Visiting Angels - Sterling Heights, MI

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Reviews of Visiting Angels - Sterling Heights, MI

70 Reviews Write a review

Home Care Reviews for Visiting Angels - Sterling Heights, MI

April 24, 2023

By Anonymous_6397

I am a current client of this provider

They have given me a piece of mind. The care does vary from caregiver to caregiver. Some of the staff is very outstanding.

Provider Response

Thank you for the review, our caregivers vary in many different ways. They come from different backgrounds, cultures and experiences, that is one way that makes them great caregivers. We are always here if you need anything else.

February 21, 2023

By Mrs. G_4

I am a past client of this provider

This agency is good at providing backup caregivers when we need them. This agency provides constant communication.

Provider Response

Thank you for the review, Mrs. G. We believe that our professional caregivers are the best in the industry.

January 13, 2023

By Ms. G

I am a current client of this provider

The caregiver in particular with my grandmother goes about and beyond. The continuity of care is one thing I like.

Provider Response

Thank you for reviewing Visiting Angels Sterling Heights MI. Continuity in care is something we strive to maintain at all families. This is something we take great pride in.

December 13, 2022

By Mrs. M_13

I am a current client of this provider

They have helped the most by being patient with us and the caregiver makes Mom what she likes for food. I like that they provide very good care for us and help us with anything we need.

Provider Response

Thank you for the five-star review of our senior care services. Visiting Angels is glad to assist your mom with her daily needs.

November 21, 2022

By Anonymous_6679

I am a current client of this provider

It's been touch and go and the difficulty is the changing of caregivers. I would like their aides to have more qualifications.

Provider Response

Thank you for your review. There are many different reasons for changing caregivers and most times it is out of our control since we strive to keep the same caregiver with the same family. If you have any questions or concerns, please call and ask for Stephen Novak. Thank you.

November 14, 2022

By Mrs. M_11

I am a current client of this provider

They've helped by taking care of my parents. This provider has been good.

Provider Response

Thank you for the 5-star review of Visiting Angels. Our senior services, that we provide, help take care of parents throughout Macomb County.

October 21, 2022

By Mrs. C_9

I am a current client of this provider

They ease the burden of taking care of the client and do chores. They are very caring and compassionate.

Provider Response

We strive to provide the best senior care in Sterling Heights MI, thank you for the review.

October 13, 2022

By Mrs. D_9

I am a current client of this provider

The agency does what they say. I like this agency because they are dependable.

Provider Response

We always want to be dependable for our families, we know they rely on us and trust us. Thank you for the review.

September 26, 2022

By Mr. P_1

I am a current client of this provider

They could provide better cooking in the daily life of my loved one, but they help out decent in other ways. Their services are overall spotty, and I want to see them improve on the quality of the services they provide.

Provider Response

Thank you for the review, Mr. P. We have looked into this and have made some changes, including more training and oversight on our part. I hope you see the improvements.

September 19, 2022

By Leslie W_6

I am a current client of this provider

The caregivers are very patience and do a good job at working with and understanding my mom's mind since she has dementia. I've already recommended them before. I like their flexibility and can call them or tell them when things are needed, and they are able to help me out.

Provider Response

Hi Leslie W_6! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

July 21, 2022

By Anonymous_6280

I am a current client of this provider

It's been really helpful to my parents. I like that they are reliable.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels!

July 14, 2022

By Mrs. K_5

I am a past client of this provider

The caregiver gave my mom showers, which we could not do ourselves. The caregiver left. They didn't have any warning at all. They didn't let us know what happened to the caregiver. We'd had that caregiver for two years.

Provider Response

I am sorry the caregiver had to leave, things like this are out of our control. Also, our caregiver's privacy is very important which I would hope you understand, I am sorry for the inconvenience. Please call us with any questions.

June 13, 2022

By Anonymous_6136

I am a current client of this provider

They can lower the rates and be consistent. They have dependability.

Provider Response

Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

June 13, 2022

By Mr. R_6

I am a current client of this provider

Visiting Angels has made my experience positive by showing up on time. I like Visiting Angels because they sent a good caregiver.

Provider Response

Mr. R_6, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

May 16, 2022

By Mrs. D_8

I am a current client of this provider

Visiting Angels has made my experience positive by giving me peace of mind. I like Visiting Angels because they've sent us a reliable caregiver.

Provider Response

Mrs. D_8, thank you so much for the positive review!

April 19, 2022

By Mr. J_3

I am a current client of this provider

I like that they have given me some relief to know that he is taken care of when I am not there. I really like that they have good responsiveness and kindness for my dad.

Provider Response

Hello Mr. J_3, we appreciate you taking the time to leave us this feedback as it's always a gift!

March 24, 2022

By Mrs. C_7

I am a current client of this provider

They take her dog for a walk everyday. My mom says the girls are nice and they really want to help her and do work for her.

Provider Response

Mrs. C_7, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

January 18, 2022

By Mrs. K_4

I am a current client of this provider

The caregiver cleans and cooks around the house for my mother. The things we like the most from the agency is our actual caregiver. She is just amazing.

Provider Response

Mrs. K_4, we're glad you had such a wonderful experience with us!

January 18, 2022

By Ms. L

I am a past client of this provider

It helped get him going and helped me get out. They are prompt and friendly. They do their work. I would definitely recommend them.

Provider Response

Ms. L, we are so happy to read such a great review about Visiting Angels!

December 11, 2021

By Mr. R_5

I am a current client of this provider

It means a lot to have someone take care of my wife and be attentive to her needs. They would be the first ones I would recommend to anyone. They're amazing to us and care for us deeply.

Provider Response

Mr. R_5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Visiting Angels.

October 22, 2021

By Mike R_14

I am a past client of this provider

Our caregiver became a good family friend. They provided a great service for us. The care received was over the top.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels!

October 14, 2021

By Mr. R_3

I am a past client of this provider

They gave me something I needed at the time. I would still be using them if I hadn't moved. They provided the care I needed.

Provider Response

Mr. R_3, thank you for the high star rating for our Visiting Angels senior care!

August 13, 2021

By Mrs. G_3

I am a past client of this provider

It took the pressure off of me so I didn't have to do a lot of work with my mother. I like that they are local.

Provider Response

Hi Mrs. G_3! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

June 23, 2021

By Mrs. K_1

I am a current client of this provider

My mother is treated very well. She is very lucky, compared to other care companies. The ladies have taken really good care of my mother. I'll always recommend them.

Provider Response

Mrs. K_1, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

May 26, 2021

By Mrs. D_6

I am a past client of this provider

They gave me peace of mind and they kept an eye on my mom. They need to more consistent with sending the same caregivers. My mom has dementia and needed more consistency.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 18, 2021

By Ms. M

I am a current client of this provider

I think the company is doing everything they can to provide the care for her. They can do background checks.

Provider Response

Ms. M, we are glad we could help with your at home care support needs. Every caregiver goes through a nationwide, down to the county level background check. If you have any questions about our hiring process please call us. Thank you.

April 20, 2021

By Mrs. J_10

I am a past client of this provider

They gave me comfort and allowed me to go out and do those things I needed to do like grocery shopping. The people they sent were excellent. They care for me and my husband. They were excellent people.

Provider Response

Hi Mrs. J_10, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care.

February 24, 2021

By Ms. A_1

I am a current client of this provider

She knows that she will have the same caregiver at the same time. I like that they have given her the same consistent caregiver.

Provider Response

Ms. A_1, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

February 12, 2021

By Mrs. K_3

I am a current client of this provider

He likes having them there. I like that we haven't had any real issues with them.

Provider Response

Hello Mrs. K_3, we appreciate you taking the time to leave us this feedback.

January 27, 2021

By Mr. R_4

I am a current client of this provider

They have helped by keeping my dad company and keeping the home clean and safe. I like Nicole who is the representative who came out to the house and set up the services. She was helpful and very knowledgeable.

Provider Response

Mr. R_4, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

January 15, 2021

By Mr. R

I am a current client of this provider

She is very attentive with my mother. I would like to see the price be better. There is nothing else.

Provider Response

Mr. R, we are glad we could help with your at home care support needs.

December 11, 2020

By Mr. S_4

I am a current client of this provider

The caregiver has gotten a lot out of my mom and it surprises me every day. I like the caregiver and how responsive the agency is.

Provider Response

Mr. S_4, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

September 25, 2020

By Mr. L

I am a past client of this provider

The first one was fine but the second girl I had complaints about her. The girl just got sick and the second one was not as great.

Provider Response

Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

July 20, 2020

By Ms. J_3

I am a current client of this provider

I don't have to worry about getting myself up and dressed because I cant do that. They have been helpful in that aspect, because I have no other way of getting it done. I don't think they have enough people working for them. Sometimes they are short on caregivers.

Provider Response

Ms. J_3, we really appreciate your feedback! It's always our pleasure to serve you with our best caregivers.

June 24, 2020

By Mr. A_3

I am a past client of this provider

It eased my burden a little bit because I couldn't get to her all of the time. I liked that the second caregiver was attentive.

Provider Response

Mr. A_3, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

June 04, 2020

By Anonymous_3804

I am a current client of this provider

They have been good about taking notes about Katy needs and likes. They are very professional, clean, and attentive.

Provider Response

Hi Anonymous_3804, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care.

April 07, 2020

By Mrs. J_9

I am a current client of this provider

They are most helpful by cooking for us since I can't stand for long times. I also think she helps a lot by helping me learn to walk better. I like that that the caregiver we have now is a perfect fit for us.

Provider Response

Mrs. J_9, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

January 23, 2020

By Mr. G_1

I am a current client of this provider

I have nothing to compare them to, but I am satisfied with what I'm seeing. They have been a great assistance to my mother.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels!

December 09, 2019

By Mrs. J_3

I am a current client of this provider

It gets her out. I have liked the girl that has been helping my mom.

Provider Response

Mrs. J_3, it's experiences like yours that really keep us motivated!

November 18, 2019

By Marie H_5

I am a current client of this provider

They give me somebody to rely on. They are flexible.

Provider Response

Marie H_5, thanks for your praise and wonderful comments regarding our kind and supportive elderly care.

October 14, 2019

By Mr. M

I am a past client of this provider

They provided companionship. I would like them to improve the ability to communicate and contact them.

Provider Response

Mr. M, we are so pleased you enjoyed your visit to Visiting Angels!

September 20, 2019

By Mrs. M_2

I am a current client of this provider

They have helped the most by being me, in that they are providing all those things that I would. They can visit with him, so they are like an extension of the family. I like that it provides an opportunity for someone to be in my father's house when we can't be there.

Provider Response

We appreciate your kind review about your recent experience with Visiting Angels!

June 05, 2019

By Jeff O_1

I am a current client of this provider

She is able to go out, and she is clean. She has been reliable and good with my mom.

Provider Response

Hi Jeff O_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

November 02, 2018

By Mrs. J_2

I am a past client of this provider

They were able to help the most by reminding my mother about medication, bathing, and providing company. I liked that they were flexible and always had an outstanding person to fill in.

Provider Response

Mrs. J_2, we are so happy to read such a great review about Visiting Angels !

October 10, 2018

By Mrs. C_1

I am a past client of this provider

They helped him by preparing meals, cleaning up afterwards, laundry, and light cleaning of the house. They were thoughtful, helped him a lot, and were good about cleaning and organizing for him.

Provider Response

Mrs. C_1, our exceptional service is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 12, 2018

By Mrs. D_3

I am a current client of this provider

I can depend on them to care for my mother. They are extremely reliable and their home care workers are exceptionally trained.

Provider Response

Mrs. D_3, we are so happy to read such a great review about Visiting Angels!

September 12, 2018

By Anonymous_90

I am a current client of this provider

They have helped the most by taking care of my loved one and doing the things I ask them to do. I have had good people that come out. They are dependable.

Provider Response

Anonymous_90, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

August 24, 2018

By Mrs. N_3

I am a current client of this provider

It makes things easier for me. The nurses are very personable, and they take interest.

Provider Response

Hello Mrs. N_3, thank you; we appreciate your positive feedback!

June 14, 2018

By Mrs. H

I am a current client of this provider

If I'm paying for services and they're supposed to be here certain days, I would like them to show up those days so I don't have to find someone else. The people they send are not very satisfactory. They're very bossy and would tell me what to do. They're also very impatient and would keep coming in asking if I'm done yet.

Provider Response

Mrs. H, your wonderful feedback and rating mean a lot to us in taking care for your loved one.

April 19, 2018

By Anonymous

I am a current client of this provider

They are caring people. They pay close attention to detail. They make it possible for me to get out of the house to perform other activities.

Provider Response

Anonymous, we are glad we could help with your at home care support needs. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2018

By Mr. D

I am a current client of this provider

They are a caring institution. They give me rest and relief by taking care of my mom.

Provider Response

Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

January 02, 2018

By Mrs. D_2

I am a current client of this provider

They have really good people who are kind and considerate. The caregivers take my father places, provide light housekeeping, and provide company for him.

Provider Response

Mrs. D_2, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

December 01, 2017

By Mrs. N_2

I am a current client of this provider

Visiting Angels has an understanding staff that realizes not every caregiver is a fit to you or me. My work schedule varies so having Visiting Angels take care of the housekeeping and the ward's laundry is very helpful.

Provider Response

Mrs. N_2, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

November 03, 2017

By Mrs. M_3

I am a past client of this provider

The biggest help was that they provided transportation because all of us have jobs. They also showered and fed him. The services provided gave him some of his freedom back. He did not have to wait for someone to come and pick him up if he wanted to go somewhere. He just had to ask the caregivers to drive him.

Provider Response

Hi Mrs. M_3, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2017

By Mr. J_2

I am a current client of this provider

Visiting Angels is caring and helpful. The caregivers bend over backward to help the patient even if they do not really want the help. The care allows me to get out and go to the store and allows me to do things that are easier for me to do without having my wife there.

Provider Response

Mr. J_2, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care. Thank you so much again for your feedback! We hope you have a great day!

October 18, 2017

By Mrs. J

I am a current client of this provider

The first two caregivers that came out weren't appropriate. The caregivers do everything. They will make my meals, and they take care of me and take me places.

Provider Response

Mrs. J, our exceptional service is our top priority. Thanks again for the recommendation, and have an amazing day!

October 18, 2017

By Mrs. B_1

I am a current client of this provider

Visiting Angels is reliable. Visiting Angels helps me not worry about my mother.

Provider Response

Mrs. B_1, we are glad we could help with your at home care support needs.

October 04, 2017

By Mrs. C_4

I am a current client of this provider

I would tell someone that Visiting Angels sent a reliable caregiver for my mom and she likes her. The services were easy to set up as well. I like everything that is happening so far. My mom has Alzheimer's so it is hard to say the impact of the services. Visiting Angels offers my mom companionship and they try to keep her stimulated.

Provider Response

Mrs. C_4, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

September 08, 2017

By Mrs. F

I am a current client of this provider

I would say that If someone is looking for care, Visiting Angels would be worth while to give them a try. But this depends on the individual. Visiting Angels has allowed me to take care of business in other activities in the family.

Provider Response

Mrs. F, we're so glad that we were able to go above and beyond your expectations!

August 01, 2017

By Ms. M_1

I am a current client of this provider

Visiting Angels is dependable because the caregivers show up on time when they are supposed to. I can't provide the 24 hour coverage that Visiting Angels can.

Provider Response

Ms. M_1, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

July 06, 2017

By Mrs. D_1

I am a current client of this provider

Visiting Angels has really tried to find someone to fit me. The services have helped mostly with dressing me and helping me to the restroom.

Provider Response

Mrs. D_1, we're glad to hear you enjoyed our services as we provide multiple in home care options for you.

June 01, 2017

By Debbie L_2

I am a current client of this provider

I would recommend Visiting Angels to others because they have been very responsive and quick. Having Visiting Angels for my mom is good because she most likely needs to be in an assisted living home, and it's hard to decipher what she really needs.

Provider Response

Debbie L_2, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!
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About Visiting Angels - Sterling Heights, MI in Sterling Heights, Michigan

Visiting Angels - Sterling Heights, MI is an in-home care provider serving Sterling Heights, Michigan and the surrounding area. Visiting Angels - Sterling Heights, MI offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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