Brookdale North Euclid wasn't good, it was really hot, and the meal looked like prison food; it didn't look very nice. The rooms were really tiny and seemed dingy, old, dilapidated, and the rooms where they watch TV were really dark. The staff member was not very engaged. There is no way we're going to stay there, but the staff member was really nice, kind, and told us that we don't want to be there. She was very honest and admitted she was leaving soon. The dining room didn't look very inviting. They had people sitting around in chairs who seemed to be barely alive. It was scary, and it seemed very depressing.
Brookdale North Euclid
Offers Assisted Living
31 Reviews
1031 N. Euclid Avenue, Ontario, CA 91762
Call
(800) 385-2527
Reviews of Brookdale North Euclid
Assisted Living Reviews for Brookdale North Euclid
July 16, 2019
I visited this facility
February 19, 2019
I am a friend or relative of a current/past resident
My mother is in Brookdale North Euclid. The place is very nice. It's a lot nicer than a lot of the other facilities we visited. The staff seems very friendly and helpful, but they're understaffed. If they call help, it takes a little while. The kitchen is way understaffed. They should have another cook server and another server out in the main dining area so people can get their food quicker. The dining area is nice. They have a little menu where you've got five things to choose from, but there are three staples every day, and they change two at lunch and two at dinner. They should change it more often. It's a good sized community and they seem to have a lot of activities going on. I've seen a program they have and they have a recreation room with lots of seniors doing a lot of different activities. She has a studio apartment. It's expensive. It's like a hotel with carpeted floors, the walls are all painted with nice colors, and it's bright and cheery.
Provider Response
We appreciate you taking the time to share this feedback with us. We have shared this feedback with the management team.
September 10, 2018
I am a friend or relative of a current/past resident
My aunt is taking a while to settle into Brookdale North Euclid, but I'm very happy with the place. Theyve done everything that they can to make her happy. The people are helpful and seem to care so much about getting my aunt settled. The most important thing for her is that she was allowed to bring her cat. It just seems comfortable and home-like and did not seem just like a big apartment complex. They have their meals, a group that walks every morning with the recreation person, there/s bingo, cards, and ice cream socials. They have a little craft class. Every day it's something a little bit different. They offer three meals a day plus snacks. They have a little coffee bar area with granola bars sitting out. If they want something specific from the kitchen area, one of the attendants will get it, so they're very accommodating. They've gone out of their way to help her.
February 28, 2018
I visited this facility
Brookdale North Euclid is a small, nice community. It's clean but has more of a dorm feel because it's long, dark, and skinny, not very light and open. I wasn't super impressed, but the person who assisted me was nice, and I didn't have any complaint about her. They take the residents out once a week and have an activities room, a hairdresser/barber that would come each week, a few sitting areas, a library, and an outside patio area.
September 30, 2017
I visited this facility
Brookdale North Euclid was not good at all. The people were not very friendly. The room that they wanted to show me for my Mom was not clean. It's straight off the boulevard, so there was a lot of trash in the area around it. I did not like it at all. Some of the residents were by themselves in the corner just sitting alone. I felt it was very unwelcoming.
Provider Response
We regret to hear that your tour of Brookdale North Euclid did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.
February 23, 2017
I visited this facility
Brookdale is nice, the woman who's the representative was very nice and very helpful. You can tell that it's an older building and it's not as large as some of the others. Their 1-bedroom is like 2-studios that were made into a 1-bedroom, and they just took the door off. They also have the pull chord if you need help, and I wasn't too crazy about that. They give you a price for independent living, and they evaluate how much it's going to cost for additional care. They have movie nights and Bingo.
August 23, 2016
I visited this facility
I visited a Brookdale in Ontario. The staff didn’t really know that much about their policies and how things worked. It seemed like they were new at the job. The people that I met that were there seemed very unhappy, and the staff seemed to ignore them. The place was clean but not super nice. It was just basic.
December 16, 2015
I visited this facility
Brookdale North Euclid is a very nice place. The layout was more like a hospital’s, where you have a long corridor with rooms off the side of the corridor. The staff were very friendly, very warm, very accommodating. We were there during meal time, and the people serving knew the residents’ names, knew what they were eating and where they sat. They make sure they know what their residents want. The dining area is an open, friendly area. The facility is very clean -- no stains on the carpet, no dents on the walls; the paint was really good. It was well maintained.
November 22, 2015
I visited this facility
At Brookdale North Euclid, the person who gave me the tour was really friendly. The facility was fine, but it was a little too far from me. However, the rooms were big, and the amenities were fine.
July 28, 2015
I am a friend or relative of a resident
My sister is at Brookdale North Euclid. We like it because, in talking with the staff, everybody was friendly and helpful, and there was good information. The tour set-up was OK. Personally, the food is OK, but for my sister, she doesn't care for it too much. Sanitation wise, it was decent, but on our recent visit, it was a little worse in the evening than it was in the daytime.
June 08, 2015
I visited this facility
Brookdale North Euclid was way too expensive for my mother. The room was smaller compared to that of the one we chose. It only had one closet. They had a lot of activities, and everybody was very friendly. The guy who showed us around was really great. The dining room was kind of dark. The staff that we met was very nice.
Provider Response
Thank you for visiting and taking the time to share your thoughts about our community. We realize that our rooms are smaller than many expect. Most of our residents are downsizing, which can be a difficult transition. They do not as many items in our setting, as we provide many items and activities!
May 28, 2015
I visited this facility
I really didn’t like Brookdale North Euclid because of the grounds. It didn’t have a whole outdoor space and yard. The room was fine; it was an average room. The lady who walked me through was very nice, but I was not impressed with the cleanliness while looking around.
Provider Response
Thank you for taking the time to visit and share your thoughts. We are committed to continuous quality care and will share your feedback with our management team.
January 03, 2015
I am a friend or relative of a resident
We have chosen Brookdale North Euclid because they would take someone with mild dementia in Assisted Living and not force them to be in the Memory Care unit. My brother-in-law has got Dementia, but he is not bad enough to be mixed in with all the patients with Alzheimer's and everything. For assisted living, they are very pleasant, and there are a lot of activities going on. If it gets to be serious with memory care then we may not have him there. They have a variety of things, like people who come in to perform music and movie night one night a week. There is not a lot of ground -- only an outdoor patio. I wish it was a big facility with a nice outdoor grassy area.
December 30, 2014
I visited this facility
The staff at Brookdale was very helpful. They explained everything and how everything was going. They have movie nights there and they have a bus that take you to the doctors and to the store. It didn’t smell so it was good. It was very clean and nice. I had a very good impression. It’s in a good area where it’s convenient to a lot of places and it’s close to a hospital.
September 08, 2014
I visited this facility
I thought Emeritus at Victoria Court was one of the nicest ones we saw. It was in an older style and it was like a Victorian house. I don’t know how many sizes of rooms they have. We saw one room and it was a little small for my parents.
August 29, 2014
I visited this facility
Emeritus at Victorian Court was one of the places I've looked at when I was looking for a place for my mom. It's a very small place, but they try to make it a nicer looking place. The rooms were way too small -- that is why I was disappointed with this facility.
August 13, 2014
I visited this facility
I visited Emeritus at Victorian Court. They were OK. The location was a big factor in my decision; it was too far away from my house. The staff was very cordial and very nice. I thought they had a good level of activity. I met their activity director, and he was social. I liked him. The rooms were probably a medium size; they were adequate. The main thing that I liked about them was all of the residents would wear the emergency pendant.
July 31, 2014
I visited this facility
Emeritus was a nice place and my impression was good. They provided transportation to go to the doctors and shopping. They also had a good dining room. They had enough parking spaces. It was a good place for people who were quite healthy. However, my husband needed more attention and care. If my husband was healthier, he could stay over there.
May 10, 2014
I am a friend or relative of a resident
We visited briefly with my cousin who passed away a couple of years ago. Although her stay at Emeritus was brief, I was very impressed with the staff and the level of care. She didn't stay there for a long period of time, so I can't say how it would be for a long-term stay.
The rooms were very clean. They're spacious and nicely decorated. I can't say I'm an authority on it. I just know that when we admitted her and she got checked into the room, they were very professional. They had qualified nurses who were taking care of her.
December 30, 2013
I visited this facility
It's a very nice place, I really liked it. If there's a place I would go to, I would go right there. I just enjoyed it. I was there lunch time and the staff was busy taking care of the individuals. The food looked good. They're helpful, they're feeding them, bringing them where they'd like to go and they're taking care of them.
December 13, 2013
I visited this facility
We visited Emeritus at Victorian Court and I would say that the place is very nice and clean. It's a very large place and it is a two-story building. The rooms available were upstairs and they were a little bit small. Although they do have elevators, but we really don’t like that for my mother-in-law. I don’t like their underground parking, but that's not real big deal. They seemed to have a lot of activities for the people. I think they are playing black jack when we got there. I was impressed by how much activities they have. The one thing I really like about it is that you could bring a pet. The people seemed happy. The staff was friendly.
October 09, 2013
I am a friend or relative of a resident
My mom stayed at Emeritus at Victorian Court for about a month. It's a wonderful caring place. It was very clean and the food was good. Any request I had, they took care of it. They were absolutely wonderful to me.
September 30, 2013
I am a friend or relative of a resident
We chose Emeritus for my grandmother basically for its price and location. They had a good choice of food and good range of activities. The staff was really friendly and helpful. The facility was very clean and the grounds were well taken care of.
September 24, 2013
I visited this facility
From what I saw, Emeritus at Victoria Court was a very good place. I only met one of the staff people and she was very helpful. The apartments are really nice. They also have a studio which is ample room-wise.
September 24, 2013
I visited this facility
Emeritus at Victorian Court was okay. It wasn't as nice as the other facility though. Their activities and amenities were probably the same; however, the environment wasn't as clean and tidy as I expected it to be. They need to work on their cleanliness issues.
September 19, 2013
I am a friend or relative of a resident
My mother-in-law stayed in Emeritus for only a week. It was just a short-term situation. The place was very nice and very comfortable. She had her own room. The staff was very nice. They took care of my mother-in-law. They had activities for her. They got her hair done, took her out to the city area, did her nails, etc. The best thing about this facility was its availability at that time and its location. We also like the people there that took care of my mother-in-law.
June 13, 2013
I visited this facility
I found Emeritus on the internet. When I visited the place, I just felt that it was very depressing. It did not smell well at all. The food, I didn't taste it, but it looked awful and it just didn't smell good. The room that they showed to me was filthy. The colors are so depressing. It was dirty and smelled like cigarettes, so I left. I only saw the person that was showing me around and she was very nice and very helpful.
April 24, 2013
I visited this facility
My husband and I visited Emeritus because we looked for a facility. It was clean, nice and close to our children. The apartments were cute. The staff who toured us was very courteous and pleasant.
June 28, 2012
I am a friend or relative of a resident
The workers were generally nice, but it seemed to me there was not much going on for my Grandma. It seemed that she was constantly bored and had nothing to do, but she stayed because she knew it was helpful for her.
March 11, 2012
I am a friend or relative of a resident
This location is right next to the Historic Route 66 and right across from Old Town Upland. It is in a Victorian style home. It is on about half of an acre or more and the inside is all well maintained. It offers many programs and has transportation provided. My grandma loves it there. She loves the staff and it looks like a friendly place to be. Each room has a tv and cable and there is also a living room area that has that as well. I am glad we put my grandma in there because it looks like a good environment for her to be in.
January 09, 2012
I visited this facility
This is an assisted living facility that looks like a Victorian style building in the front and a long stucco apartment style building in the back. They will be undergoing a renovation that includes the exterior and interior. I was able to walk in without being noticed and I wondered about alone; I could have walked into any room undetected. I walked past a group playing word bingo in one of the common areas and no one said anything to me. The dining room was ample and set up restaurant style with a varied menu posted at the entrance. Pets are allowed; a real plus. I was impressed with the emphasis placed on getting input from the residents by holding weekly forums. Unfortunately, the building takes up most of the space on the lot so there isn’t any room left on the lot for an outdoor garden area. The good news is that as a resident becomes more dependent on care they can stay put and transition into hospice care.
Questions about Brookdale North Euclid
Describe the overall population of assisted living residents at Brookdale North Euclid. What is their average age? What are their favorite things to do?
65 years old. Residents like working out with Zumba along with our BIFit program. They also enjoy being taken on outings.
What programs or activities does Brookdale North Euclid offer to enrich residents' well-being?
Our activities are geared to our residents optimal life (Physical, Emotional, Purposeful, Social, Spiritual, Intellectual).
What places are near Brookdale North Euclid or within walking distance for assisted living residents to enjoy?
Shopping centers and restaurants
What transportation services does Brookdale North Euclid offer to assisted living residents?
Bus and van is offered for transportation
What makes the chef or dining program at Brookdale North Euclid exceptional? What kind of menu can assisted living residents expect?
Residents can expect restaurant style well balanced meals with healthy choices.
What safety features or security measures does Brookdale North Euclid offer to assisted living residents?
North Euclid has a full staff during business hours. Residents all have a pendant similar to the life alert system to notify staff when they need help. We have vendors and visitors sign in and out of the community. After business hours, vendors and visitor will need to call the community in order to enter the community.
How does Brookdale North Euclid keep residents' families informed about their loved ones?
North Euclid places calls to families. If families prefer emails and texts we will do that as well.
What is the care staff-to-resident ratio at Brookdale North Euclid during daytime and nighttime hours?
California (for AL) does not have a staff to resident ratio requirement.
If Brookdale North Euclid accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pets can enjoy our courtyard, resident patio, North Euclid front entrance
What ongoing senior care training does the staff receive?
Our North Euclid staff receives weekly and monthly training.
What safety features or security measures does Brookdale North Euclid provide to protect residents who wander?
North Euclid is an assisting living that does not offer memory care.
Services and Amenities of Brookdale North Euclid
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Technology Extra: Emergency Pendants Provided To Each Client
Health services
- Hospice Care
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Respite Care
- Pets: Yes
Licenses
- Licenses: RCFE
- State Licenses: 366402583
About Brookdale North Euclid
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
What Makes Us Special
Beautiful Victorian Style home on tree lined street. Close to main Hospitals: Pomona Valley, San Antonio and Kaiser Ontario and Kaiser Fontana
Map of Brookdale North Euclid
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