Assisted Living Communities in Martinsburg, WV

"My mother-in-law has moved in. I like the community. The people seem nice and caring. She has a nice room. They have walk-in showers. You furnish the room yourself. They seem to be caring and concerned about their residents. They have arts and crafts, and an activity room, and they have different kinds of activities there. It's not near restaurants or anything like that. It's pretty country. They have field trips."

"Been visiting this facility for two years in Winchester with mother. She made the decision to live at arbor after my father passed. She loves it with the up most passion. She tells me and everyone she is treated like a queen and the staff can't do enough for her. They check on her all thru the nite every two hours and even more if she wants them too. Loves the food. Activities galore not to mention a beautiful facility She only wishes she could come sooner w my father so he could have enjoyed the facility w her . She has a beautiful apartment and a beautiful attitude. You could not drag her from spring arbor. Thank u spring arbor for taking all the worries off me and letting my mother enjoy her golden years w your little bit of heaven. "

"My mother has lived at The Willows since the Spring of 2003. She is now 101 years old and I believe one of the reasons she's lived this long is the loving care she receives there. We had a huge 100th Birthday Celebration there with over 85 people and the staff facilitated the party with food, music, etc. This gave us a lovely, comfortable environment to celebrate. When I was looking for a place for Mom to live, I went to every Assisted Living Facility I could find. My sister and I wanted Mom to live near us so we could see her often. When we walked in the door, we knew this was the place for her. It was beautiful and the atmosphere was warm and welcoming. The room arrangement was perfect for her. As time has gone by, I am more and more impressed. It's a family, not an institution. Everyone who works there cares about each resident personally. Mom has written poems in the past and she is appreciated for that and asked to recite them on many occasions. The Administrator, Linda D., has an open door policy, so I can just stop in anytime if I have a question or a concern and she gives immediate attention to it. The nursing staff is superb. They call me if there's something they think I might want to know about and lovingly care for Mom both day and night. It's a very upbeat place to live - attitudes are positive, residents enjoy one another's company, they have a variety of activities, great entertainment, special events where family members are invited, a chaplain on staff, great food, and several special places to "sit and visit" with friends or family. It truly is a "home" for my Mom and every now and then she'll say, "I really like living here." I'm so thankful for The Willows and the warm, caring atmosphere where she can enjoy each day fully. I cannot recommend The Willows at Meadow Branch enough! JoEllenC "

Amid the pastoral and peaceful setting of Greencastle We offer our residents uniquely individualized personal care services that enables independence and choice. Our comfortable family atmosphere ensures residents feel a part of daily living as a family while sharing with others who call Heritage home. Heritage is locally owned, close to home, close to family and your best alternative for individualized personal care in the area. We pride ourselves in making every resident feel like a special member of our Heritage family. We encourage families to visit often and get to know the staff and the quality of care offered at Heritage. Together we can ensure that the very best individualized care and service will be provided. Heritage if fully licensed by the Department of Human Services. Heritage is a member of the Pennsylvania Assisted Living Association and a provider through the Department of Veteran Affairs.To learn more about this providers license and review other available state reports, please visit: Pennsylvania Department of Human Services Provider Directory

"My dad moved into Spring Arbor of Frederick. It was wonderful. For activities they do have a long laundry list of things like games, cooking, and social type things. I don't know what all of them are. It's wonderful, it's a new facility. The staff is very proactive."

"Countryside is very close to Martinsburg. It was newer, has better layout, nicely landscaped and very clean. The house was brighter, more open and homey. The rooms were very large. They had a bed, a chair, dressers and a huge space. The kitchen was a brand new, commercial kitchen. All the food was made in the dining room. It was a large dining room with several long tables. They had a sitting room and a great, big family room. The families are responsible for transportation but the staff was very friendly. I do know they had holiday get-togethers. "

"Mom was at Care Haven Center. We were very pleased with it. They were really good and it was very clean. I had good communication with the doctors and therapists. The staff was excellent. They were very happy and friendly."

"We are going to move my brother to this area and are looking for nursing homes. We have called 3 times in the last 2 weeks for an appointment and no one has returned our call. We called for a 4th time this today and the person who answered the phone gave us the phone number to call for an appointment and to ask for Tammy. When we called this number and asked for Tammy the man who answered the call did not know a Tammy and was very confused. We repeated the number 3 times with the first person we talked with so we are sure we were calling the correct number. We will not be calling again or pursuing placement here."

"Grenich Care Home is an actual converted home so it's all accessible. The physical environment is not quite as nice, but the staff was wonderful, very warm, had very good relationships and interactions with the residents, were personable, very welcoming, and were really trying to make it comfortable for families to visit. They have a nice fenced outdoor area in their yard. They’re really good in terms of customer service and in caring for the residents. They're mostly private with some shared rooms."

"My mom will be moving into the Williamsport Retirement Village. The staff was very friendly. The facility was very clean. I like the overall atmosphere. My mom will have her own room and bath. The atmosphere was clean and welcoming. They have all kinds of activities. They were having a movie social when we were there."

"The facility is clean, residents are considered "family." We go every couple of weeks and can enter without staff knowing we are there. I've never seen any incident where residents were being mistreated, yelled at, etc... I've only seen staff treat the patients with care and consideration. "

"We learned a lot when we visited Homewood. The staff were very informative, but we learned that my parents were not qualified to be there. The place is beautiful. We like how it was planned. They also have different options for the residents. "

"Not being familiar with assisted living facilities, I was still extremely disappointed with this one. None of the staff members spoke clear English, and were not friendly by any means. We were not greeted for quite some time upon arrival and staff members continued to walk by us and said nothing. I did not get the feeling that they were efficient or organized in any way, and most staff members were not able to answer even the simplest of questions. When questioned about how they handled their medications, if a nurse/doctor was present at all, if their meals were personalized for clients (diabetes, etc), they seemed to fumble their answers or did not know the answers. We spoke with a few clients who lived there at the time we were visiting and all of them had very negative things to say about the facility and its' workers. Some of their complaints was that they refused to turn up the heat, the food was always cold, they were only allowed to bathe twice a week, they could not understand what the staff members were saying, etc. After going back a few times to visit our client, the owner accused us of not paying for her services and threatened to kick out our client. We had also heard from others in the facility that the owner has kicked people out before; she put them in a taxi cab with their items and sent them to the local shelter. I went to the facility approximately 6 times, each time being a terrible experience. We worked with the department of social services to get our client placed somewhere else and filed a formal complaint about the facility. "

Homewood Assisted Living is located in Williamsport, MD, and offers assisted living care. This community provides apartment-style living, which allows residents to enjoy a space of their own while receiving the support they need. Apartments include various amenities that cater to the comfort and convenience of the residents.The community is equipped with several amenities designed to enhance the quality of life for its residents. Meals are provided daily, ensuring that residents have access to nutritious and tasty food without the hassle of cooking. For staying active and engaged, Homewood Assisted Living offers health and wellness activities, along with entertainment programs. There are communal dining areas where residents can enjoy meals together, fostering a sense of community. Additionally, the facility organizes facilitated field trips and outings, which are great for those who wish to explore the surroundings and stay socially active.In terms of services, Homewood Assisted Living is staffed with nurses to assist with medical needs and medication management. The community also provides general transportation services, making it easier for residents to attend appointments or run errands without personal vehicles. Assistance with activities of daily living (ADLs) is available, helping residents with tasks such as bathing, dressing, and grooming. This comprehensive support system ensures that residents receive the help they need while maintaining their independence as much as possible.To learn more about this provider’s license and review other available state reports, please visit: Maryland Office of Health Care Quality Licensee Directories