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Pacifica Senior Living Burlingame

250 Myrtle Road, Burlingame, CA 94010

(800) 558-0653

Verified Partner

4.5

(12 reviews)

Offers Assisted Living and Memory Care

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Reviews of Pacifica Senior Living Burlingame in Burlingame, California

4.5

(12 reviews)

  • Facility

    4.1

  • Staff

    4.4

  • Food

    5.0

  • Activities

    4.0

  • Value

    5.0

Reviewer#LD010824A

5

January 9, 2024

I am a friend or relative of a current/past resident

Pacifica Senior Living Burlingame is a great place and my mom likes it a lot. She has a large 2-room apartment. She has 3 meals a day. There's a courtyard in the front, which is a very nice sunny patio area with nice chairs that overlooks the park. The staff is very friendly and helpful. I've eaten there and it's good. My mom likes it. Every day, there are activities all day. So, my mom has her breakfast. She then goes to exercise class. After exercise, there might be a game, then she'll have lunch. Then there might be another game. And then, there's a movie in the afternoon. The best thing about it is that it's the most affordable one that I've seen. I was expecting it to be a lot lower quality because of the price, but I was surprised at how nice it is for what you pay. They clean her apartment once a week, and they change her linens. It is also located in a very nice area, right near the nice downtown.

Provider Response

Hi Reviewer#LD010824A, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Burlingame. Thank you again, we hope that you have a great day!

Michelle

5

March 29, 2023

I visited this facility

Pacifica Senior Living Burlingame is a multistory building. They had a lovely dining room. The rooms I saw were beautiful. I saw places where people could socialize. I liked the location. It's across from the Burlingame Community Center. The staff during the tour was wonderful, really informative, very knowledgeable, trying to find out what our needs were, and very transparent. I was impressed with the place. They have a gym. It was near a hospital and it had access to downtown. It's very clean.

Kathy

4

February 15, 2023

I visited this facility

The tour I had at Pacifica Senior Living Burlingame went well. We went to the memory care and they were very caring and made us feel comfortable the minute we walked in. The room was extremely clean and nice. The big point was that you can have a small refrigerator and that's what sold me. It's a big room. There's a window in it. It's just really a very warm feeling I got.

Mikaela

5

January 13, 2023

I visited this facility

We like Pacifica Senior Living Burlingame for my aunt. I like the structured activities. They offer things and encourage the seniors to do them. They come out of their room every day. She enjoyed the variety and food choices. The staff members we met with were great. They sat down, answered all our questions, went through the handbook, and explained everything that we would need. I feel like it was not quite the best fit for my aunt, but it was a great facility. The people were nice, and the staff was very supportive and attentive. They do a lot of checks on the clients, but also let them have independence as best as possible. They would help with housekeeping. Overall, it's a great place. They allowed us to come and have a meal complimentary. We sat in the eating area, and we got to experience ordering your food from the menu and having it brought to you. It's meant to be more bland and a little healthier. For an elderly care home, I think it's perfect. They have a salon, a courtyard, a library, and a dining area. They have coffee and tea available most of the day.

Provider Response

Mikaela - Thank you so much for taking the time to leave this positive, detailed review! We are pleased to hear that you enjoyed your time at Pacifica Burlingame and our incredible team will be thrilled to read your positive feedback. Thank you again!

Jane

5

October 24, 2022

I visited this facility

I liked Pacifica Senior Living Burlingame. I liked the building and the rooms that I saw. It's still under renovation and redecoration. They offered me a good rent, but I need to pin that down and get it in writing before I do anything. Everything I saw was very nice, new, and clean, and the people I met were very nice. The studio I saw was also ideal. It would be a great size and place for my husband, so I liked it. The staff who accommodated me was the sales director, and she was a very pleasant lady. It seemed like she was willing to work with me on the rent and care. There was a communal room with a piano where they had concerts. They have movies and a big television. They have social events, maybe like wine tasting or ice cream sundaes or something like that. The place is very nice indeed. It looks new.

Provider Response

Hi Jane, thank you for sharing your experience with us. At Pacifica Senior Living Burlingame, we don’t just provide care, we help create rich and fulfilling lifestyles. We are committed to delivering person-first care with the utmost respect and professionalism. Dignity and a sense of well-being are our top priorities, which is why we are here 24/7 to offer assistance and encouragement anytime it’s needed. With personalized care plans and life-enhancing amenities, we help residents live life their way. Residents are welcome to explore our community at their leisure, enjoying amenities like our library and our courtyard. We welcome you back at any time and please feel free to reach out with any questions you may have.

ReviewerRD#0922x

1

October 6, 2022

I visited this facility

I looked at Pacifica Senior Living Burlingame. There's nothing I like about it. It was a rundown facility. They were very disorganized. It was bleak. There was nothing about it that was good. The staff was not good. The room was small and dirty, too.

Provider Response

We thank you for your honest opinion of our Community. Unfortunately you visited our Community prior to our complete refresh. Pacifica Senior Living has a standard for our Communities and your visit was prior to that refresh that took place after our transition from being an Atria community. We invite you to tour our Community again and see the new changes and join us for lunch. Please let us know when you would like to come and visit.

Reviewer#RD042522a

5

May 1, 2022

I visited this facility

We looked at the assisted living of Pacifica Senior Living Burlingame. It's fine. It looks clean. The staff showed us a few rooms that are currently available. It's a smaller place than the other facility. She showed us around. The lighting in the dining area is good. It is a big room with tables where people eat. We saw a menu for that day. We went at the end of the day, and it was actually past the director's work time because that's the only time we can go in. It was like 5:30 when we went to visit, so I'm sure she probably wants to go home, but she was willing to accommodate us to come in and look. We also met some staff, and they were very friendly. They don't have the medical part like the other facility has, and that was so important for us. If an emergency arises, we will have to go there immediately, or they call 911 or call the ambulance. The medical part was this thing we wanted. They have similar amenities as the other facility like food and housekeeping. All that kind of stuff, they are all included, it's just not the medical part. They don't have a chapel like the other facility has. They will hold church services in a common room. I looked at the activities calendar and it seems like they have Sunday mass. We saw a few common areas as well. They don't seem well defined, meaning like this room is specifically the library room or this room is specifically the computer room. It's not compartmentalized. It's like in a common space and there will be shelves with books, that kind of stuff.

Provider Response

Thank you for leaving this detailed review about your experience with our community! If you have any further questions or need anything at all, please give us a call. We're always happy to help!

John

5

August 29, 2021

I visited this facility

I went here and the lady that gave us the tour was very pleasant. She showed us everything we needed to see. It was quick and efficient. It was fine. The community was really nice. It was clean, and everybody around there seemed to be happy. Our host seemed to know everybody that they passed by and everything was pleasant. I looked at the living quarters, the activities, and the food that they have, and I was happy with what they showed us. It was everything I was hoping for. The staff member didn't even know we were coming, even though I had an appointment, but she was very pleasant right away. I was really happy about it. She was fine. She said that they have a good restaurant and good food there. They serve food to the people that live there. Upkeep looked fine to me. Everything looked clean. It felt homey.

Provider Response

Hi John, thank you for taking the time to leave a review for us at Pacifica Senior Living Burlingame. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

Denise

4

August 23, 2021

I visited this facility

We toured and it has great room sizes and nice decks off of each room. It had a gorgeous dining room. The staff was very friendly. The food looks scrumptious. They offered us food, but we just ate lunch. The food looks scrumptious and plentiful. They were having a party. They just weren't right for us. There was an individual who comes and checks on them, and I think someone helped them with bathing, but my mother's needs went beyond what they can do.

Provider Response

Denise, thank you for leaving this detailed review about your experience with our community at Pacifica Senior Living Burlingame! Take care.

Scott621234

5

February 1, 2017

I visited this facility

The rooms were fairly spacious and had nice balconies that were communal areas. There were nice areas to sit and read, plus a computer station. They had couple of activities. The people were very helpful and caring.

Provider Response

Thank you for your review!

Robert122580950

5

March 31, 2016

I visited this facility

We have narrowed our search to here the assisted living and memory care. I’m impressed with the location, the secure parking, and, in general, the people and everything else. The rooms were very nice. The food was outstanding, and the staff was very competent.

Provider Response

Thank you for your review!

caring84268050

5

May 28, 2014

I visited this facility

It was very nice, and we enjoyed meeting with them. What we liked about it was that it was in front of a park, and that park also had yoga classes. The staff was very helpful, they were very informed, and they followed up with us a lot to make sure that all our questions were answered. They invited us to St. Patrick’s Day. There is a variety of food and it changes all the time. They had a nice meal program.

Provider Response

Thank you for your review!

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Costs for Pacifica Senior Living Burlingame in Burlingame, California

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,095

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,195

Starting Price

Services and Amenities of Pacifica Senior Living Burlingame in Burlingame, California

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do not offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

About Pacifica Senior Living Burlingame in Burlingame, California

Burlingame is an assisted living facility offering studio and one-bedroom apartments to seniors 55 and older and their small pets in Burlingame, California. Family members have said they're pleased with the number of activities offered to residents, such as walking sessions, bingo nights, card games, guest speakers and buses for excursions to musicals, shopping and scenic drives. Residents enjoy the ability to be social in common areas such as the hair salon, library, TV room and outdoor patio. The facility's restaurant-style dining, which features chef-prepared meals, table-side waiters and a salad bar, is also highly praised.

Map of Pacifica Senior Living Burlingame

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