Silvergate San Marcos

Offers Assisted Living, Independent Living, and Memory Care

36 Reviews

1550 Security Place

San Marcos

92078

Silvergate San Marcos

https://d13iq96prksfh0.cloudfront.net/cdn/photos/105277/730x450%23.jpeg

4.4 36

dwc2020 2020-10-01 The building's exterior has just been repainted and they replaced the awnings, they are continuing to make improvements to the inside of the building, the staff is very friendly and the community feels like a big family. Because of the correct social distancing precautions the residents have not been locked down and even have live entertainment. We always enjoy visiting. I am a friend or relative of a current/past resident

5 5 1

andich 2020-07-31 Exceptional care, environment, food and activities especially during the pandemic. I am a friend or relative of a current/past resident

5 5 1

quailpark 2020-07-31 Silvergate is a wonderful place. Both my father and mother have been or are residents in San Marcos for the past 8 years. The important things (food, care and safety) are great. I guess the only unfavorable comment I’d make is that over the years, the staffing levels have declined causing phone calls and emails to not be returned quite as quickly as they were years ago. But they don’t hesitate to raise the rent every year... All in all, we know it is a business and they need to make a reasonable profit. If I had another parent to place, I would without hesitation consider Silvergate a great option. I am a friend or relative of a current/past resident

5 5 1

Lesli C. 2020-07-30 My mother was a resident at Silvergate for 7 years. We loved that she was there and was able to interact and makes friends in a wonderful environment. She loved the Exercise Classes, Bible Readings, and special events that were scheduled regularly. They have a beautiful center Courtyard so that residents can sit out in the shade and visit with friends and family. Their buffets for all the Holidays were delicious! Staff was always friendly and helpful! It's a beautiful place to live!! I am a friend or relative of a current/past resident

5 5 1

Lucky Dog 2020-02-27 The decision to move our beloved Mom in to an Assisted Living environment was not easy by any measure and moving her to the Memory Care when it was clear that she needed the extra care was not either. However, the wonderful and extraordinary staff and crew at Silvergate San Marcos made that decision easier for us and more importantly gave us all the reassurance that our lovely Mom would be taken care of, loved and watched over with tender, compassionate and professional care. Thank you Silvergate!! I am a friend or relative of a current/past resident

5 5 1

Janet 2018-12-09 My uncle moved into the memory care unit at Silvergate San Marcos. Its set up in clusters so each bedroom opens right into the living and dining space, so there's not a whole lot of walking. They offer activities like singing, music, and road trips. They offer three meals a day and snacks. They do the laundry. The caregivers could be a little bit more personable and involved. I am a friend or relative of a current/past resident

5 5 1

MB 2017-11-20 We loved Silvergate San Marcos. It seemed like they were very caring. It was clean, and I liked the staff. It was a very good location and affordable. I visited this facility

5 4 1

vera-s 2017-05-31 Silvergate San Marcos was a beautiful place. The rooms were nicer than the other rooms we had seen. The low end of the price was within our range, but when we got in there, we learned that they had a lot of added expenses like in medication, and everything was an add on. The facility looked very nice, but it was out of our price range. It looked more like a hotel. I visited this facility

5 4 1

visitor454363 2017-03-27 Everything was very good at Silvergate, and I was happy with it. However, it was too expensive. I met with the marketing person, and she was very nice. I thought they had a good range of activities. The location was convenient. I visited this facility

5 5 1

Connie628133 2016-12-13 I like Silvergate San Marcos because they are like in a village system. The bedrooms open to a center living room rather than residents walking down the long narrow hallway, which I think would scare Alzheimer's people. This seems more like a home environment. They offer someone there 24 hours, and a nurse is always on duty at night, which is important to me. They are very caring. They organized a piano recital, and it was interesting to watch the nurses work with the patients to get them to agree to go watch it. They're very patient and very caring. My brother has not yet moved in, but we're on the list. I visited this facility

5 5 1

Robert248524 2016-11-22 Silvergate Retirement was very nice. I had lunch with them, and I was happy with the whole operation. The rooms were like a little hotel room, but they were good enough. The food was good, and the people were nice. The one thing I did not like was the location. It was kind of hard to find. I visited this facility

5 4 1

Avis807027 2016-09-11 Silvergate called me right after I sent the email asking for assistance. My mother is doing well, and she really likes it there. It was small, privately owned, and affordable. It wasn’t flashy, and it’s just 12 minutes from where I live. I am a friend or relative of a resident

5 5 1

AB183818 2016-07-13 Silvergate had really good pricing, but they were definitely the oldest facility I've seen. Unfortunately for me, the location did not feel very secure in that area. It looked like an apartment complex. The rooms were on the small size. Their shower was basically an old plastic tub, but they cut down the side so you could step in. It was like four or five inches off the ground, which my mother-in-law could not step up onto at all. I visited this facility

5 3 1

Susan216431 2016-06-28 Silvergate Retirement is just not as nice as others. They had several dining areas that were just OK. There's nothing wrong with them, but they're just not as nice. I visited this facility

5 4 1

Tracy362535 2016-05-24 Silvergate had wide, open spaces for people to wander, especially in memory care. The assisted living is separate from memory care, and that’s great. Everything was great. Their rooms were great and spacious. The memory care rooms were shared rooms, which is fine, with a divider at the middle that makes a huge difference. The head nurse of the caregivers really tried to partner up the roommates with someone on the same level of memory care needs. The assisted living facility has small kitchenettes so to speak, and balconies. They had a big laundry room and the services that you wanted. I visited this facility

5 5 1

BridgetteJXCAN 2016-05-10 I have been to Silvergate and liked everything about it except the location. I thought the rooms were very nice, not as modern as some of the others, but very adequate. They didn't have a view. They just looked out on another building and that was disturbing to me. I don't want to live like that. There were very little grounds. There's an extremely small center courtyard, but you just come out the door and you're on the road. Beyond the building, it was just parking lots and other buildings. I liked everything else about it. The people working there seemed to be very caring and gave a really good impression. I visited this facility

5 2 1

DebbieUJIDK 2016-05-10 We looked at Silvergate San Marcos. I’m looking for a smaller place for my mother, and Silvergate was perfect. We had a room and everything, so I brought her down, but she said, “That’s nice but I’m not moving.“ The staff was very nice. I think the marketing manager showed us around; it was very nice. The rooms are very nice. The living room area has a shower and a toilet, and a bedroom has a shower and a toilet. We like the one that has a little patio and my mom likes that because she wants to sit outside. It was very nice, and it was what we were looking for. They have bridge, they have discussion groups, and they are doing exercise with a group. I like the community because it is small, it is very clean, and everybody knows each other. I visited this facility

5 4 1

James114395550 2015-10-27 Silvergate San Marcos was out toward the desert -- not all that far out but far enough. I have to give a low score for location. The rooms were adequate. The staff was very helpful, and the dining area was neat. I visited this facility

5 5 1

Darcy2 2015-05-08 We visited Silvergate, and it looked fine. The rooms were fine, but it's a little older facility. I visited this facility

5 4 1

Caring67831750 2015-03-27 Silvergate Retirement Residence seems fine. They were certainly very easy to work with. I like the layout that they have which is kind of individual. It makes it smaller and makes it quieter. I didn't choose them because I just didn't get a good feel for the care workers. They seemed nice, and I liked the cost. I think the cost is really nice. I can't tell why; there is just something about the staff that I didn't get a good enough feeling about. They are pretty good. They are just not quite right for me. I visited this facility

5 4 1

Dorothy25 2013-09-26 I like Silvergate San Marcos very much. I have been going over there for quite a while with several people from my village. It is a very clean and very friendly community. Everybody there is very friendly. They make you feel welcome. They have all kinds of activities and we were even invited to attend some of them. Just recently, we went to their luau party and I had fun there. We were also invited to some of their trips. I've also tried eating there and food is good. I visited this facility

5 5 1

Whitzee7 2012-07-24 My family toured Silvergate as part of the process of seeking an assisted living facility for my grandmother. I had called in advance to make an appointment for a tour, and was told to come in anytime. When I arrived, there was no one at the front desk. I waited for ten minutes, and then followed some people to a recreation room, where some residents and staff were apparently throwing a birthday party for one of the residents. The staff member asked if I could wait for another five minutes. I agreed, because I thought it was nice that they were celebrating a resident's birthday. While I was waiting, a very elderly man came to the office looking for assistance; he didn't seem to understand that the staff were in the next room. He returned to his room. I informed the staff member that this happened, but she did not seem very concerned. When we toured the facility, it seemed okay, but not excellent. The rooms and apartments were nice, although very small. My grandmother was very concerned about space. The staff member discussed their Alzheimer's program at length, which was impressive. The dining facilities were average. Overall, I felt that Silvergate had an excellent Alzheimer's program, but was less focused on non-dementia patients. In the end, we chose a different facility. I visited this facility

5 3 1

daughtermom 2012-03-01 The administrative staff is cold, and does not take accountability for their mistakes. I have also found the administrator to be condescending. She needs to do her homework before if she feels she needs to tell a pharmaceutical executive what ADLs stand for! The people working with the residents all seem very nice, but that does not make up for the lack of compassion in the administration office.... I visited this facility

5 2 1

Norm. 2020-03-27 I have a very good lady friend staying in Silvergate. During this Pandemic time, it is the safest place she can be. I'm so glad she is there. Her rooms and living quarters are lovely and a good fit for her. She has had to ask for half portions since the meals are so good she started to gain weight. A nice problem, eh? The team is doing its best to keep the folks happy and entertained during this awful time in our history. To sum it up, this is the very best place my lady friend can be! I am a friend or relative of a current/past resident

5 5 1

MT3N 2020-02-07 I cannot say enough about how wonderful I think Silvergate is. I was power of attorney for long-time family friend who spent the last three and a half years of her life there, (including celebrating reaching triple digits) and am power of attorney for her son with mild cognitive impairment, who has lived independently since he was in his early 20s, but is now benefiting from (thriving in) the family atmosphere there. Staff is caring and compassionate, facilities sparkling clean and pleasant, activities well-planned and plentiful. Silvergate is large enough to allow for many and new friendships, but small enough to have an intimate feeling. Communication has been excellent. Honestly, I couldn't ask for a better setting for either of my friends, each of whom with very different needs. Management goes above and beyond to make the Silvergate life a superb one, including welcoming those of us who live elsewhere as extended family. I am a friend or relative of a current/past resident

5 5 1

Gary 2019-06-18 We chose Silvergate San Marcos for my mom and myself because several other people where we presently live have gone there and they said they like it a lot. The fellow who represented Silvergate, David Nelson, was very personable. He was the major contributing factor in our decision. The staff was very friendly and personable, so we had a positive experience. The food is very good. The rooms are basically studios that can be adjusted to fit our needs, so we have two studios that are connected by a door in the middle. It would be nice though to have a little more space. I visited this facility

5 5 1

Bill 2018-08-07 Silvergate San Marcos has really wonderful staff, and my visit was great. I like that the place is a little smaller and not too big. It's well-maintained and everyone was super friendly. The 1-bedroom that we were interested in was really great, and it was the biggest one we saw, which is wonderful. The person who showed us around was amazing. It was the best tour we've had. They have the standard activities, someone would come in to exercise, watch movies, there are beauty salon appointments, and they take the residents out shopping and so on. They provide three meals a day, and they have an anytime dining type of thing. So if you want to go with a traditional lunch or dinner they have a menu that you can order off any time of the day. I visited this facility

5 5 1

MD 2018-03-25 We just moved mom into Silvergate San Marcos. It's a good place. It's small with 92 people instead of over 100, so that's nice. It's in a really nice location compared to some of the others. The other Silvergate was remote and far away from a lot of the activities, doctors' offices, and shopping. This place is smaller and it just seemed closer to what she was looking for. It's very family oriented, which means the people there kind of adopt each other. They take care of each other, they watch out for each other, and they play with each other. It's just a real close community. She is upstairs in a unit that is far from the elevator and there's only one elevator. She has to walk a long way to get to the elevator and at 92 that's a little tough, but she's doing it. She's on a list to move into a unit downstairs that's closer to everything. The staff is wonderful. The food is absolutely delicious, and even though it's plenty of food, there are only two choices. There's something going on all day every day. It's just a little expensive. I am a friend or relative of a current/past resident

5 5 1

Marvin 2017-11-20 Silvergate San Marcos was OK, but we weren't that impressed with it. It was definitely not on the top of our list. It seemed like an older facility. They didn't really have the amenities that some of the others have and the location wasn't terrific. It didn't appeal to us. I visited this facility

5 3 1

Catherine P 2017-08-21 Silvergate San Marcos was very nice and the staff was also nice. They had activities like parties. They had a theater, a library, a dining room, a laundry room, and an outdoor patio. I visited this facility

5 4 1

no hospice for me 2016-09-01 We found Silvergate in San Marcos. I like the way it is run and I like the fact that it is not like a national organization. There are only two or three facilities and the owner is hands-on. They have activities my mom wanted. It is better for independent living than some of the others even though it has the option where you do need more care. It is really good for my mom. As per my mom’s conversation, she said the food is not as good as her old place, but it is getting better. She thinks the people at Silvergate are much friendlier, too. I am a friend or relative of a resident

5 5 1

Elder Witness 2020-08-01 Silvergate Memory Care has provided an extremely caring environment for my aged mother who lives there with Advanced Dementia. Staff have closely monitored my mother's physical health and quickly notify me as they see changes or new services required for her health and comfort. We viewed seven other memory care facilities before choosing Silvergate as it best suited our family's need to see our loved one in an environment where she would be comfortable. Recently, she told visitors that she was happy that she "never had to go into a nursing home" so we know we made the right decision. I am a friend or relative of a current/past resident

5 5 1

Swanger family 2020-07-30 Facilty is very clean.. always attentive to seniors living there. We worried about my mom moving into a facility but Silvergate is more like a home not a memory care facility.. I am a friend or relative of a current/past resident

5 5 1

willieg 2020-07-30 I like the layout of the rooms around a central living area. it makes it easy to check on residents. I am a friend or relative of a current/past resident

5 5 1

Janet Hershey 2020-02-06 My Dad is a current resident at Silvergate. The staff is very kind, knowledgeable, respectful and caring. They know the names of all the residents and greet them by name. The activities are wonderful as well. Lots of music, dancing, popcorn parties and crafts. There is an outdoor walking path that my Dad and i walk on with well manicured plants and a large gazebo that he likes to sit under. The food there is quite delicious as my dad loves food!! It truly is the best place around! I am a friend or relative of a current/past resident

5 5 1

ecnavmightymouse 2020-02-05 This is the home that allows you to sleep at night and continue with your normal life feeling at ease and relaxed that your parent are happy and being well cared for. My parents were in assisted and memory care. Finding Silvergate was as exciting as a parent feels when they have found the right school or program for their precious kids. I was now the parent and Silvergate makes me smile and proud to this day to say my parents enjoyed everyday till their last day with me. Because of the actitives and care, I was able to enjoy my time with my parents and Silvergate did the work to care for us with the excellent staff. Before choosing Silvergate I had visited over 20 facilities and Silvergate was #1 I am a friend or relative of a current/past resident

5 5 1

1550 Security Place, San Marcos, CA 92078

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Reviews of Silvergate San Marcos

36 Reviews Write a review

Food

(14 Reviews)

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(17 Reviews)

Facility

(17 Reviews)

Activities

(12 Reviews)

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(12 Reviews)

Assisted Living Reviews for Silvergate San Marcos

October 01, 2020

By dwc2020

I am a friend or relative of a current/past resident

The building's exterior has just been repainted and they replaced the awnings, they are continuing to make improvements to the inside of the building, the staff is very friendly and the community feels like a big family. Because of the correct social distancing precautions the residents have not been locked down and even have live entertainment. We always enjoy visiting.

Provider Response

As a family we have pulled together and are making the most of this challenging season. Thank you for the nice review and your faith in us as a small organization!

July 31, 2020

By andich

I am a friend or relative of a current/past resident

Exceptional care, environment, food and activities especially during the pandemic.

Provider Response

We have still been able to do many activities with social distancing during COVID like exercise class, happy hours with complimentary drinks, group games like bingo, and religious devotions and discussions.

July 31, 2020

By quailpark

I am a friend or relative of a current/past resident

Silvergate is a wonderful place. Both my father and mother have been or are residents in San Marcos for the past 8 years. The important things (food, care and safety) are great. I guess the only unfavorable comment I’d make is that over the years, the staffing levels have declined causing phone calls and emails to not be returned quite as quickly as they were years ago. But they don’t hesitate to raise the rent every year... All in all, we know it is a business and they need to make a reasonable profit. If I had another parent to place, I would without hesitation consider Silvergate a great option.

Provider Response

This is great feedback and I will bring it to our management and staff’s attention right away it’s definitely fixable thank you so much for the great review!

July 30, 2020

By Lesli C.

I am a friend or relative of a current/past resident

My mother was a resident at Silvergate for 7 years. We loved that she was there and was able to interact and makes friends in a wonderful environment. She loved the Exercise Classes, Bible Readings, and special events that were scheduled regularly. They have a beautiful center Courtyard so that residents can sit out in the shade and visit with friends and family. Their buffets for all the Holidays were delicious! Staff was always friendly and helpful! It's a beautiful place to live!!

Provider Response

We regularly host events and socials with the residents and their family members here because we are all one big family. We truly are in this together!

February 27, 2020

By Lucky Dog

I am a friend or relative of a current/past resident

The decision to move our beloved Mom in to an Assisted Living environment was not easy by any measure and moving her to the Memory Care when it was clear that she needed the extra care was not either. However, the wonderful and extraordinary staff and crew at Silvergate San Marcos made that decision easier for us and more importantly gave us all the reassurance that our lovely Mom would be taken care of, loved and watched over with tender, compassionate and professional care. Thank you Silvergate!!

Provider Response

It is a difficult decision to make for sure and we are glad that we can come alongside families during this challenging time and help them. We are honored that another family has trusted us!

December 09, 2018

By Janet

I am a friend or relative of a current/past resident

My uncle moved into the memory care unit at Silvergate San Marcos. Its set up in clusters so each bedroom opens right into the living and dining space, so there's not a whole lot of walking. They offer activities like singing, music, and road trips. They offer three meals a day and snacks. They do the laundry. The caregivers could be a little bit more personable and involved.

November 20, 2017

By MB

I visited this facility

We loved Silvergate San Marcos. It seemed like they were very caring. It was clean, and I liked the staff. It was a very good location and affordable.

Provider Response

Glad to hear it! Thank you for visiting and we are happy you are moving forward with Silvergate!

May 31, 2017

By vera-s

I visited this facility

Silvergate San Marcos was a beautiful place. The rooms were nicer than the other rooms we had seen. The low end of the price was within our range, but when we got in there, we learned that they had a lot of added expenses like in medication, and everything was an add on. The facility looked very nice, but it was out of our price range. It looked more like a hotel.

March 27, 2017

By visitor454363

I visited this facility

Everything was very good at Silvergate, and I was happy with it. However, it was too expensive. I met with the marketing person, and she was very nice. I thought they had a good range of activities. The location was convenient.

December 13, 2016

By Connie628133

I visited this facility

I like Silvergate San Marcos because they are like in a village system. The bedrooms open to a center living room rather than residents walking down the long narrow hallway, which I think would scare Alzheimer's people. This seems more like a home environment. They offer someone there 24 hours, and a nurse is always on duty at night, which is important to me. They are very caring. They organized a piano recital, and it was interesting to watch the nurses work with the patients to get them to agree to go watch it. They're very patient and very caring. My brother has not yet moved in, but we're on the list.

November 22, 2016

By Robert248524

I visited this facility

Silvergate Retirement was very nice. I had lunch with them, and I was happy with the whole operation. The rooms were like a little hotel room, but they were good enough. The food was good, and the people were nice. The one thing I did not like was the location. It was kind of hard to find.

September 11, 2016

By Avis807027

I am a friend or relative of a resident

Silvergate called me right after I sent the email asking for assistance. My mother is doing well, and she really likes it there. It was small, privately owned, and affordable. It wasn’t flashy, and it’s just 12 minutes from where I live.

July 13, 2016

By AB183818

I visited this facility

Silvergate had really good pricing, but they were definitely the oldest facility I've seen. Unfortunately for me, the location did not feel very secure in that area. It looked like an apartment complex. The rooms were on the small size. Their shower was basically an old plastic tub, but they cut down the side so you could step in. It was like four or five inches off the ground, which my mother-in-law could not step up onto at all.

June 28, 2016

By Susan216431

I visited this facility

Silvergate Retirement is just not as nice as others. They had several dining areas that were just OK. There's nothing wrong with them, but they're just not as nice.

May 24, 2016

By Tracy362535

I visited this facility

Silvergate had wide, open spaces for people to wander, especially in memory care. The assisted living is separate from memory care, and that’s great. Everything was great. Their rooms were great and spacious. The memory care rooms were shared rooms, which is fine, with a divider at the middle that makes a huge difference. The head nurse of the caregivers really tried to partner up the roommates with someone on the same level of memory care needs. The assisted living facility has small kitchenettes so to speak, and balconies. They had a big laundry room and the services that you wanted.

May 10, 2016

By BridgetteJXCAN

I visited this facility

I have been to Silvergate and liked everything about it except the location. I thought the rooms were very nice, not as modern as some of the others, but very adequate. They didn't have a view. They just looked out on another building and that was disturbing to me. I don't want to live like that. There were very little grounds. There's an extremely small center courtyard, but you just come out the door and you're on the road. Beyond the building, it was just parking lots and other buildings. I liked everything else about it. The people working there seemed to be very caring and gave a really good impression.

Provider Response

Hi Bridgette – thank you for visiting our community here in San Marcos. Yes we might not have the best views – the building is where it is. Yet inside it has been completely remodeled and is very quaint and cozy – our residents love it. We hope you find a community with fantastic view for you!

May 10, 2016

By DebbieUJIDK

I visited this facility

We looked at Silvergate San Marcos. I’m looking for a smaller place for my mother, and Silvergate was perfect. We had a room and everything, so I brought her down, but she said, “That’s nice but I’m not moving.“ The staff was very nice. I think the marketing manager showed us around; it was very nice. The rooms are very nice. The living room area has a shower and a toilet, and a bedroom has a shower and a toilet. We like the one that has a little patio and my mom likes that because she wants to sit outside. It was very nice, and it was what we were looking for. They have bridge, they have discussion groups, and they are doing exercise with a group. I like the community because it is small, it is very clean, and everybody knows each other.

October 27, 2015

By James114395550

I visited this facility

Silvergate San Marcos was out toward the desert -- not all that far out but far enough. I have to give a low score for location. The rooms were adequate. The staff was very helpful, and the dining area was neat.

May 08, 2015

By Darcy2

I visited this facility

We visited Silvergate, and it looked fine. The rooms were fine, but it's a little older facility.

Provider Response

Thanks for touring with us. We recognize the age of our quaint community but are always investing back into the building. Be sure to ask about recent renovations and capital improvements!

March 27, 2015

By Caring67831750

I visited this facility

Silvergate Retirement Residence seems fine. They were certainly very easy to work with. I like the layout that they have which is kind of individual. It makes it smaller and makes it quieter. I didn't choose them because I just didn't get a good feel for the care workers. They seemed nice, and I liked the cost. I think the cost is really nice. I can't tell why; there is just something about the staff that I didn't get a good enough feeling about. They are pretty good. They are just not quite right for me.

Provider Response

Our layout is very unique in this industry. It's unfortunate this reviewer did not get a good feel about our care workers. We have a very low turn over rate here at Silvergate due to the local ownership that holds on to great employees. It's all about the right fit and we hope this reviewer found what they were looking for.

September 26, 2013

By Dorothy25

I visited this facility

I like Silvergate San Marcos very much. I have been going over there for quite a while with several people from my village. It is a very clean and very friendly community. Everybody there is very friendly. They make you feel welcome. They have all kinds of activities and we were even invited to attend some of them. Just recently, we went to their luau party and I had fun there. We were also invited to some of their trips. I've also tried eating there and food is good.

July 24, 2012

By Whitzee7

I visited this facility

My family toured Silvergate as part of the process of seeking an assisted living facility for my grandmother. I had called in advance to make an appointment for a tour, and was told to come in anytime. When I arrived, there was no one at the front desk. I waited for ten minutes, and then followed some people to a recreation room, where some residents and staff were apparently throwing a birthday party for one of the residents. The staff member asked if I could wait for another five minutes. I agreed, because I thought it was nice that they were celebrating a resident's birthday. While I was waiting, a very elderly man came to the office looking for assistance; he didn't seem to understand that the staff were in the next room. He returned to his room. I informed the staff member that this happened, but she did not seem very concerned. When we toured the facility, it seemed okay, but not excellent. The rooms and apartments were nice, although very small. My grandmother was very concerned about space. The staff member discussed their Alzheimer's program at length, which was impressive. The dining facilities were average. Overall, I felt that Silvergate had an excellent Alzheimer's program, but was less focused on non-dementia patients. In the end, we chose a different facility.

March 01, 2012

By daughtermom

I visited this facility

The administrative staff is cold, and does not take accountability for their mistakes. I have also found the administrator to be condescending. She needs to do her homework before if she feels she needs to tell a pharmaceutical executive what ADLs stand for! The people working with the residents all seem very nice, but that does not make up for the lack of compassion in the administration office....

Provider Response

Thank you for the feedback – this is in regards to one employee that is no longer with us. We apologize for this and we feel we have struck gold with our newest Executive Director – we think you will agree!

See all Assisted Living reviews (23)

Independent Living Reviews for Silvergate San Marcos

March 27, 2020

By Norm.

I am a friend or relative of a current/past resident

I have a very good lady friend staying in Silvergate. During this Pandemic time, it is the safest place she can be. I'm so glad she is there. Her rooms and living quarters are lovely and a good fit for her. She has had to ask for half portions since the meals are so good she started to gain weight. A nice problem, eh? The team is doing its best to keep the folks happy and entertained during this awful time in our history. To sum it up, this is the very best place my lady friend can be!

Provider Response

Thank you Norm and we are so thankful for you and your support during this time. We are keeping all our residents and staff safe and healthy during this challenging time!

February 07, 2020

By MT3N

I am a friend or relative of a current/past resident

I cannot say enough about how wonderful I think Silvergate is. I was power of attorney for long-time family friend who spent the last three and a half years of her life there, (including celebrating reaching triple digits) and am power of attorney for her son with mild cognitive impairment, who has lived independently since he was in his early 20s, but is now benefiting from (thriving in) the family atmosphere there. Staff is caring and compassionate, facilities sparkling clean and pleasant, activities well-planned and plentiful. Silvergate is large enough to allow for many and new friendships, but small enough to have an intimate feeling. Communication has been excellent. Honestly, I couldn't ask for a better setting for either of my friends, each of whom with very different needs. Management goes above and beyond to make the Silvergate life a superb one, including welcoming those of us who live elsewhere as extended family.

Provider Response

Great review - we really appreciate the recognition of our family atmosphere and also the work of our dedicated management team - most of whom have worked her for many, many years!

June 18, 2019

By Gary

I visited this facility

We chose Silvergate San Marcos for my mom and myself because several other people where we presently live have gone there and they said they like it a lot. The fellow who represented Silvergate, David Nelson, was very personable. He was the major contributing factor in our decision. The staff was very friendly and personable, so we had a positive experience. The food is very good. The rooms are basically studios that can be adjusted to fit our needs, so we have two studios that are connected by a door in the middle. It would be nice though to have a little more space.

August 07, 2018

By Bill

I visited this facility

Silvergate San Marcos has really wonderful staff, and my visit was great. I like that the place is a little smaller and not too big. It's well-maintained and everyone was super friendly. The 1-bedroom that we were interested in was really great, and it was the biggest one we saw, which is wonderful. The person who showed us around was amazing. It was the best tour we've had. They have the standard activities, someone would come in to exercise, watch movies, there are beauty salon appointments, and they take the residents out shopping and so on. They provide three meals a day, and they have an anytime dining type of thing. So if you want to go with a traditional lunch or dinner they have a menu that you can order off any time of the day.

March 25, 2018

By MD

I am a friend or relative of a current/past resident

We just moved mom into Silvergate San Marcos. It's a good place. It's small with 92 people instead of over 100, so that's nice. It's in a really nice location compared to some of the others. The other Silvergate was remote and far away from a lot of the activities, doctors' offices, and shopping. This place is smaller and it just seemed closer to what she was looking for. It's very family oriented, which means the people there kind of adopt each other. They take care of each other, they watch out for each other, and they play with each other. It's just a real close community. She is upstairs in a unit that is far from the elevator and there's only one elevator. She has to walk a long way to get to the elevator and at 92 that's a little tough, but she's doing it. She's on a list to move into a unit downstairs that's closer to everything. The staff is wonderful. The food is absolutely delicious, and even though it's plenty of food, there are only two choices. There's something going on all day every day. It's just a little expensive.

November 20, 2017

By Marvin

I visited this facility

Silvergate San Marcos was OK, but we weren't that impressed with it. It was definitely not on the top of our list. It seemed like an older facility. They didn't really have the amenities that some of the others have and the location wasn't terrific. It didn't appeal to us.

Provider Response

We are an older facility but you have to come and see the newly remodeled lobby, courtyard, movie theatre just to name a few things. Sorry we weren't the best location for them. Others love just how close we are to local shopping - right across the street!

August 21, 2017

By Catherine P

I visited this facility

Silvergate San Marcos was very nice and the staff was also nice. They had activities like parties. They had a theater, a library, a dining room, a laundry room, and an outdoor patio.

September 01, 2016

By no hospice for me

I am a friend or relative of a resident

We found Silvergate in San Marcos. I like the way it is run and I like the fact that it is not like a national organization. There are only two or three facilities and the owner is hands-on. They have activities my mom wanted. It is better for independent living than some of the others even though it has the option where you do need more care. It is really good for my mom. As per my mom’s conversation, she said the food is not as good as her old place, but it is getting better. She thinks the people at Silvergate are much friendlier, too.

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Memory Care Reviews for Silvergate San Marcos

August 01, 2020

By Elder Witness

I am a friend or relative of a current/past resident

Silvergate Memory Care has provided an extremely caring environment for my aged mother who lives there with Advanced Dementia. Staff have closely monitored my mother's physical health and quickly notify me as they see changes or new services required for her health and comfort. We viewed seven other memory care facilities before choosing Silvergate as it best suited our family's need to see our loved one in an environment where she would be comfortable. Recently, she told visitors that she was happy that she "never had to go into a nursing home" so we know we made the right decision.

Provider Response

We too are glad that Mom will never have to go into a nursing home. We can provide all the care that a loved will ever need here at Silvergate!

July 30, 2020

By Swanger family

I am a friend or relative of a current/past resident

Facilty is very clean.. always attentive to seniors living there. We worried about my mom moving into a facility but Silvergate is more like a home not a memory care facility..

Provider Response

We do feel like our community is like a home and definitely has a cozy feel!

July 30, 2020

By willieg

I am a friend or relative of a current/past resident

I like the layout of the rooms around a central living area. it makes it easy to check on residents.

Provider Response

Great understanding of our original and award winning lay out - thanks for the feedback!

February 06, 2020

By Janet Hershey

I am a friend or relative of a current/past resident

My Dad is a current resident at Silvergate. The staff is very kind, knowledgeable, respectful and caring. They know the names of all the residents and greet them by name. The activities are wonderful as well. Lots of music, dancing, popcorn parties and crafts. There is an outdoor walking path that my Dad and i walk on with well manicured plants and a large gazebo that he likes to sit under. The food there is quite delicious as my dad loves food!! It truly is the best place around!

Provider Response

It's nice not being a huge community - we are small enough to know all our residents and their families well. And she is right - the food is great!

February 05, 2020

By ecnavmightymouse

I am a friend or relative of a current/past resident

This is the home that allows you to sleep at night and continue with your normal life feeling at ease and relaxed that your parent are happy and being well cared for. My parents were in assisted and memory care. Finding Silvergate was as exciting as a parent feels when they have found the right school or program for their precious kids. I was now the parent and Silvergate makes me smile and proud to this day to say my parents enjoyed everyday till their last day with me. Because of the actitives and care, I was able to enjoy my time with my parents and Silvergate did the work to care for us with the excellent staff. Before choosing Silvergate I had visited over 20 facilities and Silvergate was #1

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Questions about Silvergate San Marcos

Describe the overall population of assisted living residents at Silvergate San Marcos. What is their average age? What are their favorite things to do?

We have roughly 75 resident's, some of which are receiving help in the assisted living. Average age is early 80's. We remain a smaller boutique like alternative to all the other larger, corporate run communities with hundreds of residents in their buildings.

What programs or activities does Silvergate San Marcos offer to enrich residents' well-being?

We offer a large range of activities and programs including exercise classes, balance boosters, arm-chair astronomy classes, art classes, cocktail hours, bingo, bridge, poker, book clubs, etc...

What places are near Silvergate San Marcos or within walking distance for assisted living residents to enjoy?

We are located right behind a Vons shopping center that our residents walk right to through a breeze way. Our residents also go to the banking and other small shops right there. We are not isolated away from this convenience like other retirement communities.

What transportation services does Silvergate San Marcos offer to assisted living residents?

Local Doctor appointments and local banking and shopping is typically included.

What makes the chef or dining program at Silvergate San Marcos exceptional? What kind of menu can assisted living residents expect?

Less residents equals higher quality of food. We offer all day dining with daily specials to chose from.

Describe the neighborhood around Silvergate San Marcos. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Combination of residential and business.

Is Silvergate San Marcos affiliated with a hospital if more care is needed?

Our residents when needed visit either Palomar Hospital, Scripps Green in Encinitas, or Tri City.

Costs for Silvergate San Marcos

Cost of Assisted Living

Starting Price

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Services and Amenities of Silvergate San Marcos

Costs

All Inclusive Rent
Rent Plus Care Fees
Entry Fee
Fee Structure Extra: We Offer A Month To Month Rental
Assisted Living Starting At: $3300/month
Independent Living Starting At: $3300/month
Memory Care Starting At: $5900/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: No
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Party Space
Tv Room
Garden And Patio
Resident Parking
Security Gate
Features Extra: Library, Fitness Room/Gym

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Hospice Care
Medication Management
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Tai Chi
Fitness Room
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Financial guidance

Va Benefits Consultation

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

General

Resident Capacity: 160
Staff Patient Ratio: 5:1
Minimum Age: 65
Pets: Small Pets Allowed

Licenses

Licenses: #374600026
State Licenses: 374600026

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About Silvergate San Marcos

For more than 20 years, Silvergate Retirement Residence has been providing premier independent, assisted living, and memory care to the North San Diego County. Located near the beautiful Lake San Marcos, our community is conveniently near popular restaurants, shopping centers, and theaters. Silvergate is locally owned and operated by AmeriCare Health & Retirement, Inc. and has been recognized as one of San Diego's BEST Retirement Communities by The Union Tribune's annual Readers Poll.

With one inclusive monthly rate, residents receive three daily meals, weekly housekeeping & flat linen service, utilities (excluding cable and phone), scheduled transportation, 24-hour reception and security on-site, 24-hour emergency response system, apartment maintenance and repair, reserved parking, and a full calendar of exciting activities, programs and scheduled outings.

Silvergate also offers various customized assisted living services at an additional cost. Our Director of Resident Care, along with our licensed nurses and 24-hour caregivers, ensure residents are provided with the assistance needed, at the moment it's needed. Some of the care services available include: medication management, assistance with activities of daily living (such as bathing, dressing and grooming), escort assistance, weight and blood pressure monitoring, continence assistance, and diabetes care management.

For residents living with Alzheimer's or related dementia, Silvergate's Memory Care Suites are designed to feel like home, but offer the safety of a secured perimeter, high-level supervision, and around-the-clock security. The monthly rate includes: private or semi-private accommodations, licensed nursed available daily, daily meals and snacks, staff trained in memory impairment, 24-hour monitoring and supervision, regular reminders and redirection, specialized programs and activities, daily housekeeping services, and secure outside grounds.

To learn more about our quality amenities and full range of services, schedule your complimentary lunch and tour today!

What Makes Us Special

Silvergate is locally owned and operated by AmeriCare Health & Retirement, Inc. and has been recognized as one of San Diego's BEST Retirement Communities by The Union Tribune's annual Readers Poll.

Silvergate San Marcos

Reviews of Silvergate San Marcos

Assisted Living Reviews for Silvergate San Marcos

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Independent Living Reviews for Silvergate San Marcos

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Memory Care Reviews for Silvergate San Marcos

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Services and Amenities of Silvergate San Marcos

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Technology and entertainment

Health services

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General

Licenses

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