Pacific Pointe Retirement

Mary9

Pacific Pointe Retirement was very nice. The lady that helped us was very, very informative. A lot of the residents there seemed very friendly. It's also right next to a bus stop even though I have my own car. But I wouldn't mind taking the bus down the hill to the grocery store and then come back up. It's in the heart of Chula Vista, and that's what I liked about it. The room was very, very nice. I was looking for more of a larger studio or a one-bedroom. The staff showed me the dining room and the elevator, but they didn't have a one-bedroom that I was interested in available at that time. They had a very small refrigerator in the room, but they didn't have a sink except for the one in the bathroom, and that was it. I was looking for more like a little kitchenette or at least counter space, but no, they didn't have that. The staff said they provide meals in the dining room. But it was a wonderful place. I like it. The staff who gave the tour was the receptionist. She stepped up and she showed me and my cousin around. She was very, very good. She's Hispanic and very, very nice.

Elaine

I will be an official resident of Pacific Pointe Retirement. They accepted my cats. The rent is reasonable. The services are nice. They provide the meals for you. All things are contained. They don't nickel and dime you a little for this and a little for that. It's all a nice efficient rate, so I know what I'm paying.

Jim

My friend has moved into Pacific Pointe Retirement. It's pretty nice. It's just as good as all the other places. I think it's got a four-star rating like all the other places I looked up. His room is smaller than I thought it would be. It has a small closet, a bathroom, extra sink bar place, and it has a space underneath where you can put a mini-refrigerator. The manager seems to be like a nice guy, but he's not available all the time. They offer three meals a day. They got a restaurant-like setting for the dining area and they've got a menu. Unfortunately, my friend can't eat normal food. He has to eat very soft food or liquids because his throat has shrunk, and they're trying to accommodate him. This place has a lot of facilities and activities. They include everything except TV. They have cable in the room available, but each person has to pay for their own. They have a library, an activity room, and the pool table. It looks like there's plenty of stuff to do there. They're supposed to provide transportation for appointments and stuff, but so far we haven't trusted them. I've been taking him to all his appointments because I know exactly where he has to go. It's an older place, but they keep it pretty clean and everything. It's a pretty low price. It was the lowest-priced place.

Emma

My mother has moved into Pacific Pointe Senior Living. When she first moved in, they were switching management companies, but since then, they have had well-balanced nutritional meals three times a day. They even seem to go a little bit above and beyond just independent living. The staff is very caring. If there's a personal issue, they've checked in with me several times to see if everything's OK, like if you need any help. They've offered to help with services, like getting help with her rental and helping us get her on disability. They have that knowledge and they extend it. You don't have to ask. They're really good. When I first started taking care of my mom, I knew nothing about any of this. I didn't know anything about SSI or Social Security Disability. I didn't know that she could qualify for a caregiver if I'm out of town because I live in Orange County. They've helped me find all that information. The people here are very nice. It's great. Even the kitchen staff is great. I love it. They just hired a new activity director, and he's doing well. They have two little exercise classes every day of the week, one in the morning, and one in the afternoon. For Easter, they had church service. A band comes in every once in a while and plays music and they dance. They celebrate birthdays every month. There are movies every day and trivia games. The new gentleman they hired had lots of experience with memory care, so he's instilling all the stuff that he knows into their activities. There are painting classes, they even have a computer class and a phone tablet class for beginners. The older generation gets kind of stuck on their technology, so there's always somebody that can help. When I come to visit my mom since I've gotten to know them, I get to stay as long as I want, and their food is really good. It's getting better and better as it goes along. It's an older building, and it's got its quirks, but they're good at trying to get it fixed. They're having a little problem with the washing machines right now. They supply washing machines and dryers for the residents and some of them have gone out, so they're working on getting those done, but I think that was awesome. The residents can do all their own laundry without having to pay because the housekeeping does their linens and their towels for them, but the residents can do their own laundry and they don't have to worry about having quarters or anything like that. They're getting that fixed up. My mom's sister lives literally within walking distance from here. That was a big selling point, too. It worked out well.

Sylvia

I looked at Pacific Pointe. They're just very, very nice and it was clean, very clean, but for me, it's too far. I want to be close to my grandchildren and the other place is a block from them. One of the things I liked about it, it's small. It's very comfortable. It's a residential area and it's close to many things. What made it look comfortable from the beginning when we made the tour was when you went through the front door it had a nice patio. It's a three-story building, and each story has a nice outside patio. The lady that showed us around was off duty, they told us we didn't need an appointment, we could just come by any time. And she was there, they were having a problem with the elevator. She lives onsite, she went out of the way to show us, and she was just great.

Gerencher44

They were upfront and helpful with everything I needed to know