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Visiting Angels - Sterling Heights, MI Sterling Heights, MI

42140 Van Dyke Ave. Ste. 200, Sterling Heights, MI 48314

(800) 558-0653 (Caring Family Advisor™)

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4.6

(55 reviews)

Top rated on Caring.com

Caring Stars

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Care Offered: Home Care

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Visiting Angels - Sterling Heights, MI

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Visiting Angels - Sterling Heights, MI
Visiting Angels - Sterling Heights, MI
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Sterling Heights, Michigan 48314


4.6

(55 reviews)


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Reviews of Visiting Angels - Sterling Heights, MI in Sterling Heights, Michigan

4.6

(55 reviews)

    Top rated on Caring.com

    2024, 2025, 2026

    View More

    Provider of Choice 2025Employer of Choice 2025Leader in Experience 2025
    Home Care Pulse Certified 2025

    Debbie A_10

    5

    November 18, 2025

    I am a current client of this provider

    They meet her needs, and they're wonderful. The girl we have is great. She does what my mom needs her to do, and she does what she asks without being told.

    Provider Response

    Debbie A_10, we are glad we could help with your at home care support needs.

    Marty S_6

    5

    November 18, 2025

    I am a current client of this provider

    They communicate well and provide a good value service. We have a really good caregiver here assigned to my mom.

    Provider Response

    Marty S_6, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care.

    Mr. J_14

    5

    October 15, 2025

    I am a current client of this provider

    The feedback from my aunt has been positive, she enjoys the service and the aide has been a big help for her. I think the services are helping, my aunt has some issues with organization and cleanliness, and they have been working to help her in that department.

    Provider Response

    Mr. J_14, thanks for your praise and wonderful comments regarding our kind and supportive elderly care.

    Vickey W

    5

    October 15, 2025

    I am a current client of this provider

    Everybody's been very friendly and accommodating. My mom's had several falls, and they've been really good to work with.

    Provider Response

    Hi Vickey W! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Anonymous_1758187056

    5

    September 18, 2025

    I am a past client of this provider

    They were very genuine and helpful. They come 3x a week, and it lets me get out to run errands.

    Provider Response

    Anonymous_1758187056, we really appreciate your positive review of your angel. We have some of the best caregivers!

    Anonymous_1755260561

    5

    August 15, 2025

    I am a current client of this provider

    They are easy to work with and the caregiver that comes to the house is exceptional. The first caregiver they sent out did not work out, but they were prompt to send out another that was well-matched. They were in tuned to the needs of the patient.

    Provider Response

    Anonymous_1755260561, we really appreciate your feedback! It's always our pleasure to serve you with our best caregivers.

    Theresa M_17

    3

    July 14, 2025

    I am a current client of this provider

    She does not utilize the program as much as she should. Her daily life has improved. I would like to see the aide do more for her.

    Ms. C_2

    5

    June 23, 2025

    I am a current client of this provider

    The caregiver is excellent. Knowing my mom is being cared for creates less stress for me and my sister.

    Provider Response

    Ms. C_2, we are glad we could help with your at home care support needs.

    Mrs. W_2

    5

    May 15, 2025

    I am a past client of this provider

    Some caregivers were great, and some just sat and watched TV. We appreciated all of the help. Almost all of the caregivers were great. They were helpful, good with scheduling, and got caregivers out quickly.

    Provider Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Michelle M_36

    4

    May 15, 2025

    I am a current client of this provider

    They could be a little more proactive. They were easy to work with and got someone out quickly. Follow-through has been good.

    Provider Response

    Michelle M_36, thank you for your kind feedback we are happy to share your comments to the team here at Visiting Angels!

    Ms. P_2

    5

    April 16, 2025

    I am a current client of this provider

    When Diane comes, she asks me if there's anything special. She appeases me in a way of respect and dignity. Visiting Angels should look for that and have. Diane does everything she can do to please me. I like her. She's very nice and fighting for her life. I'm just getting used to dealing with someone.

    Provider Response

    Ms. P_2, thank you so much for the positive review of Visiting Angels Sterling Heights! We are glad we can help you every day.

    Mr. B_3

    5

    March 26, 2025

    I am a current client of this provider

    They ensure that mother has consistent care. They have quality staff.

    Provider Response

    Thank you again for taking the time to let us know how we did. Our caregivers are the best in senior homecare, so glad you appreciate our quality staff. We hope you have a great day!

    Mr. G_4

    4

    January 16, 2025

    I am a current client of this provider

    I would like to get a little bit more side work to be done when finished with direct services. I'm not pleased with the billing, they take money from my account before they bill me.

    Provider Response

    Thank you for the review, Mr. G and reaching out. We can make changes to the care plan and billing, if necessary, just give us a call and ask for Jenni. Thank you for taking the time to give us a review.

    Mrs. R_8

    5

    December 14, 2024

    I am a current client of this provider

    The caregivers being consistent with her. I like that the caregivers have just been consistent, friendly, and took good care of my mom.

    Provider Response

    Mrs. R_8, we really appreciate your feedback! It's always our pleasure to serve you with our best caregivers. Feel free to reach out to us if you need anything. Have a wonderful day.

    Mr. C_2

    5

    December 14, 2024

    I am a past client of this provider

    I liked that they were very helpful. I liked that they were easy to talk to answered my questions and just caring.

    Provider Response

    Mr. C_2, thank you for your kind feedback we are happy to share your comments to the team here at Visiting Angels! Please don't hesitate to reach out if there's anything additional we can do for you.

    Mrs. M_17

    4

    November 15, 2024

    I am a current client of this provider

    The provider helped us by ensuing that my dad is fed and dressed. I would like to see caretakers that have the ability to take care of people.

    Provider Response

    All of our caregivers are experienced at caring for seniors in their homes, if you'd like to discuss this, please call us and we can find the perfect caregiver for your situation.

    Mr. A_4

    4

    November 15, 2024

    I am a past client of this provider

    I was satisfied that the caregivers were able to move my mother around the house. They could have hired better caregivers, people with more compassion.

    Provider Response

    Hi Mr. A_4! We're so happy Visiting Angels was able to help provide assistance with elderly care at home!

    Mrs. E_2

    5

    October 22, 2024

    I am a current client of this provider

    They have helped the most by having reliable people to take care of my mom. I like their communication and flexibility.

    Anonymous_7607

    5

    September 16, 2024

    I am a current client of this provider

    They have made it easier for us. They care for my dad is good.

    Provider Response

    Anonymous_7607, reviews like this give us motivation and help us ensure we provide high-quality care and also affordable home care! We sincerely thank you for the positive review, and look forward to seeing you again soon!

    Barbara M_89

    5

    August 20, 2024

    I am a current client of this provider

    He is very fond of the two caregivers. They have been stellar since the beginning. They not only provide care but get to know the clients.

    Provider Response

    Barbara M_89, we are so happy to read such a great review about Visiting Angels ! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Visiting Angels!

    Mrs. J_21

    5

    July 17, 2024

    I am a current client of this provider

    The agency has been very responsive and patient with my dad to make our experience positive. I would recommend them because of their flexibility with the schedule.

    Provider Response

    Hi Mrs. J_21! We're so happy Visiting Angels was able to help provide assistance for your dad at home!

    Mrs. K_9

    5

    July 16, 2024

    I am a current client of this provider

    Patricia doesn't like it everyday but she's usually happy when the lady comes. They are very reliable and they stay in contact with me and so far we've really liked the lady that helps us out with Patricia.

    Provider Response

    Hi Mrs. K_9! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Ms. J_4

    5

    April 11, 2024

    I am a current client of this provider

    They have great communication and they hire excellent staff. There is a main caregiver that I love.

    Provider Response

    Hi Ms. J_4! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Mrs. B_2

    5

    February 16, 2024

    I am a current client of this provider

    They came out and met with me to assess my needs, I like that I have a care plan for me so I know what to expect. I like the personnel, communication, and personal interest. I like the empathy and compassion. They're diligent.

    Provider Response

    Mrs. B_2, we are glad we could help with your at home care support needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Anonymous_1702396375

    4

    December 12, 2023

    I am a current client of this provider

    She is only there three times a week, so it does not impact her daily. I would recommend them because I like the woman that comes and visits my mom.

    Provider Response

    Anonymous_1702396375, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors Please don't hesitate to reach out if there's anything additional we can do for you.

    Mr. M_2

    5

    August 15, 2023

    I am a past client of this provider

    When you ask them to do something, they do it. They have real nice people. They took care of her real good.

    Provider Response

    Mr. M_2, we are glad we could help with your at home care support needs. If you're ever in need of more help, please let us know!

    Ms. M_4

    3

    July 26, 2023

    I am a current client of this provider

    They can provide good care to John. The last guy Paul that came, he would fall asleep in the chair in the other room. Rose seemed to be pretty good and attentive, but then she left. They need to be more Intune with the care that the client is actually giving. The caregivers do very little.

    Provider Response

    Hi Ms. M_4, I am sorry that you had this experience with our caregivers. We provide regular visits and have talked to you but there was no mention of this issue in your file. Please call our office and ask for Stephen Novak so we can discuss this in further detail.

    Mr. R_7

    5

    June 28, 2023

    I am a current client of this provider

    They are very attentive and respond quickly. Very responsive, the couple of people we've had have done a good job.

    Provider Response

    Mr. R_7, we are glad we could help with your at home care support needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Mrs. S_8

    5

    June 16, 2023

    I am a current client of this provider

    The services help me out tremendously. I like that I can trust them.

    Provider Response

    Hi Mrs. S_8! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Anonymous_6397

    5

    April 24, 2023

    I am a current client of this provider

    They have given me a piece of mind. The care does vary from caregiver to caregiver. Some of the staff is very outstanding.

    Provider Response

    Thank you for the review, our caregivers vary in many different ways. They come from different backgrounds, cultures and experiences, that is one way that makes them great caregivers. We are always here if you need anything else.

    Mrs. G_4

    5

    February 22, 2023

    I am a past client of this provider

    This agency is good at providing backup caregivers when we need them. This agency provides constant communication.

    Provider Response

    Thank you for the review, Mrs. G. We believe that our professional caregivers are the best in the industry.

    Ms. G

    5

    January 13, 2023

    I am a current client of this provider

    The caregiver in particular with my grandmother goes about and beyond. The continuity of care is one thing I like.

    Provider Response

    Thank you for reviewing Visiting Angels Sterling Heights MI. Continuity in care is something we strive to maintain at all families. This is something we take great pride in.

    Anonymous_6679

    3

    November 22, 2022

    I am a current client of this provider

    It's been touch and go and the difficulty is the changing of caregivers. I would like their aides to have more qualifications.

    Provider Response

    Thank you for your review. There are many different reasons for changing caregivers and most times it is out of our control since we strive to keep the same caregiver with the same family. If you have any questions or concerns, please call and ask for Stephen Novak. Thank you.

    Mrs. D_9

    5

    October 13, 2022

    I am a current client of this provider

    The agency does what they say. I like this agency because they are dependable.

    Provider Response

    We always want to be dependable for our families, we know they rely on us and trust us. Thank you for the review.

    Mr. P_1

    3

    September 26, 2022

    I am a current client of this provider

    They could provide better cooking in the daily life of my loved one, but they help out decent in other ways. Their services are overall spotty, and I want to see them improve on the quality of the services they provide.

    Provider Response

    Thank you for the review, Mr. P. We have looked into this and have made some changes, including more training and oversight on our part. I hope you see the improvements.

    Leslie W_6

    5

    September 19, 2022

    I am a current client of this provider

    The caregivers are very patience and do a good job at working with and understanding my mom's mind since she has dementia. I've already recommended them before. I like their flexibility and can call them or tell them when things are needed, and they are able to help me out.

    Provider Response

    Hi Leslie W_6! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Anonymous_6280

    5

    July 21, 2022

    I am a current client of this provider

    It's been really helpful to my parents. I like that they are reliable.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels!

    Anonymous_6136

    5

    June 13, 2022

    I am a current client of this provider

    They can lower the rates and be consistent. They have dependability.

    Provider Response

    Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

    Ms. L

    5

    January 18, 2022

    I am a past client of this provider

    It helped get him going and helped me get out. They are prompt and friendly. They do their work. I would definitely recommend them.

    Provider Response

    Ms. L, we are so happy to read such a great review about Visiting Angels!

    Mike R_14

    5

    October 23, 2021

    I am a past client of this provider

    Our caregiver became a good family friend. They provided a great service for us. The care received was over the top.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels!

    Mrs. G_3

    5

    August 13, 2021

    I am a past client of this provider

    It took the pressure off of me so I didn't have to do a lot of work with my mother. I like that they are local.

    Provider Response

    Hi Mrs. G_3! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Ms. A_1

    5

    February 24, 2021

    I am a current client of this provider

    She knows that she will have the same caregiver at the same time. I like that they have given her the same consistent caregiver.

    Provider Response

    Ms. A_1, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

    Mr. S_4

    5

    December 11, 2020

    I am a current client of this provider

    The caregiver has gotten a lot out of my mom and it surprises me every day. I like the caregiver and how responsive the agency is.

    Provider Response

    Mr. S_4, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

    Mr. L

    4

    September 25, 2020

    I am a past client of this provider

    The first one was fine but the second girl I had complaints about her. The girl just got sick and the second one was not as great.

    Provider Response

    Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

    Anonymous_3804

    5

    June 4, 2020

    I am a current client of this provider

    They have been good about taking notes about Katy needs and likes. They are very professional, clean, and attentive.

    Provider Response

    Hi Anonymous_3804, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care.

    Marie H_5

    5

    November 18, 2019

    I am a current client of this provider

    They give me somebody to rely on. They are flexible.

    Provider Response

    Marie H_5, thanks for your praise and wonderful comments regarding our kind and supportive elderly care.

    Jeff O_1

    5

    June 5, 2019

    I am a current client of this provider

    She is able to go out, and she is clean. She has been reliable and good with my mom.

    Provider Response

    Hi Jeff O_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Anonymous_90

    5

    September 12, 2018

    I am a current client of this provider

    They have helped the most by taking care of my loved one and doing the things I ask them to do. I have had good people that come out. They are dependable.

    Provider Response

    Anonymous_90, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

    Mrs. N_3

    5

    August 24, 2018

    I am a current client of this provider

    It makes things easier for me. The nurses are very personable, and they take interest.

    Provider Response

    Hello Mrs. N_3, thank you; we appreciate your positive feedback!

    Mrs. H

    3

    June 14, 2018

    I am a current client of this provider

    If I'm paying for services and they're supposed to be here certain days, I would like them to show up those days so I don't have to find someone else. The people they send are not very satisfactory. They're very bossy and would tell me what to do. They're also very impatient and would keep coming in asking if I'm done yet.

    Provider Response

    Mrs. H, your wonderful feedback and rating mean a lot to us in taking care for your loved one.

    Anonymous

    5

    April 19, 2018

    I am a current client of this provider

    They are caring people. They pay close attention to detail. They make it possible for me to get out of the house to perform other activities.

    Provider Response

    Anonymous, we are glad we could help with your at home care support needs. We are always more than happy to assist you if anything else comes up. Take care!

    Mr. D

    5

    April 5, 2018

    I am a current client of this provider

    They are a caring institution. They give me rest and relief by taking care of my mom.

    Provider Response

    Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

    Mrs. N_2

    5

    December 1, 2017

    I am a current client of this provider

    Visiting Angels has an understanding staff that realizes not every caregiver is a fit to you or me. My work schedule varies so having Visiting Angels take care of the housekeeping and the ward's laundry is very helpful.

    Provider Response

    Mrs. N_2, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

    Mrs. F

    5

    September 8, 2017

    I am a current client of this provider

    I would say that If someone is looking for care, Visiting Angels would be worth while to give them a try. But this depends on the individual. Visiting Angels has allowed me to take care of business in other activities in the family.

    Provider Response

    Mrs. F, we're so glad that we were able to go above and beyond your expectations!

    Debbie L_2

    4

    June 1, 2017

    I am a current client of this provider

    I would recommend Visiting Angels to others because they have been very responsive and quick. Having Visiting Angels for my mom is good because she most likely needs to be in an assisted living home, and it's hard to decipher what she really needs.

    Provider Response

    Debbie L_2, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

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    About Visiting Angels - Sterling Heights, MI in Sterling Heights, Michigan

    Visiting Angels - Sterling Heights, MI is a Senior Care provider in Sterling Heights, Michigan that offers residents Home Care services. Contact Visiting Angels - Sterling Heights, MI for more details on services and rates.

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