IncrediCare - Woodbridge, VA Woodbridge, VA

Everett C

The last young lady that was here was great. I like that she was trustworthy. They could improve the training for the caregivers.

Teresa G_7

The agency was able to help with substitutes just in case someone didn't work out. I recommend them because the caregiver has been wonderful.

William M_44

The agency had detailed what my Dad needed. I recommend them because they provided caregivers who were able to give good care.

Barbra S

Her personality is very upbeat, and she helps me with anything. I really like my caregiver she is wonderful.

Richard W_29

They allow me to work full-time. I like their reliability.

Provider Response

Henry F_2

It has been a positive experience because they are very responsive if we had a problem and they send a different person if we need them to. I would recommend them because they are very responsive when you have them on the phone.

Michelle M_28

A lot of the caregivers are accommodating to her needs, and they're specialized in people with her circumstance. They actually show care for the well-being of the patient, it's not just a job to them.

Paul M_33

The caregivers give me the ability to have time on my own and work with him on his speech. The caregivers take lots of time with him.

Phyllis L_8

They've helped me the most with my daily routine. I appreciate that they're very nice. The quality of care is excellent.

Mary N_20

They have been concerned about me and keep me informed. They seem to care more about me as a client.

Doris W_7

They're very caring. They're very personable.

Salvatore P

They always show up on time. The quality of the care is very good.

Provider Response

Patricia "Pat" C_2

The agency has helped us the most by opening our eyes to the kind of care she needs. I like this agency because the staff is kind and helpful.

Lisa N_4

They have helped with cooking. They should improve their timeliness.

Anonymous_6625

The client's needs are the most important. They could have more training for the caregivers.

Jean W_16

I have no complaints, the client accepted the help of the caregivers and they understood each other. I liked the caregivers they sent to us. They were truly committed and did an excellent job.

Provider Response

Werner H

One nurse, Diana, came and helped me through the last few hours as she was dying and did a great job. I like that we have been with them a long time, and they did a very good job of helping us through this.

Provider Response

Steve S_24

Just being consistent with the people he sees every day and show up on time. We have had a lot of different people coming and not showing up.

Lydia & Richard S

They are able to do whatever we need. They are pleasant and able to talk with us in conversation, they show us attention and listen well. If you have a problem, it gets taken care of immediately.

Provider Response

Horst (

They have helped him clean up and take care of himself. They are very prompt and their care is always good.

Provider Response

Elizabeth C_24

It helps to know that she has quality care around the clock. I like how professional the caregivers are.

Provider Response

Anonymous_5946

He needs to take more initiative. We have had some communication issues but they do a little bit better.

Provider Response

Laura K_7

They need to have certain people as substitutes, it is a big hustle to get someone here when our usual caregiver can't make it. They should have dedicated substitute caregivers. Most of the people they have sent are great.

Provider Response

Freda G_1

My mom lived in Virginia and I live in Illinois, so when my mom started not doing well, I came into town. My mom was in a rehab facility where she was neglected, IncrediCare's top priority was to make sure she was at peace and happy. Through all the other companies interviewed, I really liked the person that took on the case. They went over everything in great detail and were at my service any time of day I called them.

Provider Response

Ann G_21

She was enjoying having someone to talk to. She liked the interaction. I liked the consistency. I think it's important to have the same people watching my parents because you get used to them.

Provider Response

Kathllen N

They made my life easier by sending caregivers familiar with hospice. They knew what they were doing. I would tell a friend that they provide consistent, excellent caregivers.

Provider Response

Brenda B_9

They provided caregivers who took good care of her. They are very responsive to people and very dedicated.

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Rebecca G_3

She needs help with everything, because she can't do anything for herself. I would recommend them because I think that some of their helpers are really good.

Provider Response

Joan P_10

They have been responsive. They got a lot of information to meet our needs. They are accessible and straight with me. The caregivers are wonderful.

Provider Response

Linda F_15

Because I can't get around to it, she does the shopping and takes care of picking up the prescriptions. The person they have assigned to me has worked out very well so that's the main thing I am looking for from them.

Provider Response

Anne B_9

They sent us the great caregiver who takes care of him. I have been lucky that we have a great caregiver for the last year.

Provider Response

Susan B_36

Only because I feel like I don't need the service. I'm pretty independent and I feel like I don't need them here often. They are reliable, I feel like the people they provide are good people.

Provider Response

Martha G_10

One of them was a little too brisk, my wife wasn't able to bond with her. We had a lot of people coming and going.

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Susan S_36

I would like for there to be more continuity. I like their communication.

Provider Response

Andy L

They can pay more attention. They can improve the office staff.

Provider Response

Ann M_22

We have been through a lot of different agencies and a lot of caregivers, but IncrediCare has found a caregiver that is almost a perfect fit for us. It makes my life a lot better, it is a relief for all of us. I recommend the company often because I have had a more positive experience with them than other companies. If there is a problem they fix it right away.

Provider Response

Richard P_8

I would end up in the hospital most of the time if it wasn't for them. The caregiver is always prompt, pleasant, and on time.

Provider Response

Patti J_2

She prefers they not be there. She doesn't think she needs them, but it really does help. By being there, they help us. When we started with them, they said they would send out a nurse every two weeks to check on her, and we have only had one visit from a nurse in the entire year we have been with them.

Provider Response

Patricia C_12

It is critical to have them, because it is a big impact. They allow him to stay home. We run through a lot of caregivers and it is sudden when the changes are made. It would be nice to have more consistent people.

Provider Response

John M_42

They are efficient most of the time with shopping. They are reliable and if they have to change workers they manage to find workers.

Provider Response

Anonymous_3676

The number that they had for the caregiver to clock in was wrong. They never could clock in at our house. They need to provide them an opportunity for the caregivers to gain a relationship with the client.

Provider Response

Anonymous_3689

In some ways, they really helped a lot and in other ways, they were poor. They need people that are interested in what they are doing. They need to screen their personnel more efficiently.

Provider Response

Renee B_3

They keep her on a schedule, and they have socialization. They are personable, professional and they follow up.

Provider Response

Anonymous_319

IncrediCare did bend over backwards to try and take care of my situation. In the beginning there was a lot of problems with IncrediCare, but they seemed to work out the problems and right now I am satisfied. In the beginning there were a lot of problems with IncrediCare. Right now the caregivers seem to be working out.

Cathy S_1

I would recommend IncrediCare because in the past couple of months they have done a really good job of supporting my mother, meeting her needs, and getting a serious wound healed in a very short period of time. IncrediCare has made life easier by being there and taking most of the burden off my shoulders in terms of my parents' care.

Dinah S

IncrediCare has very good caregivers and they really look out after people. The services I received from IncrediCare were helpful because the caregiver I had was very good with my dogs and took them out on a regular basis. She did the dishes often and helped me with the laundry.

Carol W_5

IncrediCare is a good company for someone who needs care. I like the people that I talk to from the company. My life has been pretty good, so it's easy either way.

Trisha K

IncrediCare is there when we need them, and they will make sure we have care. It is comforting for me to know that there are people to take care of my daughter if I have to leave for travel or work.

Janet H_4

IncrediCare is considerate and they listen to my needs. They try to meet my needs. The service has helped the most by giving me peace of mind knowing that my mother is taken care of. My mother seems content.

Sandra S_2

IncrediCare had poor communication one time about finding coverage, but other than that I would recommend them. They have been terrific up to that point and have tried to make amends on what happened. The services allow me to get back to normal life and also provide companionship for my mother.

Thomas S_2

IncrediCare does not hesitate to find me a better fit and get a good caregiver. They follow up with me and I get exactly what I want. I get a caregiver three times a week, she does everything.

Susan S_4

IncrediCare has done well and are friendly, but they have had problems getting me a permanent caregiver. The services have been helpful to me because they do things that I cannot.

Jean E

The first caregiver I had with IncrediCare didn't work out, but the ones after that were good. The coordinator was very attentive. The caregiver would help bathe the client and take him to doctors' appointments, which was a huge help.

Ramchandran N

IncrediCare has satisfactory services.

Anonymous_522

I would recommend IncrediCare and I would say that they were very good and conscientious.

Susan C_10

IncrediCare needs to improve the communication between all parties. I have had to call in a few times to work out some problems. IncrediCare is here when we can't be here and they help when we are busy.

Maxine K

I have had a good experience with IncrediCare. My only concern is that they keep switching nurses on me. I am able to get the lab tests that I need done completed because of IncrediCare.

Sheri S_1

IncrediCare is responsive, a pleasure to work with, and helpful. I can rely on the services to take care of my loved one.

Sandi H

IncrediCare has done a great job and provided a caregiver that we still have after four years, and provides fill-ins when needed. IncrediCare has enabled my mother to live in her own home, and has given me confidence in the care she is receiving.

Mary D_7

IncrediCare is dependable and caring. They have skilled caregivers. IncrediCare has some very caring people. The caregiver is trustworthy and frees me up for a few hours.

Cynthia C_2

IncrediCare is prompt in calling me back if I have issues or need to change my schedule. I wouldn't be able to work without the services from IncrediCare.

Cindy B_3

IncrediCare provides the services they say they will provide. The services from IncrediCare alleviate some of the pressures of the care. I don't need to do it all on my own now.

Ann846112

Incredicare is very good. For what I need right now, they're just fine. We're just trying to make it as long as possible before he goes to memory care. We chose them because the person in the firm came to see me, and I am impressed with him. We use a young man from 2:00 in the afternoon to 10:00, and he manages to keep things calm.