Cottonwood Village Cottonwood, AZ

Offers Assisted Living, Independent Living, and Memory Care

31 Reviews

201 E. Mingus Ave.

Cottonwood

86326

Cottonwood Village

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3.8 31

Lorna 2021-08-03 I'm at Cottonwood Village. It's going real well. My birthday is in July, so we had a birthday lunch for all those having birthdays in July. They had decorations on the tables and everything. It was just really, really nice. The food here is good. They're very concerned, caring and pay attention and notice when anybody's missing. Like, I went for birthday lunch with my family and I didn't go to lunch in the dining hall and I was missed and they sent someone to check on me to be sure I was OK. So, next time I'll know better. I'll know enough to tell them I won't be in the dining hall that day. We have an exercise class every morning, they have a salon, they do hair and they trim toenails, but they don't do pedicures or manicures. There's something going on all the time. Any special days, like 4th of July, we are dressed in red, white and blue and have a barbecue. They have different games every day, they have a walking club, and you can go to church. Sometimes, they serve ice cream in the afternoon. They play bingo and dominoes and they have devotions. You can choose what you want, but I just wanted a small space. I have an efficiency. My family researched and went around all the places in Cottonwood that did assisted living and checked them out very thoroughly, and they found this one to be the best. The staff is very involved with everything. I don't have any complaints. I think the main problem anywhere in the country is lack of staff, so that's possible here as well. They're quite involved in everything, like the manager came to our birthday lunch today. He wouldn't have to do that for half a dozen people having a birthday during the month. I wouldn't think so anyway, but he came to lunch and had lunch with us. They've got almost constant activities of some type all day. On a Friday, they have devotions, piano, a movie, a game, gossip, and a walking club. That's from 9 to 6:30. They do the walking club late in the day. I personally would like a salon or a person that will do toenails. They'll cut your toenails, but they don't do a pedicure. I am/was a resident of this facility

5 5 1

Jodi 2021-04-15 I liked Cottonwood Village. It's close to my house and all the people that I talked to were nice. It looked like the residents were engaged in a lot of activities and everybody looked happy and smiling. It's clean and everything is in good condition. The facility is located in a small town. I visited this facility

5 5 1

Lajean 2021-03-10 We're moving my parents into the Cottonwood Village. It was excellent. The staff was outstanding, and I liked them. The facility was very good, and their activities were open even during this time of COVID. They were running all their activities like before, but only for the residents, they weren't allowing outside people in, but they had a full offering of activities. It's very, very close to the hospital and the VA. I haven't tried their food, I heard the food is really good, and they have options. They had two different dining options, and different activity places available. You have access to an elevator, it's centrally located, you don't have to walk long, and it's pretty easy to navigate. I visited this facility

5 5 1

robin.casias 2020-08-03 This place smells like sewage. The food was horrible, dining area was filthy and the way the scream at the residents to get out of the doing area. The carpet looked old, activities were ok I thought the employee running it was a resident. Good luck trying to get your A/C fixed when the maintenance is outside smoking all the time. COVID-19 and bed bug hotspot. I visited this facility

5 1 1

Cindy 2018-04-08 Cottonwood Village was beautiful. There was a lot for everybody to do. They were kind and helpful as we went in our tour, and most of the people looked very happy to be there. I visited this facility

5 5 1

Mona 2018-01-03 I was not impressed with Cottonwood Village, and I would not put a family member there. It seemed unwelcoming, but the dining area was lovely, and it was clean. They have cookies and coffee available for guests and residents at all times. There was a small group of people in the library reading on their own. I visited this facility

5 3 1

steve170447 2017-05-31 Cottonwood Village was very nice, but my mom is not wanting to move. The staff was friendly. I visited during lunch time. There was a dog show going on, and it looked like the people were very busy with activities. I visited this facility

5 5 1

Cottonwood care professional 2017-01-30 I visit Cottonwood Village often as a visiting health care provider . The new memory care renovation is beautiful! The memory care seniors seem to enjoy their new memory care area on the 3rd floor a lot. Staff and seniors are very friendly and it is always a pleasant place to visit... I enjoy on site visits with my patients and working with the folks at Cottonwood Village. They put seniors first which shows in a lot of ways. Can't wait to see the finished look of the rest of the renovation project for the assisted and independent living areas.. I visited this facility

5 5 1

Edward645014 2017-01-22 Cottonwood Village is very nice, and the apartment is very small but comfortable. The staff is very pleasant. My mom has been there for a couple of weeks, and she seems very pleased. My mother is visually impaired, so she can't cook for herself, and they have meal service. The staff is not expected to be tipped and do not allow tipping, which is very nice. They have laundry and maid services and a lot of planned activities. It appears really clean but a little dated and in need of some updating. The staff is very courteous and appear to be very helpful. I am a friend or relative of a current/past resident

5 4 1

Susan342210 2016-11-26 Cottonwood Village is run by a large company. We liked it because it is a smaller town and because my mom is familiar with that community. My mom and dad lived there until my dad passed away. I am a friend or relative of a current/past resident

5 4 1

Joe305018 2016-10-10 I did visit Cottonwood Village. I don’t have anything good to say about it. To me, it was more senior homes and not assisted living. The woman who was showing me around had a poor attitude, and I was not impressed at all. She showed me the whole facility, but I don’t remember exactly what was all there because I was so unimpressed with them I forgot what I saw. I didn’t see the dining area, and the menu was very short on what was available. The residents seemed OK. I didn’t really talk to any, but they seemed nice. The rooms were small. Honestly, I have nothing good to say about the place. I visited this facility

5 1 1

Jeff447264 2016-08-23 I thought Cottonwood Village was plain, and I didn’t see anything negative about it. I thought it was in an excellent location and appeared to have all the services that you would require. It appeared to provide all the basic essentials, was a clean facility, and offered the services that most people would require. I thought it was a bit expensive. I visited this facility

5 4 1

Susan124212750 2016-05-10 The rooms at Cottonwood Village were excellent. It was like a 4-star hotel. The staff who cared for the residents were excellent, but their management was lousy. The dining area was gorgeous, and the food was excellent. They had different activities, like dancing and events. I visited this facility

5 4 1

Cindy120070650 2016-02-15 We haven’t moved my mom in yet at Cottonwood Village, but we have been there several times. It is very clean. All the people we meet along the hallways seemed very happy. The managers are excellent in their jobs. We put in a reservation for a room, and the room we’re getting is for independent living or assisted living. They also have a memory care section that is separate. For us, the room is spacious. We’re getting a two-bedroom. It has a little kitchen in which we won’t need to cook much, but it is there for us. There is a nice elevator. There are a lot of things going on every day for people with different interests. There is the main patio, and there are a couple of others. Also, they allow pets, so they have dog places that are enclosed. Parking is set up all around. Wherever you get your unit, you can park near a good entrance, which is very nice. I visited this facility

5 5 1

Caring112997550 2015-09-16 I looked at Cottonwood Village; it's too big, and it would be too confusing for my husband. He had to be able to go downstairs to eat and for activities upstairs. It's a huge facility, and I don't want him in anything that big, but the care would probably be good. I have a friend that was just placed there, and she never lived with an elevator -- nor has my husband. Trying to figure out if she's going up or down or which floor she is on is just totally above and beyond for her, and that's exactly where he would be. I visited this facility

5 1 1

Caring112597550 2015-08-31 We visited Cottonwood Village. It was good. The staff seemed acceptable, and it had a very nice dining room. I visited this facility

5 4 1

Annette16 2015-07-13 We went and visited Cottonwood. We liked it very much. It was nice and clean. We were shown two different apartments -- a one-bedroom and a two-bedroom. We met several of the staff there. They were all very informative of what they had to offer and the prices. They gave us a lot of information to bring home. I would recommend them mainly because of the cleanliness and the variation of help that they had. In other words, you could stay in the same apartment whether you needed assisted living or more than that. The hospital was across the street, and they had transportation to larger hospitals in case you needed it. I visited this facility

5 4 1

Youngs9999@ 2015-06-24 My parents were at this facility. When placed there, it was one fee, then they "assessed" them and raised the fee! An outrageous fee for the services they say they provide. When we took them away from there...a mere five months later as we all disliked this place and especially the director...there were dirty clothes in the washing machine, in the dryer, laying in the shower and in a clothes basket! There was an area rug in the shower, so obviously they were not being assisted with showers. The whole apartment smelled of urine! If they were cleaning as they said they were, this would not be the case! We are very glad they are no longer there and would not recommend this place to anyone...ever!,,, do not put your loved ones in this facility!! Other

5 1 1

Caring103899950 2015-04-20 Very nice community. Good people. They were very helpful. At this time, the couple I'm helping is not ready to go into Cottonwood Village, but I would recommend it. We were looking at a one-bedroom, and it was certainly spacious enough for two. They had two meals a day. They had transport to doctor's appointments and outings to shopping and different entertainment. They should improve on their marketing; they need to listen to the client and not try to push for placement. I visited this facility

5 4 1

Caring7210 2014-03-18 We placed our mother at Cottonwood Village last November. It's right down the street from where my mom lives, from where we lived before. She's pretty acclimated at this point. Her room has a pretty view of the mountain, so she's happy. It's pretty small and it took us time to get used to, but it's laid out very well. And she has a very nice bathroom which is larger than what she has at home. She loves the food. She goes on some of their little trips and special parties, and she might help out in the little bookstore or in the store in the facility. They sell gum and stuff. They keep her busy. The staff is wonderful. I am a friend or relative of a resident

5 4 1

Nonslid 2011-07-11 In visiting this facility I enjoyed the grounds and garden areas. While wondering around in the garden area I noted a resident and a staff member sitting on a bench talking. They looked up and stated that I could sit there also and they scooted over to make room. They said that they were not discussing anything private that I would overhear and therefore intrude on the facilities policy of privacy. As I sat there looking about, I heard them discussing plants and gardening in general. It seems that the gentleman had once owned a nursery and was very knowledgable about plants and care of plants. the staff member was not only listening in a polite manner but was encouraging the resident to reminesce over his knowledge and past life experiences, she would ask questions that showed that she was genuinely interested in what the resident had to say. they were thoroughly enjoying their time together there in the garden. It was a very pleasant insight for me to see that staff members did care about the residents and wanted to learn more about their former lifestyles and knowledge. A very positive intake on how an elderly person is regarded and treated. I visited this facility

5 3 1

Peggy 2022-03-11 I went to Cottonwood Village. It was not great. The only good thing about it, I guess if people like it, it does have a lot of activity. I was looking at the board, they have all kinds of activities if people want to do that. But the facility itself, I was so disappointed in it for that amount of money. I walked in and it looked old, the carpets were old and worn and the only thing nice about it was, they've tried to impress us with the dining room because it has about six, big, beautiful chandeliers. I couldn't see the effects of the wood because it had tablecloths on them. When she took me up to look at the different apartments, one bedroom or studio, or whatever else it was, I was shocked at how shabby they looked. They looked dirty, the carpets were not good and the little kitchenettes, I looked at those cabinets and they looked like 1930 cabinets, like the old Maplewood, and it looked like they had a coat of varnish or whatever they put on them for years and years. I thought, Wow, why would anybody pay that much money to live there? I couldn't understand if they don't want to keep it up and make it look nice, and then charge less. That would be acceptable, but the amount of money they charge, it's ridiculous. They had chairs scattered around in different areas where you could sit down in the hallways, and they looked really old and the fabric was not good. I don't think they did a bit of upkeep since 1980 or something, so I just wanted to put that out because everybody says it's great. Well, it's not great for the price. Furthermore, she took me into her office to give me some paperwork and talk about it. They had extra furniture stored in there stacked up. The lady that took me around was very nice. I visited this facility

5 3 1

Diane 2021-08-23 Cottonwood Village seemed to be run very well. The receptionist was very helpful and some of the residents that we saw seemed very happy. They had get-togethers and a fine-looking dining. We looked at several two-bedroom apartments, and it seemed to be adequate, as far as footage. My husband and I used to live in a large house. So, we have a lot of things that we have to get rid of, but it seemed adequate for two people. There's a library, a recreation center, and a van that would take you to the grocery store. You have to set up an appointment for doctors on certain days so they would drive you to the doctor's office if you're not able to drive. They also have walking machines in the exercise room. We didn't tour the outdoors, but we could see it when we drove in and it seems to be kept up fairly well. The facility was not top of the line but it's sufficient. We talked to three different people and they were all very, very well versed in what they were doing. They give you three meals a day too, and the only drawback for me would be was the room we saw did not have a full kitchen. They did not have a stove there, only a refrigerator, so if you wanted to cook anything, you'd have to use a hot plate. I visited this facility

5 3 1

Scott 2021-08-06 We toured Cottonwood Village. It was great, a lot of information, as a matter of fact, they were doing an activity, and the manager pulled herself out, gave us the time, and walked us to an available unit. We felt great about it and so very encouraged. It was a large room so it was very nice. They had a couple of different styles, it's just when we went to go there at that moment, that's the only unit available to show. There was a courtyard, they do gardening there, and she said they would utilize anything he brings to the table, and she showed us a calendar, they had activities going on every day it seemed. We couldn't ask for anything better. I visited this facility

5 5 1

J.B. 2019-07-04 We toured Cottonwood Village, but they have no vacancies. It was a nice facility, they have plenty of help, and people were very courteous. The rooms were basic, nice, and you can customize them yourself. It has a shower, a TV, and a closet for your clothes. They have various room sizes, and when we were there people were lining up for dinner. The staff was very professional and very helpful. I visited this facility

5 5 1

John 2018-10-29 I'm in independent living at Cottonwood Village, but I need medication help and at times I need help showering. This is a very friendly community. The only problem I have with it is the average age there is 81 years old and I'm only 65, but the care, the food, everything is excellent. I live in a studio apartment. I have a two-burner stove, full size refrigerator and I have a standard bathroom, but it's all adjusted for people that have handicaps. It has extra bars and fall beeper. They have a library, patio, activities set from 8 in the morning to 4 in the afternoon, a walking group, exercises and stretching, and church service. The food is outstanding, but activities are set up for senior people and I'm not quite senior enough for them. I am/was a resident of this facility

5 5 1

JK 2018-09-06 We put a deposit on an apartment in Cottonwood Village and my wife and I are going to be moving in shortly. It's very close to where we live right now and we have a lot of friends there. They have 2-bedrooms with pretty good-sized bedrooms, a living room, full kitchen, washer and dryer, and full baths. They serve two meals a day and offer all kinds of activities for senior citizens. The food is good. The place is very nice, clean, and immaculate, and it seems like there are a lot of people helping out. I visited this facility

5 5 1

eileen343818 2017-06-06 Of all the places we looked up, Cottonwood Village was the least expensive. They had a bus that comes right to the door and takes you all over town. The pricing was very good and doable. If you have to go, this would be a good place. You can walk to the library, which is right within the same area, and there is the community center for the city with a workout center and a beautiful indoor and an outdoor pool. The place itself is not the large, but the facilities around it are very nice, and the hospital is right behind it, so you don't have a distance to go to anything. You can choose your own people to come in and take care of you if you want assisted living, or they can take care of you themselves. It is one of the most newly built. They are redoing the rooms right now and updating them, and the ones that I saw were updated and furnished. I visited this facility

5 4 1

Adalberto 2017-01-19 I had a positive impression of Cottonwood Village. However, the rooms could be better and attention to detail was needed. The food was very good. The people were very kind, and the residents liked the service and the attitude of the staff. They were doing renovations, so it was a bit messy. They had a salon, a small library, an association with a gym, pool, exercise equipment, and a basketball court. The price was affordable for me. I visited this facility

5 4 1

Jack553724 2016-07-03 Cottonwood Village had a good layout, was bright, and had fair apartments. The staff was good. The residents seemed quite satisfied. I visited this facility

5 4 1

Richard 2018-09-06 I was pleased with Cottonwood Village and it had a nice reception. Everybody there was very helpful. The dining area was nice. The room I saw was nice, clean, and adequate. They also have a library. I visited this facility

5 4 1

201 E. Mingus Ave., Cottonwood, AZ 86326

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Reviews of Cottonwood Village

31 Reviews Write a review

Food

(2 Reviews)

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(10 Reviews)

Facility

(7 Reviews)

Activities

(1 Review)

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(1 Review)

Assisted Living Reviews for Cottonwood Village

August 03, 2021

By Lorna

I am/was a resident of this facility

I'm at Cottonwood Village. It's going real well. My birthday is in July, so we had a birthday lunch for all those having birthdays in July. They had decorations on the tables and everything. It was just really, really nice. The food here is good. They're very concerned, caring and pay attention and notice when anybody's missing. Like, I went for birthday lunch with my family and I didn't go to lunch in the dining hall and I was missed and they sent someone to check on me to be sure I was OK. So, next time I'll know better. I'll know enough to tell them I won't be in the dining hall that day. We have an exercise class every morning, they have a salon, they do hair and they trim toenails, but they don't do pedicures or manicures. There's something going on all the time. Any special days, like 4th of July, we are dressed in red, white and blue and have a barbecue. They have different games every day, they have a walking club, and you can go to church. Sometimes, they serve ice cream in the afternoon. They play bingo and dominoes and they have devotions. You can choose what you want, but I just wanted a small space. I have an efficiency. My family researched and went around all the places in Cottonwood that did assisted living and checked them out very thoroughly, and they found this one to be the best. The staff is very involved with everything. I don't have any complaints. I think the main problem anywhere in the country is lack of staff, so that's possible here as well. They're quite involved in everything, like the manager came to our birthday lunch today. He wouldn't have to do that for half a dozen people having a birthday during the month. I wouldn't think so anyway, but he came to lunch and had lunch with us. They've got almost constant activities of some type all day. On a Friday, they have devotions, piano, a movie, a game, gossip, and a walking club. That's from 9 to 6:30. They do the walking club late in the day. I personally would like a salon or a person that will do toenails. They'll cut your toenails, but they don't do a pedicure.

Provider Response

Hi Lorna, thank you for taking the time to leave a review for us at Cottonwood Village. We're happy we could meet your expectations!

April 15, 2021

By Jodi

I visited this facility

I liked Cottonwood Village. It's close to my house and all the people that I talked to were nice. It looked like the residents were engaged in a lot of activities and everybody looked happy and smiling. It's clean and everything is in good condition. The facility is located in a small town.

Provider Response

Thank you Jodi for your 5 Star and very kind review. We have been doing life at Cottonwood Village through the Pandemic providing spiritual, physical and emotional stability. We are so pleased that you were able to capture that during your visit.

March 10, 2021

By Lajean

I visited this facility

We're moving my parents into the Cottonwood Village. It was excellent. The staff was outstanding, and I liked them. The facility was very good, and their activities were open even during this time of COVID. They were running all their activities like before, but only for the residents, they weren't allowing outside people in, but they had a full offering of activities. It's very, very close to the hospital and the VA. I haven't tried their food, I heard the food is really good, and they have options. They had two different dining options, and different activity places available. You have access to an elevator, it's centrally located, you don't have to walk long, and it's pretty easy to navigate.

Provider Response

Thank you, Lajean, for your kind words and your 5 Star rating. We continue, every day, to provide all of our Residents quality care. The truth is that I am blessed and thankful to have been given the opportunity to help you through this journey and that you and the entire family have chosen to be part of our Cottonwood Village Family.

August 03, 2020

By robin.casias

I visited this facility

This place smells like sewage. The food was horrible, dining area was filthy and the way the scream at the residents to get out of the doing area. The carpet looked old, activities were ok I thought the employee running it was a resident. Good luck trying to get your A/C fixed when the maintenance is outside smoking all the time. COVID-19 and bed bug hotspot.

Provider Response

Robin, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.

April 08, 2018

By Cindy

I visited this facility

Cottonwood Village was beautiful. There was a lot for everybody to do. They were kind and helpful as we went in our tour, and most of the people looked very happy to be there.

Provider Response

Cindy, thank you for sharing your positive experience!

January 03, 2018

By Mona

I visited this facility

I was not impressed with Cottonwood Village, and I would not put a family member there. It seemed unwelcoming, but the dining area was lovely, and it was clean. They have cookies and coffee available for guests and residents at all times. There was a small group of people in the library reading on their own.

Provider Response

Mona, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We have made positive changes since your visit and we look forward to another opportunity to make a better impression.

May 31, 2017

By steve170447

I visited this facility

Cottonwood Village was very nice, but my mom is not wanting to move. The staff was friendly. I visited during lunch time. There was a dog show going on, and it looked like the people were very busy with activities.

Provider Response

Steve170447, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 30, 2017

By Cottonwood care professional

I visited this facility

I visit Cottonwood Village often as a visiting health care provider . The new memory care renovation is beautiful! The memory care seniors seem to enjoy their new memory care area on the 3rd floor a lot. Staff and seniors are very friendly and it is always a pleasant place to visit... I enjoy on site visits with my patients and working with the folks at Cottonwood Village. They put seniors first which shows in a lot of ways. Can't wait to see the finished look of the rest of the renovation project for the assisted and independent living areas..

Provider Response

Cottonwood Care Professional, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2017

By Edward645014

I am a friend or relative of a current/past resident

Cottonwood Village is very nice, and the apartment is very small but comfortable. The staff is very pleasant. My mom has been there for a couple of weeks, and she seems very pleased. My mother is visually impaired, so she can't cook for herself, and they have meal service. The staff is not expected to be tipped and do not allow tipping, which is very nice. They have laundry and maid services and a lot of planned activities. It appears really clean but a little dated and in need of some updating. The staff is very courteous and appear to be very helpful.

Provider Response

Edward645014, thank you for your kind words and this wonderful review!

November 26, 2016

By Susan342210

I am a friend or relative of a current/past resident

Cottonwood Village is run by a large company. We liked it because it is a smaller town and because my mom is familiar with that community. My mom and dad lived there until my dad passed away.

Provider Response

Hi Susan342210, thank you so much for your positive comments about Cottonwood Village!

October 10, 2016

By Joe305018

I visited this facility

I did visit Cottonwood Village. I don’t have anything good to say about it. To me, it was more senior homes and not assisted living. The woman who was showing me around had a poor attitude, and I was not impressed at all. She showed me the whole facility, but I don’t remember exactly what was all there because I was so unimpressed with them I forgot what I saw. I didn’t see the dining area, and the menu was very short on what was available. The residents seemed OK. I didn’t really talk to any, but they seemed nice. The rooms were small. Honestly, I have nothing good to say about the place.

Provider Response

We are sorry you did not have a positive experience but would love another opportunity to show you all the positive changes that have been made since your last visit. We hope you will give us a second chance to exceed your expectations!

August 23, 2016

By Jeff447264

I visited this facility

I thought Cottonwood Village was plain, and I didn’t see anything negative about it. I thought it was in an excellent location and appeared to have all the services that you would require. It appeared to provide all the basic essentials, was a clean facility, and offered the services that most people would require. I thought it was a bit expensive.

Provider Response

Jeff447264, thank you for sharing your positive experience!

May 10, 2016

By Susan124212750

I visited this facility

The rooms at Cottonwood Village were excellent. It was like a 4-star hotel. The staff who cared for the residents were excellent, but their management was lousy. The dining area was gorgeous, and the food was excellent. They had different activities, like dancing and events.

Provider Response

We appreciate your positive review about your recent experience with us!

February 15, 2016

By Cindy120070650

I visited this facility

We haven’t moved my mom in yet at Cottonwood Village, but we have been there several times. It is very clean. All the people we meet along the hallways seemed very happy. The managers are excellent in their jobs. We put in a reservation for a room, and the room we’re getting is for independent living or assisted living. They also have a memory care section that is separate. For us, the room is spacious. We’re getting a two-bedroom. It has a little kitchen in which we won’t need to cook much, but it is there for us. There is a nice elevator. There are a lot of things going on every day for people with different interests. There is the main patio, and there are a couple of others. Also, they allow pets, so they have dog places that are enclosed. Parking is set up all around. Wherever you get your unit, you can park near a good entrance, which is very nice.

Provider Response

Cindy120070650, thanks for your praise and kind comments about our team.

September 16, 2015

By Caring112997550

I visited this facility

I looked at Cottonwood Village; it's too big, and it would be too confusing for my husband. He had to be able to go downstairs to eat and for activities upstairs. It's a huge facility, and I don't want him in anything that big, but the care would probably be good. I have a friend that was just placed there, and she never lived with an elevator -- nor has my husband. Trying to figure out if she's going up or down or which floor she is on is just totally above and beyond for her, and that's exactly where he would be.

Provider Response

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit and hope that you return to see all the positive changes that have been implemented since your last visit.

August 31, 2015

By Caring112597550

I visited this facility

We visited Cottonwood Village. It was good. The staff seemed acceptable, and it had a very nice dining room.

Provider Response

We appreciate your positive review about your recent experience with us!

July 13, 2015

By Annette16

I visited this facility

We went and visited Cottonwood. We liked it very much. It was nice and clean. We were shown two different apartments -- a one-bedroom and a two-bedroom. We met several of the staff there. They were all very informative of what they had to offer and the prices. They gave us a lot of information to bring home. I would recommend them mainly because of the cleanliness and the variation of help that they had. In other words, you could stay in the same apartment whether you needed assisted living or more than that. The hospital was across the street, and they had transportation to larger hospitals in case you needed it.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2015

By Youngs9999@

Other

My parents were at this facility. When placed there, it was one fee, then they "assessed" them and raised the fee! An outrageous fee for the services they say they provide. When we took them away from there...a mere five months later as we all disliked this place and especially the director...there were dirty clothes in the washing machine, in the dryer, laying in the shower and in a clothes basket! There was an area rug in the shower, so obviously they were not being assisted with showers. The whole apartment smelled of urine! If they were cleaning as they said they were, this would not be the case! We are very glad they are no longer there and would not recommend this place to anyone...ever!,,, do not put your loved ones in this facility!!

Provider Response

Hi Youngs9999@, thank you for taking the time to let us know about your experience. We are disappointed to hear that you are not satisfied but would love to have you back to see all the positive and long-lasting changes we have made at the community. We feel confident you would have a much better experience as we have worked hard to address your concerns.

April 20, 2015

By Caring103899950

I visited this facility

Very nice community. Good people. They were very helpful. At this time, the couple I'm helping is not ready to go into Cottonwood Village, but I would recommend it. We were looking at a one-bedroom, and it was certainly spacious enough for two. They had two meals a day. They had transport to doctor's appointments and outings to shopping and different entertainment. They should improve on their marketing; they need to listen to the client and not try to push for placement.

Provider Response

Hi Caring103899950, thank you so much for your positive comments about Cottonwood Village!

March 18, 2014

By Caring7210

I am a friend or relative of a resident

We placed our mother at Cottonwood Village last November. It's right down the street from where my mom lives, from where we lived before. She's pretty acclimated at this point. Her room has a pretty view of the mountain, so she's happy. It's pretty small and it took us time to get used to, but it's laid out very well. And she has a very nice bathroom which is larger than what she has at home. She loves the food. She goes on some of their little trips and special parties, and she might help out in the little bookstore or in the store in the facility. They sell gum and stuff. They keep her busy. The staff is wonderful.

Provider Response

Caring7210, we are so happy to read such a great review about Cottonwood Village! We know you have a selection of communities to choose from and we feel blessed you chose us!

July 11, 2011

By Nonslid

I visited this facility

In visiting this facility I enjoyed the grounds and garden areas. While wondering around in the garden area I noted a resident and a staff member sitting on a bench talking. They looked up and stated that I could sit there also and they scooted over to make room. They said that they were not discussing anything private that I would overhear and therefore intrude on the facilities policy of privacy. As I sat there looking about, I heard them discussing plants and gardening in general. It seems that the gentleman had once owned a nursery and was very knowledgable about plants and care of plants. the staff member was not only listening in a polite manner but was encouraging the resident to reminesce over his knowledge and past life experiences, she would ask questions that showed that she was genuinely interested in what the resident had to say. they were thoroughly enjoying their time together there in the garden. It was a very pleasant insight for me to see that staff members did care about the residents and wanted to learn more about their former lifestyles and knowledge. A very positive intake on how an elderly person is regarded and treated.

Provider Response

Hi Nonslid, thank you so much for your positive comments about Cottonwood Village!

Provider Response

Jack553724, thank you for your kind review; we are happy to pass along your comments to the team here at Cottonwood Village!

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Memory Care Reviews for Cottonwood Village

September 06, 2018

By Richard

I visited this facility

I was pleased with Cottonwood Village and it had a nice reception. Everybody there was very helpful. The dining area was nice. The room I saw was nice, clean, and adequate. They also have a library.

Provider Response

Richard, your wonderful feedback and rating mean a lot to us.

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Questions about Cottonwood Village

Describe the overall population of assisted living residents at Cottonwood Village. What is their average age? What are their favorite things to do?

We are a 55+ community, favorite things to do are: chair exercises, social time, arts/crafts, karaoke, and movie nights.

What places are near Cottonwood Village or within walking distance for assisted living residents to enjoy?

Community part, museum, public library and community recreation center.

What transportation services does Cottonwood Village offer to assisted living residents?

Medical Appointments in Cottonwood.

If Cottonwood Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Pets are allowed, up to 35 lbs. The community park is nearby.

Describe the overall population of independent living residents at Cottonwood Village. What is their average age? What are their favorite things to do?

We are a 55+ community, with various activities on-site and off-site. Favorite things to do are: Casino, scenic drives, museum trips.

What places are nearby for independent living residents to enjoy?

Community Recreation Center, Community Library, Community Park, Shopping, Walking, Wineries.

What are some recent off-site events that the community activity director at Cottonwood Village has organized?

Casino, Dinner show, scenic drives.

What transportation services does Cottonwood Village offer to independent living residents?

Grocery store, medical appointments in Cottonwood. Also, the city transportation bus stop is out front of our building.

What common areas are available for independent living residents?

Library, auditorium, art studio.

Does Cottonwood Village work with an agency or registry to provide nursing and medical assistance as needed?

We work with several home health agencies and have Dr's and NP's come on-site.

What programs or activities does Cottonwood Village offer to keep residents engaged? How does the staff engage residents' long-term memories?

Magnolia Trails program. Specialized memory care in a homelike environment. Our approach is a unique one. Our caregivers go beyond the typical management of dementia to work with families and their loved ones’ health care providers to care for the whole person—mind, body and spirit. Magnolia Trails™ focuses on five pillars of care that create a distinct approach to our memory care program. The pillars guide us as we provide residents with a tailored care plan designed to meet them where they are on their journey at any given moment.

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Services and Amenities of Cottonwood Village

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: No
Studio Apartments
Housing Extra: None

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Room Service For Meals
Dining Extra: We Offer Two Seatings

Features

Beauty Barber Shop
Resident Transportation
Party Space
General Store
Garden And Patio
Resident Parking
Spa
Features Extra: None

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Wifi
Technology Extra: Cable Tv "$30/Mo

Health services

Nurse On Staff: No

Activities

Offsite Activities
Games
Religious Services
Lectures Discussions
Book Clubs
Yoga
Cooking
Arts And Crafts
Activities Extra: Walking Club

Financial guidance

Va Benefits Consultation
Financial Guidance Extra: None

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Diet

Diet Extra: None

Languages

English

General

Resident Capacity: 58
Pets: Yes

Nurses

Nurses Extra: None

Range of services

Range Of Services Extra: None

Types of care

Walking Wheelchair Assistance

Payment options

Credit Card
Check
Payment Options Extra: None

Licenses

State Licenses: AL5401C

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About Cottonwood Village

Cottonwood Village is a senior housing facility that offers spacious, affordable apartments on a month-to-month basis. Seniors live in a friendly, caring environment with 24-hour staffing and plenty of recreational opportunities. It also provides Assisted Living services for residents with special needs.

Cottonwood Village Cottonwood, AZ

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Services and Amenities of Cottonwood Village

Room and housing options

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Features

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Technology and entertainment

Health services

Activities

Financial guidance

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General

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