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IncrediCare - Woodbridge, VA Woodbridge, VA

4893 Prince William Pkwy Suite 202, Woodbridge, VA 22192

(800) 558-0653 (Caring Family Advisor™)

4.4

(69 reviews)

Offers Home Care

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IncrediCare - Woodbridge, VA

Woodbridge, Virginia 22192


4.4

(69 reviews)


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Woodbridge, Virginia 22192



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Reviews of IncrediCare - Woodbridge, VA in Woodbridge, Virginia

4.4

(69 reviews)

    Anonymous_7598

    4

    September 25, 2023

    I am a current client of this provider

    The provider service has helped me the most because I can go back to work. I do not have any issues with scheduling or communicating.

    Marlene A_2

    5

    September 16, 2023

    I am a current client of this provider

    They have certainly helped. The people that came did a good job.

    Kim Y_1

    5

    August 29, 2023

    I am a current client of this provider

    They make my experience positive by providing a companion for my mother who is competent. We are very satisfied with the care my mother received.

    Earl C_2

    5

    August 24, 2023

    I am a current client of this provider

    They take my father to his appointments. Their people are great and I can easily get in touch with them.

    Provider Response

    We are blessed to have the opportunity to help you. Many of us struggle with letting others help us with things that are harder to do on their own than they used to be. We appreciate your courage to recognize areas we can help you stay independent in your home.

    Norma W_5

    5

    August 16, 2023

    I am a current client of this provider

    She helps us in every way. She is very protecting and nurturing. The one we have now is outstanding.

    Provider Response

    We appreciate your feedback. It is our primary objective to ensure you have the care and attention you deserve,

    Anonymous_6686

    4

    July 25, 2023

    I am a past client of this provider

    Whenever there was a conflict and they were able to switch people. I would mention them to people but wouldn't go out of my way to mention them, charge me less and pay your employees.

    Everett C

    4

    July 19, 2023

    I am a current client of this provider

    The last young lady that was here was great. I like that she was trustworthy. They could improve the training for the caregivers.

    Teresa G_7

    5

    June 28, 2023

    I am a current client of this provider

    The agency was able to help with substitutes just in case someone didn't work out. I recommend them because the caregiver has been wonderful.

    William M_44

    5

    June 24, 2023

    I am a past client of this provider

    The agency had detailed what my Dad needed. I recommend them because they provided caregivers who were able to give good care.

    Barbra S

    4

    June 16, 2023

    I am a current client of this provider

    Her personality is very upbeat, and she helps me with anything. I really like my caregiver she is wonderful.

    Richard W_29

    5

    May 30, 2023

    I am a current client of this provider

    They allow me to work full-time. I like their reliability.

    Provider Response

    We are grateful for the opportunity to help you and your family. It is as important to us to help you maintain your work/life balance as it is the direct care we provide your loved one.

    Henry F_2

    5

    May 22, 2023

    I am a current client of this provider

    It has been a positive experience because they are very responsive if we had a problem and they send a different person if we need them to. I would recommend them because they are very responsive when you have them on the phone.

    Michelle M_28

    5

    May 18, 2023

    I am a current client of this provider

    A lot of the caregivers are accommodating to her needs, and they're specialized in people with her circumstance. They actually show care for the well-being of the patient, it's not just a job to them.

    Paul M_33

    4

    April 17, 2023

    I am a current client of this provider

    The caregivers give me the ability to have time on my own and work with him on his speech. The caregivers take lots of time with him.

    Phyllis L_8

    5

    March 27, 2023

    I am a current client of this provider

    They've helped me the most with my daily routine. I appreciate that they're very nice. The quality of care is excellent.

    Mary N_20

    4

    March 22, 2023

    I am a current client of this provider

    They have been concerned about me and keep me informed. They seem to care more about me as a client.

    Doris W_7

    5

    March 14, 2023

    I am a current client of this provider

    They're very caring. They're very personable.

    Salvatore P

    5

    February 9, 2023

    I am a current client of this provider

    They always show up on time. The quality of the care is very good.

    Provider Response

    Thanks for the positive feedback. Giving you the opportunity to spend quality time with your wife is as important to us as providing her with the support she deserves.

    Patricia "Pat" C_2

    5

    January 27, 2023

    I am a current client of this provider

    The agency has helped us the most by opening our eyes to the kind of care she needs. I like this agency because the staff is kind and helpful.

    Lisa N_4

    4

    January 17, 2023

    I am a current client of this provider

    They have helped with cooking. They should improve their timeliness.

    Anonymous_6625

    3

    October 27, 2022

    I am a current client of this provider

    The client's needs are the most important. They could have more training for the caregivers.

    Jean W_16

    5

    October 24, 2022

    I am a past client of this provider

    I have no complaints, the client accepted the help of the caregivers and they understood each other. I liked the caregivers they sent to us. They were truly committed and did an excellent job.

    Provider Response

    Thank you so much for the kind words. We consider giving family caregivers the ability for personal time as important a part of our role as the specific patient care we provide.

    Werner H

    5

    September 29, 2022

    I am a past client of this provider

    One nurse, Diana, came and helped me through the last few hours as she was dying and did a great job. I like that we have been with them a long time, and they did a very good job of helping us through this.

    Provider Response

    Thank you for your kind words. It has been a pleasure to serve you and your wife for 3 years and we look forward to many more to come.

    Steve S_24

    3

    September 26, 2022

    I am a current client of this provider

    Just being consistent with the people he sees every day and show up on time. We have had a lot of different people coming and not showing up.

    Lydia & Richard S

    5

    May 16, 2022

    I am a current client of this provider

    They are able to do whatever we need. They are pleasant and able to talk with us in conversation, they show us attention and listen well. If you have a problem, it gets taken care of immediately.

    Provider Response

    I am pleased to hear we are meeting your expectations. Home Care is a people business. While no one can guarantee there will never be issues. We pride and and focus ourselves on how quickly we respond and resolve. Thanks so much for the kind words.

    Horst (

    4

    April 28, 2022

    I am a current client of this provider

    They have helped him clean up and take care of himself. They are very prompt and their care is always good.

    Provider Response

    We appreciate your feedback. We consistency and quality are the key values we strive to instill in our team.

    Elizabeth C_24

    5

    April 26, 2022

    I am a current client of this provider

    It helps to know that she has quality care around the clock. I like how professional the caregivers are.

    Provider Response

    Your peace of mind is as important to us as the care for your loved one. We appreciate the kind words and all the support from the family to make this a positive in home care experience for all parties. It is deep compassion for loved ones and strong open communication that is the secret sauce to help this who wish to remain in their homes. Thanks so much!

    Anonymous_5946

    4

    April 19, 2022

    I am a current client of this provider

    He needs to take more initiative. We have had some communication issues but they do a little bit better.

    Provider Response

    Thanks so much for taking the time to respond. It is the reason we survey our clients and care providers monthly so we can focus on areas to improve in. We respect your desire to respond Anonymous but please feel free to contact me directly for areas where we can improve on taking care of your needs.

    Laura K_7

    5

    February 23, 2022

    I am a past client of this provider

    They need to have certain people as substitutes, it is a big hustle to get someone here when our usual caregiver can't make it. They should have dedicated substitute caregivers. Most of the people they have sent are great.

    Provider Response

    Thank you for your kind feedback. It is a joy to care for your parents. Your engagement in helping define the Care Plan has been a large part of our success. It is important to us to know that we can support your busy schedule while giving you the peace of mind that your parents are safe in their home.

    Freda G_1

    5

    November 10, 2021

    I am a past client of this provider

    My mom lived in Virginia and I live in Illinois, so when my mom started not doing well, I came into town. My mom was in a rehab facility where she was neglected, IncrediCare's top priority was to make sure she was at peace and happy. Through all the other companies interviewed, I really liked the person that took on the case. They went over everything in great detail and were at my service any time of day I called them.

    Provider Response

    We were honored by the trust you placed in us. Managing and coordinating the care needs for your Mom was an extreme pleasure.

    Ann G_21

    5

    September 21, 2021

    I am a past client of this provider

    She was enjoying having someone to talk to. She liked the interaction. I liked the consistency. I think it's important to have the same people watching my parents because you get used to them.

    Provider Response

    Thank you for taking time from your busy schedule to share your kind words. We take serious effort to assign compatible and consistent care professionals and it will appreciate knowing when we are successful and when we are not.

    Kathllen N

    5

    May 19, 2021

    I am a past client of this provider

    They made my life easier by sending caregivers familiar with hospice. They knew what they were doing. I would tell a friend that they provide consistent, excellent caregivers.

    Provider Response

    Thanks so much! Our employees are the soul of our services. We take great pride and matching the right provider to each case.

    Brenda B_9

    5

    May 19, 2021

    I am a past client of this provider

    They provided caregivers who took good care of her. They are very responsive to people and very dedicated.

    Provider Response

    Thank you so much for your kind words. We pride our selves on being responsive to everyone we engage with on a daily basis.

    Rebecca G_3

    5

    April 30, 2021

    I am a current client of this provider

    She needs help with everything, because she can't do anything for herself. I would recommend them because I think that some of their helpers are really good.

    Provider Response

    We appreciate the time we have with you and your family. Thanks so much for taking the time to provide the feedback.

    Joan P_10

    5

    March 11, 2021

    I am a current client of this provider

    They have been responsive. They got a lot of information to meet our needs. They are accessible and straight with me. The caregivers are wonderful.

    Provider Response

    Thank you so much for your review. We take great strides to get as much detail in advance so that we can better match care providers.

    Linda F_15

    5

    February 24, 2021

    I am a current client of this provider

    Because I can't get around to it, she does the shopping and takes care of picking up the prescriptions. The person they have assigned to me has worked out very well so that's the main thing I am looking for from them.

    Provider Response

    Thank you for the kind words. We consider meeting the individual needs of our clients as a condition of our service.

    Anne B_9

    4

    December 11, 2020

    I am a current client of this provider

    They sent us the great caregiver who takes care of him. I have been lucky that we have a great caregiver for the last year.

    Provider Response

    Thank you so much for the kind words. We are very proud of our care providers and take great effort to make sure we find compatible partners.

    Susan B_36

    4

    November 5, 2020

    I am a current client of this provider

    Only because I feel like I don't need the service. I'm pretty independent and I feel like I don't need them here often. They are reliable, I feel like the people they provide are good people.

    Provider Response

    Thanks for the feedback. We are proud of our employees and are pleased you are satisfied.

    Martha G_10

    3

    November 2, 2020

    I am a past client of this provider

    One of them was a little too brisk, my wife wasn't able to bond with her. We had a lot of people coming and going.

    Provider Response

    Thank you for your feedback. We had some challenges in staffing your location which definitely contributed to the many people. We have subsequently increased our recruiting efforts in your area to recruit and retain a larger team to match with clients.

    Susan S_36

    4

    October 5, 2020

    I am a current client of this provider

    I would like for there to be more continuity. I like their communication.

    Provider Response

    Thank you for your kind words. We have recently experienced rapid growth which caused some challenges with continuity of low hour shifts. We have recently added 10 additional staff over the past two months which will help us return to continuity of caregivers.

    Andy L

    4

    September 1, 2020

    I am a current client of this provider

    They can pay more attention. They can improve the office staff.

    Provider Response

    Thanks so much for taking the time to respond. Over the past 60 days we have replaced our office staff with a more experienced and home care knowledgeable team. I trust you will see dramatic improvement going forward.

    Ann M_22

    5

    August 3, 2020

    I am a current client of this provider

    We have been through a lot of different agencies and a lot of caregivers, but IncrediCare has found a caregiver that is almost a perfect fit for us. It makes my life a lot better, it is a relief for all of us. I recommend the company often because I have had a more positive experience with them than other companies. If there is a problem they fix it right away.

    Provider Response

    Thanks so much for your kind words. For us caring means stay engaged and taking the necessary actions until we make the right match of caregiver and family. Reducing the stress for family caregivers is as important to us as the value we provide to the care recipient.

    Richard P_8

    5

    July 7, 2020

    I am a current client of this provider

    I would end up in the hospital most of the time if it wasn't for them. The caregiver is always prompt, pleasant, and on time.

    Provider Response

    Thanks so much for the kind words. We make every effort to provide compatible caregivers who are focused on providing holistic care to maintain and improve wellness.

    Patti J_2

    4

    July 1, 2020

    I am a current client of this provider

    She prefers they not be there. She doesn't think she needs them, but it really does help. By being there, they help us. When we started with them, they said they would send out a nurse every two weeks to check on her, and we have only had one visit from a nurse in the entire year we have been with them.

    Provider Response

    Thanks so much for your feedback. Most of us would prefer not to have care. We take extra care to match caregivers who understand to balance the need for independence with the need for assistance. We have recently added two nurses to our staff to ensure we meet our commitment of biweekly visits.

    Patricia C_12

    5

    May 20, 2020

    I am a current client of this provider

    It is critical to have them, because it is a big impact. They allow him to stay home. We run through a lot of caregivers and it is sudden when the changes are made. It would be nice to have more consistent people.

    Provider Response

    Thanks so much for the feedback. It is pleasure to help you and your Dad. No count we have had some challenges with compatibility, but are confident that we have matched the right fit now.

    John M_42

    5

    May 13, 2020

    I am a current client of this provider

    They are efficient most of the time with shopping. They are reliable and if they have to change workers they manage to find workers.

    Provider Response

    Thank you so much for the positive feedback. We take the need for consistency and reliability very seriously.

    Anonymous_3676

    1

    April 1, 2020

    I am a past client of this provider

    The number that they had for the caregiver to clock in was wrong. They never could clock in at our house. They need to provide them an opportunity for the caregivers to gain a relationship with the client.

    Provider Response

    Thank you for taking the time to provide feedback. We were in the process of changing our electronic clock in system and had several issues. These issues have been subsequently corrected. We expect to provide consistent/compatible caregivers for all of our clients. Unfortunately where we have shorter shifts it is challenging to accomplish. That being said we have restructured ourselves internally so that if we have to make changes on a shift we will have a consistent replacement to help ensure there is consistency with caregivers assigned to families and relationships can be built and maintained.

    Anonymous_3689

    3

    March 4, 2020

    I am a past client of this provider

    In some ways, they really helped a lot and in other ways, they were poor. They need people that are interested in what they are doing. They need to screen their personnel more efficiently.

    Provider Response

    Thanks so much for your feedback. We are glad that we could help. We have recently made changes to both our screening process and our client/caregiver matching process that will address your concerns. Currently our RN and LPN have taken the responsibility to assign and supervise caregivers on cases.

    Renee B_3

    5

    February 14, 2020

    I am a current client of this provider

    They keep her on a schedule, and they have socialization. They are personable, professional and they follow up.

    Provider Response

    We appreciate your kind words. Your mother is a joy. We are pleased that we were able to meet her language requirements to keep her comfortable and socialized.

    Anonymous_319

    3

    October 5, 2017

    I am a current client of this provider

    IncrediCare did bend over backwards to try and take care of my situation. In the beginning there was a lot of problems with IncrediCare, but they seemed to work out the problems and right now I am satisfied. In the beginning there were a lot of problems with IncrediCare. Right now the caregivers seem to be working out.

    Cathy S_1

    5

    October 4, 2017

    I am a current client of this provider

    I would recommend IncrediCare because in the past couple of months they have done a really good job of supporting my mother, meeting her needs, and getting a serious wound healed in a very short period of time. IncrediCare has made life easier by being there and taking most of the burden off my shoulders in terms of my parents' care.

    Dinah S

    4

    October 4, 2017

    I am a past client of this provider

    IncrediCare has very good caregivers and they really look out after people. The services I received from IncrediCare were helpful because the caregiver I had was very good with my dogs and took them out on a regular basis. She did the dishes often and helped me with the laundry.

    Carol W_5

    4

    September 9, 2017

    I am a current client of this provider

    IncrediCare is a good company for someone who needs care. I like the people that I talk to from the company. My life has been pretty good, so it's easy either way.

    Trisha K

    4

    September 9, 2017

    I am a current client of this provider

    IncrediCare is there when we need them, and they will make sure we have care. It is comforting for me to know that there are people to take care of my daughter if I have to leave for travel or work.

    Janet H_4

    5

    September 1, 2017

    I am a current client of this provider

    IncrediCare is considerate and they listen to my needs. They try to meet my needs. The service has helped the most by giving me peace of mind knowing that my mother is taken care of. My mother seems content.

    Sandra S_2

    5

    September 1, 2017

    I am a current client of this provider

    IncrediCare had poor communication one time about finding coverage, but other than that I would recommend them. They have been terrific up to that point and have tried to make amends on what happened. The services allow me to get back to normal life and also provide companionship for my mother.

    Thomas S_2

    5

    September 1, 2017

    I am a current client of this provider

    IncrediCare does not hesitate to find me a better fit and get a good caregiver. They follow up with me and I get exactly what I want. I get a caregiver three times a week, she does everything.

    Susan S_4

    4

    August 3, 2017

    I am a current client of this provider

    IncrediCare has done well and are friendly, but they have had problems getting me a permanent caregiver. The services have been helpful to me because they do things that I cannot.

    Jean E

    4

    August 1, 2017

    I am a past client of this provider

    The first caregiver I had with IncrediCare didn't work out, but the ones after that were good. The coordinator was very attentive. The caregiver would help bathe the client and take him to doctors' appointments, which was a huge help.

    Ramchandran N

    4

    August 1, 2017

    I am a current client of this provider

    IncrediCare has satisfactory services.

    Anonymous_522

    5

    July 7, 2017

    I am a past client of this provider

    I would recommend IncrediCare and I would say that they were very good and conscientious.

    Susan C_10

    5

    July 3, 2017

    I am a current client of this provider

    IncrediCare needs to improve the communication between all parties. I have had to call in a few times to work out some problems. IncrediCare is here when we can't be here and they help when we are busy.

    Maxine K

    5

    June 1, 2017

    I am a current client of this provider

    I have had a good experience with IncrediCare. My only concern is that they keep switching nurses on me. I am able to get the lab tests that I need done completed because of IncrediCare.

    Sheri S_1

    5

    June 1, 2017

    I am a current client of this provider

    IncrediCare is responsive, a pleasure to work with, and helpful. I can rely on the services to take care of my loved one.

    Sandi H

    5

    June 1, 2017

    I am a current client of this provider

    IncrediCare has done a great job and provided a caregiver that we still have after four years, and provides fill-ins when needed. IncrediCare has enabled my mother to live in her own home, and has given me confidence in the care she is receiving.

    Mary D_7

    5

    May 2, 2017

    I am a current client of this provider

    IncrediCare is dependable and caring. They have skilled caregivers. IncrediCare has some very caring people. The caregiver is trustworthy and frees me up for a few hours.

    Cynthia C_2

    5

    May 2, 2017

    I am a current client of this provider

    IncrediCare is prompt in calling me back if I have issues or need to change my schedule. I wouldn't be able to work without the services from IncrediCare.

    Cindy B_3

    4

    May 2, 2017

    I am a current client of this provider

    IncrediCare provides the services they say they will provide. The services from IncrediCare alleviate some of the pressures of the care. I don't need to do it all on my own now.

    Ann846112

    4

    August 2, 2016

    I am a current client of this provider

    Incredicare is very good. For what I need right now, they're just fine. We're just trying to make it as long as possible before he goes to memory care. We chose them because the person in the firm came to see me, and I am impressed with him. We use a young man from 2:00 in the afternoon to 10:00, and he manages to keep things calm.

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    Services and Amenities of IncrediCare - Woodbridge, VA in Woodbridge, Virginia

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments

    Housekeeping & Maintenance

    • Maintenance & Repair Services

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Range Of Services: in-home health care (medical care)
    • Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance, VA Benefits
    • Licenses: Virginia Department of Health Home Care Organization

    About IncrediCare - Woodbridge, VA in Woodbridge, Virginia

    IncrediCare - Woodbridge, VA is a Senior Care provider in Woodbridge, Virginia that offers residents Home Care services. Contact IncrediCare - Woodbridge, VA for more details on services and rates.

    Map of IncrediCare - Woodbridge, VA

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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