Las Colinas Post Acute

Jmoran78

This facility definitely needs attention! Walk into the rooms and the restrooms smell horrid! My mom sadly passed away while at the facility. Sadly, her nurse neglected her symptoms and just comforted her with pain meds when she was complaining about numbness to her left side. Too many patients for so little nurses! My mom went in for physical therapy as she had muscle loss due to diabetes and never made it out. When my mom passed away, the director and assistant got very confrontational and were not helpful! We wanted answers and they were avoiding answering our questions. They told the coroner she had so many other health issues not taking ownership for the negligence. They were supposed to call me back with results of investigation and never did. Only good person in that facility was Grace the CNA. she was amazing to my mother.

anon372

My elderly parent came to this facility because of its proximity to other family members. While this facility certainly is not the worst, it leaves much to be desired. There is definitely a shortage of nurses which completely affects the care of the resident. Pain meds may not be given on time. I found that my mother was often thirsty and was concerned that the nurses were not actively helping/encouraging her to drink fluids. Many times when I asked who her nurse was for that shift I was told that person didn't know and I had to pursue the point until they found the nurse. The facility smelled of urine. Bottom line: understaffed, overworked, unable to adequately fullfill patients needs. You must be proactive and an advocate for your loved one. Necessities can fall through the cracks, ex. no dresser for room although I asked repeatedly.

Caring72936450

Mom needs to be in a place that gives special attention to her and so we placed her at Plott Nursing Home. She is diabetic so her meals need to be monitored. It’s a very large facility and their rooms are shared. I think their staff are pretty good people. They have things going on for the residents, but my mom is not really into socializing with others. She doesn’t really bother participating in any of them. I think they need to be more responsive when a resident asks for help.

Rudy2

We took my dad to the Plott Nursing Home because he couldn't walk and we couldn't care for him at home. But we made a mistake of leaving him there. Everything was fine when he went in there because my mom was in there for a month and everything was wonderful when they first came in. We visit my dad every day. One night when I went there, I could tell there was a problem and he wasn't feeling well. He was laboring in his breathing and I tried to get the people to do something. I had to practically scream to get them into the room and they finally realized that they had screwed up and he was in a real bad shape so we had to rush him to the hospital. They're not paying enough attention to him. He had to be hand fed, and sometimes when we walked in we see that this wasn't being done. He did not improve at all and ended up getting pneumonia.

Yuri1

Plott Nursing Home is in the middle of a residential area. My aunt stayed there for about eight months. The place did smell of urine and is not well kept.

AmiR4663

I was able to speak with a speech therapist who was working at this facility and told me that Plott facilities place a big emphasis on activities for rehab. I did see a lot of patients gathered in the activity room and dining room. The facility itself is an older building and could use a facelift; the vinyl floor tiles were cracked. While the rooms appeared clean, I was able to detect a slight odor. The patients looked clean and seemed content as they gathered around one of the TV rooms. I liked that the building has lots of commercial windows to let light in and a receptionist desk at the entrance.