Heritage Rehabilitation Center

John

Heritage Rehabilitation Center was a full facility. There was a lot of staff there, which was surprising. There was a larger staff there than there was at the hospital. So, the care that mom got was much better at the nursing home than it was at the hospital. The facility was in good shape. Things were not run down or worn out. It was very clean. They understood mom's situation and understood how to take care of that situation with the least amount of drugs. They moved her from not being able to take care of herself, to being able to take care of herself. They have two or three rec rooms. They have an outdoor recreational area. So, there are plenty of things for them to do. They had all types of food. She came in with orders for easily digestible foods, not necessarily liquid food. So, they gave her that, moved her to regular solid foods within a week, and then she was ready to go.

Marvin Leroy

Sub par daily care. Physical Therapy was good however.

Jane

We visited Heritage Rehabilitation Center. It was nice, but it was already full. The people were nice and the place was clean. One thing that we did not smell is urine, which is important. The staff was very friendly.

heythere

My mom went here to rehab after a partial hip replacement. The physical therapy was okay, but every other aspect of this place was terrible. No continuity of care, no seeing my mom as a whole person, she was a hip that needed to be rehabilitated. Her other medical issues were managed very poorly and she came out in much worse condition medically, than when she entered. The CNAs do their best, the nurses are hit and miss and the doctor was dismissive and uninvolved. My mom was like a piece of meat who was checked in, exercised, then discharged. The "goal" they set for her was to walk 30 feet. They decided she had met this goal when she shuffled along for 30 feet, held up by her physical therapist and a wheelchair positioned directly behind in case she fell. Those in power do not respond well to family members who advocate for the patient. My mom did not come out the same way she went in and the changes were not positive ones. I was with her open to close every day and what I saw was subpar care every single day. This place is terrible.

Caring105053050

Heritage Rehabilitation Center was very neat and clean and well taken care of, and the people seemed happy. The staff seemed to be particularly caring and concerned with the residents, and they provided quite a lot of special attention. The rooms were average sized, and they had a pretty large outside patio area. The activity calendar seemed full, and they seemed to have things going on quite a bit of the time.

Caring99667950

My mother-in-law was at a rehab facility called Heritage Rehabilitation Center. The hospital referred her there. She was there for two weeks. The staff seemed to be nice and friendly. They were all very nice and helpful if she needed help. Their rooms were fine, but there were two beds to a room, and we had to get mother-in-law some headphones so she can hear her TV and not overhear somebody else's TV. Food was okay. They had a dining room, but she did not go to the dining room. She just stayed in her room and they brought her her food. In terms of safety, the rooms were locked after certain times, so you have to wait for someone to leave to get in and then you're supposed to sign in at the desk there. So I wouldn't think it was total security. Maybe there should be someone else at the front desk.