Home Instead - Lexington, NC

Offers Home Care

22 Reviews
Call (800) 973-1841
Home Instead - Lexington, NC (800) 973-1841

Reviews of Home Instead - Lexington, NC

22 Reviews Write a review

Home Care Reviews for Home Instead - Lexington, NC

April 20, 2020

By Awooten1

I am a current client of this provider

Nancy S. is my caregiver She is a wonderful lady and hard worker. She comes to work with a positive attitude and stays very busy while here.Takes very good care of me I am well pleased to to have her taking Care of me Very sweet lady

April 16, 2020

By Carolyn

I am a current client of this provider

Home Instead Lexington, NC has provided with the best of caregivers. Without these ladies I would be completely home bound. But with their assistance, I'm able to meet all of my appointments, have lunch with friends, go to Bible study, or just go for a ride. These ladies are really like family to me and I'm very thankful for them and their assistance and friendship!

March 20, 2020

By CEH Family

I am a past client of this provider

Home Instead cared for our dad on/off for about 3 years as he struggled with various health challenges, including walking. They provided a variety of services such as food prep, light housekeeping, running errands, driving him to doctor appointments, and getting him dressed. Office staff was dependable, attentive, kind and respectful. If we had an issue with someone (very minor), they addressed it immediately & supported our requests. They gave us peace of mind that he was being treated like they would treat their own family. We highly recommend this organization. Thank you!

February 18, 2020

By Ruth Klimek

I am a past client of this provider

A year ago, we hired Home Instead health care to come to my parents’ home to help them with everyday tasks; including errands, changing bedding, mopping the floor, etc. What we ended up getting was a dear new ‘family member.’ That person, Phyllis, brought sunshine and joy into their home, always treated my parents as if she were their daughter, and genuinely loved my parents! They looked forward to Phyllis coming over, and we felt extremely comfortable knowing they were in such amazing care! We live in Ohio, and knowing that Phyllis was someone they LOVED, gave us great comfort living so far away. Sadly, Daddy passed away on February 4, and my mother is now living in Ohio with us. We could not have found a better place to reach out to for support for my parents over the past year. Yana, Phyllis, and the Lexington Home Instead staff are forever 'family' to us, and we’ll never forget the tremendous amount of love they gave ma and daddy! They truly have a ministry at Home Instead, and I pray that God will continue to use them to bless others who need love and care!! Again, thank you from the bottom of my heart!!!

January 28, 2020

By Cheryl scharff

I am a current client of this provider

I have used Home Instead for over 4 years for my 97 year old mother. Her current caregiver from Home Instead has been serving my mother for over 2 years. She cleaned my mom ‘s living area, changed her linens, and made sure that mom had taken her medications. She watered her plants and kept my self and brothers posted on her progress. At Thanksgiving my mom took a decline and I brought her to live at my house. I continued to use Home Instead once a week during the day to make mom’s breakfast and lunch and change linens and do personal care. This gave me an opportunity to do my own personal things such as doctors appointment and shopping etc. They also set up sitters once a week in the evenings so I could enjoy an evening out for dinner. I cannot say enough good things about this agency. They are extremely responsively to your needs.

October 29, 2019

By she's my mama

I am a current client of this provider

Be specific with questions about personal care, define housekeeping chores. Our caregivers have been prompt and overall very good. Mom's favorites are those that interact with her playing cards, doing puzzles, etc. She also wants the caregiver to be active in caring for her home. Keeping the kitchen counters wiped and dishes put away, etc. Our Home Instead group has been SO responsive to our needs and concerns. Couldn't ask for a better relationship with them when last minute things happen or changes have to be made. Christina is the best!!!!

October 15, 2019

By gladtohavefoundyourhelp

I am a current client of this provider

Although we were outside of their normal territory, this agency worked to provide wonderful help for us. The staff was always on time, consistently completing all assigned tasks, even following through with physical therapy exercises and reorganizing kitchen cabinets. We are very thankful to receive their help and highly recommend.

October 04, 2019

By Raymond

I am a current client of this provider

Compassionate, caring, involved individuals who come to our home to help us, domestically, personally, and professionally. Also office and staff personnel are helpful, never judgmental, and always helpful.

September 02, 2019

By Jensnewlife

I am a current client of this provider

The Home Instead services have been wonderful. We appreciate the quick and quality care we've received thus far. We have had 2 ladies in our home since we began 2 months ago and they both are quite accomplished in their professions. My mom wouldn't have been able to come home if it wasn't for the services we are receiving. Glad that we were given Home Instead's information in our time of need.

August 22, 2019

By Grateful Daughter doing long-distance caregiving

I am a past client of this provider

Home Instead in Lexington provided excellent care for my mother for nine months. Because I am an only child living in another state, my caretaking for mom has to be long-distance. It was imperative to have someone I could trust. Home Instead offered this and so much more! I am convinced that mom is still alive because of these wonderful caregivers. (She's in assisted living now.) Everyone was thoughtful, attentive, kept in touch with me, and was loving, supportive and kind to my mother. They treated her as if she were their own mother. I had so much more peace of mind, knowing she was being well cared for. Everyone at the Lexington office was always helpful and supportive. There are so many who helped on every level that I can't name them all. I would highly recommend Home Instead. Trustworthy, dependable, and caring, they made a huge difference in her life and in MY life during a very challenging time. I highly recommend Home Instead!

April 19, 2019

By Delighted in Advance, NC

I am a current client of this provider

My father and I are delighted by the care and compassion shown by Nicole. She is attentive, patient, and even predicts my father's needs and actions. Nicole graciously takes on added responsibilities and has a wonderful work ethic. She always arrives a couple of minutes early and doesn't ever seem to be in a rush to leave. We would highly recommend Nicole and Home Instead Senior Care.

February 17, 2017

By Shirley317483

I am a friend or relative of a current/past resident

Excellent workers who are concerned about the overall health of my sister. Their service has improved the health and well-being of my sister.

December 28, 2016

By Jane and Bona Allen

I am a current client of this provider

We're very pleased with the office and caregivers. Any time we've needed help it has been provided.

July 23, 2012

By Caring802

I am a current client of this provider

It was referred by a friend that we chose to have Home Instead Senior Care for my mom. I can't say enough great things about them. They are very responsive and very flexible. They can change their hours of service based on the needs of their clients.My mom's caregiver is very caring and sweet. She's always making sure she's taking her meds on time. We found a great match caregiver for her. I will recommend this provider to anyone.
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About Home Instead - Lexington, NC

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Lexington, NC

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Lexington, NC

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