Windsor Care Center of Sacramento

Idella

My mom went to Windsor Care Center of Sacramento. They were understaffed and overworked. When they get a discharge date, they would do the bare minimum for the clients. My mom went there for rehab. Initially, they were taking better care of my mom. She got the discharge from her insurance. Once they got the discharge from the insurance, they almost couldn't be bothered with my mom. When they sent her home, she was sick, and I had to send her back to the hospital.

Sonia

My mom was in Windsor nursing home in Sacramento and broke her hip. It's terrible. We had a very bad experience. The staff was not caring and didn't pay much attention. The facility needed updating and the building needed improvement. It's also not a very good location. It's not an appropriate place for someone to be there, the treatment isn't appropriate.

Daniel Bridges

Terrible communication by office staff and administration...no one seems to be able to answer questions...or choose to be evasive and non-forthcoming. Resident released with no supports in place, no ability to meet her own needs, and no follow-up by Windsor. No records provided which support a release to a much level lower of care. Administrator denies responsibility. Multiple phone messages and emails unanswered and cut off during conversations by incompetent staff, denying any knowledge or responsibility. I fear for any resident in this facility. Reported this facility to Department of Health Services...consider doing the same if you have concerns. Our loved ones deserve better.

caringsis1

I read all the other reviews and my sister has been at Windsor since June 2013. I am there twice a week to see her. I always see the staff interacting with the residents. The only time they don't is if there is an emergency. It is an older facility so it isn't shiny and new. There aren't TV's in the rooms because most of the residents only are in their rooms to sleep or to get changed. They do have tv in one of the dining rooms that is always on and music in another the main activities is were they have the intertainers that come, games and movies. They are provided snacks and drinks through out the day. My sister gets very good care there.

Bryan W

I had to have my Grandmother put into a nursing home a couple of years ago and it was a nice facility, private rooms and was clean. I was very shocked today when I volunteered to drop off my wifes aunts husband today and saw how bad this facility seemed. First of all it was dirty. I have worked in healthcare since 1988 and this place reminded me of some of the places I have seen in other countries, it was dirty and crowded. Three people to a room, no TV's, it reminded me of pictures of the asylums you would see in old pictures from the 40's or 50's. I regretted volunteering taking him to this horrible place and if it was my choice I would have taken him home immediately and found a place that was nice, clean and updated. There are nice facilities out there, just shop around and you will find them. I would not recommend this place at all. My only hope is that he gets sent home and we can find him a place closer to home as this place is 45 miles from where he lives.

Kaduses

I have worked in the nursing field for 30 years and this place is the worst hole I have ever seen.My mother in law placed here by the doctor.All the clients are yelling fighting each other with their P.V.C. pipe wheelchairs,wandering around crying and lost and the staff just sit behind the nurses station and do not intervene or check on peoples welfare.human feces all over the backyard.Several residents looked dehydrated with cracked lips.Residents with greasy hair and unclean clothing.My mother in laws clothing and possessions disappeared within two days of arriving.You can feel the tension is the air with large groups of demented residents congregated in hallways instead of splitting them up into smaller more manageable groups.DO NOT PUT YOUR PERSON IN THIS HORRID PLACE!.The only person who appeared to actually care and interact with the residents was the activity director.Most of the staff are from other countries and can hardly speak english,further confusing the residents.I saw an aide harshly grab a gentlemen and bum rush him down the hallway.I could go on and on.