BrightStar Care Centerville / Warren County Centerville, OH
10536 Success Lane, Centerville, OH 45458
4.5
(132 reviews)
Photos of BrightStar Care Centerville / Warren County
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Community Comparison
Reviews of BrightStar Care Centerville / Warren County in Centerville, Ohio
Rakshan S
5
|
September 9, 2024
We get our own personal time, she has been very helpful to us. I like the caregiver, she is good, she is always on time, and punctual, and the services are good.
Carol_7
4
|
August 27, 2024
Being on hand for the daily help my dad needs to free my mom up to do daily tasks. Every time I have a question or issue, it is easy to get in touch with someone and get things straightened out.
Alaina W
4
|
August 15, 2024
I would like to have additional backup coverage. I would recommend this agency because of the friendly service.
Kiara D
5
|
July 31, 2024
These services provide me the ability to work, thanks to the nursing care. I like that this agency sends very good nurses to us.
Anonymous_1702571085
5
|
June 14, 2024
My provider took my vitals and made sure all my wounds were okay. The agency took very care of good care of me.
Michelle L_14
5
|
June 11, 2024
They were most helpful by getting me to move around more and get me to where I needed to be. I liked the level of care that they provided and how supportive they were to see me improving.
Mindi W
5
|
March 20, 2024
The caregivers have helped the most with the client's day-to-day ADL's. They have helped the most by assisting the family with those because he is very medically complex. I like that they're very easy to get in contact with and they respond quickly to concerns or anything that needs to be handled.
Kerry B_5
4
|
February 8, 2024
It gives my mom a break in the morning and helps her with tasks she is not able to perform well. We are only using them for 3 hours, 5 days a week, and it's hard to keep somebody in continuity.
Diana B_11
5
|
January 16, 2024
I looked forward to them coming every time, and she helped the most was changing my PICC line. She would sit and talk with me and I liked that they were flexible with my schedule. They were knowledgeable about my needs and made sure I was taken care of.
Jessica S_10
5
|
January 8, 2024
Nurses have been helpful and she answers questions that I have. The nurses that come out have been great.
Suzy C
5
|
December 18, 2023
This particular family loves the nurse. She reaches out if there are any questions. I would recommend them because they are just very easy to work with and I can always reach someone to speak to them if we have a question.
Cheryl H_16
5
|
December 12, 2023
The provider has helped me the most by keeping my house in order. I like this agency because I like my caregiver.
Lalitha S
3
|
December 5, 2023
They have to have substitute, they have to communicate with you, and they have to send you the schedule. All of that was good in the beginning but became poor. In the first 3 weeks, it was very good. Within the last week or so, I have had problems. Nobody came for 2 days in a row, which was extremely difficult for me. Recently, people aren't showing up. They did not even call me, and I had to call them.
Christin M_1
1
|
December 5, 2023
We were told that we would have the same aide, but we have not had the same aide which was apart of the point. We had to train them every time.
Anonymous_7672
2
|
November 3, 2023
There was no impact, they only lasted 2 weeks and never came back. They could improve with the assurance that there would be a person to continue coming.
Hunter P
4
|
October 4, 2023
They do vitals. They have a good staff and are able to pick up for each other, so there are replacements.
Caitlin P
5
|
September 23, 2023
My mother really needed a companion, and they did a great job being there for her. The staff was very helpful and focused on her needs. I was confident my mom was being taken care of.
Mindy O
4
|
September 22, 2023
I think it is just hard to find good people, not everybody they sent out did exactly what was needed. The agency seemed to care for the client and her husband and were responsive as well.
Jesse J_2
5
|
September 7, 2023
She couldn't really do anything around the house before, and they were a big help for us. Definitely worked well for us. The overall company itself was great.
Andrew M_7
5
|
August 18, 2023
They know what they are doing and I do not have to tell them how to do it. They show up.
Kathleen G_15
4
|
August 12, 2023
They make sure he takes his med and checks his vitals The communication wasn't great at first, but it has gotten better.
David G_21
5
|
August 9, 2023
They have helped him by getting him up and getting him fed. I would like to see them improve at communicating when they have a substitute aide coming in.
Linda S_63
5
|
June 27, 2023
I got help with my 2 surgeries and they are very caring people. I like that they are always faithful and showed up for me and have good quality and very compassionate.
Joyce S_9
5
|
June 20, 2023
They are able to provide the care for my mom when we aren't there. They provide the staffing and quality of care that we need.
Amber F_2
4
|
May 4, 2023
I had to do a lot of the work because it was a disconnect between the nurse and the doctor. I like how they are able to provide me with a caregiver that comes to my home.
Ethel S_3
5
|
April 26, 2023
They show up and do everything I ask them to do, which has made my experience positive. I like that they are very dependable.
ReviewerFC032023A
5
|
April 7, 2023
We're using BrightStar Care Centerville / Warren County for mom. Their service is good. They're on time, and they're caring. They don't stand around or sit around. They're not on their phones. Mom needs help with her ADLs, and the only thing she can do is eat and comb her hair. The agency is reliable and independent thinker.
Todd S_3
5
|
April 6, 2023
They are just personal, and informative, and keep me informed, and caring aides and nurses. I like that they tend to keep the same people to me, help me out, go above and beyond on personal stuff.
Dave F_3
5
|
December 28, 2022
BrightStar Care has made my experience positive by taking care of the client and being willing to help when needed. I like BrightStar Care because they provide quality services and have good caregivers and nurses.
Debbie/Tim T
4
|
December 21, 2022
They're doing a good job, but I wish they could trim my dad's nails. They've been very good with communication.
David T_30
4
|
November 9, 2022
Just do all the things that are written down to be done. Id like to see a little more coordination with your caregivers.
Claudine _1
4
|
October 25, 2022
They just needed someone to talk to. I liked that they were reliable.
April M_2
5
|
September 7, 2022
They are consistent with the nursing services provided. I like that they are reliable.
Belinda B_1
5
|
August 24, 2022
The person we have come out the most often, Katherine, always has a smile on her face. My mother-in-law responds to that even though she has dementia. It takes a big weight off of my shoulders knowing I have someone here. I like their communication and so far the quality of the caregivers that are coming out.
Melissa Z_2
5
|
August 15, 2022
They take care of the client during working hours so that I can work. They could have more nurses available.
Kira P
5
|
June 9, 2022
It has made things easier by getting her to get her infusions at home. Now we don't have to be in the hospital. I like that the director and nurses have gone out of their way to accommodate and provide care.
Jerrica M
3
|
May 19, 2022
It's hard to say. Their services are allowing me to work. But the way they handle things, it puts stress on me. The communication is the most frustrating thing and the availability. I have not had a nurse for the past three days.
Anonymous_5945
4
|
April 19, 2022
It was rough when we started, then it got better, and now it's rough again. I couldn't find any other services other than them. I have had problems with coverage lately, but most of the time they have been doing well.
Allison G
5
|
April 8, 2022
One lady stayed late to help me get set up the first time. They have great nurses. They show compassion.
Johanna P_1
5
|
March 21, 2022
They have provided good aides and cover the shifts I asked them for. They are reliable.
Bethany _1
5
|
February 23, 2022
I am disabled and I was the caretaker, it got out of hand and we just needed help. I knew the client was being taken off and I did not have to worry. The woman that was coming was efficient, on time and you did not have to tell her to do anything she would just do it.
Julie _6
5
|
February 7, 2022
Just the fact that I can trust the people they send out to take care of my dad. I like the caregiver that comes and works for us. But I like that they stay on top of our needs, our likes and dislikes. I also like the nurse she is very thorough.
Nicholas E_1
5
|
January 12, 2022
I like the activities of living. The quality of the people they hire is why I would recommend them.
Pat H_10
5
|
November 9, 2021
They help me with things like cooking me food. They give me a bath. They provide good companionship. The caregiver they sent cares a lot about me.
Bill K_7
5
|
October 5, 2021
They do everything that needs to be done. They're very good at moving my wife. They have good employees.
Jane B_21
5
|
September 23, 2021
I was able to go to sleep. It gave me a little peace of mind. They're genuinely concerned.
Bethany _2
5
|
August 6, 2021
They are doing great for him. It is a well run company. They seem to be on the ball. They seem to know what is going on.
Donald R_8
5
|
July 29, 2021
The caregiver does an excellent job. She is helpful and has an amazing personality. The caregiver they sent was outstanding. She was ready to work and do her job.
Kelly _2
5
|
July 19, 2021
Every time I call they're okay with everything. I like everything they do. They take good care of Barb and her needs.
Jamie R
3
|
July 12, 2021
They could have more people that are trained properly available at all times. They need to find a way to make sure the people they hire actually show up. I should not have to inform them that their employees aren't doing their job.
Anonymous_4911
4
|
June 4, 2021
They need to do simple things such as cleaning out my closet since I couldn't get in. They need to provide a list of things that will tell me exactly what they will or won't do.
Anonymous_4748
5
|
April 8, 2021
They have found me someone who can come four days a week. They seem to be very professional and well trained.
Jeff N_1
4
|
March 25, 2021
They could improve the communication. They could use more consistency.
Ronald B_10
5
|
February 5, 2021
They check up on me every few months to make sure that I am doing good. I like that they do what they say they are going to do. They follow instructions.
Gretchen S_2
5
|
February 5, 2021
I feel really comfortable, if I am not there I know good people are there. They have become attached to the client. They are part of the family. He trusts them as much as he trusts us. At first they sent people to us in a hurry, and even though the first didn't gel well, they kept working with us until we got the type of people we wanted.
Jill G_2
5
|
February 5, 2021
I was not able to be with mom and they were able to have someone there always. They were always able to send someone last second when I needed someone.
Debbie M_18
5
|
January 19, 2021
They were very easy to get a hold of and always get back to me in a timely manner. They did a great job, they were very personal, and went over the background.
Melissa P_3
5
|
January 11, 2021
They do very well with him. They showed us how to provide the care for him so we can help. I really like the nurses that have been out here. They have been very helpful.
Sarah R_10
4
|
January 6, 2021
The caregivers vary and some of them need to improve. The agency needs to improve the organization in the office.
Anonymous_4464
2
|
January 6, 2021
It would be better if they'd provided decent services. They created extra stress for us. We could not get a caregiver to actually meet our needs at all.
Keith T_3
5
|
December 15, 2020
It's freed up my time because they come on a consistent basis. They're timely and prompt. They look for ways to work around things.
Mike D_11
3
|
December 10, 2020
They could have been more organized by showing up when they were supposed to. Also being available when something came up. They can improve communication and scheduling.
Gordon C_1
5
|
December 4, 2020
They help me around the house with things that I cannot do well. They are a really good agency, they do everything fine.
Olivia M
4
|
November 18, 2020
They care for my husband. I have had aides come and give him a bath. They have been better in the couple months. There were issues that I had, but they improved.
Terry L_4
5
|
October 27, 2020
It helps me a great deal so that I can help her. I have had no complaints about them.
Oscar L_1
5
|
October 24, 2020
It provides me a much-needed break. They have been responsive. I am very pleased with both caregivers who are working here.
Dominique T
4
|
October 19, 2020
Having a nurse come has been very helpful. They need to work on their communication skills.
Hubert PC H
5
|
October 8, 2020
She will do what I ask her to do. They are always here on time and she is a very conscientious person.
Calloway H
5
|
September 22, 2020
They help him shower. I like the service they do and that they're better than they were before. They have more reliable people working for him.
Samantha V_1
5
|
September 22, 2020
I'd be lost without them. They have good consistency and good quality in people. I just had a very negative experience with one person. I guess get rid of that one person I didn't like.
Carl S_4
5
|
September 16, 2020
I have a really bad back, so she cleans and helps me bathe. It's fantastic. I love my aide.
Anonymous_4037
5
|
September 9, 2020
They helped with nursing care. I liked the nurses and that they were patient.
David K_20
5
|
August 24, 2020
They helped the most by being there for her. I was happy that they got us someone on short notice on a Saturday night to come and help us.
Mike D_10
4
|
August 19, 2020
They help the most by doing what they are supposed to do. They can improve on giving more clarification on the terms up front.
Robin K_1
5
|
August 8, 2020
The service they provided was outstanding! I like their communication. They're always there, and if they have any questions I can call them.
Mark N
5
|
July 22, 2020
I appreciated that my mom could stay in her home longer. I liked that they did everything they said they would.
Tina G_6
5
|
July 21, 2020
They help him be as independent as possible. They have been very special about how they handle things and upfront on scheduling and I haven't had any big issues.
Daryll H
5
|
July 16, 2020
I was able to get away from the house. They're consistent and on time, and they did what they said they'd do.
Joyce _4
4
|
July 15, 2020
They help get my husband out of bed, and they get him out of my hair! It's been a little difficult finding consistent care. Their prices are a bit out of my normal range.
Jean C_11
5
|
June 24, 2020
They seem to know what they are doing and they start right in working. They seem to care for me and they do what I need and they are good.
Anonymous_29
4
|
June 17, 2020
They are not completely fulfilling all of the hours. They have a lot of turnover right now especially with the DON and I hope this new one stays longer and brings stability to BrightStar Care.
William M_18
5
|
June 8, 2020
They offer to do anything, however, we don't need a lot. We just need someone to watch him. He can't be left alone. It's been perfect. They're here before noon every day.
Pat M_8
4
|
May 22, 2020
They lift things for me because I have no use of my right arm. I think all the caregivers are somewhat slow.
Patrick C_1
5
|
May 11, 2020
They have improved our lives by taking a lot of stress off us. They have always provided quality people.
Mark K_9
4
|
April 8, 2020
They take care of my dietary needs. They could improve their their ability to cook.
Wendell A
5
|
February 18, 2020
They made my life easier by taking good care of me. I liked that it was very professional.
Brenda F_7
5
|
February 7, 2020
They helped him with showers and helped with things that he needed. I liked that they were professional and they communicated well with us. I also like the help.
Joyce S_11
5
|
January 17, 2020
The girls are all very good with my husband. They are dependable, and they know how to take care of him. They are nice to have around, and they have kind of become like family. They are very dependable, and they always have someone here on time.
Brenda W_4
5
|
December 11, 2019
They freed us up. Dad is totally dependent, so my mom was trying to do it all herself. It made me feel better to know there was someone else there to help. I would like better communication with the people who were coming and going. They could have called to see how she was doing and if she was comfortable with the care.
Anonymous_2843
5
|
November 8, 2019
They always respond right away. I like that they have excellent customer service.
Joan R
1
|
October 15, 2019
I look for more consistency in the services. The training needs to be improved for the staff. The communication between the office staff and the client needs to be improved.
Denita D
4
|
October 8, 2019
The nurse we have is amazing, reliable, and knowledgeable. We only had one nurse for a while, and we were supposed to have 2, so they could probably do better at hiring staff. There have been days where we didn't have a nurse.
Samantha P
5
|
September 10, 2019
They have gotten my dad more self-sufficient. I like that they are really involved in my dad's care. They want to know about him.
Harry P_1
5
|
September 9, 2019
It helps me recover from being in bad shape. The service impacts me daily. The nurse works very well with me.
Mandy _1
5
|
September 6, 2019
They provided the care that is required. I like the nurses that they provide.
Anonymous_2365
5
|
August 14, 2019
What she needs has been well addressed, and she is pretty happy about it. They are very professional and caring.
Ryan T
4
|
July 9, 2019
They provide the nurses, which helps. I would like them to improve their communication.
Everett B_1
4
|
June 12, 2019
They help me with my shower and food preparation. Everybody is very nice, and I haven't had any troubles with anyone.
Elizabeth L_5
5
|
May 24, 2019
I think they just found the right match. The first nurse they found out wasn't the right fit. They had a backup plan. They took the time and listened to what we needed. Her and Brianna clicked right away. We were thrilled that they found us a great nurse. They are very personable and understanding. They helped us. We had a nurse quit with no notice. They worked as fast as they could, and they found an excellent nurse. She came and saw her every day in the hospital. We had a special circumstance. She needed a nurse and not an aide.
Anonymous_1128
5
|
May 24, 2019
His foot is almost completely healed, and after four other services, we finally found a good nurse. They work with you and try to work around your schedule. They're accommodating.
Louise D_1
5
|
March 22, 2019
They have helped the most by being here when family couldn't. I like that they are helpful and always responsive to her needs.
Frederick E
4
|
March 19, 2019
They were here to help him and me with tasks that I wasn't able to get to, like household tasks. They helped with his care, exercise, and getting dressed. We didn't have the same person all the time, we would have one for several weeks and then it would change. They were punctual and they did get subs when someone wasn't able to come.
Donald
5
|
February 22, 2019
They come every Saturday and Sunday and they do a great job. Usually if it is Saturday or Sunday, the people who come are very good. They clean up very well, and they are good people.
Robert M
5
|
February 20, 2019
I have an opportunity to leave the house and do normal things. They are consistent.
Anonymous_1134
5
|
January 10, 2019
We're very dependent on BrightStar Care. They're very faithful in turning my loved one over so they don't get bed sores. They're good at recording everything, too. They're good people and are usually punctual. The problem is they're so dang expensive. If you have the money, it's fine, but if you don't, you're in a spot.
Tammy M_6
4
|
December 14, 2018
Having someone take care of my mother so I have more time to spend with her is great. We had a rough start at the beginning. We need better management with staffing.
Kathy S_19
5
|
November 21, 2018
They allowed family members to get proper rest. They could provide immediate service.
William R_2
5
|
October 22, 2018
They do a real good job with him. He's got a wheelchair and a walker. They help him get around. They're taking care of him.
James
5
|
October 19, 2018
It gave him somebody different to talk to. It was a great time for him. They are outstanding and caring.
Neko R
5
|
September 12, 2018
It's been really helpful. It's nice to just to be able to have some time away. They're supposed to be more in-depth background checks. I didn't get the feeling that was the case, but they also do drug testing.
Dorothy M_13
4
|
August 28, 2018
They could change the hours from one instead of two. They could cut the hours to one hour instead of two.
Diane C_13
5
|
July 25, 2018
I don't have them do a lot for me medically. They help me do things around the house that I can't do. They are dependable.
Paula
5
|
July 5, 2018
Companionship was a lot of the service for him. I have already recommended them to my dad's brother.
Diane C_2
4
|
July 5, 2018
He didn't have any quality of life. They did the best they could with that. He couldn't get out of bed. The aide we had did exactly what we wanted done.
Anonymous
4
|
June 20, 2018
i get to travel without having to worry. It is great and customized to our needs.
William R_15
5
|
June 8, 2018
I enjoy their services. I like the caregivers and they help me when I ask for help. They are nice and friendly.
John L
1
|
June 5, 2018
I did everything she was supposed to do: sweep the floors, do the dishes, and cook the meals. She swept the floor once in a while. Their employees are lazy. They don't do anything. When they are here they follow my husband around the house like a little two year-old. As far as I'm concerned, they're worthless. A week later the supervisor came by and I couldn't even talk to the supervisor because the employee sat practically on top of the supervisor while I was trying to tell them what was going on. The employee followed the supervisor to her car, and when she came back, she informed me that she could take his van and take him anywhere he wanted to go, which is a no-no. She's not supposed to take him anywhere or even drive our car.
Abigail L
5
|
May 21, 2018
The nurse helps with the G2 feeding and provides developmental physical therapy activities for the baby. The reason why I would recommend them is specific to the nurse. She's really attentive and works well with the babies and goes to all the appointments with me.
Alan R
5
|
May 21, 2018
They have helped me out tremendously because they give me time to get things done while they are taking care of my loved one. The worker they sent is great, and if I have to change times, they are more than willing to do that.
Melanie P
5
|
May 8, 2018
They bathe him every morning, and they assist in the house if I have anything for them to do. We have very good care once things were straightened out.
Stacy F
5
|
May 8, 2018
The caregiver is really good. She picks up my groceries and helps me with laundry. They are very professional. The administration follows the staff out to the patient's house to introduce them and make sure that they get along.
Robert H_31
5
|
April 23, 2018
My aide is really good. He talks a lot and is really nice. I don't ask him to do much, but he does it. They do everything that I ask of them, like keeping me company.
Beverly
5
|
March 22, 2018
I haven't had any problems with them. She has got someone to stay with her doing the day.
Lucinda P
5
|
March 8, 2018
The biggest thing is my father's age. The services by BrightStar Care were more than we were used to. The caregiver was polite and pleasant. It was wonderful that the caregiver was male because a lot of agencies seem incapable of finding male caregivers. They had him do other things that we didn't expect, like yard work.
Erin K
5
|
February 16, 2018
I like the flexibility and knowing that there are qualified caregivers available. The caregivers help the most by being there when I need them. They work around my schedule.
Cynthia W
4
|
January 18, 2018
I liked that BrightStar Care had us meet the staff before hand so that we could approve or disapprove them if the patient didn't like them. They provided a better quality of care than the assisted living facility that she had been at because she required one-on-one care.
Sabastian M
5
|
December 14, 2017
BrightStar Care has great customer service. BrightStar Care has made my life easier by being willing to accommodate us the majority of the time.
Robert E
5
|
December 7, 2017
BrightStar Care always has come through for us, even when we call them for help at the last minute. They always find someone for us. We only have the caregiver one day a week, but a few months ago we needed full time help, and they were always there to help us a lot.
Farley B_1
5
|
October 19, 2017
I would tell a friend BrightStar Care is very knowledgeable and efficient. BrightStar Care was very helpful and attentive.
Tonya C_1
4
|
October 6, 2017
I would recommend BrightStar Care because they have good quality care, but sometimes they are understaffed. BrightStar Care is up and coming, and they have good intentions. I have 24/7 skilled nursing care, so I cannot function without them. The quality varies depending on the staff. The staff I have now is excellent.
Zachary H
5
|
September 22, 2017
BrightStar Care really cares about their clients. BrightStar Care makes it possible for my son to be independent by going to work with him.
Larry F_3
4
|
September 20, 2017
BrightStar Care is a good company, and I like them so far. I have only been with BrightStar Care for a couple weeks, but they have made life easier by helping me get around.
What you can do with Caring
About BrightStar Care Centerville / Warren County in Centerville, Ohio
BrightStar Care Centerville / Warren County is a Senior Care provider in Centerville, Ohio that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care Centerville / Warren County for more details on services and rates.
Help seniors by writing a review

If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Compare costs, photos & reviews of senior living and care options near you.
Â
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.