BrightStar Care Mid-Missouri

Offers Home Care

88 Reviews

2018

200 S. Keane St, Ste A

Columbia

65201

BrightStar Care Mid-Missouri

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4.4 88

Sandra H_11 2020-09-25 They help us out around the house. They are very friendly. I am a current client of this provider

5 5 1

VAMC - (Ernest W 2020-09-21 When they are here, they do a good job. They help me with household chores. They could have more attendance. They have trouble sometimes getting care for a person. I am a current client of this provider

5 4 1

Raymond S_4 2020-09-10 Make sure the staff is trained a little better on cleaning the house. The caregivers and nurses need to put stuff away when they are done. The people on staff are considerate, kind, and helpful at times. I am a current client of this provider

5 4 1

Victor N_2 2020-09-10 They send me good caregivers. When I call them they answer right away. I am a current client of this provider

5 5 1

Anonymous_4001 2020-08-17 They were helpful. There were a few jobs I don't think they enjoyed doing. I had a bad experience with my first caregiver. She came to my door during the COVID-19 crisis without a mask and was coughing. I called bout this situation and the office told me she was supposed to be wearing a mask. I am a current client of this provider

5 4 1

David L_14 2020-08-10 I need better house cleaners. I like that they are on time I am a current client of this provider

5 4 1

Lori W_6 2020-07-15 The people that have been here have been good about trying to get to know my mom, they have made an effort to be a friend than just a caregiver. They have done good ob with keeping me informed about caregivers running late or not coming, I am a current client of this provider

5 5 1

Carol I 2020-07-10 They do my laundry, make my bed, clean the floors and they clean the bathroom. They treat me well, they have good providers and the nurse that comes to see me is excellent. I am a current client of this provider

5 5 1

Robert G_41 2020-07-10 The days are a lot better when they're there. They do an excellent job. They do what they're supposed to with a smile on their face. I am a current client of this provider

5 5 1

Tim W_5 2020-06-16 They need to be sensitive to my mother's needs, supportive, caring, and experienced. When my caregiver left on vacation they provided someone that was not a good fit. It was a disaster. I hope they are doing a better job with screenings. The other issue I have is the cost because they went up in price. I can't find any justification on the cost of services that we have. I am a current client of this provider

5 4 1

Bill _6 2020-06-09 Jane just needs dressing and bathing in case there is a fall, and Valorie can handle that. She is very necessary. She gets her work done quickly and efficiently. I am a current client of this provider

5 5 1

OCCM - Brian S 2020-06-09 Just the nursing provided has been very helpful. They have very good consistency and communication. I am a current client of this provider

5 5 1

Marilyn H 2020-05-21 Without the care I would be in serious trouble. They have been cooperative when there was an issue with someone not being able to get into our apartment. I have already recommended them two or three times. They have been very knowledgeable and kind and able. I am a current client of this provider

5 5 1

Jeffrey M_2 2020-05-18 They help me get in and out of the shower, which used to be a challenge for me. For quite a few weeks I had not been able to rest in my bed because I couldn't raise myself without a lot of discomfort. After talking to people at BrightStar Care they recommended I get a lift recliner chair. That has made a big difference. In my first interview with the owner, Matt, I saw they were very caring and respectful of my wishes. I am very happy with them. I am a current client of this provider

5 5 1

VAMC - (Dallis S 2020-05-12 I need help with light housekeeping and help me get showered. They could have the right staff to fulfill the needs that I have. I am a current client of this provider

5 3 1

Florence W_2 2020-04-16 She would do whatever we needed while she was here. I really liked the caregiver that was coming and I really trusted them. I am a current client of this provider

5 5 1

Anonymous_3696 2020-04-16 I could not have done it without them. I had a wound and I could not reach the wound so I needed some help. There was a fill in nurse that was pretty new to the company and she was a little over eager to prove herself and she would tell me a lot of things that I did not need to know about. I am a past client of this provider

5 4 1

Jerry _4 2020-04-08 I do the work but they are a lifeline. We lift her in the bed, it is a lot easier for them than me. Together it is very easy. I don't know how I'd get along without them. I have to bypass some things if I don't have the help. They hardly ever miss appointments. It just works. I am a current client of this provider

5 5 1

Mary _13 2020-03-19 The caregiver helped me clean and that really helped me because I was exhausted. The people in the company are friendly. I am a current client of this provider

5 4 1

Marcy M_1 2020-03-19 They provide basic daily living things. They have provided someone there and we consider them to be part of the family while I'm at work. I like that they are flexible and easy to work with. I am a current client of this provider

5 5 1

Courtney H 2020-03-06 I got my medication which was necessary but it is hard to find someone that can show up in a normal time frame and they could not actually deliver my medication. They could better the communication with the staff. I am a current client of this provider

5 3 1

Stephen B_1 2020-03-06 It makes things a lot easier for my wife. They could be on time when they say they are going to be there. I am a current client of this provider

5 3 1

Martha H_4 2020-02-20 The people are matched well and I have always had good rapport with them. I am happy with their services. I am a current client of this provider

5 5 1

Alleta D 2020-02-11 They helped a lot. They could have had the same person come instead of sending many caregivers to help us. I liked that they were friendly and we got good service from them. I am a past client of this provider

5 5 1

Anonymous_1970 2020-01-23 They make his life easier by coming four times a week to turn him at night. I like that we have someone that is reliable. I am a current client of this provider

5 4 1

Michelle M_14 2020-01-16 They help the most by letting me go to work and remain employed. I like that they guaranty compatibility with the caregiver and the client. I am a current client of this provider

5 5 1

VAMC - (Mark L 2020-01-10 The carpet, kitchen, commode, bathtub, and mirror gets cleaned. They all do a good job. They keep the girls coming and make sure that the place gets cleaned. I am a current client of this provider

5 5 1

Shirley B_13 2019-07-12 They give me time for me. I know that my husband is with someone that will take good care of him while l go do something that I want to. I have been very satisfied with the way they have handled the care. Even if my husband is in a grouchy mood, he is always in a happy mood when they leave. I am a current client of this provider

5 5 1

Beverly S_3 2019-06-21 BrightStar Care has helped me the most by moving my husband, because he can't walk. Sometimes the caregivers showed up, and sometimes they would not. I am a current client of this provider

5 5 1

Victoria F 2019-06-12 They fix his medications so he can take them. I would like them to bring back the home help part. I am a current client of this provider

5 4 1

Steven C_5 2019-05-14 I'm able to receive health care in my environment instead of going to a VA facility in St. Louis or elsewhere. I would recommend them because I've had good results with the people that come out. They're very considerate, and I've been impressed. I'm very pleased with the CNA type job and the cooking and cleaning they do. The nursing concept with antibiotics in the afternoon has been nice. They could have a little more exact timing in the afternoon. That would be nice, but I know I'm not the only one receiving services. As long as I get my IV, I'm good. I am a current client of this provider

5 4 1

James D_20 2019-05-07 They help with our bath, folding, and they make lunch. I appreciate everything because they just do everything we ask them to do. I am a current client of this provider

5 5 1

Lewis G_3 2019-04-04 They help with basic care for her, and have been doing some housework for her. The people who I have dealt with have been very nice, competent, and they have worked well. I am a current client of this provider

5 5 1

Janet F_3 2019-03-13 She's just great, and I have no complaints. She is always here on time, is a hard worker, does what I ask. I like how it is convenient because I can usually get my schedule in time. I am a current client of this provider

5 5 1

David S_30 2019-03-05 They can make my life easier if the services were free. They are prompt and they seem well rounded and they are quality people. I have had no problems and they have been very helpful. I am a current client of this provider

5 4 1

Carol G_6 2019-02-19 My dad said that his caregiver was a keeper. She did a great job once my father had passed away. She did a great job of taking over by contacting the hospice nurse. She actually helped clean him up for the funeral, too. We only had them for two nights. The caregiver did a good job while we used them. It was a difficult situation. I am a past client of this provider

5 5 1

Anonymous_1451 2019-02-19 Most of the people did their job and were pleasant to be around when they were here, but they didn't always send me caregivers that fit my needs. It seems like they didn't really care about me as a client and the needs that I had. I would have liked consistency in the care provided for me. I felt like they left me hanging. I am a past client of this provider

5 3 1

Delores D 2019-02-19 It helps me so much to have them come to help me and my husband. Just by having someone being here is what helps the most. They come here on time, and if they can't come on time, they let us know. I am a current client of this provider

5 5 1

Steven L_1 2019-01-24 They could have better quality of caregivers. They need to match the caregiver's needs to the client. They need better communication from the agency to the clients. They also need to better match the caregiver to the client and have better training for the caregiver. I am a current client of this provider

5 4 1

Paul 2019-01-21 We used Brightstar Care of Mid Missouri for a month for Dad, and there was nothing wrong with their service. They came three times a week for three hours a day. They cleaned the house and the caregiver was fine. I am a past client of this provider

5 5 1

Liz M_1 2019-01-15 I can get to work and get to done what needs to get done every day. I like their reliability. I am a current client of this provider

5 5 1

Anonymous_1034 2018-12-17 They could have hired people who knew what they were doing. The caregivers could have been better trained. The caregivers were lazy, and they would sit around. I am a past client of this provider

5 1 1

Patti D_1 2018-12-13 He can't do any daily living activities as well as he used to, so they help with cleaning and making sure he eats his meals while she is there. They are good at making adjustments to the schedule when he needs them to. That is most important at the moment. I am a current client of this provider

5 5 1

Jane _5 2018-11-27 They did dishes, folded clothes, and watched my mother which was a huge help because I have to work. There was a little bit of confusion about who was going to finish up my mother's care. I am a past client of this provider

5 4 1

Freda M_1 2018-11-27 We have them for a few hours each day, it has helped, but hasn't changed what is happening, so I would say it's average. I appreciate the work that they do with the veterans. I am a current client of this provider

5 5 1

Mike H 2018-11-05 I knew someone was there taking care of her, so it made my work easier. They were easy to work with for scheduling changes, and the quality of care was good. I am a past client of this provider

5 4 1

Kim H_3 2018-10-19 She did not want to interact with caregivers and they did not do what they were supposed to do. The management was bad. They did not know my mom has dementia, and the nurse manager did not enter any of the notes when they came. I am a past client of this provider

5 1 1

Franklin J 2018-10-19 They relieve some of the pressure off of me. They should just keep doing what they're doing. There is always room for improvement. I am a current client of this provider

5 4 1

William B_2 2018-09-24 Some of them are better than others, so sometimes it's nice. I have one problem, and that is that I get a different person every time they come. I would really like the person who comes on Monday to come more often. I am a current client of this provider

5 4 1

VAMC ( 2018-09-17 We would like it if the same person came each time, long enough for me to feel that they are here long enough. We have been pretty aggravated with them, but we appreciate their help greatly. We haven't had the same caregiver at all, but the help is excellent. We only have them for about two days a week. We'd rather have the same caregiver. I am a current client of this provider

5 4 1

Sue C 2018-08-28 There is a large improvement in my loved one, she is more active and is doing light housework. Our caregiver helps my mom take showers when she doesn't want to, and she does it in a very professional way. I am a current client of this provider

5 5 1

Carol R_8 2018-08-22 They are encouraging of what I need to do and are not to afraid to step forward. I am going to do better. ****** When they tell you they are going to do something, they do it or they call. They are in touch and are always on the job. ****Interviewee not listed & there's some confusing feedback**** I am a current client of this provider

5 5 1

Henry S_2 2018-08-22 They help most by organizing my pill box. They are mostly on time, but they need to show up on time better. I am a current client of this provider

5 4 1

John N_7 2018-08-15 They are able to help us with the activities of daily living, like bathing. I don't know what kind of training the caregivers have. It seems like some are good the minute they walk in, while others just don't even seem to have a clue what they are doing. I am a current client of this provider

5 4 1

Vicki 2018-07-30 They should have been more dependable and they should have taken more personal time with me as the customer. I am less likely to recommend them because of the lack of choices. I am a past client of this provider

5 3 1

Cheryl R 2018-07-05 She would be be dead without it. They babied her when she was sick. I like that they always have someone there. It's generally a good person. I am a current client of this provider

5 5 1

Sharla . 2018-06-26 They were instrumental in helping Amanda with one on one assistance. They helped her remain calm when she was agitated. They were very good with being patient and individualizing the care. I am a past client of this provider

5 5 1

Phyllis K 2018-06-26 She provided friendship and companionship for my grandmother. The caregiver was very professional and responsive to my grandmother's needs. I am a past client of this provider

5 5 1

Mary Lou S 2018-06-19 The caregiver had made things easier for us, especially when my mom passed. We had a caregiver that was really good with my mom. I am a past client of this provider

5 5 1

Shelda 2018-06-05 I couldn't live my life without someone doing the things they do for me. I'm quite disabled, and they're wonderful! To have them here regularly is essential. They have a lot of good caregivers. They have some scheduling and management problems that are a little worrisome. I am a current client of this provider

5 4 1

Stephen P 2018-05-25 It's helped me a lot. I can't really walk or bend over and it makes its easier. The caregivers come on time. They don't work too fast or too slow, they take an even pace and they get it all done. I am a current client of this provider

5 4 1

kathy l_1 2018-05-15 I couldn't have done it without them. They provided all the physical care so that we could focus on the family. They were very responsive and flexible with our needs. I am a past client of this provider

5 5 1

Peter K_4 2018-05-04 The staff is reliable and on time and has good ability. Her condition is quite grave and she needs more qualified caregivers. I am a current client of this provider

5 4 1

Mindy 2018-04-24 They need to be more organized. The caregivers need to do what they say they are going to do. They also don't follow through very well. I am a current client of this provider

5 3 1

Verna S 2018-04-04 It is hard to find the right caregiver, I have worked with many caregivers and none have not been helpful. It is had for me when I do not have a caregiver who will stand by me and help me get around. I am a current client of this provider

5 3 1

Charlotte B 2018-04-04 I like that they are able to assist me in the things that I need by doing what they are supposed to, especially with my walker and getting in and out of the car. I don't know what I would do without them because I don't have to worry when my daughter isn't here to go do my shopping, which is a big relief. I am a current client of this provider

5 5 1

Surya M 2018-03-20 They have been very reliable and attentive to what I have asked them to do and to what my loved one has asked them to do. The service has made my life much easier because I don't have to worry about what's going on at home. I am a current client of this provider

5 5 1

Nancy F_8 2018-03-13 They are friendly, professional, and have a bonded staff. The management is accessible. My mother still doesn't see the need to have someone there. She has Alzheimer's. When they show up, it makes me feel better. I am a current client of this provider

5 5 1

Anonymous 2018-03-13 We have had a couple of times where there has been a mix-up in times when the caregivers needed to show up. I think some of the problems were more with the management and not the caregivers. Most of the caregivers we have had have been very good at taking care of my loved ones. I don't have to worry as much about my loved ones being alone at night because of their caregiver. I am a current client of this provider

5 4 1

Harley W 2018-03-05 The caregiver that comes and does my housework is excellent. I have a clean house now. I am a current client of this provider

5 4 1

Anonymous 2018-01-10 When we started, the particular person who was doing our scheduling had an attitude. When my loved one had a fall we needed more hours and the scheduler would not answer so I called again and they said that they had not gotten to t it yet. Then I spoke with a much nicer person and they said they would help and that we would have someone quickly. There are many great people within the company, I have just had a few bad experiences. If our caregiver keeps working the way they are then the services will be getting much better. The other caregivers we have had have not been what we expected. I am a current client of this provider

5 3 1

Ed S 2018-01-10 They have caring folks. They allow me to sleep and continue the care as they watch my loved one. I am a current client of this provider

5 5 1

Patsy D 2017-12-14 I have had very good care from BrightStar Care. My BrightStar Care caregiver does a lot for me, from dishes to laundry to housecleaning. I am a current client of this provider

5 5 1

Mary S 2017-12-01 I like the caregiver that my dad has and I like the 24-hour care that they provide. BrightStar Care provides my dad with a wonderful caregiver. She takes great care of my dad. I am a current client of this provider

5 5 1

Shirley N 2017-11-17 BrightStar Care because was so polite, and they knew what to do for my loved one. The services from BrightStar Care were able to make life better for us, as my loved one needed medicine to keep her from hurting so badly. I am a past client of this provider

5 5 1

Mary A_30 2017-11-03 BrightStar Care is very flexible and good to work with. The caregiver Polly has now stays in touch with me to let me know what is going on with my mother. It is nice to have the same caregiver all the time. I am a current client of this provider

5 5 1

James S_11 2017-11-03 BrightStar Care is very patient, understanding, and professional. BrightStar Care set up my medication for me and ordering the right medication for the week to stay on track. I am a current client of this provider

5 5 1

Bobby K 2017-11-03 I would tell others that BrightStar Care didn't tell me about changes that they were making. I do not think of BrightStar Care much anymore. I was not happy to find one caregiver in my house without my knowledge, when I came home one day. I am a past client of this provider

5 1 1

Floyd B 2017-09-25 I would refer BrightStar Care to others because they're reliable and the people are good. They're accessible, meaning I can get in touch with the owner if I want. The services provided by BrightStar Care have taken a lot of burden off of us, and we're very happy with them. I am a current client of this provider

5 5 1

Judi 2017-08-29 BrightStar Care of Mid Missouri was very efficient and had very kind people. Mom still misses some of the caregivers. They helped her for about two years. Most of the time we had the same person, but there's turnover. They all seemed to be equally friendly and helpful people. I am a past client of this provider

5 4 1

Betsey D 2017-08-28 I would recommend BrightStar Care becasue they provided excellent service, worked hard, and adjusted when they needed to. I couldn't have been more pleased. BrightStar Care was very helpful and appropriate with all the family members, who had their own personal issues. I am a past client of this provider

5 5 1

John H_10 2017-08-23 BrightStar Care has had a lot of turnover in the agency; they have already sent five different caregivers. The services are good quality, but the caregivers have not been consistent so for the services aren't as helpful. I am a current client of this provider

5 4 1

David S_4 2017-08-09 The caregiver from BrightStar Care that comes out here has done a great job with me. The caregiver has made me stronger by doing exercises with me. I am a current client of this provider

5 5 1

Mary B 2017-08-09 The people at BrightStar Care are very nice. BrightStar Care makes my life easier because I don't have to worry about anything. I am a current client of this provider

5 5 1

Elizabeth A_1 2017-07-21 BrightStar Care is reliable. I can watch tv and do things that I like because of BrightStar Care. I am a current client of this provider

5 5 1

Merle B 2017-07-20 BrightStar Care has given us a caregiver to help shower the client. I am a current client of this provider

5 5 1

Otto S 2017-07-20 BrightStar Care's services have been dependable and comfortable, and they seem to know what they are doing. BrightStar Care makes my life easier by doing housework and showering my husband. The caregiver also fixes him breakfast. I am a current client of this provider

5 5 1

Roy C 2017-07-20 BrightStar Care is good at giving the clients what they need or want. BrightStar Care has made life easier by having a very good care plan for the client, and they expect the caregiver to follow it. I am a current client of this provider

5 5 1

Call (800) 973-1841

2018

BrightStar Care Mid-Missouri (800) 973-1841

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Reviews of BrightStar Care Mid-Missouri

88 Reviews Write a review

Home Care Reviews for BrightStar Care Mid-Missouri

September 25, 2020

By Sandra H_11

I am a current client of this provider

They help us out around the house. They are very friendly.

September 21, 2020

By VAMC - (Ernest W

I am a current client of this provider

When they are here, they do a good job. They help me with household chores. They could have more attendance. They have trouble sometimes getting care for a person.

September 10, 2020

By Raymond S_4

I am a current client of this provider

Make sure the staff is trained a little better on cleaning the house. The caregivers and nurses need to put stuff away when they are done. The people on staff are considerate, kind, and helpful at times.

September 10, 2020

By Victor N_2

I am a current client of this provider

They send me good caregivers. When I call them they answer right away.

August 17, 2020

By Anonymous_4001

I am a current client of this provider

They were helpful. There were a few jobs I don't think they enjoyed doing. I had a bad experience with my first caregiver. She came to my door during the COVID-19 crisis without a mask and was coughing. I called bout this situation and the office told me she was supposed to be wearing a mask.

August 10, 2020

By David L_14

I am a current client of this provider

I need better house cleaners. I like that they are on time

July 15, 2020

By Lori W_6

I am a current client of this provider

The people that have been here have been good about trying to get to know my mom, they have made an effort to be a friend than just a caregiver. They have done good ob with keeping me informed about caregivers running late or not coming,

July 10, 2020

By Carol I

I am a current client of this provider

They do my laundry, make my bed, clean the floors and they clean the bathroom. They treat me well, they have good providers and the nurse that comes to see me is excellent.

July 10, 2020

By Robert G_41

I am a current client of this provider

The days are a lot better when they're there. They do an excellent job. They do what they're supposed to with a smile on their face.

June 16, 2020

By Tim W_5

I am a current client of this provider

They need to be sensitive to my mother's needs, supportive, caring, and experienced. When my caregiver left on vacation they provided someone that was not a good fit. It was a disaster. I hope they are doing a better job with screenings. The other issue I have is the cost because they went up in price. I can't find any justification on the cost of services that we have.

June 09, 2020

By Bill _6

I am a current client of this provider

Jane just needs dressing and bathing in case there is a fall, and Valorie can handle that. She is very necessary. She gets her work done quickly and efficiently.

June 09, 2020

By OCCM - Brian S

I am a current client of this provider

Just the nursing provided has been very helpful. They have very good consistency and communication.

May 21, 2020

By Marilyn H

I am a current client of this provider

Without the care I would be in serious trouble. They have been cooperative when there was an issue with someone not being able to get into our apartment. I have already recommended them two or three times. They have been very knowledgeable and kind and able.

May 18, 2020

By Jeffrey M_2

I am a current client of this provider

They help me get in and out of the shower, which used to be a challenge for me. For quite a few weeks I had not been able to rest in my bed because I couldn't raise myself without a lot of discomfort. After talking to people at BrightStar Care they recommended I get a lift recliner chair. That has made a big difference. In my first interview with the owner, Matt, I saw they were very caring and respectful of my wishes. I am very happy with them.

May 12, 2020

By VAMC - (Dallis S

I am a current client of this provider

I need help with light housekeeping and help me get showered. They could have the right staff to fulfill the needs that I have.

April 16, 2020

By Florence W_2

I am a current client of this provider

She would do whatever we needed while she was here. I really liked the caregiver that was coming and I really trusted them.

April 16, 2020

By Anonymous_3696

I am a past client of this provider

I could not have done it without them. I had a wound and I could not reach the wound so I needed some help. There was a fill in nurse that was pretty new to the company and she was a little over eager to prove herself and she would tell me a lot of things that I did not need to know about.

April 08, 2020

By Jerry _4

I am a current client of this provider

I do the work but they are a lifeline. We lift her in the bed, it is a lot easier for them than me. Together it is very easy. I don't know how I'd get along without them. I have to bypass some things if I don't have the help. They hardly ever miss appointments. It just works.

March 19, 2020

By Mary _13

I am a current client of this provider

The caregiver helped me clean and that really helped me because I was exhausted. The people in the company are friendly.

March 19, 2020

By Marcy M_1

I am a current client of this provider

They provide basic daily living things. They have provided someone there and we consider them to be part of the family while I'm at work. I like that they are flexible and easy to work with.

March 06, 2020

By Courtney H

I am a current client of this provider

I got my medication which was necessary but it is hard to find someone that can show up in a normal time frame and they could not actually deliver my medication. They could better the communication with the staff.

March 06, 2020

By Stephen B_1

I am a current client of this provider

It makes things a lot easier for my wife. They could be on time when they say they are going to be there.

February 20, 2020

By Martha H_4

I am a current client of this provider

The people are matched well and I have always had good rapport with them. I am happy with their services.

February 11, 2020

By Alleta D

I am a past client of this provider

They helped a lot. They could have had the same person come instead of sending many caregivers to help us. I liked that they were friendly and we got good service from them.

January 23, 2020

By Anonymous_1970

I am a current client of this provider

They make his life easier by coming four times a week to turn him at night. I like that we have someone that is reliable.

January 16, 2020

By Michelle M_14

I am a current client of this provider

They help the most by letting me go to work and remain employed. I like that they guaranty compatibility with the caregiver and the client.

January 10, 2020

By VAMC - (Mark L

I am a current client of this provider

The carpet, kitchen, commode, bathtub, and mirror gets cleaned. They all do a good job. They keep the girls coming and make sure that the place gets cleaned.

July 12, 2019

By Shirley B_13

I am a current client of this provider

They give me time for me. I know that my husband is with someone that will take good care of him while l go do something that I want to. I have been very satisfied with the way they have handled the care. Even if my husband is in a grouchy mood, he is always in a happy mood when they leave.

June 21, 2019

By Beverly S_3

I am a current client of this provider

BrightStar Care has helped me the most by moving my husband, because he can't walk. Sometimes the caregivers showed up, and sometimes they would not.

June 12, 2019

By Victoria F

I am a current client of this provider

They fix his medications so he can take them. I would like them to bring back the home help part.

May 14, 2019

By Steven C_5

I am a current client of this provider

I'm able to receive health care in my environment instead of going to a VA facility in St. Louis or elsewhere. I would recommend them because I've had good results with the people that come out. They're very considerate, and I've been impressed. I'm very pleased with the CNA type job and the cooking and cleaning they do. The nursing concept with antibiotics in the afternoon has been nice. They could have a little more exact timing in the afternoon. That would be nice, but I know I'm not the only one receiving services. As long as I get my IV, I'm good.

May 07, 2019

By James D_20

I am a current client of this provider

They help with our bath, folding, and they make lunch. I appreciate everything because they just do everything we ask them to do.

April 04, 2019

By Lewis G_3

I am a current client of this provider

They help with basic care for her, and have been doing some housework for her. The people who I have dealt with have been very nice, competent, and they have worked well.

March 13, 2019

By Janet F_3

I am a current client of this provider

She's just great, and I have no complaints. She is always here on time, is a hard worker, does what I ask. I like how it is convenient because I can usually get my schedule in time.

March 05, 2019

By David S_30

I am a current client of this provider

They can make my life easier if the services were free. They are prompt and they seem well rounded and they are quality people. I have had no problems and they have been very helpful.

February 19, 2019

By Carol G_6

I am a past client of this provider

My dad said that his caregiver was a keeper. She did a great job once my father had passed away. She did a great job of taking over by contacting the hospice nurse. She actually helped clean him up for the funeral, too. We only had them for two nights. The caregiver did a good job while we used them. It was a difficult situation.

February 19, 2019

By Anonymous_1451

I am a past client of this provider

Most of the people did their job and were pleasant to be around when they were here, but they didn't always send me caregivers that fit my needs. It seems like they didn't really care about me as a client and the needs that I had. I would have liked consistency in the care provided for me. I felt like they left me hanging.

February 19, 2019

By Delores D

I am a current client of this provider

It helps me so much to have them come to help me and my husband. Just by having someone being here is what helps the most. They come here on time, and if they can't come on time, they let us know.

January 24, 2019

By Steven L_1

I am a current client of this provider

They could have better quality of caregivers. They need to match the caregiver's needs to the client. They need better communication from the agency to the clients. They also need to better match the caregiver to the client and have better training for the caregiver.

January 21, 2019

By Paul

I am a past client of this provider

We used Brightstar Care of Mid Missouri for a month for Dad, and there was nothing wrong with their service. They came three times a week for three hours a day. They cleaned the house and the caregiver was fine.

January 15, 2019

By Liz M_1

I am a current client of this provider

I can get to work and get to done what needs to get done every day. I like their reliability.

December 17, 2018

By Anonymous_1034

I am a past client of this provider

They could have hired people who knew what they were doing. The caregivers could have been better trained. The caregivers were lazy, and they would sit around.

December 13, 2018

By Patti D_1

I am a current client of this provider

He can't do any daily living activities as well as he used to, so they help with cleaning and making sure he eats his meals while she is there. They are good at making adjustments to the schedule when he needs them to. That is most important at the moment.

November 27, 2018

By Jane _5

I am a past client of this provider

They did dishes, folded clothes, and watched my mother which was a huge help because I have to work. There was a little bit of confusion about who was going to finish up my mother's care.

November 27, 2018

By Freda M_1

I am a current client of this provider

We have them for a few hours each day, it has helped, but hasn't changed what is happening, so I would say it's average. I appreciate the work that they do with the veterans.

November 05, 2018

By Mike H

I am a past client of this provider

I knew someone was there taking care of her, so it made my work easier. They were easy to work with for scheduling changes, and the quality of care was good.

October 19, 2018

By Kim H_3

I am a past client of this provider

She did not want to interact with caregivers and they did not do what they were supposed to do. The management was bad. They did not know my mom has dementia, and the nurse manager did not enter any of the notes when they came.

October 19, 2018

By Franklin J

I am a current client of this provider

They relieve some of the pressure off of me. They should just keep doing what they're doing. There is always room for improvement.

September 24, 2018

By William B_2

I am a current client of this provider

Some of them are better than others, so sometimes it's nice. I have one problem, and that is that I get a different person every time they come. I would really like the person who comes on Monday to come more often.

September 17, 2018

By VAMC (

I am a current client of this provider

We would like it if the same person came each time, long enough for me to feel that they are here long enough. We have been pretty aggravated with them, but we appreciate their help greatly. We haven't had the same caregiver at all, but the help is excellent. We only have them for about two days a week. We'd rather have the same caregiver.

August 28, 2018

By Sue C

I am a current client of this provider

There is a large improvement in my loved one, she is more active and is doing light housework. Our caregiver helps my mom take showers when she doesn't want to, and she does it in a very professional way.

August 22, 2018

By Carol R_8

I am a current client of this provider

They are encouraging of what I need to do and are not to afraid to step forward. I am going to do better. ****** When they tell you they are going to do something, they do it or they call. They are in touch and are always on the job. ****Interviewee not listed & there's some confusing feedback****

August 22, 2018

By Henry S_2

I am a current client of this provider

They help most by organizing my pill box. They are mostly on time, but they need to show up on time better.

August 15, 2018

By John N_7

I am a current client of this provider

They are able to help us with the activities of daily living, like bathing. I don't know what kind of training the caregivers have. It seems like some are good the minute they walk in, while others just don't even seem to have a clue what they are doing.

July 30, 2018

By Vicki

I am a past client of this provider

They should have been more dependable and they should have taken more personal time with me as the customer. I am less likely to recommend them because of the lack of choices.

July 05, 2018

By Cheryl R

I am a current client of this provider

She would be be dead without it. They babied her when she was sick. I like that they always have someone there. It's generally a good person.

June 26, 2018

By Sharla .

I am a past client of this provider

They were instrumental in helping Amanda with one on one assistance. They helped her remain calm when she was agitated. They were very good with being patient and individualizing the care.

June 26, 2018

By Phyllis K

I am a past client of this provider

She provided friendship and companionship for my grandmother. The caregiver was very professional and responsive to my grandmother's needs.

June 19, 2018

By Mary Lou S

I am a past client of this provider

The caregiver had made things easier for us, especially when my mom passed. We had a caregiver that was really good with my mom.

June 05, 2018

By Shelda

I am a current client of this provider

I couldn't live my life without someone doing the things they do for me. I'm quite disabled, and they're wonderful! To have them here regularly is essential. They have a lot of good caregivers. They have some scheduling and management problems that are a little worrisome.

May 25, 2018

By Stephen P

I am a current client of this provider

It's helped me a lot. I can't really walk or bend over and it makes its easier. The caregivers come on time. They don't work too fast or too slow, they take an even pace and they get it all done.

May 15, 2018

By kathy l_1

I am a past client of this provider

I couldn't have done it without them. They provided all the physical care so that we could focus on the family. They were very responsive and flexible with our needs.

May 04, 2018

By Peter K_4

I am a current client of this provider

The staff is reliable and on time and has good ability. Her condition is quite grave and she needs more qualified caregivers.

April 24, 2018

By Mindy

I am a current client of this provider

They need to be more organized. The caregivers need to do what they say they are going to do. They also don't follow through very well.

April 04, 2018

By Verna S

I am a current client of this provider

It is hard to find the right caregiver, I have worked with many caregivers and none have not been helpful. It is had for me when I do not have a caregiver who will stand by me and help me get around.

April 04, 2018

By Charlotte B

I am a current client of this provider

I like that they are able to assist me in the things that I need by doing what they are supposed to, especially with my walker and getting in and out of the car. I don't know what I would do without them because I don't have to worry when my daughter isn't here to go do my shopping, which is a big relief.

March 20, 2018

By Surya M

I am a current client of this provider

They have been very reliable and attentive to what I have asked them to do and to what my loved one has asked them to do. The service has made my life much easier because I don't have to worry about what's going on at home.

March 13, 2018

By Nancy F_8

I am a current client of this provider

They are friendly, professional, and have a bonded staff. The management is accessible. My mother still doesn't see the need to have someone there. She has Alzheimer's. When they show up, it makes me feel better.

March 13, 2018

By Anonymous

I am a current client of this provider

We have had a couple of times where there has been a mix-up in times when the caregivers needed to show up. I think some of the problems were more with the management and not the caregivers. Most of the caregivers we have had have been very good at taking care of my loved ones. I don't have to worry as much about my loved ones being alone at night because of their caregiver.

March 05, 2018

By Harley W

I am a current client of this provider

The caregiver that comes and does my housework is excellent. I have a clean house now.

January 10, 2018

By Anonymous

I am a current client of this provider

When we started, the particular person who was doing our scheduling had an attitude. When my loved one had a fall we needed more hours and the scheduler would not answer so I called again and they said that they had not gotten to t it yet. Then I spoke with a much nicer person and they said they would help and that we would have someone quickly. There are many great people within the company, I have just had a few bad experiences. If our caregiver keeps working the way they are then the services will be getting much better. The other caregivers we have had have not been what we expected.

January 10, 2018

By Ed S

I am a current client of this provider

They have caring folks. They allow me to sleep and continue the care as they watch my loved one.

December 14, 2017

By Patsy D

I am a current client of this provider

I have had very good care from BrightStar Care. My BrightStar Care caregiver does a lot for me, from dishes to laundry to housecleaning.

December 01, 2017

By Mary S

I am a current client of this provider

I like the caregiver that my dad has and I like the 24-hour care that they provide. BrightStar Care provides my dad with a wonderful caregiver. She takes great care of my dad.

November 17, 2017

By Shirley N

I am a past client of this provider

BrightStar Care because was so polite, and they knew what to do for my loved one. The services from BrightStar Care were able to make life better for us, as my loved one needed medicine to keep her from hurting so badly.

November 03, 2017

By Mary A_30

I am a current client of this provider

BrightStar Care is very flexible and good to work with. The caregiver Polly has now stays in touch with me to let me know what is going on with my mother. It is nice to have the same caregiver all the time.

November 03, 2017

By James S_11

I am a current client of this provider

BrightStar Care is very patient, understanding, and professional. BrightStar Care set up my medication for me and ordering the right medication for the week to stay on track.

November 03, 2017

By Bobby K

I am a past client of this provider

I would tell others that BrightStar Care didn't tell me about changes that they were making. I do not think of BrightStar Care much anymore. I was not happy to find one caregiver in my house without my knowledge, when I came home one day.

September 25, 2017

By Floyd B

I am a current client of this provider

I would refer BrightStar Care to others because they're reliable and the people are good. They're accessible, meaning I can get in touch with the owner if I want. The services provided by BrightStar Care have taken a lot of burden off of us, and we're very happy with them.

August 29, 2017

By Judi

I am a past client of this provider

BrightStar Care of Mid Missouri was very efficient and had very kind people. Mom still misses some of the caregivers. They helped her for about two years. Most of the time we had the same person, but there's turnover. They all seemed to be equally friendly and helpful people.

August 28, 2017

By Betsey D

I am a past client of this provider

I would recommend BrightStar Care becasue they provided excellent service, worked hard, and adjusted when they needed to. I couldn't have been more pleased. BrightStar Care was very helpful and appropriate with all the family members, who had their own personal issues.

August 23, 2017

By John H_10

I am a current client of this provider

BrightStar Care has had a lot of turnover in the agency; they have already sent five different caregivers. The services are good quality, but the caregivers have not been consistent so for the services aren't as helpful.

August 09, 2017

By David S_4

I am a current client of this provider

The caregiver from BrightStar Care that comes out here has done a great job with me. The caregiver has made me stronger by doing exercises with me.

August 09, 2017

By Mary B

I am a current client of this provider

The people at BrightStar Care are very nice. BrightStar Care makes my life easier because I don't have to worry about anything.

July 21, 2017

By Elizabeth A_1

I am a current client of this provider

BrightStar Care is reliable. I can watch tv and do things that I like because of BrightStar Care.

July 20, 2017

By Merle B

I am a current client of this provider

BrightStar Care has given us a caregiver to help shower the client.

July 20, 2017

By Otto S

I am a current client of this provider

BrightStar Care's services have been dependable and comfortable, and they seem to know what they are doing. BrightStar Care makes my life easier by doing housework and showering my husband. The caregiver also fixes him breakfast.

July 20, 2017

By Roy C

I am a current client of this provider

BrightStar Care is good at giving the clients what they need or want. BrightStar Care has made life easier by having a very good care plan for the client, and they expect the caregiver to follow it.

See all Home Care reviews (88)

About BrightStar Care Mid-Missouri

At BrightStar Care everyone of the loved one's we care for receives oversight of their care by an RN. The first step in care is to schedule a no obligation/no charge assessment by one of our nurses. This is a great way for you to get to know us and make sure we are a good fit as well as for us to better understand your loved one's care needs. From there we put together a customized plan of care, assign and train your caregiver to your specific needs and set up your schedule.
Some of the important points to keep in mind about what makes BrightStar different:

RN Supervision for every client, even companion care – all of our clients have 24/7 access to a Registered Nurse

The only privately owned agency that is accredited by the Joint Commission Accreditation of Healthcare Organizations

No minimums

All Caregivers are given 50 state background checks, drug screens, and professional credentialing check.

Full continuum of care offered from companion through skilled nursing and therapies

Guaranteed Compatibility – ask us about our matching software

24/7 Availability

Private, family information and communication resource with CareTogether®

Here are the services we provide:

Companion and sitter/housekeeper services

Personal Care and ADL assistance

Transportation and appointment escort

Pre and Post-Operative Assistance Care

Skilled Nursing Care

Wound Care

Med Set up and reminders

Home Infusion and IV services

Hospice Assistance

PT/OT and Speech Therapy Services

Photos of BrightStar Care Mid-Missouri

Services and Amenities of BrightStar Care Mid-Missouri

Health services

Physical Therapy

Agency Type

Full Service Agency

Range of services

Companion Care
Personal Care Assistants
In Home Health
Physical Therapy
Occupational Therapy
Range Of Services Extra: Resipite Assistance For Hospice

Types of care

Transportation: Yes
Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Blood Work And Other Medical Care
Walking Wheelchair Assistance
Memory Care
Companionship
Meal Preparation
Errand And Grocery Assistance

Travel

Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

In Person Interviews
Reference Checks
Immunizations
Driving Record Check
Residency Confirmation
Background Checks
Drug Screening
Sex Offender Check

Training

Continual Training

Training Areas

Patient Transfers
Transition Issues
Memory Care Training
Ethics
Validation Techniques