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Right at Home Winchester, VA

918 Amherst St, Winchester, VA 22601

(540) 302-5907

Verified Partner

4.82

(62 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020, 2022

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Reviews of Right at Home Winchester, VA in Winchester, Virginia

4.82

(62 reviews)

    Top rated on Caring.com

    2019, 2020, 2022

    View More

    Ginger

    5

    October 11, 2023

    I am a current client of this provider

    The quality of in-home care for my parents is the most important factor, and Right at Home has been terrific on this score. The care-givers are experienced, attentive, respectful, and very pleasant. My parents feel safe and comfortable with them, and I don't worry when I know that Right at Home is there. A close second in importance is the excellent and responsive management, which has made the in-home care process run so smoothly. The office staff handle all scheduling quickly and clearly, ensuring all our regular shifts are filled by caregivers we know and trust, and providing coverage for additional shifts of care when our needs arise. They are resourceful and flexible and know my parents' preferences and priorities; we have complete confidence in them.

    llacy

    5

    October 10, 2023

    I am a past client of this provider

    They provided 24/7 one on one care for my mother with alzheimer's. Staff was on time and genuinely cared for my mother and was very responsive and flexible to our needs and schedule.

    Provider Response

    Thank you Lou, it was such a pleasure to serve your family and to work with each of you!

    KimBryant

    5

    October 10, 2023

    I am a past client of this provider

    We used Right at Home for personal care for my grandmother and would use them again in a heartbeat. The caregivers were compassionate, attentive and went above and beyond to make sure my grandmother was well cared for. She was hesitant to have someone she didn't know come into her home at first, but they were very good about making sure she was comfortable at all times and she soon came to think of them as part of the family. They were very flexible when her needs started to change and she required around the clock care. Right at Home stayed with us through her last days, and we will forever be grateful for them.

    Provider Response

    Thank you for the review Kim, we were so happy to serve your family; everyone enjoyed working with your grandmother and you!

    Catrons-Webbies

    5

    May 11, 2022

    I am a current client of this provider

    Right At Home took care of my dad while he was in Hospice Care for 13 months, and for many months before that when the Parkinson's Disease progressed. The caregivers have always provided the best care and have become part of the family. Since my dad's passing, we have continued companion care for my mom. Today is National Third Shift Workers Day--a big shout-out to Kaleah, Kim, Lisa, and any others that stayed at the house to supervise and watch over my parents. THANK YOU!

    Anonymous_4798

    4

    May 27, 2021

    I am a past client of this provider

    They took care of my mother. They watched her while I was at work. Some of their caregivers are not very good, but I understand there are difficulties finding good caregivers.

    Joanne C_10

    5

    May 18, 2021

    I am a current client of this provider

    It's very helpful to know that he is very cared for when I am not there. I like that they are very responsive and when I call I can talk to someone. I like that they have a website and can check the bill and caregivers; it is very user friendly.

    Eileen M_5

    5

    May 10, 2021

    I am a past client of this provider

    They helped us the most by sending great caregivers to our home. I want them to have shorter time periods.

    Paul H_20

    5

    May 10, 2021

    I am a past client of this provider

    They made things easier just by assigning the caregivers, and many were proactive. The training they gave must've been great. We liked the competency of the people they sent. We were impressed of the whole nature of how they organized everything.

    Thomas R_11

    5

    April 30, 2021

    I am a current client of this provider

    I cannot do much without them, I just sit on the recliner when they are gone. They make my life easier. My wife has been with service companies and they do not know what they are doing. I have never had any problems with them sending people all the time.

    Diana T_1

    5

    April 29, 2021

    I am a current client of this provider

    They provide knowledgeable and friendly support people for him. I like that they will work with me on which day we are available and the flexibility of the services.

    Alissa G

    5

    April 7, 2021

    I am a past client of this provider

    It really helps her when they take her to the grocery store. I like that they call me and check up on her.

    Paul S_17

    5

    April 7, 2021

    I am a current client of this provider

    They make my life easier by doing things that I used to dread doing that caused me stress. They give me a more relaxed feeling and improve the quality of my life. I would recommend this company because they have quality personnel and attention to detail.

    David N_5

    5

    March 18, 2021

    I am a past client of this provider

    They were able to provide short-term companion help. I would recommend them because the services were convenient. Two of the three caregivers were great for me.

    Mary K_28

    5

    March 16, 2021

    I am a past client of this provider

    I could not lift my husband anymore so I needed them to help with that. They worked very hard for me to get the care I needed and were great if any issues ever arose.

    Greg L_5

    2

    March 10, 2021

    I am a past client of this provider

    The individuals that came could not prepare a meal on a stove. I would like to see the communication improved.

    Provider Response

    Greg, I am sorry to hear that you had a negative experience with our caregivers cooking. We really enjoyed working for your father and appreciate this feedback because we constantly strive to improve on our service and offer an enjoyable experience to everyone who we serve. Respectfully, Peter Lawrence

    Brenda W_9

    5

    March 4, 2021

    I am a current client of this provider

    I don't have to worry to make sure someone is coming, they make it easy, someone will always come. I like the idea that if there's a problem like someone can't come they will call me and let me know. There is always a person there.

    Marylynne S

    4

    March 4, 2021

    I am a current client of this provider

    The services have helped me feel better with the therapy. I would like for them to have more consistency in the caregivers they send. The people in the company are very nice.

    Dorthy M

    5

    February 19, 2021

    I am a current client of this provider

    The services have enabled me to get out and run errands I was not able to before. Their caregivers are really good.

    Anonymous_4550

    5

    February 19, 2021

    I am a current client of this provider

    The snow has kept them away for a few days, but the caregivers have done things for us that we can't do. The agency takes the time to work with you individually.

    Happydawn

    5

    February 19, 2021

    I am a current client of this provider

    We have an excellent caregiver in Katrina. She helps me care for my 94 year old immobile dad with dementia . She laughs and jokes with him. She gets him all cleaned up and dressed and ready for the day. She makes him yummy meals and gets him fed which is not always easy when he doesn’t want to eat . She makes sure the kitchen is all cleaned and organized even better than before she arrived. She goes above and beyond by finding things to do during down times to help make my life easier . For example she reorganized his whole dresser which she certainly didn’t have to do! She even sprinkled salt in my driveway before the snow! Thank you Katrina , you are awesome! :-)

    Becky B_6

    4

    February 5, 2021

    I am a current client of this provider

    My mom has gotten more healthy. They should have the option to have fewer hours than 4 available in a shift.

    Liz B_3

    4

    February 4, 2021

    I am a current client of this provider

    They provide adequate care and I do not have to worry about my husband. For the most part, I have liked the caregivers that have been sent.

    LLBB

    5

    February 1, 2021

    I am a past client of this provider

    Communication, customer service and dedication are the key components to a successful business and this is exactly what Right At Home delivers. Unexpectedly our aging father needed help quickly. Right At Home started the next day. The care partners provided so much.....meals, medication management, bathing, dressing, personal hygiene, light housekeeping/laundering, as well as, accompanying our father to endless doctor appointments, the grocery store, the barber shop, walks and country rides. Most importantly we knew our father was safe, well taken care of and had companionship on a daily basis. Terisa became a part of our family. She was professional, dedicated and has a heart of gold; it was very apparent she loves her job and shines at it every day. Right At Home is the perfect choice for any senior that needs help!

    Ron C_4

    5

    January 18, 2021

    I am a current client of this provider

    Scheduling communications great, just taking care with the need of our parents, they filled the gap with help we needed. They follow up on schedule, and they made sure I always had the schedule for the following weeks, it's been a good experience so far.

    Brenda P_7

    5

    January 7, 2021

    I am a past client of this provider

    They helped her with preparing meals and feeding her. I liked that they were every helpful in providing everything we needed.

    Martha P_8

    5

    January 7, 2021

    I am a current client of this provider

    They are always prompt and easy to work with. I do not need him to do a lot of things. I do not need them all the time. They work with me when I need to make an appointment. They are flexible.

    Alex Y

    5

    December 19, 2020

    I am a past client of this provider

    Good communication. I have had direct access to the owner of the company I could contact him if I needed. I like that the caregivers seem to enjoy helping old people. They see it as a way to help people not just as a job.

    Beth B_14

    5

    December 15, 2020

    I am a past client of this provider

    They were able to provide the care for my parents that they needed. I liked that they were really quick to communicate back to me.

    Toni M_2

    5

    December 15, 2020

    I am a current client of this provider

    It's much easier for me because of the attention he gives to my husband. The current person we have is more responsive to my husband's needs.

    Patrice H_1

    5

    December 11, 2020

    I am a current client of this provider

    He looks forward to the guy coming by. The guy who's been showing up has been very nice and he does a little more than he's supposed to.

    Sylvia L_4

    5

    December 7, 2020

    I am a current client of this provider

    We have a caregiver that helps her with a shower. It takes the weight off of me. I can leave home and know that she's being cared for. They've been so perfect with managing a caregiver and choosing one that's compatible with her.

    Mike Durant221

    5

    October 13, 2020

    I am a current client of this provider

    Pete’s staff are very friendly and helpful from day one! They go above and beyond the call of duty!!

    Anonymous_2552

    5

    September 10, 2019

    I am a current client of this provider

    They let me get out of the house. They need to pay their people more and offer their people health insurance.

    Dale H_8

    5

    August 9, 2019

    I am a current client of this provider

    They are very understanding. She helps her to do personal and daily things. I like that they are very honest.

    Winchester W's

    5

    August 2, 2019

    I am a current client of this provider

    Staff members are well prepared and always arrive on time. Everyone is friendly and helpful. Billing is very easy with weekly emails.

    danco

    5

    August 2, 2019

    I am a current client of this provider

    The company is easy to work with and very responsive to our needs

    Steve'O

    4

    August 2, 2019

    I am a current client of this provider

    Provides help with daily activities (dressing, meal preparation, etc.,) they assure the day is started out right. Without their help I would not be able to maintain my independence and remain in my own home. The agency has always been responsive and welcoming, the staff is punctual and respectful.

    CHT-CRT

    5

    August 1, 2019

    I am a current client of this provider

    We are totally pleased with the care givers and the staff. Care givers are neat, pleasant, helpful, supportive attitude, willing to pitch in, arrive on time, conform to needs requested. Staff is likewise pleasant, efficient, timely, responsive. Highly recommend Right at Home-Winchester.

    esther40

    5

    January 23, 2019

    I am a past client of this provider

    Reliable, professional, and caring staff!! Would highly recommend.

    Jon Dryer

    5

    December 5, 2018

    I am a past client of this provider

    Pete's staff stepped right in and provided excellent, reliable and caring assistance companion and housekeeping services for my mother until we reached the point where assisted living was unavoidable. I am located beyond easy access, and the Right at Home folks were extremely flexible and available in meeting contingencies as they arose.

    Geoffrey W

    4

    November 21, 2018

    I am a current client of this provider

    They have given me lots of personal attention when I have had to call them. They could help me a little bit more, but they do a pretty good job normally.

    Sylvia L_3

    5

    November 19, 2018

    I am a current client of this provider

    All of the staff has been really nice. There have been times that we have had subs come in last minute, and they have all been really good. At the beginning, I couldn't leave her by herself, so it was very important to have someone there to care for her.

    Harold G

    4

    November 7, 2018

    I am a current client of this provider

    I feel that the overall management is good, and they are prompt in finding a replacement if a caregiver is unable to come. There has always been someone here whenever the regular caregiver is unable to make it. For our situation, that's very good. We have one person that is full time, and she does 5 hours. I would rate her poorly, but all others have been more helpful in a number of ways to support for me. They have taken care of my wife really well, though.

    Stephen S_8

    5

    October 4, 2018

    I am a current client of this provider

    They are dependable by showing up. They make sure that he is up and running and good to go for the day.

    Steven M

    5

    October 4, 2018

    I am a current client of this provider

    They have provided proper service. They have been good about quick scheduling and being flexible about times. They have helped my mom organize her place.

    Mary W_5

    4

    October 4, 2018

    I am a current client of this provider

    They can be on time for appointments. They have a list of what needed to be done, and a lot of times they don't do that. They should just do the things that are on the list. They should follow the rules in the booklet.

    Gerald

    5

    August 31, 2018

    I am a past client of this provider

    Great service and caring people. They were there when I needed them.

    Ray

    5

    September 24, 2017

    I am a past client of this provider

    Pete and the homecare team were great. Always flexible with hours as well as who was the best fit for our needs. The 12-hour shifts helped keep the turnover in the house to a minimum.

    Paul S.

    5

    September 13, 2017

    I am a current client of this provider

    Lisa does a good job. Really cares about the people. Right at Home, great job.

    Helen

    5

    September 9, 2017

    I am a past client of this provider

    Lisa, the aide, does a wonderful job. I am very pleased with her help. Right at Home is a wonderful company. I was happy to have them for my help.

    Dorothy

    5

    August 23, 2017

    I am a current client of this provider

    She makes my life better all the way round. She is the sunshine of my day.

    June

    5

    August 22, 2017

    I am a current client of this provider

    Alicia works for Right at Home. She does everything I ask. Many times she empties trash cans, vacuums, and does dishes without being asked. She sees what needs to be done and does it. She also helps with personal care. I cannot lift my left leg, so she helps me on and off my shower chair and with dressing.

    Wendy Gooditis

    5

    July 17, 2017

    I am a current client of this provider

    The care has been professional, certainly, but also very warm. We have narrowed it down to care workers my parents really feel comfortable with. I have no complaints and no fears.

    MK42

    5

    July 11, 2017

    I am a past client of this provider

    We had Right at Home in to watch both my mother and father. They were recommended by a nurse at WMC and have given my brother and me peace of mind and confidence. We both live close but have jobs that require us to rely on help with their care; the caregivers and the office staff made this a wonderful experience. Both of our parents enjoyed their final stage of life with Right at Home, not only did they provide for their physical needs but they keep them occupied and engaged and made them happy! They also were very helpful in noting changes in my mom's condition as she got worse in the late spring and June. They are great,,we recommend them to everyone..

    jdb56

    5

    July 5, 2017

    I am a past client of this provider

    Right at Home has been excellent throughout the experience of providing care for my mother while she was recovering from a fall that immobilized her. From Pete to Debbie to the actual caregivers, they have done an excellent job, over delivered as far as my family and I are concerned.

    Mary Jo286814

    5

    February 28, 2017

    I am a current client of this provider

    Without Right at Home my mother couldn't have stayed in her home which I had always promised her. The caregivers were wonderful and all administrators were so helpful whenever I called them. I was 500 miles away, but it was so easy working with everyone with texting and phone calls. I highly recommend Right at Home!

    Paulette153146

    5

    February 21, 2017

    I am a current client of this provider

    Donna and Joey come to stay with my husband so I can go to my doctor appointments, shopping, etc. My husband likes both Donna and Joey. They are very caring and friendly. I know my husband is in good hands, so I don't have to worry. They give excellent care. I would highly recommend them to my friends.

    Brenda723734

    5

    February 18, 2017

    I am a current client of this provider

    Right at Home has been very good with taking care of my mother. Their staff is very good.

    Kim S.168365

    5

    January 27, 2017

    I am a current client of this provider

    Pete and all the staff are very caring and sensitive to the needs of our situation. My wife and I feel extremely confident about the care Right at Home caregivers provide my 90-year old mother.

    Janice D.

    5

    January 18, 2017

    I am a current client of this provider

    They have been very nice and know how to talk to you. It has been a pleasure working with them.

    Bernie723543

    5

    June 18, 2016

    I am a past client of this provider

    I was extremely happy with the services for my mother. Unfortunately, I have to say my mom passed away on 05/10/16. I know she was happy with the services. One more note, I truly like that we were able to just have 1 hour, no mileage and no travel time added to your services like other homecare.

    Stephany355450

    5

    June 17, 2016

    I am a past client of this provider

    Right At Home surpassed our highest expectations! They were dedicated to finding not only reliable, competent and qualified caregivers, but also the best match of personalities for my dad. As his needs increased, they were able to supply more caregivers, sometimes with only short notice. They took such a personal interest in providing the highest quality care. We felt as if they were almost family!

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    Services and Amenities of Right at Home Winchester, VA in Winchester, Virginia

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Winchester, VA in Winchester, Virginia

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Senior Care Services near Winchester City, VA

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    Senior Care Services near Winchester, VA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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