Brookdale Auburn's rooms were average in size, but nice. The food looked nice. The facility was relaxing, nice, open, and clean. The staff members were friendly, seemed competent, and knew what they were doing.
11550 Education Street, Auburn, CA 95602
Call
(844) 325-8230
Reviews of Brookdale Auburn
Assisted Living Reviews for Brookdale Auburn
March 14, 2018
I visited this facility
August 21, 2017
I visited this facility
I liked Brookdale Auburn. It would be very convenient for me, but I did not like the room that they showed me. Someone had moved in and all of the pieces of furniture were just piled up against one side of the room. I did not see a bathroom or anything like that. The person that showed me around talked to the chef and they were discussing just offering sandwiches for lunch. It didn't seem to be that good of a relationship between the chef and the lady who was showing me around. My daughter and I only met the person in the office, and she was not very capable, and not all that enthused about her job. As we came downstairs, I was right in front of the dining area, there was a bench and there was probably eight to ten people sitting there. I suppose they were waiting to go into lunch. There was a strong odor from someone sitting there and they all looked like they were just waiting for a meal, not talking, no companionship. On top of all that, it's cluttered.
September 30, 2016
I visited this facility
I was quite impressed with the whole look, management, and administration of Brookdale Auburn. I liked all of it very much, and it's close to my home. They seemed to have everything that my mom would have needed. There was a lightness about the place and very user-friendly. and it just very much appealed to me -- like going to someone's home, and I liked it very much. It was just the overall ambiance of it.
November 30, 2015
I visited this facility
I liked Brookdale Auburn (formerly Emeritus at Emerald Hills). If I had to put my dad somewhere, I probably would have chosen that one. It's a little less expensive, closer to home for us, had lots of activities, and the residents were well groomed. The place was very clean. The dining hall was right at the center of the building, and it was also a social place, not necessarily for eating. It's a very pretty setting, with a lot of trees around it, which for my dad would've been important. The rooms were nice sized. A studio would've been just fine for my dad. It had plenty of room for one person, very light and airy. The one we looked at had a lot of windows, freshly painted, and had a lot of options. You could put a TV on the wall, change the color of your wall if you wanted to, and you could personalize it and make it your own.
September 26, 2015
I am a friend or relative of a resident
My father-in-law was at Brookdale Auburn. The place is stunningly beautiful. The rooms are nice and it has a private bath. He was in a shared room. The only thing that I didn’t enjoy about them was you had to provide your own furniture. The staff is very helpful and caring also. They have happy hour in the evenings and they have people come in daily to have activities. They have monthly family activities where the whole family can come. It's a very active community.
September 12, 2015
I visited this facility
The visit was great at Brookdale Auburn. It was something that I was looking at. The rooms were fantastic, the staff was great and courteous, and there were no issues with them, but we can’t afford it.
July 20, 2015
I visited this facility
Brookdale Auburn (Emeritus at Emerald Hills) was originally where we tried to get my mother-in-law and where we put a deposit down. It was one we did like, and it was close to home. We can’t afford it, but it’s a very nice facility. They said the studio that was available was $2500, and because she was a level 3, it was going to be $4000 for her care. It doesn’t include toilet paper or any of her needs other than the room and food. I’ve only been to the outside of it. The facility on the outside was really pretty, and it was very nice and clean; my husband loved it.
January 17, 2015
I am a friend or relative of a resident
My mom is in Emeritus. The staff was able to address my concerns during my visit. The rooms were very nice. They have all kinds of activities there. I tried the food, and it was good. The dining area is very nice and lovely.
December 23, 2014
I am a friend or relative of a resident
Emeritus have been wonderful, and it was not an easy move as my mother was not in favor of moving. She is 93, but they have been wonderful, they support us as a family, and they actually gave the move.
The staff really helps; they talk with her. Since she has been there, she is getting used to it and the transition is hard, but we feel so much better because she is in such a great environment. They have activities, she has meals, and she doesn’t have to clean anymore. It made a really difficult thing a lot easier on the family.
They had live music down in the lobby, they have some type of music on a regular basis, and I went back to see for their Christmas party. It’s brighter, newer, there’s lot of windows, and it looks cheerful.
December 17, 2014
I am a friend or relative of a resident
We actually had placed my mom in at Emeritus, paid everything, and she refused to stay. I don’t think I was told the right thing; there are certain things that they shouldn’t saying like they told us that your mom would be at Veterans and she will get $2500 a month, and then when I checked in, that’s not true as she had gotten $1100 only.
There’s nobody there to really help us get her situated. They told me that she would have to go into lockdown, and I wasn’t ready for that. My personal opinion of the whole place was that there were not enough activities, and nobody paid attention to who’s coming in and who’s going out.
I didn’t see a whole lot going on the rest of the time, and I’d say where everybody else was, there’s nobody around, and it’s kind of odd for me. It was clean, nice looking place, and pretty good.
Provider Response
We appreciate you sharing your concerns with us. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families and friends. We will share and review your feedback to better serve our residents in the future.
November 17, 2014
I visited this facility
I went to check out Emeritus at Emerald Hills, and I love the facility. I would like to put mom in there, but they would not take any insurance. The rooms and their dining area are very nice. Everything looked excellent.
August 28, 2014
I visited this facility
Emeritus at Emerald Hills was all beautiful and wonderful, but my mom was beyond what they had to offer as far as the assisted living, unless I put her in their memory care. However, I still think it was too big and too busy for her. She is 93 and she is just at the point where she doesn't want all those activities. Besides that, she couldn't afford the memory care. It was so much money. The staff who assisted me was good. She had it all together. She knew exactly what would be helpful and not. In fact, she gave me a really good resource. However, the community wasn't a good match for my mom. She would have been lost even just trying to find her room and the dining room and all that. It was too big. Nevertheless, the rooms and the dining room were beautiful. The dining room was all like a restaurant.
May 29, 2014
I am a friend or relative of a resident
I already have my mom in Emeritus. I chose it because it was very warm and friendly and a lot to offer. It was close to town, close to good hospitals and doctors. They have exercise classes, art classes. They have bingo. They take people to different places on the buses. They have cocktail hour. They have special events for all the holidays. They even had an Easter bunny hat the week before Easter. Mom came here for Easter, and we took her out for Mother's Day, but for those who don't have any place to go, they have activities and things going on. They seem to take good care of people who are there.
I haven't tasted the food, but Mom said it's delicious. Mom used to do a lot of cooking herself, and she would tell me if it wasn't any good. They're very nice rooms. She's in a studio, and it's got pretty good-sized studios. She has a view out front of a big tree and the grass down below. Either front or back, it still looks very nice. The ground is maintained nicely. I like the friendly staff and that my mom is happy.
November 25, 2013
I am a friend or relative of a resident
We had a place for Mom but she turned for worse and ended up passing away in August. We had the furniture moved in but things turned bad. The people were very professional. The room was roomy and perfect for what we wanted for one person. The place was very clean and they were very quick in responding to our needs and when it all fell apart when my mom passed away, they were very good at giving a rebate.
June 25, 2013
I am a friend or relative of a resident
I think Emeritus is a good place based on what my sister told me. However at one point, they were giving my mom regular ice cream despite her asking for a sugar-free because she's a diabetic. That was corrected I think. Other than that, everything seems to be fine. Of course a bigger room and a healthier diet would be nice to improve on.
May 29, 2012
I visited this facility
This particular facility seemed real clean and nice. It reminded me of a little bed and breakfast. The food service staff were dressed as fine dining waiters which added a nice touch during lunch. The facility did not smell or urine like some of the other facilities I have visited and all of the staff seemed friendly, patient and kind. The walls were brightly colored and cheerful and there was a nice outside area for residents. The administrator had a great attitude and seemed to be a very nice person to be around and especially to run this type of facility.
May 29, 2012
I visited this facility
Upon entering Emeritus at Emerald Hills, I was impressed with ow nice the facility appeared. It was kind of intimadating and seems very grand. However, it would have been nice to have somebody to greet at the door and help direct visitors to where they want to go. While walking through the facility with my friend, I was impressed by the wide array of activities available. It seemed as tough residents there were snappy and well taken care of.i was concerned however, with the stairs and all the furniture creating fall risks. They seemed potentially hazardous to my friend whad dementia and was unsteady on her feet
Services and Amenities of Brookdale Auburn
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Gardening
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Respite Care
- Pets: Small Pets Allowed
Licenses
- State Licenses: 317005468
About Brookdale Auburn
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Map of Brookdale Auburn
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