Rock Creek Care Center

Michelle

My father is at Rock Creek Care Center nursing home. What I like the most is the staff. They are caring and helpful, and they all share the responsibility. They are always responsive and never frustrated by my requests. They're friendly to me and my dad. For instance, I came in the morning to take him out of the facility for a few hours, and they got the medicine he needed while he was away, to give to me. They also helped me get him in the car. The mood of the staff is always positive. I have been there while my dad is eating the meals, and I would say that the majority of the time, I would eat the food. It looked and smelled good. They have lots of activities. They have good musicians come and play, and they do Bingo and Hangman. The musicians come in weekly, sometimes more than once a week, with live music. They even do a church service, which I think is upon request. That's not live, though. They just watch a video and have music they can sing along to. They also plant flowers and have flower boxes in the facility. The building is older, and every room is small, given the number of patients. When you first walk in, the atmosphere is positive because there's lots of sunlight. You will also see one of the outdoor patios. The skilled nursing side is newer, so the atmosphere is better. It also has newer flooring in the bedrooms. Overall, though, I would say the inside space is rather dismal. We ultimately chose this place because of its proximity to home and because it was Medicare and Medi-Cal approved. For us, the space just happened to open up as we needed it.

Beemerbud1

Food is atrocious Staff few nice ones the rest act like they don’t care I wouldn’t send my enemy to this place

Sam Ballard

After been discharged from Sutter Sacramento and transported to Rock Creek Care Center by ambulance after have a cervical surgery I was subjected to a door to my room that opens to the elements been left open all night. Staff claimed they provided me with pain meds which they did not. Unacceptably cruel worthy of an omnibus man and patient advocate complaint. Disgusted! N

CaliJ

There are no great SNFs, but this one is very good. The staff is attentive and caring, the office does a better than average job of keeping you informed. The menus are good and they have an alternative menu for the patients to choose an entree if they don't care for the offering on the regular menu. My step dad has been in 3 different facilities owned by Plum Health and this is definitely the best. If he needs needs future care it will also be the first choice, if they have room.

strokesurvivorswife

MY husband was resident here for three months post stroke. The entire staff is pleasant and kept me informed. His room was very clean with all the ammenities to fill at home including good food.They were proactive on meeting his medical needs suchbas appointment s and physical therapy. The therapist took the time to train me on his care. So we were able to gradually bring him home. We even had our daughter's birthday party there. They made this life transition a lot easier.

Caring87041750

My father-in-law is at Rock Creek Care Center. The staff seemed to be very helpful and polite. I think they are taking good care of him and for that type of facility I think they are doing a great job. They are also doing physical therapy with him.