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Cottonwood Village

201 E. Mingus Ave., Cottonwood, AZ 86326

(800) 558-0653

Verified Partner

3.9

(37 reviews)

Starting Price

$1,895

Care Offered: Assisted Living, Memory Care, and Independent Living

Wi-Fi

Pet Friendly

Mobility Assistance

Transportation Services

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Payment options

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About Cottonwood Village in Cottonwood, Arizona

Cottonwood Village is a senior housing facility that offers spacious, affordable apartments on a month-to-month basis. Seniors live in a friendly, caring environment with 24-hour staffing and plenty of recreational opportunities. It also provides Assisted Living services for residents with special needs.To learn more about this providers license and review other available state reports, please visit: Arizona Department of Health Services Public Health Licensing

Map of Cottonwood Village

Services and Amenities of Cottonwood Village in Cottonwood, Arizona

Ambulatory Assistance & Accessibility

  • Mobility & Wheelchair Assistance
  • Accessible apartments
  • No Hoyer Lift

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Activities staff
  • Entertainment activities/programs
  • Music Activities/Programs
  • Organized activities/programs
  • Resident volunteer opportunities
  • Seasonal, holiday, and themed events
  • Spiritual activities/programs

Inside Amenities

  • Entertainment Venues
  • Laundry facilities
  • Mailboxes

Outside Amenities

  • Garden
  • Enclosed/Secured outdoor common areas

Transportation & Shopping

  • General Transportation Services

Parking Options

  • Parking Lot

Aquatic Amenities

  • Hot Tub Spa

Financing & Payment Options

  • Accepts Check Payments
  • Accepts Credit Card Payments
  • All Inclusive Rent
  • Rent And Care Fees

Guests

  • Guest Parking
  • Overnight Guests

Languages

  • English spoken

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit
  • Kitchen Appliances In Unit
  • Closet Space In Unit
  • Individual Climate Controls
  • Shower in unit
  • Telephone Hookup

Kitchen Types

  • Kitchenette

Pets

  • No Large Dogs
  • Pet care resident's responsibility
  • Pet restrictions
  • Visiting pets allowed
  • Pets

Campus/Building Details

  • General Store

Fitness & Wellness Programs

  • Salon Services
  • Yoga/Stretching opportunities

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

On-Site Services

  • Religious Services
  • Veterans Affairs (VA) Aid Assistance

Specialized Staff

  • Nurse on Staff (Part time)
  • Nurse on Staff (24 Hours)

Personal Care

  • Cooking services

Safety & Security

  • Controlled Building Access
  • Emergency Response System
  • Personal Medical Alert Systems

Additional Amenity Information

  • Fee Structure: CARE ALL INCLUDED FOR MEMORY CARE - EXTRA: COMMUNITY FEE, CABLE
  • Housing: none
  • Dining: WE OFFER TWO SEATINGS
  • Features: none
  • Technology: CABLE TV "$30/MO
  • Activities: WALKING CLUB
  • Financial Guidance: none
  • Diet: none
  • Nurses: none
  • Range Of Services: none
  • Payment Options: none
  • State Licenses: AL5401C

Costs for Cottonwood Village in Cottonwood, Arizona

Assisted Living

$3,295

Starting Price

Memory Care

$5,450

Starting Price

Independent Living

$1,895

Starting Price

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Reviews of Cottonwood Village in Cottonwood, Arizona

3.9

(37 reviews)

  • Facility

    4.5

  • Staff

    4.5

  • Food

    4.5

  • Activities

    4.5

  • Value

    4.7

Brian

5

October 13, 2024

I am a friend or relative of a current/past resident

We were very fortunate to find Cottonwood Village for my mom. It starts with an awesome staff ! Tracie and Avalon were very helpful and made it very easy in getting us set up with a room. Shannon the wellness director does an excellent job overseeing and scheduling my mom's doctor appointments. They really do treat you like family. The rooms are clean and bright and my mom loves the food. I would highly recommend this this place !

Provider Response

You are family!!! Thank you for taking the time to share such wonderful sentiments about the team!

Raymond

5

October 5, 2024

I visited this facility

I walked into Cottonwood Village, and it was immaculately clean. There was some fresh paint being put on the hallways, so it was a little bit cluttered. But you could see that they were taking care of the place. And the people there were just fantastic, even the residents were very friendly. They had just finished their lunch, and it looked very impressive, and the dining area was immaculately clean. I was surprised; it was nice. We went up to the memory care area. They have a beautiful outdoor patio area for the guests. It's very beautiful and serene. A beautiful view. I was impressed. It was very nice. And even the staff who runs the memory care unit was spectacular. She came to the house here and visited us.

Provider Response

What a great review about the fabulous team at Cottonwood Village! Thank you for taking the time to give such a detailed and honest review. We will always stive for 100% satisfaction!

James

4

April 15, 2024

I am a friend or relative of a current/past resident

My dad moved into Cottonwood Village. He's from the area, so it was an easy transition being in town. And they have basically tiered care. So, as he progresses, he can potentially move into memory care, which is an important piece for him as he has Parkinson's. He has a 330-square-foot studio. There's no furniture in there, so it's bring your own furniture, which actually worked out well just because he had his own furniture already. It has a small kitchenette with a microwave and then a little fridge and a sink. The staff has been very responsive. It seems like they have a fairly good ratio of caregivers. That would probably be the primary reason. There's only typically one or two people per floor, and so it just takes a little bit longer if there's something, some type of need. But otherwise, everyone is very, very pleasant, very nice. They have a pretty robust activity schedule, which was a selling point, too. There's kind of daily things that they do, daily bingo, and things like that. They change the schedule monthly, so that's definitely a priority for them. And so, they're doing a good job at that.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Melissa

5

December 27, 2023

I am a friend or relative of a current/past resident

My mother has moved into Cottonwood Village. We chose it because it was closest to my residence. It is always clean. The people who work there are lovely. They're very kind to my mother. I feel like she is safe, she is being well-fed, and she is being well cared for. Every time I go, which is various times, it's always a very positive experience. I have seen other people participate in activities. My mother has never participated, that I am aware of. She may be doing that, but of course, when I go there, she does not recall. She is on a specific memory care floor. My biggest concern was my mother's safety, and it's a very safe facility. They have a room for crafts, which consists of puzzles, coloring, painting, and drawing, and I have seen other people doing that, which I think is delightful and lovely. I have seen them do exercises. They sit in chairs, and they stretch, and there's someone leading it, and I think that's lovely. They have music playing in their general room, which any of the people can go into. Christmas music has been playing. The place is decorated delightfully. I have seen bingo, not on the third floor, but as I walked to the facility. They have groups coming in to entertain the residents, and they all look delighted by this.

Provider Response

Melissa, thanks for your praise and kind comments about our team.

Grair

5

August 27, 2023

I am a friend or relative of a current/past resident

Mom is at Cottonwood Village. We chose that place because it was very clean and the people were very wonderful (they still are). Also, mom's starting to have some dementia and there is an option to go to assisted living and then memory care there. It's not overly affordable, but it was something that we could afford. The rooms are very nice and very clean. They have a little dining room where you can go down and get breakfast, lunch, or dinner. The apartment she has is just one room, but it's nice and big. It has a little kitchenette, a little bathroom, and a nice little view of the park across the street. The staff has been super sweet. They do their job very well talking us through it and even giving us a little deal. They are great. They are very friendly and very helpful. There are two free meals a day and I think if you wanted to pay for a third, it's like $5, but even that, they're really sort of nonchalant about it especially with my mom, eating is not a big thing to her. She's in the independent living and yet they still check on her and make sure that she's eating or if they haven't seen her down at the cafeteria all day or anything like that. It's a nice facility. They have all kinds of cool things going on. They've got bingo, movies, and a library. For people who want to be social and active, it seems like a very good facility. For the amount of money we're paying, I don't see us getting anything even close to it anywhere else.

Provider Response

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

David

4

January 27, 2023

I am a friend or relative of a current/past resident

We chose Cottonwood Village for my father-in-law. He has moved in, and he is still getting used to it. It is a facility that has independent apartments in one part and then in the same village, it also has assisted living, so as things progress, if need be, we can move him to get more assistance and help. He is also very close to where we live. The location is very important because it's close to our house. My father-in-law doesn't have much of an income, and my wife and I are still supporting all our children, so the cost was important, too. There are a lot of things for him to do there. Events, activities, gathering rooms, and church are all there in the same building. They serve breakfast, lunch, and dinner. Part of the fee is two meals a day. My wife and I have had dinner there before, and the food quality is good. The portions are small from what I'm used to, but they're good for a senior, and the waitstaff is very attentive. My father-in-law has a studio apartment. It has a small kitchenette, a bathroom, and a large room that doubles as a bedroom and as a living room. Wi-Fi is offered, and he has a nice view of the mountains. The business manager was awesome. He worked with us. He was very helpful and provided all the answers to our questions.

Provider Response

Hi David, thank you for taking the time to leave a review for us at Cottonwood Village. We're happy we could meet your expectations!

Peggy

3

March 11, 2022

I visited this facility

I went to Cottonwood Village. It was not great. The only good thing about it, I guess if people like it, it does have a lot of activity. I was looking at the board, they have all kinds of activities if people want to do that. But the facility itself, I was so disappointed in it for that amount of money. I walked in and it looked old, the carpets were old and worn and the only thing nice about it was, they've tried to impress us with the dining room because it has about six, big, beautiful chandeliers. I couldn't see the effects of the wood because it had tablecloths on them. When she took me up to look at the different apartments, one bedroom or studio, or whatever else it was, I was shocked at how shabby they looked. They looked dirty, the carpets were not good and the little kitchenettes, I looked at those cabinets and they looked like 1930 cabinets, like the old Maplewood, and it looked like they had a coat of varnish or whatever they put on them for years and years. I thought, Wow, why would anybody pay that much money to live there? I couldn't understand if they don't want to keep it up and make it look nice, and then charge less. That would be acceptable, but the amount of money they charge, it's ridiculous. They had chairs scattered around in different areas where you could sit down in the hallways, and they looked really old and the fabric was not good. I don't think they did a bit of upkeep since 1980 or something, so I just wanted to put that out because everybody says it's great. Well, it's not great for the price. Furthermore, she took me into her office to give me some paperwork and talk about it. They had extra furniture stored in there stacked up. The lady that took me around was very nice.

Provider Response

Hi Peggy, we regret your most recent visit with us was not up to the standards we strive for. Thank you for bringing this to our attention. We will use your comments to refine our efforts and ensure that the issues raised are addressed.

Diane

3

August 23, 2021

I visited this facility

Cottonwood Village seemed to be run very well. The receptionist was very helpful and some of the residents that we saw seemed very happy. They had get-togethers and a fine-looking dining. We looked at several two-bedroom apartments, and it seemed to be adequate, as far as footage. My husband and I used to live in a large house. So, we have a lot of things that we have to get rid of, but it seemed adequate for two people. There's a library, a recreation center, and a van that would take you to the grocery store. You have to set up an appointment for doctors on certain days so they would drive you to the doctor's office if you're not able to drive. They also have walking machines in the exercise room. We didn't tour the outdoors, but we could see it when we drove in and it seems to be kept up fairly well. The facility was not top of the line but it's sufficient. We talked to three different people and they were all very, very well versed in what they were doing. They give you three meals a day too, and the only drawback for me would be was the room we saw did not have a full kitchen. They did not have a stove there, only a refrigerator, so if you wanted to cook anything, you'd have to use a hot plate.

Provider Response

Diane, we are so happy to read such a great review about Cottonwood Village!

Scott

5

August 6, 2021

I visited this facility

We toured Cottonwood Village. It was great, a lot of information, as a matter of fact, they were doing an activity, and the manager pulled herself out, gave us the time, and walked us to an available unit. We felt great about it and so very encouraged. It was a large room so it was very nice. They had a couple of different styles, it's just when we went to go there at that moment, that's the only unit available to show. There was a courtyard, they do gardening there, and she said they would utilize anything he brings to the table, and she showed us a calendar, they had activities going on every day it seemed. We couldn't ask for anything better.

Provider Response

Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cottonwood Village.

Lorna

5

August 3, 2021

I am/was a resident of this facility

I'm at Cottonwood Village. It's going real well. My birthday is in July, so we had a birthday lunch for all those having birthdays in July. They had decorations on the tables and everything. It was just really, really nice. The food here is good. They're very concerned, caring and pay attention and notice when anybody's missing. Like, I went for birthday lunch with my family and I didn't go to lunch in the dining hall and I was missed and they sent someone to check on me to be sure I was OK. So, next time I'll know better. I'll know enough to tell them I won't be in the dining hall that day. We have an exercise class every morning, they have a salon, they do hair and they trim toenails, but they don't do pedicures or manicures. There's something going on all the time. Any special days, like 4th of July, we are dressed in red, white and blue and have a barbecue. They have different games every day, they have a walking club, and you can go to church. Sometimes, they serve ice cream in the afternoon. They play bingo and dominoes and they have devotions. You can choose what you want, but I just wanted a small space. I have an efficiency. My family researched and went around all the places in Cottonwood that did assisted living and checked them out very thoroughly, and they found this one to be the best. The staff is very involved with everything. I don't have any complaints. I think the main problem anywhere in the country is lack of staff, so that's possible here as well. They're quite involved in everything, like the manager came to our birthday lunch today. He wouldn't have to do that for half a dozen people having a birthday during the month. I wouldn't think so anyway, but he came to lunch and had lunch with us. They've got almost constant activities of some type all day. On a Friday, they have devotions, piano, a movie, a game, gossip, and a walking club. That's from 9 to 6:30. They do the walking club late in the day. I personally would like a salon or a person that will do toenails. They'll cut your toenails, but they don't do a pedicure.

Provider Response

Hi Lorna, thank you for taking the time to leave a review for us at Cottonwood Village. We're happy we could meet your expectations!

Jodi

5

April 16, 2021

I visited this facility

I liked Cottonwood Village. It's close to my house and all the people that I talked to were nice. It looked like the residents were engaged in a lot of activities and everybody looked happy and smiling. It's clean and everything is in good condition. The facility is located in a small town.

Provider Response

Thank you Jodi for your 5 Star and very kind review. We have been doing life at Cottonwood Village through the Pandemic providing spiritual, physical and emotional stability. We are so pleased that you were able to capture that during your visit.

Lajean

5

March 10, 2021

I visited this facility

We're moving my parents into the Cottonwood Village. It was excellent. The staff was outstanding, and I liked them. The facility was very good, and their activities were open even during this time of COVID. They were running all their activities like before, but only for the residents, they weren't allowing outside people in, but they had a full offering of activities. It's very, very close to the hospital and the VA. I haven't tried their food, I heard the food is really good, and they have options. They had two different dining options, and different activity places available. You have access to an elevator, it's centrally located, you don't have to walk long, and it's pretty easy to navigate.

Provider Response

Thank you, Lajean, for your kind words and your 5 Star rating. We continue, every day, to provide all of our Residents quality care. The truth is that I am blessed and thankful to have been given the opportunity to help you through this journey and that you and the entire family have chosen to be part of our Cottonwood Village Family.

robin.casias

1

August 4, 2020

I visited this facility

This place smells like sewage. The food was horrible, dining area was filthy and the way the scream at the residents to get out of the doing area. The carpet looked old, activities were ok I thought the employee running it was a resident. Good luck trying to get your A/C fixed when the maintenance is outside smoking all the time. COVID-19 and bed bug hotspot.

Provider Response

Robin, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.

J.B.

5

July 4, 2019

I visited this facility

We toured Cottonwood Village, but they have no vacancies. It was a nice facility, they have plenty of help, and people were very courteous. The rooms were basic, nice, and you can customize them yourself. It has a shower, a TV, and a closet for your clothes. They have various room sizes, and when we were there people were lining up for dinner. The staff was very professional and very helpful.

Provider Response

J.b., thank you for sharing your positive experience!

John

5

October 29, 2018

I am/was a resident of this facility

I'm in independent living at Cottonwood Village, but I need medication help and at times I need help showering. This is a very friendly community. The only problem I have with it is the average age there is 81 years old and I'm only 65, but the care, the food, everything is excellent. I live in a studio apartment. I have a two-burner stove, full size refrigerator and I have a standard bathroom, but it's all adjusted for people that have handicaps. It has extra bars and fall beeper. They have a library, patio, activities set from 8 in the morning to 4 in the afternoon, a walking group, exercises and stretching, and church service. The food is outstanding, but activities are set up for senior people and I'm not quite senior enough for them.

Provider Response

John, thank you for your kind words and this wonderful review!

JK

5

September 7, 2018

I visited this facility

We put a deposit on an apartment in Cottonwood Village and my wife and I are going to be moving in shortly. It's very close to where we live right now and we have a lot of friends there. They have 2-bedrooms with pretty good-sized bedrooms, a living room, full kitchen, washer and dryer, and full baths. They serve two meals a day and offer all kinds of activities for senior citizens. The food is good. The place is very nice, clean, and immaculate, and it seems like there are a lot of people helping out.

Provider Response

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your stay with us. If you have further needs or questions, please reach out!

Richard

4

September 7, 2018

I visited this facility

I was pleased with Cottonwood Village and it had a nice reception. Everybody there was very helpful. The dining area was nice. The room I saw was nice, clean, and adequate. They also have a library.

Provider Response

Richard, your wonderful feedback and rating mean a lot to us.

Cindy

5

April 9, 2018

I visited this facility

Cottonwood Village was beautiful. There was a lot for everybody to do. They were kind and helpful as we went in our tour, and most of the people looked very happy to be there.

Provider Response

Cindy, thank you for sharing your positive experience!

Mona

3

January 3, 2018

I visited this facility

I was not impressed with Cottonwood Village, and I would not put a family member there. It seemed unwelcoming, but the dining area was lovely, and it was clean. They have cookies and coffee available for guests and residents at all times. There was a small group of people in the library reading on their own.

Provider Response

Mona, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We have made positive changes since your visit and we look forward to another opportunity to make a better impression.

eileen343818

4

June 6, 2017

I visited this facility

Of all the places we looked up, Cottonwood Village was the least expensive. They had a bus that comes right to the door and takes you all over town. The pricing was very good and doable. If you have to go, this would be a good place. You can walk to the library, which is right within the same area, and there is the community center for the city with a workout center and a beautiful indoor and an outdoor pool. The place itself is not the large, but the facilities around it are very nice, and the hospital is right behind it, so you don't have a distance to go to anything. You can choose your own people to come in and take care of you if you want assisted living, or they can take care of you themselves. It is one of the most newly built. They are redoing the rooms right now and updating them, and the ones that I saw were updated and furnished.

Provider Response

Eileen343818, your wonderful feedback and rating mean a lot to us.

steve170447

5

May 31, 2017

I visited this facility

Cottonwood Village was very nice, but my mom is not wanting to move. The staff was friendly. I visited during lunch time. There was a dog show going on, and it looked like the people were very busy with activities.

Provider Response

Steve170447, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Cottonwood care professional

5

January 30, 2017

I visited this facility

I visit Cottonwood Village often as a visiting health care provider . The new memory care renovation is beautiful! The memory care seniors seem to enjoy their new memory care area on the 3rd floor a lot. Staff and seniors are very friendly and it is always a pleasant place to visit... I enjoy on site visits with my patients and working with the folks at Cottonwood Village. They put seniors first which shows in a lot of ways. Can't wait to see the finished look of the rest of the renovation project for the assisted and independent living areas..

Provider Response

Cottonwood Care Professional, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Edward645014

4

January 23, 2017

I am a friend or relative of a current/past resident

Cottonwood Village is very nice, and the apartment is very small but comfortable. The staff is very pleasant. My mom has been there for a couple of weeks, and she seems very pleased. My mother is visually impaired, so she can't cook for herself, and they have meal service. The staff is not expected to be tipped and do not allow tipping, which is very nice. They have laundry and maid services and a lot of planned activities. It appears really clean but a little dated and in need of some updating. The staff is very courteous and appear to be very helpful.

Provider Response

Edward645014, thank you for your kind words and this wonderful review!

Adalberto

4

January 19, 2017

I visited this facility

I had a positive impression of Cottonwood Village. However, the rooms could be better and attention to detail was needed. The food was very good. The people were very kind, and the residents liked the service and the attitude of the staff. They were doing renovations, so it was a bit messy. They had a salon, a small library, an association with a gym, pool, exercise equipment, and a basketball court. The price was affordable for me.

Provider Response

Adalberto, we're glad you had such a wonderful experience with us!

Susan342210

4

November 26, 2016

I am a friend or relative of a current/past resident

Cottonwood Village is run by a large company. We liked it because it is a smaller town and because my mom is familiar with that community. My mom and dad lived there until my dad passed away.

Provider Response

Hi Susan342210, thank you so much for your positive comments about Cottonwood Village!

Joe305018

1

October 10, 2016

I visited this facility

I did visit Cottonwood Village. I don’t have anything good to say about it. To me, it was more senior homes and not assisted living. The woman who was showing me around had a poor attitude, and I was not impressed at all. She showed me the whole facility, but I don’t remember exactly what was all there because I was so unimpressed with them I forgot what I saw. I didn’t see the dining area, and the menu was very short on what was available. The residents seemed OK. I didn’t really talk to any, but they seemed nice. The rooms were small. Honestly, I have nothing good to say about the place.

Provider Response

We are sorry you did not have a positive experience but would love another opportunity to show you all the positive changes that have been made since your last visit. We hope you will give us a second chance to exceed your expectations!

Jeff447264

4

August 23, 2016

I visited this facility

I thought Cottonwood Village was plain, and I didn’t see anything negative about it. I thought it was in an excellent location and appeared to have all the services that you would require. It appeared to provide all the basic essentials, was a clean facility, and offered the services that most people would require. I thought it was a bit expensive.

Provider Response

Jeff447264, thank you for sharing your positive experience!

Jack553724

4

July 3, 2016

I visited this facility

Cottonwood Village had a good layout, was bright, and had fair apartments. The staff was good. The residents seemed quite satisfied.

Provider Response

Jack553724, thank you for your kind review; we are happy to pass along your comments to the team here at Cottonwood Village!

Susan124212750

4

May 11, 2016

I visited this facility

The rooms at Cottonwood Village were excellent. It was like a 4-star hotel. The staff who cared for the residents were excellent, but their management was lousy. The dining area was gorgeous, and the food was excellent. They had different activities, like dancing and events.

Provider Response

We appreciate your positive review about your recent experience with us!

Cindy120070650

5

February 16, 2016

I visited this facility

We haven’t moved my mom in yet at Cottonwood Village, but we have been there several times. It is very clean. All the people we meet along the hallways seemed very happy. The managers are excellent in their jobs. We put in a reservation for a room, and the room we’re getting is for independent living or assisted living. They also have a memory care section that is separate. For us, the room is spacious. We’re getting a two-bedroom. It has a little kitchen in which we won’t need to cook much, but it is there for us. There is a nice elevator. There are a lot of things going on every day for people with different interests. There is the main patio, and there are a couple of others. Also, they allow pets, so they have dog places that are enclosed. Parking is set up all around. Wherever you get your unit, you can park near a good entrance, which is very nice.

Provider Response

Cindy120070650, thanks for your praise and kind comments about our team.

Caring112997550

1

September 17, 2015

I visited this facility

I looked at Cottonwood Village; it's too big, and it would be too confusing for my husband. He had to be able to go downstairs to eat and for activities upstairs. It's a huge facility, and I don't want him in anything that big, but the care would probably be good. I have a friend that was just placed there, and she never lived with an elevator -- nor has my husband. Trying to figure out if she's going up or down or which floor she is on is just totally above and beyond for her, and that's exactly where he would be.

Provider Response

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit and hope that you return to see all the positive changes that have been implemented since your last visit.

Caring112597550

4

August 31, 2015

I visited this facility

We visited Cottonwood Village. It was good. The staff seemed acceptable, and it had a very nice dining room.

Provider Response

We appreciate your positive review about your recent experience with us!

Annette16

4

July 13, 2015

I visited this facility

We went and visited Cottonwood. We liked it very much. It was nice and clean. We were shown two different apartments -- a one-bedroom and a two-bedroom. We met several of the staff there. They were all very informative of what they had to offer and the prices. They gave us a lot of information to bring home. I would recommend them mainly because of the cleanliness and the variation of help that they had. In other words, you could stay in the same apartment whether you needed assisted living or more than that. The hospital was across the street, and they had transportation to larger hospitals in case you needed it.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Youngs9999@

1

June 25, 2015

Other

My parents were at this facility. When placed there, it was one fee, then they "assessed" them and raised the fee! An outrageous fee for the services they say they provide. When we took them away from there...a mere five months later as we all disliked this place and especially the director...there were dirty clothes in the washing machine, in the dryer, laying in the shower and in a clothes basket! There was an area rug in the shower, so obviously they were not being assisted with showers. The whole apartment smelled of urine! If they were cleaning as they said they were, this would not be the case! We are very glad they are no longer there and would not recommend this place to anyone...ever!,,, do not put your loved ones in this facility!!

Provider Response

Hi Youngs9999@, thank you for taking the time to let us know about your experience. We are disappointed to hear that you are not satisfied but would love to have you back to see all the positive and long-lasting changes we have made at the community. We feel confident you would have a much better experience as we have worked hard to address your concerns.

Caring103899950

4

April 20, 2015

I visited this facility

Very nice community. Good people. They were very helpful. At this time, the couple I'm helping is not ready to go into Cottonwood Village, but I would recommend it. We were looking at a one-bedroom, and it was certainly spacious enough for two. They had two meals a day. They had transport to doctor's appointments and outings to shopping and different entertainment. They should improve on their marketing; they need to listen to the client and not try to push for placement.

Provider Response

Hi Caring103899950, thank you so much for your positive comments about Cottonwood Village!

Caring7210

4

March 19, 2014

I am a friend or relative of a resident

We placed our mother at Cottonwood Village last November. It's right down the street from where my mom lives, from where we lived before. She's pretty acclimated at this point. Her room has a pretty view of the mountain, so she's happy. It's pretty small and it took us time to get used to, but it's laid out very well. And she has a very nice bathroom which is larger than what she has at home. She loves the food. She goes on some of their little trips and special parties, and she might help out in the little bookstore or in the store in the facility. They sell gum and stuff. They keep her busy. The staff is wonderful.

Provider Response

Caring7210, we are so happy to read such a great review about Cottonwood Village! We know you have a selection of communities to choose from and we feel blessed you chose us!

Nonslid

3

July 11, 2011

I visited this facility

In visiting this facility I enjoyed the grounds and garden areas. While wondering around in the garden area I noted a resident and a staff member sitting on a bench talking. They looked up and stated that I could sit there also and they scooted over to make room. They said that they were not discussing anything private that I would overhear and therefore intrude on the facilities policy of privacy. As I sat there looking about, I heard them discussing plants and gardening in general. It seems that the gentleman had once owned a nursery and was very knowledgable about plants and care of plants. the staff member was not only listening in a polite manner but was encouraging the resident to reminesce over his knowledge and past life experiences, she would ask questions that showed that she was genuinely interested in what the resident had to say. they were thoroughly enjoying their time together there in the garden. It was a very pleasant insight for me to see that staff members did care about the residents and wanted to learn more about their former lifestyles and knowledge. A very positive intake on how an elderly person is regarded and treated.

Provider Response

Hi Nonslid, thank you so much for your positive comments about Cottonwood Village!

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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