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Comfort Keepers Fredericksburg, VA
304 Westwood office park, Fredericksburg, VA 22401
4.2
(9 reviews)
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Reviews of Comfort Keepers in Fredericksburg, Virginia
4.2
(9 reviews)
Valerie Howard
1
|
February 27, 2024
Do not use this company. It may seem like nothing, but they overcharged me for about an hour of service. The carer was great, but put in an inaccurate end time. I called the company and was promised a return call from "Tara" to resolve the issue. It's been 2 weeks. Sadly, these days, to get companies to do the right thing, you have to resort to social media. If you want fair charges for service - call a different company.
Monasir Daniel
4
|
February 9, 2021
The caregiver is very knowledgeable about providing care to someone who is bedridden and provides excellent care. He is dependable...has arrived on time every day for past 12 months and flexible if routine changes on any day.
Mark
5
|
October 10, 2017
The caregiver from Comfort Keepers is excellent. It has been a month and a half now. They offer to help with anything, like bathing and cooking. Comfort Keepers is an excellent company that cares about the people. They have been wonderful. Their bill is within reason.
Ted415101
4
|
December 13, 2016
We have had Comfort Keepers for six weeks now. They were real quick. I mean, they came out within 2 or 3 days. They're really good. Any complaints that we had wasn’t really a complaint; it was more of a concern. Everything has been taken care of, so it is really good. We had problems with one of the workers not showing up, but they sent a replacement. One replacement was really good, then next time another replacement wasn't so good. Then the owner himself was able to take care of transportation for my uncle, which was what he needed. The owner himself took him to where he needed to go rather than the person that they had sent out. Also, they give him a new caretaker. My uncle is really happy with that. He was happy with everybody with the exception of the one worker. Everything has been taken care of; however, the owner needs to know his employees one-on-one.
Barbara103098550
5
|
December 18, 2014
Comfort Keepers come and clean my mom's apartment once a week. We are also going to enlist their help with making some meals, and we're going to need them to help my parents bathe and get dressed and so forth sometime soon. Having this group come to them is just so much cheaper, and in that way, you don't have the trauma of moving them again. They are wonderful. Every single person we've used from their company has been loving, caring, and fun, and they bring my mom gifts when they know she's having a bad time. The girl that comes to my mom's house will just bring her flowers to cheer her up. They are just really lovely people -- all of them. Comfort Keepers also have the little response button that they have as necklaces to wear. You can push the button, and they send help, which we've used a couple of times.
Mary Ann7
4
|
April 1, 2014
I tried Comfort Keepers, and I had used them with my mom when she was here. I was very pleased, and I couldn't say anything against them. It's just that they send a different person every time, and she is just really upset about that idea. She'd like to develop a rapport with the person, and my husband is not really fond of having different people coming to the house every day either. I needed someone here in the evening so that I could sleep, basically, and the people they sent were just wonderful. They come in around 7 o'clock in the evening, and then they will sit with Mom, and then they will also be up all night because oftentimes she is at a point where she will get up in the middle of the night. Sometimes, she won't remember where she is, and they need to calm her back down, or maybe take her to the bathroom, or maybe just talk with her because she can't sleep. A couple of the people were not quite as friendly as others. The other ladies who we had were young, they looked nice, they were good for what they were doing, but I don't know if I will recommend Mom to be with them for extended periods of time. Some shared a little bit about themselves, so you felt even more comfortable leaving your loved one in their care. They would arrive at the door, and they would introduce themselves. Others were a little more withdrawn, but still they all seemed professional to the point where they were there to do a job and they did it. Mom never complained about any of them, which surprised me because she was a very complaining person. I thought that that was a big plus.
Don Stoker
5
|
May 9, 2013
I have trhe highest respect for rthis organization. It is extremely well-run, very attentive to its clients, and the skills and training of its care-gfivers excellent. In-service training is emphasized & an attempt to provide clients with compatible care-givers is prominent. Top notch.
daddy'sgirrrl
5
|
October 16, 2012
My Dad and I are so close, it was very hard for both us to come to terms with him being diagnoised with moderate dementia. We had no choice due our work schedule to look for home care for Dad. I reviewed numerous listings of several agencies. I called mostly all before deciding to hire Comfort Keepers. I was sold the minute I spoke with the staff, especially Tina the client manager. She was a consummate professional which exuded true care and concern with a touch of love. Then when our ''Angel" as we call her arrived, I knew we had chose the best care and companionship for Dad. Our Angel has been the best thing that has happened to our family during this trying time. My Dad is a very proud man, World War II veteran, retired teacher and business owner. So there was no way just anyone was going to come into HIS domain and care for him. Our "Angel" can get Dad to do things he gives me a hard time with. He was depressed before she arrived and out of sorts. He still has HIS days don't get me wrong,as any care giver knows... but now they are filled with anticipation of our angel's arrival. From the time she comes, she has him engaged and full of life. Now that's the Dad I know and love so much! I don't know what we would have done without Comfort Keepers. We have recently increased our days of care for Dad from three to five days. It's meant a world of difference to my Dad and our family! Most importantly It's allowed my Dad to keep his dignity. Now what could be better!
salomone
5
|
October 15, 2012
I have Comfort Keepers come in one day a week. They're very professional, the marketing people and a nurse came in to evaluate my mother. They are just top notch. They took about a week or two to find a caregiver for my mom. I have one girl that comes in between four or five hours. I'd like to bump that up to perhaps to another day or for more hours during that day. I just need her to stimulate my mother mentally, talk to her and provide companion care for the day that allows me to get out of the house. My mom has dementia and very stubborn, but now she likes the stimulation. They're very good. I'm very, very happy with them. They listen to the clients as to what the client's needs are and they follow through. I recommend them all the time to others.
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Services and Amenities of Comfort Keepers in Fredericksburg, Virginia
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Payment Options: Bank Draft
- Licenses: HHA
About Comfort Keepers in Fredericksburg, Virginia
Examples of our services include:
- In-home Companionship and Care Services - Conversation and companionship, meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming guidance, 24-hour care, respite care or relief for family
- Personal Care Services - Bathing, grooming and hygiene, mobility assistance, transferring and positioning, toileting and incontinence care
- Specialized Care Services - Dementia care and end-of-life care
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