Right at Home Winchester, VA

Eileen M_5

They helped us the most by sending great caregivers to our home. I want them to have shorter time periods.

Paul H_20

They made things easier just by assigning the caregivers, and many were proactive. The training they gave must've been great. We liked the competency of the people they sent. We were impressed of the whole nature of how they organized everything.

Thomas R_11

I cannot do much without them, I just sit on the recliner when they are gone. They make my life easier. My wife has been with service companies and they do not know what they are doing. I have never had any problems with them sending people all the time.

Diana T_1

They provide knowledgeable and friendly support people for him. I like that they will work with me on which day we are available and the flexibility of the services.

Alissa G

It really helps her when they take her to the grocery store. I like that they call me and check up on her.

Paul S_17

They make my life easier by doing things that I used to dread doing that caused me stress. They give me a more relaxed feeling and improve the quality of my life. I would recommend this company because they have quality personnel and attention to detail.

David N_5

They were able to provide short-term companion help. I would recommend them because the services were convenient. Two of the three caregivers were great for me.

Mary K_28

I could not lift my husband anymore so I needed them to help with that. They worked very hard for me to get the care I needed and were great if any issues ever arose.

Greg L_5

The individuals that came could not prepare a meal on a stove. I would like to see the communication improved.

Provider Response

Brenda W_9

I don't have to worry to make sure someone is coming, they make it easy, someone will always come. I like the idea that if there's a problem like someone can't come they will call me and let me know. There is always a person there.

Marylynne S

The services have helped me feel better with the therapy. I would like for them to have more consistency in the caregivers they send. The people in the company are very nice.

Dorthy M

The services have enabled me to get out and run errands I was not able to before. Their caregivers are really good.

Anonymous_4550

The snow has kept them away for a few days, but the caregivers have done things for us that we can't do. The agency takes the time to work with you individually.

Happydawn

We have an excellent caregiver in Katrina. She helps me care for my 94 year old immobile dad with dementia . She laughs and jokes with him. She gets him all cleaned up and dressed and ready for the day. She makes him yummy meals and gets him fed which is not always easy when he doesn’t want to eat . She makes sure the kitchen is all cleaned and organized even better than before she arrived. She goes above and beyond by finding things to do during down times to help make my life easier . For example she reorganized his whole dresser which she certainly didn’t have to do! She even sprinkled salt in my driveway before the snow! Thank you Katrina , you are awesome! :-)

Becky B_6

My mom has gotten more healthy. They should have the option to have fewer hours than 4 available in a shift.

Liz B_3

They provide adequate care and I do not have to worry about my husband. For the most part, I have liked the caregivers that have been sent.

LLBB

Communication, customer service and dedication are the key components to a successful business and this is exactly what Right At Home delivers. Unexpectedly our aging father needed help quickly. Right At Home started the next day. The care partners provided so much.....meals, medication management, bathing, dressing, personal hygiene, light housekeeping/laundering, as well as, accompanying our father to endless doctor appointments, the grocery store, the barber shop, walks and country rides. Most importantly we knew our father was safe, well taken care of and had companionship on a daily basis. Terisa became a part of our family. She was professional, dedicated and has a heart of gold; it was very apparent she loves her job and shines at it every day. Right At Home is the perfect choice for any senior that needs help!

Ron C_4

Scheduling communications great, just taking care with the need of our parents, they filled the gap with help we needed. They follow up on schedule, and they made sure I always had the schedule for the following weeks, it's been a good experience so far.

Brenda P_7

They helped her with preparing meals and feeding her. I liked that they were every helpful in providing everything we needed.

Martha P_8

They are always prompt and easy to work with. I do not need him to do a lot of things. I do not need them all the time. They work with me when I need to make an appointment. They are flexible.

Alex Y

Good communication. I have had direct access to the owner of the company I could contact him if I needed. I like that the caregivers seem to enjoy helping old people. They see it as a way to help people not just as a job.

Beth B_14

They were able to provide the care for my parents that they needed. I liked that they were really quick to communicate back to me.

Toni M_2

It's much easier for me because of the attention he gives to my husband. The current person we have is more responsive to my husband's needs.

Patrice H_1

He looks forward to the guy coming by. The guy who's been showing up has been very nice and he does a little more than he's supposed to.

Sylvia L_4

We have a caregiver that helps her with a shower. It takes the weight off of me. I can leave home and know that she's being cared for. They've been so perfect with managing a caregiver and choosing one that's compatible with her.

Mike Durant221

Pete’s staff are very friendly and helpful from day one! They go above and beyond the call of duty!!

Anonymous_2552

They let me get out of the house. They need to pay their people more and offer their people health insurance.

Dale H_8

They are very understanding. She helps her to do personal and daily things. I like that they are very honest.

Winchester W's

Staff members are well prepared and always arrive on time. Everyone is friendly and helpful. Billing is very easy with weekly emails.

danco

The company is easy to work with and very responsive to our needs

Steve'O

Provides help with daily activities (dressing, meal preparation, etc.,) they assure the day is started out right. Without their help I would not be able to maintain my independence and remain in my own home. The agency has always been responsive and welcoming, the staff is punctual and respectful.

CHT-CRT

We are totally pleased with the care givers and the staff. Care givers are neat, pleasant, helpful, supportive attitude, willing to pitch in, arrive on time, conform to needs requested. Staff is likewise pleasant, efficient, timely, responsive. Highly recommend Right at Home-Winchester.

esther40

Reliable, professional, and caring staff!! Would highly recommend.

Jon Dryer

Pete's staff stepped right in and provided excellent, reliable and caring assistance companion and housekeeping services for my mother until we reached the point where assisted living was unavoidable. I am located beyond easy access, and the Right at Home folks were extremely flexible and available in meeting contingencies as they arose.

Geoffrey W

They have given me lots of personal attention when I have had to call them. They could help me a little bit more, but they do a pretty good job normally.

Sylvia L_3

All of the staff has been really nice. There have been times that we have had subs come in last minute, and they have all been really good. At the beginning, I couldn't leave her by herself, so it was very important to have someone there to care for her.

Harold G

I feel that the overall management is good, and they are prompt in finding a replacement if a caregiver is unable to come. There has always been someone here whenever the regular caregiver is unable to make it. For our situation, that's very good. We have one person that is full time, and she does 5 hours. I would rate her poorly, but all others have been more helpful in a number of ways to support for me. They have taken care of my wife really well, though.

Stephen S_8

They are dependable by showing up. They make sure that he is up and running and good to go for the day.

Steven M

They have provided proper service. They have been good about quick scheduling and being flexible about times. They have helped my mom organize her place.

Mary W_5

They can be on time for appointments. They have a list of what needed to be done, and a lot of times they don't do that. They should just do the things that are on the list. They should follow the rules in the booklet.

Gerald

Great service and caring people. They were there when I needed them.

Ray

Pete and the homecare team were great. Always flexible with hours as well as who was the best fit for our needs. The 12-hour shifts helped keep the turnover in the house to a minimum.

Paul S.

Lisa does a good job. Really cares about the people. Right at Home, great job.

Helen

Lisa, the aide, does a wonderful job. I am very pleased with her help. Right at Home is a wonderful company. I was happy to have them for my help.

Dorothy

She makes my life better all the way round. She is the sunshine of my day.

June

Alicia works for Right at Home. She does everything I ask. Many times she empties trash cans, vacuums, and does dishes without being asked. She sees what needs to be done and does it. She also helps with personal care. I cannot lift my left leg, so she helps me on and off my shower chair and with dressing.

Wendy Gooditis

The care has been professional, certainly, but also very warm. We have narrowed it down to care workers my parents really feel comfortable with. I have no complaints and no fears.

MK42

We had Right at Home in to watch both my mother and father. They were recommended by a nurse at WMC and have given my brother and me peace of mind and confidence. We both live close but have jobs that require us to rely on help with their care; the caregivers and the office staff made this a wonderful experience. Both of our parents enjoyed their final stage of life with Right at Home, not only did they provide for their physical needs but they keep them occupied and engaged and made them happy! They also were very helpful in noting changes in my mom's condition as she got worse in the late spring and June. They are great,,we recommend them to everyone..

jdb56

Right at Home has been excellent throughout the experience of providing care for my mother while she was recovering from a fall that immobilized her. From Pete to Debbie to the actual caregivers, they have done an excellent job, over delivered as far as my family and I are concerned.

Mary Jo286814

Without Right at Home my mother couldn't have stayed in her home which I had always promised her. The caregivers were wonderful and all administrators were so helpful whenever I called them. I was 500 miles away, but it was so easy working with everyone with texting and phone calls. I highly recommend Right at Home!

Paulette153146

Donna and Joey come to stay with my husband so I can go to my doctor appointments, shopping, etc. My husband likes both Donna and Joey. They are very caring and friendly. I know my husband is in good hands, so I don't have to worry. They give excellent care. I would highly recommend them to my friends.

Brenda723734

Right at Home has been very good with taking care of my mother. Their staff is very good.

Kim S.168365

Pete and all the staff are very caring and sensitive to the needs of our situation. My wife and I feel extremely confident about the care Right at Home caregivers provide my 90-year old mother.

Janice D.

They have been very nice and know how to talk to you. It has been a pleasure working with them.

Bernie723543

I was extremely happy with the services for my mother. Unfortunately, I have to say my mom passed away on 05/10/16. I know she was happy with the services. One more note, I truly like that we were able to just have 1 hour, no mileage and no travel time added to your services like other homecare.

Stephany355450

Right At Home surpassed our highest expectations! They were dedicated to finding not only reliable, competent and qualified caregivers, but also the best match of personalities for my dad. As his needs increased, they were able to supply more caregivers, sometimes with only short notice. They took such a personal interest in providing the highest quality care. We felt as if they were almost family!