I visited a family friend over the holidays and I must say the staff was the most pleasant staff I have ever encountered in an assisted living setting and believe me I visit at least 10 per week for my church. The residents all seem to be happy enjoying hot cocoa and singing carols. They even had residents from their memory care over on AL side singing. The staff and residents act as if they are one big family. If I had to move my parents this would be one of the places on the top of my list. I had the pleasure of staying for lunch and the cook Belinda really put out some of the best food I've ever seen in a facility I could eat a meal from her every day. Everything was just so clean and nice you couldn't ask for anything nicer for your parents. All I can say is Palmetto Landing keep up the awesome work.
Palmetto Landing
Offers Assisted Living and Memory Care
26 Reviews
1016 Willa Springs, Winter Springs, FL 32708
Call
(800) 385-2527
Reviews of Palmetto Landing
Assisted Living Reviews for Palmetto Landing
January 09, 2022
I am a friend or relative of a current/past resident
April 07, 2021
I visited this facility
Palmetto Landing was fine. The rooms were very small, and it was a long distance to walk from the room to the dining area or the activity area. I saw the big dining area. They had nice, wide hallways, and it was easy to get around. It was very bright, and everything looked very clean.
March 06, 2021
I visited this facility
We are going to move mom into Palmetto Landing. My sister went there a week ago, and I went with her yesterday. I liked the openness of it. I liked the colors; it just stood out, and it's just very appealing to the eye. It's roomy, it was very clean, but I liked the color scheme of it, because it just put you in a good mood when you walked in. The staff was phenomenal, absolutely phenomenal. The facility was very neat, clean, and very well laid out. Everything was really spacious, including the eating areas. The location was only seven minutes from my sister (she lives here), so she will be the one who is going to see my mother. The convenience of being near to her was a big key in us deciding on this place.
June 10, 2020
I visited this facility
Palmetto Landing was not appropriate for my mother-in-law. It was at a lower level than what she was used to. It appears more like a nursing home than an assisted living place. They need an overhaul of the place.
July 08, 2019
I visited this facility
I went to Palmetto Landing. It was OK, but their dining facility was like a cafeteria, and my grandmother would not like that. The staff was really nice, but it was not a good fit for her. I did not get a warm and fuzzy feeling there. I remember them having a sitting area and an outdoor area.
March 28, 2017
I visited this facility
Brookdale Tuskawilla was very nice. I was very impressed. The staff was very professional, very friendly, and very nice. I liked the rooms. Some of them were a little bit smaller than others, but they were big enough, neat, and clean. At the time, there were some people in the gym doing exercises. The location was good. If a family came, they could go out and have something to eat with them or go to the mall because it was not too far away.
March 08, 2016
I am a friend or relative of a resident
We chose Brookdale Tuskawilla for my mom. Besides the fact that it was clean, and the food was good; I like the friendliness of the people that I met. I talked to some of the residents, and got their opinions as well so that was really important to me. I just had a feeling that this would be a perfect place. We are very happy with it.
January 15, 2016
I am a friend or relative of a resident
There were a lot of good things about Brookdale Tuskawilla, like the atmosphere, the meal selection, and the room size. The staff is very good. I thought the rooms were of a good size. The food is very good, and she’s very happy. They do a lot of things, like go shopping, have dancing and card parties, and go on museum tours.
November 30, 2015
I am a friend or relative of a resident
Alfreda, my friend, has been in Brookdale Tuskawilla for three years now. It is a good place with everything that she will ever need. She is in a private room, which is simply decorated. It has a single bed, a shower, closet, and a TV. I frequently visit her there as a guest. I would say that the food is good. The staff is able to handle the residents for the most part. They help my friend take a bath and do laundry for her. I am very thankful for everything.
November 27, 2014
I am a friend or relative of a resident
My mom is in Emeritus, and dad was here before. It was close and convenient for family visits. They are very friendly and helpful. It’s a typical assisted living facility. They had a lot of activities to participate in that I saw; they had a full calendar like bingo, movie nights, field trips out to various shopping places, and once a week they do a lunch out to nearby restaurants.
It’s kind of a mixed skilled nursing with the assisted living. The rooms are very clean -- they just redid it about three years ago -- and it is absolutely a quiet place. They have a good nature out back; it is near a retention pond that has wild life all around it. They are quiet and secluded. The food is kind of typical as far as like home cooking kind of meals and kind of home style. I have recommended the facility to people.
October 14, 2014
I am a friend or relative of resident
I am a friend of an individual who had a respite stay. This place is really nice, It smelled good, food was great. Staff
was friendly and passionate about the foks living there. The Executive Director and Resident Care Director
along with the rest of the crew were always ready to help.
These people really care about the elderly, they go above and beyond on a daily basis. We visited several other assisted living communities. This emeritus community continues to be our top contender.
September 08, 2014
I visited this facility
The meals at Emeritus at Tuskawilla were not as good as the other facilities. They had pretty nice rooms there. They were decent sizes, not too small. In terms of security, I think it is very safe because they have lock-up hour at a certain time. I would say this community is pretty secure.
August 14, 2014
I am a friend or relative of resident
Beware of placing anyone at this facility that requires attention and/or assistance. We had a family member whose room was never clean, bathroom was never clean, and our loved one was never clean and all they could say is that they "were having staff issues". They never provided the services we were paying for unless we complained. So unless your loved one is independent - stay away! The director is about as unprofessional as I have ever seen. Terrible, terrible, terrible place!
May 30, 2014
I visited this facility
Emeritus was very nice. It was an excellent facility. The staff did a great job. She was informative, and I had no issues with her at all. The single rooms were kind of small. They didn't have a double room, which was much more to my parents liking. They didn't like the smallest of the single rooms. The dining room was very nice, well organized and detailed. It was a very good atmosphere.
April 22, 2014
I visited this facility
We visited Emeritus. I liked that it was close. However, it had a very strong citrusy odor that I was allergic to, so we didn't stay very long. They could work on getting rid of the citrusy odor.
February 14, 2014
I visited this facility
Emeritus was very good and I was happy with them. The staff was excellent. There were some activities going on with the residents. They brought me into the rooms and they were very nice. The dining room was very nice but I did not eat there.
January 22, 2014
I am a friend or relative of resident
I would urge you to think twice about having your loved one stay here. They screwed up the dosages on my my loved ones required medication. As my loved one progressively got worse they did nothing to try and help her. I understand that the patient has to be willing but if we did not move her we feel she may not have made the improvement she made since. Also they can not seem to keep staff and directors for very long here. Very little if any staff still there that we know of from when we moved her there.
December 29, 2013
I visited this facility
I didn’t have much opportunity to look around at Emeritus at Tuskawilla, but the facility is beautiful. They have an activity's director and they listed the things to do in the hallway. They have bingo, church meetings, and it looked like they had a game room going on just about all the time. At that time, the place was full so I didn’t spend a lot of time researching.
June 22, 2013
I visited this facility
I like Emeritus at Tuskawilla because it wasn't too large nor too small. They had an outdoor area with little garden pathway and a gazebo, but it was all enclosed within the facility so residents couldn't wander or get lost. The room that I got to see was not too big nor too small. It does allow for a sofa and a good-sized closet. It also has a little kitchenette but no stove, so accidents can be prevented. It has a nice big window where my mom could look at a view outside. Also they had a variety of activities and they had Sunday Services. Lastly, I found the admission personnel to be extremely helpful. They even called us to do follow up.
August 27, 2012
I am a friend or relative of a resident
My 90 year old grandfather had resided in the Tuskawilla Emeritus since August 21, 2010 until he passed away, and I cannot say strong enough praise regarding the facility. My grandfather was treated with respect and patience. His residence is kept very clean and tidy, the trash can's seem to be always empty.His restroom was always well-kept and sanitary. Emeritus really felt like home for him and made his last days special. It receives constant professional attention from the maintenance manager. Also contributing to the feel at home feeling is Deborah, who is the "Cruise" Director. She always has many activities planned for each day .The kitchen staff provides great tasting and healthy meals.They would have family brunches about once a month.This is where the whole family could come for brunch.It was a great feature as it was a good setting to bring the younger members of the family to see grandpa.All in all Emeritus is a great facility and I would recommend to anyone who has an elderly relative who needs a new residence.
August 16, 2011
I am a past client of this provider
My Grandmother lived in this facility before she passed away. It is a very clean and comfortable facility, with friendly staff and a "home like", welcoming environment. There is ample indoor and outdoor space for the residents to enjoy. My Grandmother lived in an assisted living setting, with her own small apartment to enjoy. We always loved the fact that she had the care she needed, but also her own space to go to when she wanted (a private room with a small fridge, television, bed, and sitting area). Activities in the facility were plentiful and, though my Grandmother could (chose to) keep to herself at times, she was always personally invited to attend them by members of the nursing and activities staff. I loved the fact that they made her feel included, but still respected her privacy when she did decide to say no at times and just enjoy her own space / private time. Visitors in the facility were always welcomed by the reception staff and invited to attend meals, activities, and enjoy outdoor time with the residents if they so chose. When my Grandmother passed, the staff at the facility remained very compassionate with our family and respectful of the time it took to clear her personal belongings, say our goodbyes, etc. It was obvious that they respected and loved her as a member of their family and we really appreciated that during our time of need. I really cannot say enough positive about this facility. I would highly recommend it and would not hesitate to place another loved one there if the need arose.
Memory Care Reviews for Palmetto Landing
January 14, 2023
I visited this facility
Palmetto Landing had an assisted living section and a memory care wing. The facility needed a lot of cosmetic care. The staff was friendly and very gracious when we came, but we realized that it would have been harder for my uncle to adjust to memory care wing there. The rooms were pretty sparse. I don't know what the activities were like, other than they said if a resident was higher functioning, they were allowed to go in with the assisted living for activities. They had housekeeping. The chef did bring us some freshly baked cookies, and those were very good.
January 25, 2022
I am a friend or relative of a current/past resident
I went to visit a friend's mother while I was in town. She was in the memory care unit. The unit was very clean and the smell was very pleasant. The residents were all dressed nice and some of the ladies had make-up on. The staff was helping the residents play BINGO which I thought was awesome. I was allowed to walk with her to her room and I was so impressed how she was able to have furniture from home and pictures of her family in her room. Everything was awesome. Even the food looked delicious.
June 24, 2021
I visited this facility
Palmetto Landing was a nice facility and the staff was excellent. It was just not my favorite. The staff was knowledgeable, very caring, and very friendly. It's an older building but it was clean with very nice rooms and a nice dining area. The outside is very nice, very clean, and very personable.
August 04, 2020
I am a friend or relative of a current/past resident
I had a terrible experience with Palmetto Landing. My father was diabetic with early to moderate stage dementia. Upon move-in we reviewed this information on his monitoring needs with the director, the nurses, and the physician who would be seeing him here. I found out nearly 3 months later with an ambulance ride to the emergency room that they had not checked his blood sugar in 3 months! It was critically high. They kept commenting on mental status changes and never thought to check his blood sugar. That is unreal to me as an RN and unacceptable.
The wellness/nurse director was always very rude to me on the phone, very condescending, and would call me to tell me things my father was doing "wrong" despite having dementia. Never had anything help to offer to improve his quality of life. Their memory care wing is a sorry excuse for memory care, now that I have seen how real memory care facilities function properly and offer care and support. My father did not receive that at Palmetto Landing. He was treated poorly and neglected. I would show up unannounced and find him in the same clothing, unbathed, that he had on 5 days prior, with soiled clothing in his room, and moldy food in his mini-fridge.
This is an unsafe place for memory care for many reasons. My Dad lived here for 4 long months while we were searching for a better fit. He was disrespected and treated poorly. He developed new "behaviors" during this time and no one was willing to help get a consult for him. During that time I received many phone calls in the middle of the night saying he was being difficult and threatening to send him to the ER by ambulance and then just not accept him back. Basically threatening to abandon him unsafely if we could not secure a new facility for him quickly enough. They gave me 2 hours notice on a holiday weekend to hire 1:1 care or they would drop him off at the ER and not take him back. So we hired 1:1 companion care for Dad to protect him and ensure he was safe until we could relocate him, and those sitters would tell me what really went on in the facility. His "behaviors" were related to the disrespect he faced at Palmetto Landing and mostly stopped once we got him to a better facility with caregivers trained in dementia care and how to talk to and treat someone who doesn't understand what is happening to them.
It is scary for someone with dementia to be in new surroundings with strangers caring for them, strangers wandering into their rooms at all hours of the night startling them out of sleep, yelling at them, taking their belongings, etc. A GOOD memory care facility will mitigate all these things as much as possible and calmly re-direct and console in a helpful manner, not yell at residents and expect dementia patients to understand and change their behavior on their own.
June 05, 2019
I am a friend or relative of a current/past resident
My mother is in Palmetto Landing. The staff is fine. We don't have any complaints right now. She has her own private room, but because she's in memory care, there's no kitchenette. The room is fine, and it's big enough for her. She gets involved in some of their activities.
Costs for Palmetto Landing
Services and Amenities of Palmetto Landing
Costs
- Rent Plus Care Fees
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3075/month
- Memory Care Starting At: $3850/month
Room and housing options
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Dining Extra: Special Dietary Menus
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
Health services
- Medication Management
Languages
- English
General
- Resident Capacity: 102
- Pets: Small Pets Allowed
Licenses
- Licenses: #AL8985
- State Licenses: 8985
About Palmetto Landing
Enjoy Every Stage of Life
At Palmetto Landing, our team provides Orlando, FL area seniors with Assisted Living that feels like home. To ensure residents have the independence to fully enjoy our active and engaging lifestyle, we help them with daily activities – personal care, medication reminders, dining and more.
Our compassionate Memory Care team provides consistent and caring support to help seniors with Alzheimer’s, and other forms of dementia, feel relaxed in an environment that’s safe and secure.
Our community offers comfortable studio apartments with their own private bathroom as well as suites complete with a convenient kitchenette. We also offer a variety of activities and programs that have been uniquely designed to support each and every resident. As a nonprofit, we invest in our community and team members to ensure residents receive the best experience possible.
Helpful services and amenities:
- Emergency response system
- Wellness center
- Library
- Beauty salon/barbershop
- Game room
- Walking paths
- Courtyard & garden
- Living Room
- Single-story living, no elevators or stairs
- Private dining area
- Restaurant style dining
- Special dietary menus
- Landscaped grounds
Assisted Living
Sometimes all it takes is a little support to ensure your loved one is able to live a more fulfilling life. At Palmetto Landing in Orlando, FL, our team of care professionals creates a unique service plan to help your family member maintain their level of independence. In addition to helping with daily activities like personal care, medication reminders, dining and more, we offer housekeeping, linen service, and scheduled transportation for shopping and doctors’ appointments. You can always count on our dedicated team to lend a helping hand.
Memory Care
At Palmetto Landing, all our residents, including those in Memory Care, enjoy access to our picturesque courtyard and garden area located in the center of our community. Modeled after an actual park, the fully secured courtyard features a fountain, beautifully landscaped lawns, a gazebo, walkways and even a garden area for our residents with green thumbs. It gives all our residents the freedom to walk outside in the Florida sunshine.
To help maintain routine and provide consistency, your loved one will see many of the same team members throughout the day. This allows each of us to get to know your family member’s desires and preferences, making Palmetto Landing in Orlando, FL, feel more like a close-knit family.
What Makes Us Special
We are a boutique style, one-level community that offers the trifecta of excellent care, nutritious dining and wonderful activities!
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Palmetto Landing 1016 Willa Springs, Winter Springs, FL 32708
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