Mount Miguel Covenant Village

ReviewerFY#0114a

I went to see Mount Miguel Covenant Village in Spring Valley last year. I toured their assisted living and saw only one room. I liked it but it was so small. Their 1-bedroom apartment costs $4000 with a closet that is not a walk-in, just somewhere to hang your clothes. It didn't have a door or drawers and could probably only fit 12 clothes. They said I would need to furnish the room myself. There is also a kitchen because it's assisted living. The staff will only allow you to see one apartment door and that's it. Once you say yes, they will give you the papers. The person who toured me only followed one direction and that was the office to the apartment door. I went there once just to eat and the dining area and the food were okay. The cleanliness is good, too, but I am not in favor of the structure of the facility because when you get out of the apartment door, it's already the parking area. There's no privacy and the atmosphere is not homey.

Lisa6

My father is in Mount Miguel Covenant Village. When you walk in, you don't smell anything. There's a nice little foyer, then you pass the nurse's desk to get to the rooms. It's all roommate style. The rooms are small, so only one person can sit down at a time. You have to sit on the bed to visit with your parents. They have a place where you can go to with a large conference table, have meetings with the staff or you can sit there with your parent. They have a lawned area that you can roll your parent out and it's nicely decorated with lots of flowers and just a pleasant outing. The food depends on your diet and it could be very bland. The staff is nice. The one thing I had concerns with is that if my dad tells an attendant something, sometimes the information doesn't get to the nurse. Like, if I come back from the doctor with my dad, I'll hand over the paperwork of what the doctor wants. It might be a medication change. You got to make sure that you relay that to the front desk and show them on the paperwork, "Hey, the doctor says he needs this and this" because a couple of days later, I'll ask, "Is he getting this?" The nurse will say, "What medication?" or "I didn't see that in any order." You have to make sure you check up on their appointments at the front desk if he's been scheduled. One time I almost missed the appointment because it wasn't scheduled, but they got it scheduled right away and transported him there. Everything else is good; they just need to work on that administrative area. They have bingo and artwork, anything to keep their mind going. They try to get you up and out of your bed, as much as possible. They try to have a lot of activities for them. Each person has their own TV. Each has a bathroom in the room and closets. They have their own dressers. The rooms are kind of small, but it's OK for rehab. I just have to make sure that all his needs are met as far as doctors change and getting him to his appointments. Otherwise, the staff is great.

Provider Response

John

Our tour at Covenant Living at Mount Miguel was very good. We enjoyed it. The staff was very nice and very attentive. The facility is OK (not super, but they're fine). The rooms were pretty good. They were pretty nice, fresh, and comfortable. They offered us food, but we didn't have time to do that. They're kind of just ordinary, They have a nice garden area outside the walkways. They have indoor stuff like a library and common areas.

my mother lives at Mount Miguel

Since the COVID pandemic, Mount Miguel is understaffed, filthy and no one can do their job. They won't even do the minimum

Ransome

We went to Covenant Living at Mount Miguel for activities, people in our organization lived there, and we've been out there to do cookouts. It has pleasant surroundings and it's a nice facility. It looked like something that would appeal to us. As a guest, and for the things that I saw, I was impressed with it. It was clean, well appointed, and the lady's room we visited was a one-bedroom apartment. We also visited a house outside the perimeter, but it belonged to them.

Bonnie

Mount Miguel Covenant Village was wonderful. They have over 30-acres, it looks over a reservoir lake, and they have a lot of walking paths. They have many facilities like a place to garden, a movie theater, a gym that has somebody in attendance, and a swimming pool. Another thing I really like about it is that you do not have to eat all your meals in the dining room. You only have to buy a minimum of 15 meals a month. The independent units have a complete kitchen, so you can socialize and eat for your main meal, but you can do the other meals on your own. They also have meals that they can fix for vegans, which is wonderful. Everything is very fresh and they had a large variety. The staff is very friendly and answered my questions.

Provider Response