The Best Nursing Home Communities in Butte County, CA

"My mom has been a resident at Windsor Chico care center for a number of years. The facility is smaller, which works well for my mom. The facility is clean and does not have the urine smell that can be common in other places. The staff is helpful, kind and caring. My mom feels loved and cared about! I am so thankful that my mom has such a safe and caring place to reside in. I truly believe my mom's life has been extended due to the wonderful care she receives!! I am so very thankful and appreciative of all the great staff at Windsor Chico Care Center!!"

"The care at Olive Ridge is very good. The staff was excellent. They worked with us very well. It's an older facility, but it's clean. It didn't have that typical smell you'll sometimes find in a facility like that. The cleaning staff was always busy. The medical staff was excellent, and took time to sit down and chat with my in-laws. Some of the activities they had for them weren't as involved as would have been nice. Overall, I'm very pleased. "

"We were promised high functioning residents that would be available for our mother. They lied. All seemed more like walking zombies. We took my mother out after 2 weeks. Was stuck paying $6,000 fees and no exceptions. Total rip off and no return calls. Don’t trust them. It’s corporate run regardless how nice the staff is. All about the money. "

"My friend is a resident at River Valley Care Center. I was there for 2 months when I broke my hip. It was very good, the only thing that I really miss is with having a comfortable recliner chair. You either have to sit in your wheel chair, or you're in your bed. And I was hoping to get her a home type atmosphere, where she could have a soft chair to sit in. And me too, when I got home, I sat in my chair, and I thought, oh this is what I miss the most, a comfortable chair that I could put my feet up. I was there for 2 months, and went to the physical therapy program until I could walk and take care of myself, and then I came home. The staff is excellent, they work hard. I'd say that they were probably understaffed, because when you ring for the nurse, sometimes it would take too long for them to get there. The food was moderate, sometimes it was just a sandwich. And I insisted that if they will give me a sandwich, it was always be toasted because I can't chew white bread it's just gummy. It was wheatbread but I like it toasted. It wasn't excellent but it was moderate in food quality. With the Covid19, we couldn't use the dining room, and we did miss that. My room could have been a little bit bigger, because my roommate and I both have wheelchairs and walkers. So, it was a little crowded, but it was very clean, and it was ample. And we shared a bathroom, 4 women had to share a bathroom, but that worked out."

"My mother was in Willows a couple of times before she was moved to a facility in Chico where passed. They were good at Willows. They were definitely overworked than as everybody is. I’ve noticed that they’re just understaffed; there were too many patients to one person and they do what they can. The last facility she was at in Chico, she had a big comfortable private room so it was more of a room than a hospital bed; while the one in Willows it was more of like a hospital room with two patients and a curtain. The accommodation though at that time they were full, and both times that she was there she had to be moved. They had a long term patient there that was very demanding on her and dominated the room. Then they moved her in with a young gal who made a lot of noise which kept my mother from being comfortable. She really wanted to go home and be in her own bed. She checked herself out since I left and went home to Louisiana, and she ended up falling so we moved her to Chico where she passed. They were definitely overcrowded over there at that time -- there’s not enough accommodation -- but overall I thought they did a good job. I think overall the rooms were acceptable. They do a really good job in upkeep; cleanliness is excellent. You didn’t have that urine smell as you walk down the hallway -- like I noticed in Louisiana they’re really bad. In Willows the staff was very uplifted for being so overworked. It’s a small nursing home. There’s a little spot outside I guess it’s a smoking section and theres a non-smoking courtyard. Those little areas are not really enough to move a wheelchair around; just one chair at a time. Theres a staff member there that needs high recognition, her name is Lavina. She went out of her way, and I got to talk to her a little bit. She’s a nurse and she's a people person. She always had a smile on her face. She’s just outstanding because she goes beyond as far as morale and compassion. She puts her patients first. I wish they all could be like that. "