TenderHearted Home Care

Offers Home Care

52 Reviews
Call (800) 973-1841
TenderHearted Home Care (800) 973-1841
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Reviews of TenderHearted Home Care

52 Reviews Write a review

Home Care Reviews for TenderHearted Home Care

August 11, 2020

By Melissa F_1

I am a current client of this provider

They just help clean and take care of my loved one so that takes more off of the family members. They are professional and they are good about communicating if there is a cancellation or if someone sick.

August 03, 2020

By John C_32

I am a current client of this provider

Sadie is looking after her all day and she gets her out of the house to walk around and exercise. They are doing a pretty good job.

July 10, 2020

By Angela J

I am a current client of this provider

They have got a good caretaker in. He will give him a bath and feed him like he is supposed to. The caretaker we have got now is really good, but the fill-in ones are not doing so much. They are not doing what they are supposed to.

June 05, 2020

By Melinda D

I am a past client of this provider

They were very positive. They were helpful because the folks that sat with mom had real life experience with dementia and were able to give some helpful resources and guidance. They had some really strong workers who connected with my mom personally.

June 04, 2020

By Nancy L_8

I am a current client of this provider

She is punctual and pleasant. She is very caring. They are punctual and qualified. They meet our needs.

May 14, 2020

By Betty M_18

I am a current client of this provider

It gives me a break from having to take care of her for that time. Most places that are home care, that is all they do. This one does some light housekeeping and such to help my mom.

May 04, 2020

By Debbie M_14

I am a current client of this provider

It allows me to rest on Sunday. My sister and I trade off working during the week so it's nice to have someone there. I've already recommended them. I've told people that they're dependable and that my mother is happy with them.

March 10, 2020

By Anonymous_3583

I am a current client of this provider

They try to do everything they can to help me. The caregivers are prompt and they do a good job.

March 04, 2020

By Cindy K

I am a current client of this provider

I don't know what I would do if I had to do it all myself, I have peace of mind during the week when they are there with him. We have a wonderful caregiver that has been with us for about 2 years and she treats me brother like a family member.

January 03, 2020

By Susan A_13

I am a current client of this provider

They have given me the best caregiver I could ask for. I really love the caregiver that they send.

September 11, 2018

By Phyllis Z

I am a current client of this provider

I'm able to leave to go to the grocery store and do other things because the caregiver is here. Their people and their work is very good.

June 11, 2018

By Judy C_2

I am a current client of this provider

They help me do little things that I can't do. They provide me with good care. They told me that they were excellent, but they aren't.

May 14, 2018

By Phillys D

I am a current client of this provider

It's improved some of my own dealing with my husband. The services are good, and I only have one problem with the services, and that's being contacted to let me know which aide is going to be back.

May 14, 2018

By Betsy C

I am a current client of this provider

I don't worry about her as much when I'm at work. They seem dedicated to my loved one.

May 11, 2018

By Theresa T

I am a past client of this provider

They helped me out to the point that I had difficulty getting to the bathroom and bathing, and I trusted them. They were really professional and did what needed to be done and were always on time.

April 19, 2018

By Pam J

I am a past client of this provider

The caregivers are screened very carefully and matched carefully to the patient. I didn't have to worry when I was at work. I knew he was being taken care of very well.

April 16, 2018

By Daphne F.

I am a current client of this provider

During the three and half years my father lived as a widower, our needs for Tender Hearted's services ranged from the simplest to the more complex as his health changed. While I know they have Tender Hearted in their name that's actually how I think of them; that, reliability, flexibility. Members of Tender Hearted developed relationship as friends to my dad. Highly recommend and highly valued by a daughter who was loving and caring for a parent out of state.

April 11, 2018

By Anonymous

I am a current client of this provider

They are very responsive to our needs. They're always there when we need them. Anytime we need extra time they meet our needs.

April 11, 2018

By Thomas C_5

I am a past client of this provider

I liked the attention that they gave me. I was assured that my loved one was being taken care of.

December 14, 2017

By Judi S

I am a past client of this provider

I would recommend TenderHearted Home Care to others if I lived closer to them. My loved one was old and kind of weird about what they needed done, but they loved the caregivers. The caregivers from TenderHearted Home Care were able to do things for my loved one that they would not allow others to do. That made things a lot easier for me.

December 14, 2017

By Terry F

I am a current client of this provider

TenderHearted Home Care has given us caregivers that are all very compassionate and understanding. The services from TenderHearted Home Care make life easier by giving my husband someone else to socialize with.

December 11, 2017

By Barry B

I am a current client of this provider

I would tell a friend that TenderHearted Home Care is very family-oriented. I can take a vacation because TenderHearted Home Care is taking care of my loved one.

December 11, 2017

By Gail F

I am a current client of this provider

I would tell a friend that TenderHearted Home Care is probably one of the best companies around. Without TenderHearted Home Care, I don't know where I would be.

May 04, 2017

By Peggy H.625601

I am a past client of this provider

My husband was taken such good care of. ALS sufferers will know how much we depended on the excellent care that was given him. You were wonderful, kind and considerate. Thank you, Tenderhearted caregivers. I would definitely recommend.

March 20, 2017

By Mary Jo S

I am a past client of this provider

My Parents started using TenderHearted Home Care shortly after they opened for business. They used them for simple things--shower help, house keeping, med checks. As time progressed, so did their needs. When they were admitted into the hospital, TenderHearted immediately (within hours), found ladies to cover for me when I couldn't be there. When they went to rehab facilities, TenderHearted sent overnight help when needed. When My Dad went into Hospice, it was TenderHearted who sent the kindest women to sit with him when family couldn't be with him. The caregivers are honest, gentle, warm and efficient. They have been the type of caregivers that anticipate needs--from handing a towel at the right time, and having the walker in position before my folks knew they needed it, to quietly holding my Dad's hand in the dark, or putting a hand on my Mom's shoulder as she left him. They are good people--from the top, down. Thank you, TenderHearted. Your big hearts have filled a huge need for our family, and for our community. I would like to note, that dependability is a huge factor in home care. Every time, over the many years, THHC employees showed up when and where they were needed. Kind, competent and honest service is what you should be known for, because that is what you deliver 100% of the time.

March 17, 2017

By Robin W.774217

I am a past client of this provider

Working with Tender Hearted Home Care has been wonderful. The caregivers were very friendly and caring. My mom adjusted well which definitely gave me peace of mind. I would highly recommend them!

March 03, 2017

By David L.306622

I am a past client of this provider

Tender Hearted Home Care took care of our mother over about a 2-year period. Their employees were always very professional and did a good job with our mother. The head of THHC took the time to check up periodically on how things were going and was always responsive to our concerns. We would have no reservation in recommending them.

February 21, 2017

By Patrick473875

I am a current client of this provider

My 88-year old mother has spent the majority of her life taking care of others. She has become so used to her role as the caretaker of others, I was afraid that she would be very reluctant to having someone help take care of her. My wife and I have been the sole source of that care, but with us both still working, we were not capable of providing the level of care that she so deserves. Most of her friends and relatives her age have passed on and she spent most of her time alone in her home. She has been diagnosed with vascular dementia, and having someone provide not only physical care, but providing cognitive stimulation will help slow her mental decline. She now no longer drives her own car, and care providers from Tenderhearted Home Care take her shopping for groceries and medications, but also to the local thrift shops. Her caregivers are now her friends, and I feel so relieved that they have been here for her as well as me. I highly recommend their services!

September 19, 2016

By RS825334

I am a current client of this provider

I am very pleased with the agency, they are very dependable, friendly, and reliable. They help my husband with ADLs. Caregivers come in to the home; it is not always the same person, but the caregivers were very good, friendly, helpful and pleasant. No problems with the management and schedule. I am getting what I am paying for.

August 29, 2016

By Melani134330

I am a past client of this provider

There is nothing I can say bad about Tender Hearted Home Care. During the most difficult time in my life, Renee and Peter G. along with all the home care workers Are God’s angels in my time of need. Peter works with me to make sure I have someone to care for my mom and they also take care of me. The caregivers are much more than that, in the 25 days they work here, they become family. The owners are good Christian people and that is important to me. I honestly can’t say enough about how much THHC helps me. Look no further for any home care.

June 30, 2016

By Marsha W.506005

I am a current client of this provider

When my husband became unable to perform simple tasks, THHC was just what we needed. I work full-time and the assistance given by the THHC team provided him with excellent care and helped me get household chores completed without me worrying about what was not getting done. My husband was not really receptive to the idea originally but he has been “all in” since the first visit.

May 10, 2016

By Gene G.

I am a past client of this provider

The owners Renee and her husband are honest, dependable and Christian people. The caregivers that took care of my mother in her home were friendly and caring. I would not hesitate to hire them again and gladly recommend them to others, especially if you need help with the VA Aid and Attendance program.

February 27, 2016

By Dorcas P.

I am a current client of this provider

Hired to stay with my mother after 2 hip surgeries and several falls. We wanted her to be able to stay home and regain some of her independence. Staff has been absolutely wonderful. Always on time and very accommodating. My mother feels safe with the caregivers and is very comfortable accepting help from them. It is really nice to be able to take care of my family and not have to worry about my mom and her safety. The staff is always willing to be there when needed and even when the need is unplanned. Very kind and caring people. Their name definitely fits their action.

August 26, 2015

By Sherri F.

I am a past client of this provider

I want you to know how much we appreciated your service over the past few months. I can't say enough about how wonderful the caregiver was throughout this entire ordeal. My aunt really LOVED the caregiver and her service was a true gift from God. She was a real life saver for our family. I would say that the TenderHearted Home Care caregiver was our guardian angel!

July 31, 2015

By Camille6

I am a past client of this provider

My father has been a client of TenderHearted Home Care for almost two years now. I have a young family and a job so I I was not able to "do it all". Luckily for us, because TenderHearted Home Care has been there everyday and takes my father to his doctor's visits. They send me weekly reports and doctor's notes too. We are so blessed to have found such valuable friends we can depend on, time and time again.

June 07, 2015

By Libby B

I am a friend or relative of a resident

I am blessed to have THHC to help care for my family member. The THHC team is first class. They are dependable, compassionate, and professional. My family member looks forward to their visits and enjoys the time spent with THHC caregivers. I have complete peace of mind knowing THHC is there. THHC is very accomodating and will arrange schedules to suit my family member through complete daily notes. I recommend THHC to anyone!

May 15, 2015

By Mike B.1

I am a current client of this provider

I don’t have the words to accurately describe the care provided for my dad. Reliable, compassionate, and wonderful. Would be a humble beginning. Thank you Renee and thanks to your staff that cared for my dad.

May 05, 2015

By Caring110427250

I am a past client of this provider

The care I experienced with TenderHearted was excellent. All of the caregivers were topnotch. The management was good at timing and scheduling. I have never had any complaints about them. I would surely recommend them to others.

April 20, 2015

By -Caring2

I am a current client of this provider

The caregivers from TenderHearted are excellent. They come in and they remind my father to take his medication. They assist him in his daily living skills at the same time gives him a lot of dignity and freedom.

April 20, 2015

By Sylvio

I am a current client of this provider

I fell and broke my hips and the nursing home I went with recommended TenderHearted Home Care. I'm using them for two years now. All the ladies who came had given me outstanding care. They have very good work ethic.

April 17, 2015

By Mandy5

I am a current client of this provider

They are extremely attentive to what needs to be done. They are willing to accommodate any changes immediately. They provide transportation and always keep me in the loop on everything. Even when he was in the hospital, Peter, the caregiver, came to visit him. They have a wonderful relationship and they are so endearing. I would highly recommend them to anyone in search of in home care!

March 20, 2015

By Linda G.

I am a friend or relative of a resident

Renee and all the caregivers at Tender Hearted Home Care have been absolutely delightful to deal with. Their excellent care provided our mother with truly "tender care". We cannot thank them enough.

March 06, 2015

By Wanda839

I am a past client of this provider

TenderHearted Home Care was there when I needed assistance with my 97 year old mother. Each home care provider that cared for my mother while I ran errands and fulfilled appointments was not only professional and well trained in elderly care, but pleasant, courteous, and friendly. I would highly recommend this company to anyone desiring personalized attention and care for loved one(s). There was never a concern for safety or security during my absences and mom was happy and content when I returned. Renee and her team were a blessing to us and I believe they will be a blessing to anyone they serve.

February 27, 2015


I am a current client of this provider

This is an awesome company. They work with you to determine your needs and match up caregivers to visit with your loved ones. The caregivers are qualified and exhibit a compassionate, positive attitude. They are extremely helpful and provide excellent service. My parents have enjoyed working with this company - both the owners and the caregivers. We highly recommend them to anyone who needs home care. You will have peace of mind that your loved ones are being cared for in a superior manner.
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About TenderHearted Home Care

TenderHearted Home Care provides professional, affordable, and caring in home living assistance for seniors in the Piedmont area of NC. The care services we provide include:

  • Caring Companionship, Bed/Wheel Chair Transfers
  • Bathing, Dressing & Grooming, Incontinence Care
  • Light Housekeeping, Laundry & Linen, Pet Care
  • Alzheimer's, Parkinson's & Dementia Care
  • Meal Preparation, Medication Reminders, Running Errands

TENDERHEARTED HOME CARE is a non-medical, in-home care agency providing home care solutions ranging from companion/sitter to extensive physical assistance. THHC can offer respite to family caregivers, extend and enhance safely living at home, or bring one-on-one personal care to the senior living in a group facility.

We help families by taking time to understand their loved one's needs and then customizing a care solution for their budget. Call us today to schedule your FREE in-home care assessment or just talk to one of our eldercare advisors.

Our Service Area - Serving the Piedmont NC region which includes the following counties: Rowan, Cabarrus, Catawba, Davidson, Davie, Forsyth, Gaston, Guilford, Iredell, Lincoln, Mecklenburg, Montgomery, Randolph, Stanly, Union, and Yadkin.

Our Caregivers - are totally committed, highly qualified, and carefully selected individuals who are thoroughly screened, drug tested, criminal background checked, bonded, and insured. Our typical caregiver profile is a Certified Nurse Assistant (C.N.A) with experience as a caregiver.

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Services and Amenities of TenderHearted Home Care


  • Overnight Rate: $125/Night
  • Hourly Rate: $18/Hour
  • Live In Rate: $250/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Male Caregivers


  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Infection Control, Incontinence & Ut Is, Fall Risks, Elderly Diets, First Aid

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: Home Care License
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