The Best Assisted Living Communities in Berkeley County, WV

"We visited the Retreat at Berryville. It was quite nice; I think it's only six or eight months old. The staff was nice, friendly, helpful, and that's where we placed my mother-in-law. They have a gym, a workout room, and they do some occupational therapy. The rooms are private with a private bath and walk-in shower, which is nice. They have a small movie theater, which is a very big TV room. They have a beauty shop, and somebody comes once a week to do haircuts. They have a bus to take people out into town."

"I like that Viva Senior Living at Berryville is all on one level. However, it's not a new facility, and the rooms were quite small. They were not all-inclusive, so the price was going to be higher for that, and my grandmother would also have to share a room. The staff was really great. We met with a woman named Artis, and she was super nice. She showed us around. She was supposed to leave for the day because I was running late, but she stayed after. She was really accommodating. The place was clean, but there were some things that you could say needed to be updated."

"We are leaning toward Spring Arbor for my mom. I have visited other people there in the past. It's beautiful and the staff is wonderful. The room is beautiful. It's a beautiful place. It has nice common areas, a nice dining room, and a coffee room. I have been to lectures in the conference area and it was very nice. The staff was very friendly and warm."

"The people at the Willows at Meadow Branch looked very happy, and it was clean and smelled good. I saw families visiting. The room was very nice that the staff member showed me. It looked like it was newly updated. It was really nice, and it was just a studio I looked at. They had bingo. The people were friendly. I popped in, so I kind of surprised them. There was no one at the reception area, but the administrator was nice."

Amid the pastoral and peaceful setting of Greencastle We offer our residents uniquely individualized personal care services that enables independence and choice. Our comfortable family atmosphere ensures residents feel a part of daily living as a family while sharing with others who call Heritage home. Heritage is locally owned, close to home, close to family and your best alternative for individualized personal care in the area. We pride ourselves in making every resident feel like a special member of our Heritage family. We encourage families to visit often and get to know the staff and the quality of care offered at Heritage. Together we can ensure that the very best individualized care and service will be provided. Heritage if fully licensed by the Department of Human Services. Heritage is a member of the Pennsylvania Assisted Living Association and a provider through the Department of Veteran Affairs.To learn more about this providers license and review other available state reports, please visit: Pennsylvania Department of Human Services Provider Directory

"The community is lovely and full of life. The caregivers care about my mom and treat her with respect and dignity. When I visit or call in with a question I am always made to feel like I can call anytime or stop in for questions without being a bother. You know you have the right place when you can visit any day and any time and you get the same friendly staff."

"We toured Sunrise of Frederick. We were very impressed with the facilities, and the personnel. They seemed very enthusiastic about their job and very empathetic in their interactions with the residents. It doesn't have a lot of grounds, so that might be a little bit of a downside. It's a slightly older building, so they're showing age a little bit, but it is still very well-kept, clean, cheerful, and decorated well. They had a really cute little soda shop. Overall, it was nice. It was like the middle afternoon when we were there, so the residents were watching TV, some of them were taking part in a little craft project, and some of them were sitting and reading and stuff."

"My sister is at Spring Arbor of Frederick. We chose it, because of the closeness to her residence where her home was and the facility is nice. We liked the appearance of the single bedroom and the apartment type of living. They have a lot of amenities. Their dining area is very nice. It's normal food and it's three meals a day. The facility is very clean. The staff is very pleasant, outgoing, and nice."

"Mom was at Care Haven Center. We were very pleased with it. They were really good and it was very clean. I had good communication with the doctors and therapists. The staff was excellent. They were very happy and friendly."

"Countryside is very close to Martinsburg. It was newer, has better layout, nicely landscaped and very clean. The house was brighter, more open and homey. The rooms were very large. They had a bed, a chair, dressers and a huge space. The kitchen was a brand new, commercial kitchen. All the food was made in the dining room. It was a large dining room with several long tables. They had a sitting room and a great, big family room. The families are responsible for transportation but the staff was very friendly. I do know they had holiday get-togethers. "

"We are going to move my brother to this area and are looking for nursing homes. We have called 3 times in the last 2 weeks for an appointment and no one has returned our call. We called for a 4th time this today and the person who answered the phone gave us the phone number to call for an appointment and to ask for Tammy. When we called this number and asked for Tammy the man who answered the call did not know a Tammy and was very confused. We repeated the number 3 times with the first person we talked with so we are sure we were calling the correct number. We will not be calling again or pursuing placement here."

"I had my lived one in Grenich. Never would I recommend another place the love they gave my parent was unconditional the staff was great. Its def a home away from home. There care and love is like no other. Mellissa and her staff are unbelievable not one time when my parent was sick did Mellissa leave their side she is our angel on earth. I highly recommend this home to anyone.."

"My mom was a resident for 2 years and the care she received in the twilight of her life was excellent. The rooms were clean and the staff treated her (and us) like family. The medical staff was attentive to her needs and would notify me of any changes. Just don't have one negative thing to say about them."

"The facility is clean, residents are considered "family." We go every couple of weeks and can enter without staff knowing we are there. I've never seen any incident where residents were being mistreated, yelled at, etc... I've only seen staff treat the patients with care and consideration. "