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(800) 558-0653

Visiting Angels - Sterling Heights, MI Sterling Heights, MI

42140 Van Dyke Ave. Ste. 200, Sterling Heights, MI 48314

(800) 558-0653 (Call a Family Advisor)

4.78

(73 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Visiting Angels - Sterling Heights, MI in Sterling Heights, Michigan

4.78

(73 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Mrs. B_2

    5

    February 16, 2024

    I am a current client of this provider

    They came out and met with me to assess my needs, I like that I have a care plan for me so I know what to expect. I like the personnel, communication, and personal interest. I like the empathy and compassion. They're diligent.

    Provider Response

    Mrs. B_2, we are glad we could help with your at home care support needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Mrs. J_18

    5

    January 27, 2024

    I am a current client of this provider

    The agency has allowed me to work but still provide the care my parents need. The communication and flexibility of meeting the client's needs is what I like.

    Provider Response

    Mrs. J_18, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

    Jim a_2

    3

    December 19, 2023

    I am a current client of this provider

    It would be nice if they kept their promises. I could recommend them more if they could.

    Provider Response

    Hello Jim, we would like to talk more about what promises we do not keep because this is not how we work. We say what do and do what we say. Please call us and ask for Steve. Thank you.

    Anonymous_1702396375

    4

    December 12, 2023

    I am a current client of this provider

    She is only there three times a week, so it does not impact her daily. I would recommend them because I like the woman that comes and visits my mom.

    Provider Response

    Anonymous_1702396375, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors Please don't hesitate to reach out if there's anything additional we can do for you.

    Mrs. K_8

    5

    November 29, 2023

    I am a current client of this provider

    My aide is always on time, she does whatever needs to be done - a lot of times without being asked. I like that they respond well. I can easily reach them if I need to make a change in my schedule.

    Provider Response

    Hi Mrs. K_8! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Anonymous_7607

    5

    October 23, 2023

    I am a current client of this provider

    It is very helpful. They clean and do laundry. I would recommend them because it has worked out well for my father.

    Provider Response

    Anonymous_7607, reviews like this give us motivation and help us ensure we provide high-quality care and also affordable home care! We sincerely thank you for the positive review, and look forward to seeing you again soon!

    Mr. J_8

    5

    October 16, 2023

    I am a current client of this provider

    They have helped her by doing the things that she can't do anymore. I like that they are a well-organized company. They take care of the paperwork and all of the billing and everything.

    Provider Response

    Mr. J_8, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care.

    Ms. J_4

    5

    September 15, 2023

    I am a current client of this provider

    When Joan is not available, they do their best to match her with someone that will meet her needs. My mother's caregiver is wonderful. She is caring and competent.

    Provider Response

    Hi Ms. J_4! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Mr. M_2

    5

    August 15, 2023

    I am a past client of this provider

    When you ask them to do something, they do it. They have real nice people. They took care of her real good.

    Provider Response

    Mr. M_2, we are glad we could help with your at home care support needs. If you're ever in need of more help, please let us know!

    Ms. M_4

    3

    July 26, 2023

    I am a current client of this provider

    They can provide good care to John. The last guy Paul that came, he would fall asleep in the chair in the other room. Rose seemed to be pretty good and attentive, but then she left. They need to be more Intune with the care that the client is actually giving. The caregivers do very little.

    Provider Response

    Hi Ms. M_4, I am sorry that you had this experience with our caregivers. We provide regular visits and have talked to you but there was no mention of this issue in your file. Please call our office and ask for Stephen Novak so we can discuss this in further detail.

    Mr. R_7

    5

    June 28, 2023

    I am a current client of this provider

    They are very attentive and respond quickly. Very responsive, the couple of people we've had have done a good job.

    Provider Response

    Mr. R_7, we are glad we could help with your at home care support needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Mrs. S_8

    5

    June 16, 2023

    I am a current client of this provider

    The services help me out tremendously. I like that I can trust them.

    Provider Response

    Hi Mrs. S_8! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Mr. J_7

    5

    May 12, 2023

    I am a current client of this provider

    They keep sending people over. I like the people. They are very courteous, and they know exactly what I want.

    Provider Response

    Thank you for the awesome review of Visiting Angels. Our caregivers are the best in the industry, they are caring, courteous and empathetic. We only want to hire the best senior caregivers we can find.

    Anonymous_6397

    5

    April 24, 2023

    I am a current client of this provider

    They have given me a piece of mind. The care does vary from caregiver to caregiver. Some of the staff is very outstanding.

    Provider Response

    Thank you for the review, our caregivers vary in many different ways. They come from different backgrounds, cultures and experiences, that is one way that makes them great caregivers. We are always here if you need anything else.

    Mrs. G_4

    5

    February 22, 2023

    I am a past client of this provider

    This agency is good at providing backup caregivers when we need them. This agency provides constant communication.

    Provider Response

    Thank you for the review, Mrs. G. We believe that our professional caregivers are the best in the industry.

    Ms. G

    5

    January 13, 2023

    I am a current client of this provider

    The caregiver in particular with my grandmother goes about and beyond. The continuity of care is one thing I like.

    Provider Response

    Thank you for reviewing Visiting Angels Sterling Heights MI. Continuity in care is something we strive to maintain at all families. This is something we take great pride in.

    Mrs. M_13

    5

    December 13, 2022

    I am a current client of this provider

    They have helped the most by being patient with us and the caregiver makes Mom what she likes for food. I like that they provide very good care for us and help us with anything we need.

    Provider Response

    Thank you for the five-star review of our senior care services. Visiting Angels is glad to assist your mom with her daily needs.

    Anonymous_6679

    3

    November 22, 2022

    I am a current client of this provider

    It's been touch and go and the difficulty is the changing of caregivers. I would like their aides to have more qualifications.

    Provider Response

    Thank you for your review. There are many different reasons for changing caregivers and most times it is out of our control since we strive to keep the same caregiver with the same family. If you have any questions or concerns, please call and ask for Stephen Novak. Thank you.

    Mrs. M_11

    5

    November 15, 2022

    I am a current client of this provider

    They've helped by taking care of my parents. This provider has been good.

    Provider Response

    Thank you for the 5-star review of Visiting Angels. Our senior services, that we provide, help take care of parents throughout Macomb County.

    Mrs. C_9

    5

    October 21, 2022

    I am a current client of this provider

    They ease the burden of taking care of the client and do chores. They are very caring and compassionate.

    Provider Response

    We strive to provide the best senior care in Sterling Heights MI, thank you for the review.

    Mrs. D_9

    5

    October 13, 2022

    I am a current client of this provider

    The agency does what they say. I like this agency because they are dependable.

    Provider Response

    We always want to be dependable for our families, we know they rely on us and trust us. Thank you for the review.

    Mr. P_1

    3

    September 26, 2022

    I am a current client of this provider

    They could provide better cooking in the daily life of my loved one, but they help out decent in other ways. Their services are overall spotty, and I want to see them improve on the quality of the services they provide.

    Provider Response

    Thank you for the review, Mr. P. We have looked into this and have made some changes, including more training and oversight on our part. I hope you see the improvements.

    Leslie W_6

    5

    September 19, 2022

    I am a current client of this provider

    The caregivers are very patience and do a good job at working with and understanding my mom's mind since she has dementia. I've already recommended them before. I like their flexibility and can call them or tell them when things are needed, and they are able to help me out.

    Provider Response

    Hi Leslie W_6! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Anonymous_6280

    5

    July 21, 2022

    I am a current client of this provider

    It's been really helpful to my parents. I like that they are reliable.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels!

    Anonymous_6136

    5

    June 13, 2022

    I am a current client of this provider

    They can lower the rates and be consistent. They have dependability.

    Provider Response

    Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

    Mr. R_6

    5

    June 13, 2022

    I am a current client of this provider

    Visiting Angels has made my experience positive by showing up on time. I like Visiting Angels because they sent a good caregiver.

    Provider Response

    Mr. R_6, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

    Mrs. D_8

    5

    May 16, 2022

    I am a current client of this provider

    Visiting Angels has made my experience positive by giving me peace of mind. I like Visiting Angels because they've sent us a reliable caregiver.

    Provider Response

    Mrs. D_8, thank you so much for the positive review!

    Mr. J_3

    5

    April 19, 2022

    I am a current client of this provider

    I like that they have given me some relief to know that he is taken care of when I am not there. I really like that they have good responsiveness and kindness for my dad.

    Provider Response

    Hello Mr. J_3, we appreciate you taking the time to leave us this feedback as it's always a gift!

    Mrs. C_7

    5

    March 24, 2022

    I am a current client of this provider

    They take her dog for a walk everyday. My mom says the girls are nice and they really want to help her and do work for her.

    Provider Response

    Mrs. C_7, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

    Mrs. K_4

    5

    January 18, 2022

    I am a current client of this provider

    The caregiver cleans and cooks around the house for my mother. The things we like the most from the agency is our actual caregiver. She is just amazing.

    Provider Response

    Mrs. K_4, we're glad you had such a wonderful experience with us!

    Ms. L

    5

    January 18, 2022

    I am a past client of this provider

    It helped get him going and helped me get out. They are prompt and friendly. They do their work. I would definitely recommend them.

    Provider Response

    Ms. L, we are so happy to read such a great review about Visiting Angels!

    Mr. R_5

    5

    December 11, 2021

    I am a current client of this provider

    It means a lot to have someone take care of my wife and be attentive to her needs. They would be the first ones I would recommend to anyone. They're amazing to us and care for us deeply.

    Provider Response

    Mr. R_5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Visiting Angels.

    Mike R_14

    5

    October 23, 2021

    I am a past client of this provider

    Our caregiver became a good family friend. They provided a great service for us. The care received was over the top.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels!

    Mr. R_3

    5

    October 14, 2021

    I am a past client of this provider

    They gave me something I needed at the time. I would still be using them if I hadn't moved. They provided the care I needed.

    Provider Response

    Mr. R_3, thank you for the high star rating for our Visiting Angels senior care!

    Mrs. G_3

    5

    August 13, 2021

    I am a past client of this provider

    It took the pressure off of me so I didn't have to do a lot of work with my mother. I like that they are local.

    Provider Response

    Hi Mrs. G_3! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Mrs. K_1

    5

    June 23, 2021

    I am a current client of this provider

    My mother is treated very well. She is very lucky, compared to other care companies. The ladies have taken really good care of my mother. I'll always recommend them.

    Provider Response

    Mrs. K_1, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

    Ms. M

    4

    May 18, 2021

    I am a current client of this provider

    I think the company is doing everything they can to provide the care for her. They can do background checks.

    Provider Response

    Ms. M, we are glad we could help with your at home care support needs. Every caregiver goes through a nationwide, down to the county level background check. If you have any questions about our hiring process please call us. Thank you.

    Mrs. J_10

    5

    April 20, 2021

    I am a past client of this provider

    They gave me comfort and allowed me to go out and do those things I needed to do like grocery shopping. The people they sent were excellent. They care for me and my husband. They were excellent people.

    Provider Response

    Hi Mrs. J_10, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care.

    Ms. A_1

    5

    February 24, 2021

    I am a current client of this provider

    She knows that she will have the same caregiver at the same time. I like that they have given her the same consistent caregiver.

    Provider Response

    Ms. A_1, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

    Mrs. K_3

    5

    February 13, 2021

    I am a current client of this provider

    He likes having them there. I like that we haven't had any real issues with them.

    Provider Response

    Hello Mrs. K_3, we appreciate you taking the time to leave us this feedback.

    Mr. R_4

    5

    January 27, 2021

    I am a current client of this provider

    They have helped by keeping my dad company and keeping the home clean and safe. I like Nicole who is the representative who came out to the house and set up the services. She was helpful and very knowledgeable.

    Provider Response

    Mr. R_4, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

    Mr. R

    4

    January 15, 2021

    I am a current client of this provider

    She is very attentive with my mother. I would like to see the price be better. There is nothing else.

    Provider Response

    Mr. R, we are glad we could help with your at home care support needs.

    Mr. S_4

    5

    December 11, 2020

    I am a current client of this provider

    The caregiver has gotten a lot out of my mom and it surprises me every day. I like the caregiver and how responsive the agency is.

    Provider Response

    Mr. S_4, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

    Mr. L

    4

    September 25, 2020

    I am a past client of this provider

    The first one was fine but the second girl I had complaints about her. The girl just got sick and the second one was not as great.

    Provider Response

    Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

    Ms. J_3

    4

    July 20, 2020

    I am a current client of this provider

    I don't have to worry about getting myself up and dressed because I cant do that. They have been helpful in that aspect, because I have no other way of getting it done. I don't think they have enough people working for them. Sometimes they are short on caregivers.

    Provider Response

    Ms. J_3, we really appreciate your feedback! It's always our pleasure to serve you with our best caregivers.

    Mr. A_3

    5

    June 24, 2020

    I am a past client of this provider

    It eased my burden a little bit because I couldn't get to her all of the time. I liked that the second caregiver was attentive.

    Provider Response

    Mr. A_3, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

    Anonymous_3804

    5

    June 4, 2020

    I am a current client of this provider

    They have been good about taking notes about Katy needs and likes. They are very professional, clean, and attentive.

    Provider Response

    Hi Anonymous_3804, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care.

    Mrs. J_9

    5

    April 7, 2020

    I am a current client of this provider

    They are most helpful by cooking for us since I can't stand for long times. I also think she helps a lot by helping me learn to walk better. I like that that the caregiver we have now is a perfect fit for us.

    Provider Response

    Mrs. J_9, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels.

    Mr. G_1

    5

    January 23, 2020

    I am a current client of this provider

    I have nothing to compare them to, but I am satisfied with what I'm seeing. They have been a great assistance to my mother.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels!

    Mrs. J_3

    5

    December 10, 2019

    I am a current client of this provider

    It gets her out. I have liked the girl that has been helping my mom.

    Provider Response

    Mrs. J_3, it's experiences like yours that really keep us motivated!

    Marie H_5

    5

    November 18, 2019

    I am a current client of this provider

    They give me somebody to rely on. They are flexible.

    Provider Response

    Marie H_5, thanks for your praise and wonderful comments regarding our kind and supportive elderly care.

    Mr. M

    5

    October 14, 2019

    I am a past client of this provider

    They provided companionship. I would like them to improve the ability to communicate and contact them.

    Provider Response

    Mr. M, we are so pleased you enjoyed your visit to Visiting Angels!

    Mrs. M_2

    5

    September 20, 2019

    I am a current client of this provider

    They have helped the most by being me, in that they are providing all those things that I would. They can visit with him, so they are like an extension of the family. I like that it provides an opportunity for someone to be in my father's house when we can't be there.

    Provider Response

    We appreciate your kind review about your recent experience with Visiting Angels!

    Jeff O_1

    5

    June 5, 2019

    I am a current client of this provider

    She is able to go out, and she is clean. She has been reliable and good with my mom.

    Provider Response

    Hi Jeff O_1! We are very happy that Visiting Angels has provided you with such a positive experience with your in home personal care.

    Mrs. J_2

    5

    November 2, 2018

    I am a past client of this provider

    They were able to help the most by reminding my mother about medication, bathing, and providing company. I liked that they were flexible and always had an outstanding person to fill in.

    Provider Response

    Mrs. J_2, we are so happy to read such a great review about Visiting Angels !

    Mrs. C_1

    5

    October 10, 2018

    I am a past client of this provider

    They helped him by preparing meals, cleaning up afterwards, laundry, and light cleaning of the house. They were thoughtful, helped him a lot, and were good about cleaning and organizing for him.

    Provider Response

    Mrs. C_1, our exceptional service is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

    Mrs. D_3

    5

    September 12, 2018

    I am a current client of this provider

    I can depend on them to care for my mother. They are extremely reliable and their home care workers are exceptionally trained.

    Provider Response

    Mrs. D_3, we are so happy to read such a great review about Visiting Angels!

    Anonymous_90

    5

    September 12, 2018

    I am a current client of this provider

    They have helped the most by taking care of my loved one and doing the things I ask them to do. I have had good people that come out. They are dependable.

    Provider Response

    Anonymous_90, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

    Mrs. N_3

    5

    August 24, 2018

    I am a current client of this provider

    It makes things easier for me. The nurses are very personable, and they take interest.

    Provider Response

    Hello Mrs. N_3, thank you; we appreciate your positive feedback!

    Mrs. H

    3

    June 14, 2018

    I am a current client of this provider

    If I'm paying for services and they're supposed to be here certain days, I would like them to show up those days so I don't have to find someone else. The people they send are not very satisfactory. They're very bossy and would tell me what to do. They're also very impatient and would keep coming in asking if I'm done yet.

    Provider Response

    Mrs. H, your wonderful feedback and rating mean a lot to us in taking care for your loved one.

    Anonymous

    5

    April 19, 2018

    I am a current client of this provider

    They are caring people. They pay close attention to detail. They make it possible for me to get out of the house to perform other activities.

    Provider Response

    Anonymous, we are glad we could help with your at home care support needs. We are always more than happy to assist you if anything else comes up. Take care!

    Mr. D

    5

    April 5, 2018

    I am a current client of this provider

    They are a caring institution. They give me rest and relief by taking care of my mom.

    Provider Response

    Thank you again for taking the time to let us know how we did. We strive to do our best in providing personal care services ranging from companionship to dementia care. Have a great day!

    Mrs. D_2

    5

    January 3, 2018

    I am a current client of this provider

    They have really good people who are kind and considerate. The caregivers take my father places, provide light housekeeping, and provide company for him.

    Provider Response

    Mrs. D_2, thank you for your kind words and this wonderful review! We are blessed to provide extraordinary home care for seniors

    Mrs. N_2

    5

    December 1, 2017

    I am a current client of this provider

    Visiting Angels has an understanding staff that realizes not every caregiver is a fit to you or me. My work schedule varies so having Visiting Angels take care of the housekeeping and the ward's laundry is very helpful.

    Provider Response

    Mrs. N_2, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

    Mrs. M_3

    5

    November 3, 2017

    I am a past client of this provider

    The biggest help was that they provided transportation because all of us have jobs. They also showered and fed him. The services provided gave him some of his freedom back. He did not have to wait for someone to come and pick him up if he wanted to go somewhere. He just had to ask the caregivers to drive him.

    Provider Response

    Hi Mrs. M_3, thank you so much for your positive comments about Visiting Angels! We pride ourself in being America's choice in home care. We are always more than happy to assist you if anything else comes up. Take care!

    Mr. J_2

    5

    November 2, 2017

    I am a current client of this provider

    Visiting Angels is caring and helpful. The caregivers bend over backward to help the patient even if they do not really want the help. The care allows me to get out and go to the store and allows me to do things that are easier for me to do without having my wife there.

    Provider Response

    Mr. J_2, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care. Thank you so much again for your feedback! We hope you have a great day!

    Mrs. J

    5

    October 18, 2017

    I am a current client of this provider

    The first two caregivers that came out weren't appropriate. The caregivers do everything. They will make my meals, and they take care of me and take me places.

    Provider Response

    Mrs. J, our exceptional service is our top priority. Thanks again for the recommendation, and have an amazing day!

    Mrs. B_1

    5

    October 18, 2017

    I am a current client of this provider

    Visiting Angels is reliable. Visiting Angels helps me not worry about my mother.

    Provider Response

    Mrs. B_1, we are glad we could help with your at home care support needs.

    Mrs. C_4

    5

    October 5, 2017

    I am a current client of this provider

    I would tell someone that Visiting Angels sent a reliable caregiver for my mom and she likes her. The services were easy to set up as well. I like everything that is happening so far. My mom has Alzheimer's so it is hard to say the impact of the services. Visiting Angels offers my mom companionship and they try to keep her stimulated.

    Provider Response

    Mrs. C_4, we're happy you found our staff to be so supportive with our home care services here at Visiting Angels.

    Mrs. F

    5

    September 8, 2017

    I am a current client of this provider

    I would say that If someone is looking for care, Visiting Angels would be worth while to give them a try. But this depends on the individual. Visiting Angels has allowed me to take care of business in other activities in the family.

    Provider Response

    Mrs. F, we're so glad that we were able to go above and beyond your expectations!

    Ms. M_1

    5

    August 1, 2017

    I am a current client of this provider

    Visiting Angels is dependable because the caregivers show up on time when they are supposed to. I can't provide the 24 hour coverage that Visiting Angels can.

    Provider Response

    Ms. M_1, thank you for sharing your positive sentiments with your experienced caregiver and our senior care agency.

    Mrs. D_1

    5

    July 6, 2017

    I am a current client of this provider

    Visiting Angels has really tried to find someone to fit me. The services have helped mostly with dressing me and helping me to the restroom.

    Provider Response

    Mrs. D_1, we're glad to hear you enjoyed our services as we provide multiple in home care options for you.

    Debbie L_2

    4

    June 1, 2017

    I am a current client of this provider

    I would recommend Visiting Angels to others because they have been very responsive and quick. Having Visiting Angels for my mom is good because she most likely needs to be in an assisted living home, and it's hard to decipher what she really needs.

    Provider Response

    Debbie L_2, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

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    About Visiting Angels - Sterling Heights, MI in Sterling Heights, Michigan

    Visiting Angels - Sterling Heights, MI is a Senior Care provider in Sterling Heights, Michigan that offers residents Home Care services. Contact Visiting Angels - Sterling Heights, MI for more details on services and rates.

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