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Heritage Rehabilitation Center

21414 S Vermont Avenue, Torrance, CA 90502

(800) 558-0653 (Call a Family Advisor)

3.9

(11 reviews)

Offers Nursing Homes

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Reviews of Heritage Rehabilitation Center in Torrance, California

3.9

(11 reviews)

  • Facility

    4.0

  • Staff

    4.0

  • Food

    3.0

  • Activities

    2.5

  • Value

    3.0

John

4

November 25, 2023

I am a friend or relative of a current/past resident

Heritage Rehabilitation Center was a full facility. There was a lot of staff there, which was surprising. There was a larger staff there than there was at the hospital. So, the care that mom got was much better at the nursing home than it was at the hospital. The facility was in good shape. Things were not run down or worn out. It was very clean. They understood mom's situation and understood how to take care of that situation with the least amount of drugs. They moved her from not being able to take care of herself, to being able to take care of herself. They have two or three rec rooms. They have an outdoor recreational area. So, there are plenty of things for them to do. They had all types of food. She came in with orders for easily digestible foods, not necessarily liquid food. So, they gave her that, moved her to regular solid foods within a week, and then she was ready to go.

Marvin Leroy

3

January 27, 2018

I am/was a resident of this facility

Sub par daily care. Physical Therapy was good however.

Jane

5

October 4, 2017

I visited this facility

We visited Heritage Rehabilitation Center. It was nice, but it was already full. The people were nice and the place was clean. One thing that we did not smell is urine, which is important. The staff was very friendly.

heythere

2

April 24, 2017

I am a friend or relative of a current/past resident

My mom went here to rehab after a partial hip replacement. The physical therapy was okay, but every other aspect of this place was terrible. No continuity of care, no seeing my mom as a whole person, she was a hip that needed to be rehabilitated. Her other medical issues were managed very poorly and she came out in much worse condition medically, than when she entered. The CNAs do their best, the nurses are hit and miss and the doctor was dismissive and uninvolved. My mom was like a piece of meat who was checked in, exercised, then discharged. The "goal" they set for her was to walk 30 feet. They decided she had met this goal when she shuffled along for 30 feet, held up by her physical therapist and a wheelchair positioned directly behind in case she fell. Those in power do not respond well to family members who advocate for the patient. My mom did not come out the same way she went in and the changes were not positive ones. I was with her open to close every day and what I saw was subpar care every single day. This place is terrible.

Caring105053050

4

January 26, 2015

I visited this facility

Heritage Rehabilitation Center was very neat and clean and well taken care of, and the people seemed happy. The staff seemed to be particularly caring and concerned with the residents, and they provided quite a lot of special attention. The rooms were average sized, and they had a pretty large outside patio area. The activity calendar seemed full, and they seemed to have things going on quite a bit of the time.

Caring99667950

4

September 30, 2014

I am a friend or relative of a resident

My mother-in-law was at a rehab facility called Heritage Rehabilitation Center. The hospital referred her there. She was there for two weeks. The staff seemed to be nice and friendly. They were all very nice and helpful if she needed help. Their rooms were fine, but there were two beds to a room, and we had to get mother-in-law some headphones so she can hear her TV and not overhear somebody else's TV. Food was okay. They had a dining room, but she did not go to the dining room. She just stayed in her room and they brought her her food. In terms of safety, the rooms were locked after certain times, so you have to wait for someone to leave to get in and then you're supposed to sign in at the desk there. So I wouldn't think it was total security. Maybe there should be someone else at the front desk.

ALWAYS HELPFUL

5

August 26, 2012

I visited this facility

CARING AND KNOWLEDGEABLE STAFF

Lbuford

5

July 6, 2012

I am a friend or relative of a resident

The providers at the facility where my father is staying are very friendly, courteous and respectful. Although he is paralyzed and cannot speak, they always address him by name and speak to him in a cheerful manner. They are very friendly and always try to make sure he is comfortable.

Moondoggy

5

November 18, 2011

I am a friend or relative of resident

My mother age 86 fell and broke her leg. She went to Little Company of Mary, where a rod was put in her leg. Little company of Mary gave me a list of 10 Nursing Rehab Centers for my mother to transaction to. I checked out all 10 locations and chose Heritage. I am so glad I chose Heritage. The employees make this place a good nursing home. I would visit my mother about 4 times a week. I estimate a 1/3 of the time I entered mom's room. Some employee was in the room helping her. Mom already had a mild case of dementia and wasn't always the easiest person to deal with. All nurses and caregivers helped her with compassion. One nurse assistant took the time to braid my moms hair so she would look nice. Also if i had a request for my mom. It was taken care of within 3 minutes. The rehab people were great too. The food is good. There were plenty of activities to keep her occupied. There's even a lady whose sole job is to make sure everyone is happy and encourages them to go to activities. Even Elvis showed up to sing to the elderly.

anne stip

1

November 9, 2011

I am a friend or relative of resident

My father was in the facility for 12 days and ended up being severly grossly dehydrated and had an infection from not being changed and he almost died, per the emergency room Dr. at Torrance Memorial.

Marguad

5

October 28, 2011

I am a friend or relative of resident

My aunt was placed at this facility after being in ICU with pnumonia. She was not able to walk after her 3rd episode of pnumonia. She had a great therapist by the name of jesusito moreno and she is now able to walk and do more for herself. All of the nurses and staff were great. The facility was always clean and friendly. I would recommend this facility to my friends and family.

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Services and Amenities of Heritage Rehabilitation Center in Torrance, California

Features

  • Garden And Patio
  • Security Gate

Languages

  • English
  • Japanese
  • Korean

General

  • Resident Capacity: 161

Medicare

  • Health

    2.0

  • Overall

    3.0

  • Quality

    5.0

  • Staff

    4.0

Medicare Provider Number: 056308
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Heritage Rehabilitation Center in Torrance, California

Heritage Rehabilitation Center is a Senior Living provider in Torrance, California that offers residents Nursing Homes services. Contact Heritage Rehabilitation Center for more details on services and rates.

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