Home Instead - Shelby Township, MI

Offers Home Care

45 Reviews
Call (800) 973-1841
Home Instead - Shelby Township, MI (800) 973-1841

Reviews of Home Instead - Shelby Township, MI

45 Reviews Write a review

Home Care Reviews for Home Instead - Shelby Township, MI

January 25, 2021

By John

I am a current client of this provider

Our dad's caregiver is fantastic and the office staff from Home Instead are very attentive and helpful.

November 12, 2020

By William

I am a current client of this provider

"There's no place like home", and it has been through your exceptional care, devotion and PATIENCE that allowed our father to remain at home. We are truly grateful!

October 11, 2020

By Kathy

I am a current client of this provider

Our aide is so fantastic with mom! We love her.

October 02, 2020

By JR Giroux

I am a past client of this provider

Very helpful and freindly always on time and willing to do anything asked

September 24, 2020

By marylorrie

I am a current client of this provider

They provide care for all types of need including but limited to companionship, food preparation, bathing. I have good interaction with caregivers. They try to match client with caregiver. If not a good match, no big deal just let them know.

September 23, 2020

By My Dad's family

I am a current client of this provider

The caregivers are awesome! They give me peace of mind with my Dad.

September 23, 2020

By Meadowcroft

I am a current client of this provider

Our family loves Home Instead! All the ladies take such wonderful care of our mom. They are professional, prompt and reliable. Victoria always makes sure if there is a change in the schedule, that she notifies me immediately. The ladies treat our mom like she was their mom. I can't say enough great things about them!

October 14, 2019

By Pecilia

I am a current client of this provider

She's great! I like her and she helps me calm! She makes me laugh when I'm down. We play games, go shopping and exercise. We get along good. I like her.

October 14, 2019

By Joyce

I am a current client of this provider

We love our caregiver because she fits right into our family. My parents consider her family and that is priceless. We see the improvement in mom's mood, attitude and appetite which are all due to the caregiving.

April 08, 2019

By Irene

I am a current client of this provider

I am very pleased with Ashley. She is such a help, and it is nice to have someone to talk with.

March 30, 2019

By Michelle

I am a past client of this provider

Janet has been wonderful with my mother. Just having her be there three days a week has lessen the worry, made life more manageable, and has given my mom a welcome friend. Very grateful.

March 07, 2019

By Betty Lou

I am a current client of this provider

Jane K. has been my aide for over 3 years now and she is wonderful. A good worker and sees what needs to be done before I mention it. I feel very safe with her here as she looks after most everything even though she has a family of her own to help after.

January 16, 2019

By Tobyjul

I am a current client of this provider

We use home care two days a week and glad we started and can increase care as needed. The care is based upon our needs for our morher and gives our family peace of mind and a break during the week.

December 19, 2018

By better at home

I am a current client of this provider

The girls are always on time. They make sure my mom is bathed and dressed nicely. They make her breakfast. Make sure she’s comfortable. They keep her company. The company is quick to respond to any concern I might have or question.

September 24, 2018

By chrismpen

I am a current client of this provider

I was searching for a caregiver for my dad who has Lewy body dementia. I called several, but then chose HomeInstead. We got a wonderful caregiver who has been with my dad for six months. We are in the process to find additional caregivers and HomeInstead is working hard to find the right person.

September 19, 2018

By Richard Barney

I am a current client of this provider

The Home Instead Team does an outstanding job providing caregiving services to my Father

July 31, 2018

By Della

I am a past client of this provider

I am very well satisfied with Home Instead and the caregivers they have sent me!

July 31, 2018

By Mary Ellen

I am a current client of this provider

I have had other caregivers from other company, but none as good and caregiving as Home Instead. Barbara P. is like one of my daughters. She keeps my home clean, me clean, fixes food, makes sure I take my pill. I look forward to see her each day; always in a good mood. I like that someone from the office checks on us.

June 20, 2018

By Sporky1

I am a past client of this provider

I was very happy with my Caregiver and the care she provided. Emma was prompt, dependable and upbeat. She was a real pro. My care was short term (90 days) following a hospitalization and Emma cared for me until I has stable and able to be on my own. She drove me to my appointments.

January 26, 2018

By Pat

I am a current client of this provider

My sister-in-law's caregiver has been very attentive to her and she states that "she tries to do everything to please me". I think that quote in itself says that we are pleased with the service.

November 27, 2017

By Joe & Mary

I am a current client of this provider

Always on time, takes care of Joe, and very patient. Joe feels safe with her.

November 08, 2017

By P. Medlin

I am a past client of this provider

Most of them were polite, kind, willing to work and knew what they were doing. Thank you for always helping me out and changing things for me!

November 08, 2017

By Deborah

I am a current client of this provider

Staff selection to match with my Dad is very careful and I appreciate how much the team members show how rested they are in my dad's well-being. They work hard at office to make sure all is well, too.

August 21, 2017

By Jerome C.

I am a current client of this provider

Right from the start I appreciated the way the employees worked hard and effortlessly to help us find the right fit for our in home care. They really seemed to care and were glad to help. Our caregiver is great and she really helps take a lot of the stress off family for day to day care.

December 13, 2016

By Caring Daughter523741

I am a past client of this provider

Home Instead provided caregiving services to my Dad while he was living alone at home. We were getting ready to move my Dad to an assisted living facility and because of the doctor's delay in getting an order for a chest x-ray, we had one day to get it done. Since none of my siblings and I live close to my Dad, Home Instead walked me through getting the order from the doctor directly to St. John's medical center and then arranged for my Dad's caregiver to take him for the chest x-ray. I cannot thank the staff enough for calming me down and helping my Dad get the chest x-ray done that day! (And the staff at St. John's medical center was also awesome - they called me to let me know they had faxed the results of the chest x-ray to the assisted living facility!)

November 10, 2016

By Distant Caregiver

I am a current client of this provider

I like how quickly the staff has been able to find a replacement caregiver. I also like how the staff listens to my concerns and then offers suggestions on how to keep my Dad safe at home.

November 08, 2016

By Momsgirls

I am a current client of this provider

Our weekday caregivers have been so good to Mom, they treat her as if she where their mother. They handle the day to day things with Mom which allow us to focus on our jobs. They have great communication with us when something arises and we work through it together. Rhonda and Corrine are GREAT!!!!

June 13, 2016

By jmfcalif

I am a current client of this provider

I arranged Home Instead to spend a few hours each week with my 90+ year old mother. I am some 2,000 miles away, so having someone reliable and trustworthy was the utmost importance. Home Instead has surpassed my expectations. The caregiver Linda is great with my mother, and will do just about anything for her. I have written to Home Instead a least a couple times complimenting the service. I am impressed that she gets the same caregiver week after week.

June 03, 2016

By Cara-niece

I am a past client of this provider

The Caregivers that came to help take care of my Aunt were just terrific. They were very respectful and attentive. They brought joy and fun into the house with them. It seemed to me that the caregivers payed attention to the way my Aunt liked things and did their best to fit into her life and not push her to change to theirs.

December 16, 2015

By The Santoro Family

I am a past client of this provider

We wanted to thank Home Instead for helping us get through this tough time with our Dad. The staff we had were all caring and professional. Vivian was innovative - always thinking of ways to make our Dad's end of life the best it can be!

August 06, 2015

By So pleased

I am a past client of this provider

My entire experience with Home Instead/Shelby office was wonderful. Victoria always took the time to chat, and to not only check on my dad, but to ask how I was doing as well. Dad's care givers, Paul, Chris, Tom and Dan were so loving, kind and caring. I would recommend Home Instead to anyone looking for care for their loved ones. Truly a positive experience!!!!

April 22, 2014

By Carol90537350

I am a past client of this provider

We have been happily associated with Home Instead for 4 years. Diana - my mom's caregiver is a wonderful person and an excellent caregiver. She was my mom's friend and our security. It was a very good relationship.

May 14, 2013

By Arletta

I am a past client of this provider

We were very pleased with the care giver to our mother.

May 02, 2013

By Bernadette1

I am a current client of this provider

Caregivers anticipate what is needed. Everything is written down and there is a routine.

April 30, 2013

By Sylvia5

I am a current client of this provider

Happy with caregiver and I am confident that my dad is being cared for.

April 30, 2013

By Jean17

I am a current client of this provider

We are more than happy with the service and we love the caregiver. She always thinks of us first.

April 30, 2013

By Vera1

I am a current client of this provider

I am very satisfied. My mom's care can change and all the caregivers do what needs to be done.
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About Home Instead - Shelby Township, MI

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Shelby Township, MI

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Shelby Township, MI

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