Casa Alice Care Home

Concerned-1

I will echo the previous rating in that there are no activities whatsoever at this facility. Residents are left to either stay alone in their room or in the living room where the television only operates some of the time. The staff does not socialize with the residents other than when serving food or tending to immediate needs. There is no stimulation at all. My relative reports that the meals are often barely edible. The facility is mostly clean, but the general condition of fixtures such as lights and bathroom are not kept up. The staff is very difficult to understand for a person with good hearing, but my relative cannot understand what is being said most of the time. The facility is in a neighborhood of mostly run down housing and adjacent to a noisy freeway. The overall impression is quite bleak at this facility.

Caring112807950

Dad was at Casa Alice Care Home for about 6 weeks. He would go to bed at 9 o’clock, get up at 11 o’clock, and stay up until 3 or 4 in the morning. He was having several incontinence issues, and he was not responding well to the staff. I think part of that was because the staff was Oriental, and they had an accent that he was not familiar with so he couldn’t understand them very well. He would drink milk out of the carton and put the milk back in the refrigerator; he denied doing that because has memory issues, and they just could not deal with that. The facility was smaller; there weren’t a lot of people there, so I thought he would do better that way, but he didn’t. They didn’t really know how to handle him, and with all the other issues, it just wasn’t a good fit. I never saw any activities; the only thing they would do would be more like sitting in the living room with the big screen TV. They had a garden if you want to go out and garden, but I never saw him doing that. I did see him sunbathing himself a couple of times, and he would lock out his sliding glass door and go outside.