Las Villas Del Norte

LM753

I toured Las Villas Del Norte. It's a wonderful place. They don't have any carpeting or anything like that to absorb some of the sound, for my ears I couldn't handle it, but they had just a wonderful time. It is high quality. Everything about it, the inside, the quarters, and the food there. I do know about the food there because when my mom was there, the dining area, allowed them to choose. They have different choices to choose from different meals. They serve what they want to eat rather than this is what we're having to eat today, that kind of thing. They have artwork, like paintings or things along that line. They like doing puzzles in a place where they can do puzzles, play games, like a place to read if they want to read or sit in a rocking chair and rock, and watch TV.

Vince

Las Villas Del Norte is $3000 and they charge a community fee of $3000. Even though the facility is very nice, there's no way that I can afford to do this. I like that it's more of a restaurant approach to dining. They have a lot of different things that you could order there. It's more upscale than the others. The others are more cafeteria-style. You can have four or five different choices. It's more customized to the individuals. The staff was were very businesslike and very helpful. It's more of a hotel feel.

Lori

My mother has moved into Las Villas Del Norte. The thing I like best is that they have an enclosed courtyard where she can go walk whenever she wants to and that's important to her. The rooms are very nice. They're remodeling. When we decided to take a room, they took everything out and put in new floors, new countertops, and new cupboards. It was very nice. She thinks the food is good. I know today she went down and they were making wreaths for Valentine's Day. This afternoon, she's going to a program she hasn't been to before called This Is Your Life. I'm not sure what they do there, but I think they let them talk about what things they've done. They have a lot of activities. She hasn't participated in a lot yet because she just moved and we're still getting everything organized for her, but she enjoys them. The people are very nice here. It's very clean.

Magdalena

The tour at Las Villas Del Norte was really good. It was a nice place. The lady who gave me the tour was nice and very friendly. All the people who were working there were very kind to the elderly who were there. They pretty much had all the services that we needed. I looked at a studio, and it was nice. It was like a hotel room in size. They had activities. They had a swimming pool, so they did pool exercises, which is something we were looking for. They had arts and crafts. They have a restaurant-like setting for meals.

Reviewer#DT1204a

I visited Las Villas Del Norte. It didn't seem a very nice place to live in. I saw the people there. Overall, just throughout the hallways and such, there's generally a urine smell. My wife would not want to like it and be in the stage that she's in now because she is aware of some things. The staff showed the place where people could walk, the dining area, the lounge where they watch TV, the little area where they do arts and crafts, and then maybe a couple of the rooms. The staff who gave us the tour, Jennifer, was great. The facility seems visibly clean. Their rooms had a toilet, but the shower was a common area.

A.N.

The tour at Las Villas Del Norte was good. I like this place because of the residents that live there. My husband is young, and I'm looking for a little bit more of a younger and also, a male caregiver, and they have more of that. They have a courtyard with some garden boxes, and then with the family, you can take your loved one out there. They have a big grassy area and a swimming pool. But the residents cannot go there on their own. The staff was knowledgeable and answered our questions. They had just remodeled the facility. It has nice colors. It's very modern and clean. The residents did not have to go outside of the room to go to the bathroom, which is important for my husband to have the bathroom right there in the room.

Jennifer

Mom really liked Las Villas Del Norte. We loved the rooms. They were spacious and nice. They had everything like a pool table, games, and bingo. It had an outdoor pool, but it just didn't have water aerobics.

Alonso

My mother moved into Las Villas Del Norte. I chose it for the openness of the grounds and the property. They had a large courtyard; a large open area of grass. It made it feel more like a residential area versus less like a hospital. I give the staff a five for the care they've shown her so early on, and doing things that we didn't ask for, like they braided her hair, and just have shown a lot of care towards her; they painted her nails, those kinds of things. We went to dinner there and the food was amazing. Every day there's kinds of activities, whether it's painting, arts and crafts, and there's groups like karaoke. They have a pool that's accessible.

Cathie

Las Villas Del Norte has been wonderful. We have been very, very pleased. The facility is large. It even has a swimming pool. The staff was very nice, very helpful, and very considerate (especially since you go through a lot when you do this). My mom has a studio apartment in assisted living, and hers is very nice. It's exactly what she needed. It's surprising how big it is. With the furniture in it, there's still so much room. The bathroom is wonderful, and they have the best walk-in showers. I was so impressed. We've been very happy with her room. We were kind of lucky too because her room is located right by the bistro. You go maybe 15 steps and you're in the dining room. You go across the hall and there's the beauty shop. You go the other direction across the hall and there's the elevator where you can go up to the community store and the big library. She's in the perfect spot. It was amazing. Right now, they're kind of on a semi-lockdown because of the new Covid cases; they're being very careful. They're not letting anyone else eat in the dining room. We're all wearing our masks when we're there. Even though I've been vaccinated and have my booster and everybody in the facility has been vaccinated and had their booster, they're having all of us be extra cautious. My mother is loving the food and is super happy with the food. I have not tried the food myself because of them not letting us in their dining room yet, but we might get to do Christmas there. I know they had Thanksgiving for everyone. They have a humongous courtyard. They had tables set up there, so they sat outside and ate Thanksgiving dinner. I don't know if we'll get to do that for Christmas or not. My mother's already done several activities. They've had mocha and peppermint drinks before dinner at the bistro next door to her room, and they've had happy hours. There's been a gentleman who came in and sang for them already. There's a baby grand piano in the dining room so apparently, he was in there and sang to them. She's already done one of the exercise classes too. The other day there was a nice dog that they brought in. Of course, they've also been busy decorating for Christmas right now and I know she's excited about the dime bingo too. I know that they've got several things going for Christmas. The whole building had just recently been remodeled and then we saw her room before the other gentleman was completely moved out. We saw how the entire place had been repainted, the floors were done and we felt that they had completely prepped the room and had it all ready for her. As far as the rest of the place, it's in great shape. Luckily for us, they had just finished a few months ago with a complete remodel and you can tell it, it's very nice. It's $2600 and for us right now, it's nice seeing that my mother has already made friends. She has rattled off information about at least 11 people that have gone through. I gotta see her start making friends before I even left the other day. It was the very first day she moved in. She came out to have her peppermint mocha drink, and she was already talking to a couple of ladies. They made room for her to sit down in between them. It's been going like that ever since. She had three friends that sat at a table with her yesterday. She's been super excited telling me about everything and everyone. The only problem that she's had so far is her TV. There's something wrong with the connection and they have to work on that but that's not them, that's network. They've been so kind and so helpful and their nurse was fabulous. Even though my mother doesn't need a lot of care, they came that day and checked her all over. They made sure that they kept in contact with her as she's getting settled. I checked a lot of places and for what this place offers, it was the best that I could find.

Provider Response

T.M.

The admissions staff at Las Villas Del Norte was fabulous; they exceeded all of my customer service expectations. They were incredibly helpful for a first-time family trying to figure out how to do this. They answered everything I asked and helped me with things I didn't even know I needed there. The facility was fine. The day when I was there, it was under renovation. They were ripping up all the carpets and they were painting. And so it's not like it was beautiful that day, but it told me that they invest in their place to keep it nice and newly renovated. I haven't been back to see the renovations done, but the rooms were very clean. The facility was beautiful and has nice outdoor areas, which was important to me. My father-in-law doesn't like to be inside. So having a beautiful outdoor lawn area and social areas, they were very intentional in helping to make connections for the residents. As a male, they already had other men lined up to meet him and welcome him and make him feel comfortable. So if I was going to go anywhere, it would be there. They were just fabulous. The dining area was large and inviting; a great conversation area. So the environment looks very welcoming. They have a nice menu and they had a good selection of menus to pick from. The outdoors were calming, relaxing, large, spacious, and had beautiful outdoor gardens. There are gazebos that you could sit under and you just either sit by yourself or sit with someone else and have a conversation.

Jennifer

Las Villas Del Norte was nice. We had to do the tour over video, but it was OK. They've been doing really well with my mother-in-law. She hasn't complained. I haven't seen anything physically and I haven't been to her room. It's really nice and clean in there, but I have only seen the front lobby area. She hasn't done any activities, but they have them there if she does decide to go and do something. They're the best priced in the area.