Brookdale Auburn

Offers Assisted Living and Memory Care

20 Reviews
11550 Education Street, Auburn, CA 95602
Call (800) 385-2527
Brookdale Auburn (800) 385-2527

Reviews of Brookdale Auburn

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Assisted Living Reviews for Brookdale Auburn

September 12, 2015

By Caring112880050

I visited this facility

The visit was great at Brookdale Auburn. It was something that I was looking at. The rooms were fantastic, the staff was great and courteous, and there were no issues with them, but we can’t afford it.

July 20, 2015

By Melody7

I visited this facility

Brookdale Auburn (Emeritus at Emerald Hills) was originally where we tried to get my mother-in-law and where we put a deposit down. It was one we did like, and it was close to home. We can’t afford it, but it’s a very nice facility. They said the studio that was available was $2500, and because she was a level 3, it was going to be $4000 for her care. It doesn’t include toilet paper or any of her needs other than the room and food. I’ve only been to the outside of it. The facility on the outside was really pretty, and it was very nice and clean; my husband loved it.

January 17, 2015

By Mary104563850

I am a friend or relative of a resident

My mom is in Emeritus. The staff was able to address my concerns during my visit. The rooms were very nice. They have all kinds of activities there. I tried the food, and it was good. The dining area is very nice and lovely.

December 23, 2014

By Caring98921050

I am a friend or relative of a resident

Emeritus have been wonderful, and it was not an easy move as my mother was not in favor of moving. She is 93, but they have been wonderful, they support us as a family, and they actually gave the move. The staff really helps; they talk with her. Since she has been there, she is getting used to it and the transition is hard, but we feel so much better because she is in such a great environment. They have activities, she has meals, and she doesn’t have to clean anymore. It made a really difficult thing a lot easier on the family. They had live music down in the lobby, they have some type of music on a regular basis, and I went back to see for their Christmas party. It’s brighter, newer, there’s lot of windows, and it looks cheerful.

December 17, 2014

By Caring97628550

I am a friend or relative of a resident

We actually had placed my mom in at Emeritus, paid everything, and she refused to stay. I don’t think I was told the right thing; there are certain things that they shouldn’t saying like they told us that your mom would be at Veterans and she will get $2500 a month, and then when I checked in, that’s not true as she had gotten $1100 only. There’s nobody there to really help us get her situated. They told me that she would have to go into lockdown, and I wasn’t ready for that. My personal opinion of the whole place was that there were not enough activities, and nobody paid attention to who’s coming in and who’s going out. I didn’t see a whole lot going on the rest of the time, and I’d say where everybody else was, there’s nobody around, and it’s kind of odd for me. It was clean, nice looking place, and pretty good.

Provider Response

We appreciate you sharing your concerns with us. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families and friends. We will share and review your feedback to better serve our residents in the future.

November 17, 2014

By Caring97283050

I visited this facility

I went to check out Emeritus at Emerald Hills, and I love the facility. I would like to put mom in there, but they would not take any insurance. The rooms and their dining area are very nice. Everything looked excellent.

August 28, 2014

By Caring6112

I visited this facility

Emeritus at Emerald Hills was all beautiful and wonderful, but my mom was beyond what they had to offer as far as the assisted living, unless I put her in their memory care. However, I still think it was too big and too busy for her. She is 93 and she is just at the point where she doesn't want all those activities. Besides that, she couldn't afford the memory care. It was so much money. The staff who assisted me was good. She had it all together. She knew exactly what would be helpful and not. In fact, she gave me a really good resource. However, the community wasn't a good match for my mom. She would have been lost even just trying to find her room and the dining room and all that. It was too big. Nevertheless, the rooms and the dining room were beautiful. The dining room was all like a restaurant.

May 29, 2014

By Val7

I am a friend or relative of a resident

I already have my mom in Emeritus. I chose it because it was very warm and friendly and a lot to offer. It was close to town, close to good hospitals and doctors. They have exercise classes, art classes. They have bingo. They take people to different places on the buses. They have cocktail hour. They have special events for all the holidays. They even had an Easter bunny hat the week before Easter. Mom came here for Easter, and we took her out for Mother's Day, but for those who don't have any place to go, they have activities and things going on. They seem to take good care of people who are there. I haven't tasted the food, but Mom said it's delicious. Mom used to do a lot of cooking herself, and she would tell me if it wasn't any good. They're very nice rooms. She's in a studio, and it's got pretty good-sized studios. She has a view out front of a big tree and the grass down below. Either front or back, it still looks very nice. The ground is maintained nicely. I like the friendly staff and that my mom is happy.

November 25, 2013

By Scott9

I am a friend or relative of a resident

We had a place for Mom but she turned for worse and ended up passing away in August. We had the furniture moved in but things turned bad. The people were very professional. The room was roomy and perfect for what we wanted for one person. The place was very clean and they were very quick in responding to our needs and when it all fell apart when my mom passed away, they were very good at giving a rebate.

June 25, 2013

By caring0425113

I am a friend or relative of a resident

I think Emeritus is a good place based on what my sister told me. However at one point, they were giving my mom regular ice cream despite her asking for a sugar-free because she's a diabetic. That was corrected I think. Other than that, everything seems to be fine. Of course a bigger room and a healthier diet would be nice to improve on.

May 29, 2012

By At1986

I visited this facility

This particular facility seemed real clean and nice. It reminded me of a little bed and breakfast. The food service staff were dressed as fine dining waiters which added a nice touch during lunch. The facility did not smell or urine like some of the other facilities I have visited and all of the staff seemed friendly, patient and kind. The walls were brightly colored and cheerful and there was a nice outside area for residents. The administrator had a great attitude and seemed to be a very nice person to be around and especially to run this type of facility.

May 29, 2012

By Courtd

I visited this facility

Upon entering Emeritus at Emerald Hills, I was impressed with ow nice the facility appeared. It was kind of intimadating and seems very grand. However, it would have been nice to have somebody to greet at the door and help direct visitors to where they want to go. While walking through the facility with my friend, I was impressed by the wide array of activities available. It seemed as tough residents there were snappy and well taken care of.i was concerned however, with the stairs and all the furniture creating fall risks. They seemed potentially hazardous to my friend whad dementia and was unsteady on her feet
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Memory Care Reviews for Brookdale Auburn

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Questions about Brookdale Auburn

What ongoing training does the staff receive in dementia care?

We have online training and one on one regional calls

Describe the overall population of assisted living residents at Brookdale Auburn. What is their average age? What are their favorite things to do?

Our residents average age is 85-90, they love to go to happy hour daily, paint, sing in choir and enjoy three delicious meals a day. We have a full calendar of exercises for our bodies and brains.

What programs or activities does Brookdale Auburn offer to enrich residents' well-being?

We offer the following Optimum Life Six Dimensions Purposeful, Emotional, Physical, Social, Spiritual and Intellectual. Today we offer Chair Exercises, Jeopardy, Live music, Happy Hour and Movie Night.

What places are near Brookdale Auburn or within walking distance for assisted living residents to enjoy?

We are close to parks, target, hospital and medical offices.

What transportation services does Brookdale Auburn offer to assisted living residents?

Brookdale Auburn offer 5 days a week transportation

What makes the chef or dining program at Brookdale Auburn exceptional? What kind of menu can assisted living residents expect?

Our menu changes with every meal, we offer two main entrée’s along with always available menu 7:00AM to 7:00 restaurant style dining.

What safety features or security measures does Brookdale Auburn offer to assisted living residents?

Every visitor and resident sign in and out of the community, if a resident is missing from a meal we go to their room and check on them and offer room service, all residents wear pendants.

How does Brookdale Auburn keep residents' families informed about their loved ones?

We e-blast all of our family events, and our calendar is available in all residents apartments and online. We post event pictures on Facebook

What is the care staff-to-resident ratio at Brookdale Auburn during daytime and nighttime hours?

We staff according to the care needs on all three shifts.

If Brookdale Auburn accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have all pets on lease and we have a lovely country setting with lots of trees and grass

What ongoing senior care training does the staff receive?

We receive monthly online training along with monthly one on one meets

How many staffers are on duty in the daytime and overnight?

There is an average of 3 to 4 staff and we currently have 14 residents (11 apartments)

What safety features or security measures does Brookdale Auburn provide to protect residents who wander?

We have wander guards for high risk residents along with a front desk staffing with extended hours, front doors are locked and secured and 7:00 PM all other doors are secure all the time

What programs or activities does Brookdale Auburn offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have daily programs, that include music, art, games and exercise.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

We have two nurse on staff re assessing and annual all residents have new 602’s and medication eval

What techniques does Brookdale Auburn use to support memory care residents during mealtimes?

Staff dines with resident and mirrors eating, offers health snacks and bakes cookies daily

How does Brookdale Auburn keep residents' families informed about their loved ones' health?

Family is accessed via, telephone, email and texting and we catch a lot of folks 7 days a week during their visits.

Describe the neighborhood around Brookdale Auburn. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located on the end of a no busy street, lots of oak trees, flowers, rabbits, turkeys! We share a parking lot with a skilled nursing facility. Convenient for residents to visit and receive therapy.

Is Brookdale Auburn affiliated with a hospital if more care is needed?

We are situated on the same street with the local Sutter Auburn Faith Hospital

Photos of Brookdale Auburn

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Services and Amenities of Brookdale Auburn

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Gardening

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Low Fat
  • Low Salt


  • English


  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Training Areas

  • Memory Care Training


  • Licenses: License # 317005468
  • State Licenses: 317005468
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About Brookdale Auburn

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale Auburn

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