We chose Grand Villa in part because my dad would be able to have a large private room with a private bathroom. We had such high hopes. We were told such wonderful things about the staff and the activities that they do. Much of what we were told never came to fruition. While most of the staff treated him kindly no one truly developed a relationship with him. At first, my sister and I tried to develop a rapport with the staff. We made an effort to remember their names and we would bring them goodies to show our appreciation. Unfortunately, there was a constant turnover and it seemed that every time we visited (at least once a week) a new person answered the door. The turnover was not only with the care providers but there were three different directors in the year and a half my dad was there.
The supervision was not adequate. There were many times when we could not find anyone to open a door to let us out. Many times we observed the care workers sitting near the nurse’s station(for lack of a better description) on their phones while the residents all sat in the main salon unsupervised. The residents were out and about and the care workers were nowhere to be found. My sister and I were unable to leave the floor for about half an hour as it is securely locked. I assume they were in a room helping but there was simply not enough staff.
There were times when his room and bathroom were unkempt when his toilet did not flush (for days), when he did not have hot water, when there was no doorknob and people walked in and out of his room. Many things disappeared.
We had to find a new placement for my dad because his behavior became unmanageable for them but it turned out to be a blessing in disguise. When we went to clear out his room the care workers had no clue that he had been gone for days and when we informed the care worker that he needed to be moved she did not even acknowledge what we said. There was absolutely no concern for my dad at all. It was difficult to see my father, a once proud and independent man in the hands of care workers who did not see him as a person.
With the exception of the recreational specialists (who are lovely) and a couple of caregivers, it just comes down to being a business. We entrusted them with our dad, who is so loved by us but it just turned out to be disastrous. For most care workers it was just a job and for the administration, it was just about the bottom line. There is no heart in Grand Villa.
Grand Villa of Altamonte Springs
Offers Assisted Living and Memory Care
37 Reviews
433 Orange Drive, Altamonte Springs, FL 32701
Call
(800) 385-2527
PROMOTION!
7 days
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Reviews of Grand Villa of Altamonte Springs
Assisted Living Reviews for Grand Villa of Altamonte Springs
August 20, 2020
I am a friend or relative of a current/past resident
June 09, 2020
I am a friend or relative of a current/past resident
Grand Villa of Altamonte Springs is a very nice, upkept place. The personnel is great. We can't see my mother right now because everybody is on lockdown. They're doing an excellent job of ensuring the safety of the residents. There are no reported cases whatsoever in that location. The food is good. The dining area when it was open was quite nice. The activities have stopped, but they had bingo, arts and crafts, trips out to restaurants occasionally, they took them to Wal-Mart or different locations, and they had music came in every Friday.
November 01, 2019
I visited this facility
I walked around Grand Villa of Altamonte Springs for a little bit and spoke with some of the staff there. They have the apartments surrounding the cafeteria, but the residents have to go outside to get there. We also saw the activity area. The staff members were very nice. They offer the same amenities. It was an unannounced visit, but they were nice enough to accommodate me.
October 30, 2019
I visited this facility
Grand Villa of Altamonte Springs is the best place you can get for your money. The staff was nice. The place and the location were great. I liked everything about it. I really liked the general manager. The dining area looked like a nice restaurant. They have a pool, and they do a lot of memory trivia games downstairs. They have a little putt-putt golf thing in the back. There's a lot to keep them busy. The rooms were good.
June 18, 2019
I visited this facility
I was impressed with Grand Villa of Altamonte Springs. The facility was nice and the cost was fairly comparable. The staff was pleasant and knowledgeable. They took ample time with me to answer questions. The dining area was nice, and they had a beauty salon.
April 29, 2018
I visited this facility
Grand Villa of Altamonte Springs is a very nice place. The staff took their time to give us a tour and showed us the premises. She was very knowledgeable, very helpful, and very patient. She was very good too. We were very impressed because it seemed like they take care of their patients. The food was good too. However, at the time we were there, no activity was going on, especially with the Alzheimer's patients. The nurses were taking care of them, but we didn't see any activities at the time. The residents have their own area to watch TV, play with toys, and do puzzles.
November 06, 2017
I visited this facility
Grand Villa was awesome, the people were really nice, and if they had openings, I would choose that. The staff was down to earth. They took the seniors out on a schedule, and it looks like they schedule activities for the whole month.
May 27, 2017
I visited this facility
Grand Villa of Altamonte Springs was a beautiful place and would have had a lot more interaction opportunities for my mom. The model room was beautiful, sunny, and right off the common areas, but what they had available was in the older building, which was dark and depressing. All of the people were just sitting around silently. My mother would have hated that. The main building would have been great. They had a nice and cozy television viewing room that was not in the middle of the traffic patterns, a big room where they did crafts and different things, and a big dining room. The main building was fabulous, but the other one wasn't.
May 08, 2017
I visited this facility
My tour of the Grand Villa of Altamonte Springs was fine, but my brother and I didn’t have that warm fuzzy feeling about the place. Everybody was friendly and warm, and it was very nice. They allowed their residents to have their dogs there. The room that we saw was spacious. The people were very nice…from the maintenance people to the kitchen staff to the nurses. They had garden areas and a swimming pool.
May 05, 2017
I am a friend or relative of a current/past resident
My mother-in-law has been in Grand Villa for a month now. She's doing quite well. They're very caring and very loving. They seem to be taking good care of her. I think she's happy there. It's clean, the food is fine, and they have lots of activities; she likes the water aerobics. They also have movies, games, and a library, and they go out once a week. It's safe and secure, too. They do a good job.
March 27, 2017
I am a friend or relative of a current/past resident
Mom has been at Grand Villa of Altamonte Springs for over a month now in their assisted living area. They are very caring, and I feel that she is definitely cared for. They are upbeat. Everybody knew who she was and knows her name right away. The place is clean. They have nice activities, but my mom is not really taking much advantage of all of them. They offer a great deal of activities including bus trips to malls. They have a pool which was very nice. Overall, I am impressed with the place.
November 23, 2016
I visited this facility
I visited Grand Villa at Altamonte Springs. It had a lot more amenities. It had a swimming pool. However, it was more money. The people were very nice. The place was beautiful. I liked what I saw there. They had a little barber shop and a little ice cream stuff; it was cute. I did not feel like I was in an old folks' home. They had a monthly calendar of activities. They had outdoor activities like they would take you to picnic and places. The staff was very professional and very friendly. They showed me a studio deluxe. The rooms were bigger. They serve three meals a day.
November 19, 2016
I visited this facility
Grand Villa of Altamonte Springs was very nice. I liked it a lot. The staff was very friendly and helpful. They had a swimming pool, and they also had days when they played games with the seniors. They take them on trips sometimes, which was nice. I went to take my dad, but I was thinking that when I am of age, I probably would like to live there myself.
September 10, 2016
I visited this facility
The rooms at Grand Villa was fair. It’s spacious enough for one person. The staff was very friendly and personal. The dining area was very spacious and clean. It looks like a restaurant.
July 27, 2016
I visited this facility
Grand Villa of Altamonte Springs's amenities were all very nice. Their apartments were very good and up to date. I really did like it. They seemed to really try to enrich the lives of the residents there, which is important to me because as you grow older, you need that. I was there while they were cooking the food, and it smelled awfully good and made me hungry. The rooms were OK but on the small side. That was a negativ,e but it wasn't really a turn-off. They do seasonal activities, so when I went there, they were doing a whole bunch of Easter activities and really trying to get the residents involved. I like the fact that they change activities for the season or holiday since it helps the residents move through the year. I think that's important.
July 09, 2016
I am a friend or relative of resident
The facility is lovely, the food is good, and the activities are well planned. But what is most impressive is the quality of care.
The employees have been there a long time and they know the names and personalities of the residents. They interact and seem to truly enjoy doing what they do.
We spoke with some of the residents who only reinforced what we saw by saying it felt like a big family and they really felt cared for.
Many thanks to Barnie. My husband and I came the first time on our own and then we brought my mom back a second time and she was very pleased. Not only do they offer assisted living but also respite care and adult day care.
June 10, 2016
I visited this facility
I had a good experience visiting Grand Villa of Altamonte Springs. The staff were very cooperative, nice, answered our questions, and tried to help us out. Everything was very good. It was nice, comfy, and secure.
May 22, 2016
I visited this facility
I really liked Grand Villa, and it was really nice, but the price was out of my parents’ budget. They had gorgeous apartments with a nice little living room, small dining area, and bedroom. It was definitely the place where I would want my parents to go if they could afford it. The staff was very helpful, nice, and understanding. They deliver the meals to the room, and the menu looked good but somewhat limited; there were still nice options, though.
September 28, 2015
I visited this facility
One we had considered was Grand Villa. What was appealing to me about this one was it was all on one floor. Most of these other ones are a multi-level. It was very nice. I did have issues with the parking though. They had added another wing, so there was virtually no parking for visitors, and that was kind of a drawback. But the place was very nice, and the people were very friendly. They had quite a few activities, and I was very impressed with the amount of personal interaction there. The first time we visited, they were doing chair exercises. The thing is when we walked in it was like, “Great.” They had different sized rooms, and we had looked at a room that we thought mom would like size-wise. From the time we started looking there, we’ve been there a couple of times, and then they raised the rates. They just pushed it out of her financial acceptability. The staff was friendly. I would take a point off for their lack of their parking. The food was good.
Provider Response
We appreciate the kind words about our community and staff. We pride ourselves on keeping our residents active and engaged. Parking is a challenge that we face daily, but we always make our residents a top priority and have several spots reserved in the front for potential residents. Most of our residents do not have vehicles but we accommodate the families by allowing them to pick up and drop off our residents at the front. We do a minimal increase with our rates yearly. I am not sure when you visited, but it may have been prior to the yearly increase and then after the yearly increase. I am not sure if you found a place for your mom but I would encourage you to come and visit us again. I would be happy to meet with you personally.
Sincerely, Beverly Skaggs Executive Director
April 07, 2015
I am a friend or relative of a resident
My father is in Grand Villa. The staff is very pleasant and helpful. That is one of the reasons why I made the decision to go there. My father is in the memory care unit. The food looks wonderful in the main dining room, but that's not where my father eats since he is in the memory care. The rooms are very nice. They are very roomy. He is in a semi-private, but it has plenty of space for 2 people, and they share a bathroom. You can have a private unit. They have 3 different sizes of units so you have a choice. It is priced very well, and it is something my father can afford.
They have a swimming pool. They have different things going on for the people. They have trips for the people, and they have a director in-charge for that stuff. Dad has been there for 3 weeks, and I visit him 3 times a week. It is very secure. They have a security code in the memory care unit that I don't even know. I have to be brought in and I have to be brought out to make sure that nobody leaves their space. Right now, it has been a very positive experience, and I am hoping that it remains so. Right now, it is looking good. For the price, this is the best choice for my dad.
February 10, 2015
I am a friend or relative of a resident
Grand Villa has a very caring staff. They are clean. I have tried to eat there, and it is good. It is where he can eat. He was having trouble eating, and they have a diet just for him. The room is very nice because we were able to furnish it. The caring staff and the cleanliness impressed me the most about this facility.
November 19, 2014
I am a friend or relative of resident
We toured several facilities before choosing Grand Villa for our loved one. It stood out above others in every way. The staff was understanding and empathetic to family members who had difficulty coming to terms with the monumental decision of placing a loved one in their care. They welcomed our loved one with open arms and made the transition less heartbreaking for all of us. All of the staff have been accommodating and attentive to our loved ones needs and helped to make the transition smooth. The community offers all-inclusive care, which makes the cost a good value. The facility is clean, well maintained and in a beautiful setting. The sales staff is friendly, welcoming and fully engaged with the residents and with the family members who visit. The receptionist, Aneyssa is especially friendly and charming. She makes each phone call and visit a pleasant experience. Aneyssa is an asset to the community. I would highly recommend this community to others.
September 12, 2014
Other
I am an Extraordinary Minister of Communion for the Catholic Church. I have been visiting Grand Villa of Altamonte Springs for a while on a weekly basis to distribute Communion to the residents. Although I have not had the personal experience of a family member residing at the facility, I feel that I can give an honest review from what I have witnessed. I sincerely trust that the entire staff is excellent! The management staff that I have had direct contact with is: The Executive Director, Director of Wellness, Life Enrichment Director, Maintenance/Housekeeping Supervisor and Community Relations/Marketing Director. These staff members all deserve resounding applause of EXEMPLARY service. Their dedication, professionalism and compassion is inspiring. They are always ready and eager to assist in the needs of others with great enthusiasm and genuine heartfelt concern and consistent devotion. I haven often said they are my "morning glass of orange juice" with their joyful dispositions. I can safely say that they do jump-start my week off to a wonderful beginning!
July 18, 2014
I visited this facility
I currently reside with my daughter and son in law. But, I am actively researching assisted living facilities in the Altamonte springs area. I came across Grand villa and toured the facility with 2 other ladies, My daughter, and My son in law as I am hoping to find my own space with 2 to 3 months.
I was greeted by the executive director who actually gave me the tour herself! She was very pleasant and made me feel like I was a part of the family. My first impression of the property was how beautiful and well kept it was. It was a great experience as we even had an opportunity to experience the great food as we stayed for lunch. Ms. Howell was helpful and delightful. At first glance I was amazed at how small some of the rooms were until She showed us another room. It was occupied but, I could tell that it was ample space. I was most concerned about the money. It's a bit pricey for me. I almost felt it was out of my league. But, Ms. Howell assured me that she could offer resources for some contacts at the VA who could offer assistance. Hands down this is a 5 star community!
March 31, 2014
I visited this facility
We went to Grand Villa. It was the only place we've gone to see. We sat down with the staff for an hour and went over all the programs that they have and everything that they do and all the care that they give. We went on a tour of the place, and my sister and I felt like it does not feel like you're in a facility. It feels like you're kind of in a community; it seems very homey. We were taken around to the different tenants' housing. There were some who shared and some who have their own, and it just looked like their own little place.
The director there made us feel really comfortable about the decisions that we had to make. She was great, and she followed up with me a couple of weeks later. She made us feel like she related to what we were saying and didn't make us feel like this is no big deal. They gave us a support meeting group calendar that we could go to for families that are going through the same thing, and just trying to place our mom and just how difficult it is to make that decision.
They had shopping days, and they had birthday celebrations. They were having a Valentine's Day party for the tenants, and they invited us to stay. They had a guy who came in once a week and played the organ or the piano and entertained, and they all sang along. They took us into a room where they actually did garden therapy. They also had rocking babies. They have like a baby crib and they had dolls, and they said a lot of times that's good therapy for them. In the computer, they have memory games that they have certain times during the day -- cognitive working, that kind of thing. It was very informative.
January 27, 2014
I am a friend or relative of resident
My relative's experience at this facility has been first-rate. The facility is well maintained and the nursing staff and administration have been exceptionally compassionate and attentive. Nurses there even have caught mistakes in his medication that providers made -- an indication of their good training and hard work.
December 16, 2013
I visited this facility
I went to visit Grand Villa of Altamonte Springs and it was clean. It was affordable and amazing.
November 27, 2013
I am a friend or relative of a resident
Mom stayed at Grand Villa a few times. It has nice lightning. The rooms were very nice. It looks like you're in a restaurant. The dining room was lovely and the food was good. The staff was very nice as well. They have a lot of activities. Every Sunday they make you an ice cream sundae and during Friday night they have what they call happy hour where they have somebody play music. They have big screen TVs and different exercise classes. They have a little computer lab. They also have a beauty parlor there and have a swimming pool. It’s just a nice place and the people are very nice. It's a welcoming facility. My mother was happy staying there and that was a big thing. She was happy to go back.
November 27, 2013
I visited this facility
We've looked at Grand Villa Altamonte Springs. This is an assisted living facility and we are dealing with them right now. It’s close to my sister's house. We chose this facility because it doesn’t look like an institution. It's very clean and the staff is very lively. They all looked happy and well dressed with their makeup on. You don’t see anybody in a hospital gown walking around. Their meals are restaurant style. The apartments are really nice. The residents get to choose three choices with regards to their rooms. It looks like a home and it's cozy. They have apartment levels on the second and floor and all the activities are done on the first floor. They have terraces where the clients can do planting. They take the residents to shopping, to the beach, and to movies. They have a lot of activities that the residents can participate in. They really get the residents involved.
September 23, 2013
I visited this facility
The people were friendly and nice. They had more comprehensive things that he would be needing. It was clean and it looked like a little resort. However, they have second floor and my dad doesn't want to be on the second floor. It was also a bit expensive
August 29, 2013
I visited this facility
We were going to move dad to Grand Villa but unfortunately, he passed away. I was really impressed with the place. The management and the facility was nice. They even let me store his furniture there in the interim and hopes he was going to move in there. The place is newer and they have different size rooms.
February 19, 2013
I am a friend or relative of resident
This facility is poorly run -- They market you services and do not deliver what they sell you. Don't move to this or any of their properties as the marketing people have no idea what they are doing and do not deliver the services they promise. full of empty promises ..
December 16, 2012
I am a friend or relative of a resident
Grand Villa view is nice. The facility itself is gorgeous, and very effective looking. The food and all the visible stuff, they're all very impressive. But their level of care is horrible. The staff is poorly trained. One of my clients was able to walk out of the facility and the person was found the next day wandering.
November 11, 2012
Other
On the plus side: Great compassionate STAFF (nurses aids, housekeepers, maintenance personnel, kitchen staff they are all wonderful),reasonably clean, decent meals, very good location. On the negative side: They lack a case manager, lots of miscommunication at administrative level, they "market" services and care levels that are really not available as described, total lack of compassion and empathy from top management, for them this is just a business. To summarize, wonderful staff, terrible administration.
July 02, 2012
I am a friend or relative of a resident
I would not recommend this facility to anyone. My grandmother stayed there for about a year. The Place is dirty, not well kept. They had construction workers work all through the night for 2 months, so my grandmother could not sleep. The staff was terrible, most of them are teenagers who are CNA's and not LPN or RN. One girl in particular would yell at my grandmother when bathing her and called her names. The food was ok, But they were only allowed to eat at set times, therefore, I kept food for my grandmother to eat if she got hungry. I was under the impression that it was assisted living facility not prison, but they made her wake up everyday at 4am. Overall it was a terrible experience. Stay away! they will take all of your money and treat your loved ones like a prisoner. Shop around and find a better place, Grand villa of Altamonte is terrible!
Memory Care Reviews for Grand Villa of Altamonte Springs
December 14, 2020
I visited this facility
I visited Grand Villa of Altamonte Springs in person. It was OK. There were certain things that I wasn't impressed by it. Financially, it's one of the big ones. Their memory care was under construction. We viewed two rooms. They're very small for what my in-laws can afford. The rooms were older and small. They had a little breakfast area, but that was taking up a lot of space. I remember the room being too small for two people and I was trying to figure how they could fit their beds. However, they were upgrading everything. I'm sure it's beautiful once it's completed but at this time, it was too much money. The staff seemed pleasant. They didn't offer us any food because they had some restrictions as far as Covid. I was with the sales person. They seemed very friendly. Overall, they were nice, they were average.
Provider Response
Hi Stephanie, we're so sorry your visit was during our construction! We've finished most of our renovations, and new furnishings are on their way. It really looks beautiful, and we would love for you to come back if you're still interested. And while aesthetics are certainly important, the true value in what we offer is the time, attention and care we provide to our residents. It won't be long before the “pardon our dust” signs are gone and the physical attributes of our community match the loving care and compassion we deliver to our residents and their family members, each and every day.
December 19, 2019
I am a friend or relative of a current/past resident
My mother was at Grand Villa of Altamonte Springs for three weeks. It was a nice memory care facility, but she was a flight risk, she kept trying to escape, and she fell five times. It's like a resort. We were very pleased with the facility and all the people, but my mother was the problem. They tried very hard, but she's just too difficult. The staff was very caring. The food was excellent, looked very nourishing and appetizing, and the menu was always changing. She did puzzles and coloring books, and she sat in the big living room and watched TV. They had the lowest price in the area.
Questions about Grand Villa of Altamonte Springs
Describe the overall population of assisted living residents at Grand Villa of Altamonte Springs. What is their average age? What are their favorite things to do?
We have a varied population of residents here with the average age being 80. Our residents enjoy taking advantage of all the enrichment opportunities we offer here, from cooking demonstrations to bingo to enjoying a warm sunny day at our resort style pool.
What programs or activities does Grand Villa of Altamonte Springs offer to enrich residents' well-being?
Our residents can watch a movie, stroll in the courtyard, relax by the pool, read in the library, surf the Internet, and so much more. Music, trivia, arts and crafts, entertainment, and speakers are always on our schedule. There are several opportunities to stay in shape. Try our Chair Yoga or Walking Club. Maybe you’d like to do some gardening in our courtyard or join an outing to the mall or a local restaurant?
What transportation services does Grand Villa of Altamonte Springs offer to assisted living residents?
We offer free transportation to local medical appointments, shopping malls, entertainment venues and popular restaurants.
What makes the chef or dining program at Grand Villa of Altamonte Springs exceptional? What kind of menu can assisted living residents expect?
Our chef and dining staff are dedicated to creating a dining experience that is fun, varied and nutritious. Our assisted living, respite care and memory care dining programs feature a wide variety of menu choices, available special diets, and a selection of tasty snacks available throughout the day. Perhaps one of the best things about dining at Grand Villa is our chef’s interest in our Tasty Traditions program. It’s as easy as giving the chef your family recipe, which our staff will then prepare for everyone. It’s all part of our family tradition.
How does Grand Villa of Altamonte Springs keep residents' families informed about their loved ones?
We send monthly newsletters to the families of our members to keep you up to date on happenings in the community. We also take care to always reach out and inform you of any changes with your loved one.
What ongoing senior care training does the staff receive?
All staff here takes place in monthly training in a variety of topics to better assist our residents and provide the best possible care for them.
What safety features or security measures does Grand Villa of Altamonte Springs provide to protect residents who wander?
Residents are encouraged to enjoy freedom of movement while at our assisted living community. Although Grand Villa has a check system in place to understand the general whereabouts of our residents, residents are not monitored continuously and are permitted to travel independently in the community. We request and expect that the resident and family members will discuss any concerns regarding wandering or risks of getting lost with the Resident Care Supervisor or Executive Director.
What programs or activities does Grand Villa of Altamonte Springs offer to keep residents engaged? How does the staff engage residents' long-term memories?
All of the programs and activities in the Memory Care Neighborhood are designed specifically for people with memory impairment and occur throughout the day and evening. Whether it’s structured programming - like art, dance, singing or memory games - or daily routine activities like folding laundry, setting the table or gardening – families can simply join in or even volunteer to organize and lead them. Family members with special skills and talents are especially invited to participate in activities centered around these specialties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Because families know their loved ones the best, we work closely together to determine the level of care and assistance that they require and prefer. As you know, we begin with an Entrance Evaluation. Families help us understand the resident’s personality and background before memory impairment set in. We discuss the person’s childhood, education, adulthood, work life, family life, social life, hobbies and interests. Families also help us understand how things changed – their new routines, likes and dislikes, interests and hobbies, what makes them happy and what irritates them. This invaluable information, combined with the evaluation of the resident’s needs, allows us to develop customized services and care.
Costs for Grand Villa of Altamonte Springs
Services and Amenities of Grand Villa of Altamonte Springs
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3295/month
- Memory Care Starting At: $4195/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
- Housing Extra: Alcove Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Pool
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Fitness Room
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guests At Mealtime
Languages
- English
General
- Respite Care
- Minimum Age: Yes
- Pets: Yes
Range of services
- Personal Care Assistants
- Physical Therapy
Licenses
- State Licenses: AL 7103
About Grand Villa of Altamonte Springs
Grand Villa is a family-style community with wonderful features and amenities to help residents get the most out of life. Our residents have the freedom and independence they want with the support and care they need. Our residents and families say that the number one reason they enjoy living at Grand Vila is our loving, dedicated staff. Food and activities were number two and three. Grand Villa "Looks like home. Feels like family."
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