Gauthier Family Home Care Grand Rapids, MI

Jennifer M_33

The agency has been easy to contact and they sent out someone who has been willing to work with my mom. I would recommend them because I like that they are local and personalized for my mom. They are reliable.

Emil L

They walk with her and tend to her needs. They provide substitutes when the regular one is not available.

Kim T_9

Everyone is friendly. They help me out every day. They are a great company.

Beth O_3

The caregivers are really nice, and there hasn't been a change in caregivers. Their communication is really good, and the caregivers are really nice and helpful.

Anonymous_1726564086

The provider helped by communicating well with me. The agency has quality of care.

Caryn C_2

They show up and take care of her needs. They are easy to work with and compassionate.

Anonymous_1715948214

Kristy is just struggling with having a stranger in her home. Their communication could be a little better.

Donna M_37

The only thing they are doing for me is giving me a bath, so I don't use all their services. They are very friendly and are willing to work with you, but I don't know if any of my friends would want to have home care come in and help them, so that is why I put a 7.

Jeff_2

The services have made my dad's life a lot easier. We handpicked our caregiver and she does a fabulous job.

Ken P_7

I like that they keep you at ease while doing their work. I like the easy way that they talk to you.

Anonymous_7597

They provide companionship and also help to clean the house. They left a good first impression and thoroughly explained what the services would be. They also personally introduced the caregiver when she first came.

Diana_1

Whenever we needed to change the hours of care, they always responded quickly. I liked most of the caregivers. If one of them couldn't make it, then they did their best to fill the spot.

Anonymous_7222

My husband is unable to be alone and it allows me time to do things at home without supervising him. I like the flexibility and personal interest.

Kathy C_12

I couldn't even think about not having them. They get things done for me that I can't do on my own any more because of mobility and breathing issues. I am very dependent on them. I like the caliber of the employees that they have. They are on top of everything all the time.

Joyce E

My expectations were a little higher for the caregivers. They could have been more nutritional with the meals that they prepared. The agency could have improved on the communication about ways to keep the cost down and more management of the caregivers.

Sue P_18

My husband has Alzheimer's and it was getting very difficult for me to care for him. They have made things safe for me. They are very easy to get a hold of an actual person answers. They have been accommodating for me.

Sandy_3

They give my loved one showers, get him ready in the morning, and do some companionship which has been helpful for both my mom and dad. They have been very reliable, so I would recommend them.

Max B

They're here once a week, I don't need any more help than that. Pam does everything and more. They are very friendly, open and honest, they are easy to talk with. They have great caregivers.

Judith G_8

They provide me with an excellent aide. They're good about making sure I am always covered, and I get the help I requested.

Theresa B_15

They are good companions for her and play games with her. I like that they have the ability to be flexible with schedules.

Sam N

It gives me time to do what I need to do. It brings joy to my dad. They have an issue with scheduling. They aren't providing us with enough care. I just need more consistency. I need to be able to rely on them.

Cindy_3

They helped wash her hair. I like the price and the aide was really good with my mother-in-law.

Ruth B

I couldn't be at home without them. They work hard to find substitute if you need it.

Karen R_17

The caregiver interacts with her, makes meals an my mom really likes her. They are easy to work with and really like the caregivers.

Anonymous_5657

The agency did a great job because of the caregivers they were very pleasant to work with. I really liked the women that they sent out to us they were kind and nice and my husband he really seemed to enjoy her.

Dennis D_2

They take care of my mother when we couldn't. They were on time, and they seem to know what they are doing.

Phil P_1

They have helped the most by getting to know me personally. We have maintained a very good client caregiver relationship. Continuity is a big feature for me. I like that they provide me with very good caregivers who are very responsive too my needs. They were very good at assessing what I needed and they brought the right people in.

Beth S_8

THey have helped us with spending time with her and keeping her company. They have sent professional people that could help us.

Shannon _1

It helps knowing someone is there with my grandmother. We know she has someone watching out for her. They communicate very well.

Jessica_1

Being her other primary caregiver, having someone else there is life-changing for me. I still do a lot myself, but having someone else there that I can trust is great. There should be more communication with scheduling issues. They need more caregivers.

Kris Z_1

They are very helpful, otherwise, the client wouldn't be where she is at now. I like the flexibility.

June M_5

I enjoy having them come in and getting my husband ready for dialysis. I think the agency does a good job, the first two girls we had previously were wonderful.

Kerri R

They've been consistent and reliable for us. There hasn't been any late cancels. I like that they work with you and your schedule.

Kris_1

It has taken a lot off of my shoulders. They have had someone there every time they were supposed to. They are dependable.

Karen V_8

The most helpful part of the services is that we don't have to be there all the time. We have confidence in the caregiver that gets her ready every morning, so we don't have to go over every day. I like the caregivers that we have had. They have been very good, they were also very accommodating when we asked to have the same caregiver every morning.

Mary C_53

They are expensive and have pressed their prices up even higher. I have had different problems. I slipped on ice and broke a couple of bones, so I was quite disabled at first. They were there to do whatever I needed. I am down to just one day a week because I don't need as much help now. They are pretty steady. If the caregiver can't come, then they make other arrangements for someone else to come. It is hard having someone completely new come into the house though.

Anonymous_3468

I look forward to them coming. She comes and pitches right in. She doesn't just sit around. I like how they have been very dependable.

Patt J

My caregiver is here when I need her and will do things without me asking. I like the standards of how they pick people to work and they look at their motivations and ethics.

Joyce G_5

Just being here makes a big difference. The lady who comes is very nice and knows what she is doing.

Diane S_19

We were in a car wreck, and I couldn't do anything. They were a big help with that. They just do things right. We had a terrible agency at first, but we got them.

Kristin T_1

It is not daily, but they do well. They take her to appointments and take her grocery shopping. They are basically willing to figure out any needs or requirements that we have.

Geraldine l

I don't drive, so she takes me on several errands every day. I like that they are prompt, and I haven't had any problems.

Dorothy M_3

Their impact on my daily life is good because they will bring me to appointments and keep me company. I have already recommended them to other people quite often.

Kim M_6

They allowed my mother to stay in her own home, instead of a nursing facility. She has been very happy with the services provided. They have been very responsive to my mother's needs, and I am very pleased with that.

Anonymous_2485

The person who cares for my stepmother is very personable and caring. They need to have a better payment system.

Bill W_2

They help on a weekly basis because I am able to count on her being here. The things that she does are things that I can't do all the time. They are reliable.

Margaret N

They have helped me the most by having an excellent caregiver that takes cares of my house and runs errands. I like that there is somebody for us that really works out well.

Janet G_8

They just help me live a more normal life. They are always on time, helpful, and pleasant.

Maryvonne M

Our caregiver is fantastic and very helpful. Things are easier now, and it's a relief. It gives me some free time. I know what I'm getting, and the caregivers are punctual.

Cindy S

I have vision impairment, so it is hard for me to see if things are clean or not. I like that they are good about being flexible with the schedules.

Janet S_1

They help me with getting me organized. Nobody is perfect, and I am very happy.

Robert B

They make meals and clean the house. They are timely, thorough, and kind.

Anonymous_1560

My mom couldn't live alone if they weren't there for her. They have been pretty easy to work with if we have any questions, changes, or situations.

Paul H

We haven't really asked them for anything else. She makes the meals. They were smart enough to hire somebody that we really liked. They have quality people.

Laura H_6

Our caregiver comes and relieves the agitation in my loved one. I love the person that they hired to help my mom. She does everything that we want her to do and more.

Yvonne A

They do anything I ask them to do. They are very efficient and they follow the requirements of my health insurance. They keep excellent records. The woman that comes to help me couldn't be better.

Susan A_6

It was helpful to know that I could rely on them to come to work. They have an excellent hiring process, they have a good backup system, and they will have someone there at all times.

Evelyn K

They are the most helpful in providing drivers for me. I already have recommended them to others. My association is strictly providing drivers, and that has been absolutely fine.

Linda

I don't have to worry about my loved one. They are reliable and caring.

Norma

They were tentative and monitored his medicine well. They are very tentative and followed the instructions of hospice. They worked very well hand in hand with hospice in following instructions.

Jennifer G

She is in need of socialization and it works great. The caregiver is caring, responsible, and timely.

Susan

They helped most by providing for my loved one. I went out of town for a week and I could relax knowing he was well taken care of. I thought they were all competent, caring, they answered all my questions, and were recommended highly by doctors in the area.

John S

The services were outstanding and caring. The woman in attendance took care of every thing I could have possibly imagined and more.

HCP2018_AnonymousNgP

Not all the caregivers have enough training for what we require of them. They need to send me caregivers who are capable of helping us more, but they have been helpful in some ways.

Anonymous

I think they should do better with their scheduling. I need more notice on who is coming and when they are going to come. I did just get a schedule for the next few weeks for the first time. They have made life easier for me by helping me with day-to-day stuff that right now I cannot do.

Julie

I would definitely recommend Gauthier Family Home Care. They were wonderful, they made my life so much easier. I was extremely busy and it was hard for me to take care of my mother. Gauthier Family Home Care accommodated to my requests. I wouldn't have been able to do it without their help, they made my life easier.

Barb G

Gauthier Family Home Care is wonderful, pleasant, helpful, hard working, and very nice. Gauthier Family Home Care has done everything I've needed this year.

Kathy M_10

Gauthier Family Home Care is a very good agency and we were very pleased. They were more like family than a business. The services from Gauthier Family Home Care had made life easier by relieving us of having to be there with my mother on a full time basis.

Celina K_1

Gauthier Family Home Care sends different caregivers every time. Gauthier Family Home Care helps with my house work.

Karen V_2

The starting process with Gauthier Family Home Care is good, the consistency with staffing was good, and we never had an issue with people showing up late or not showing up. However, there are some of their staff members that will take advantage of older people. The most helpful part of having the services from Gauthier Family Home Care was that they would engage with my father-in-law every day. He didn't have high needs, but he really just wanted companionship and Gauthier Family Home Care offered that to him.

Carolyn H

Gauthier Family Home Care has employees who have personalities and skills. I couldn't live my life the way I'm living without my caregivers.

Bob C_3

Gauthier Family Home Care is very well trained and very prompt and they do their job very well. Gauthier Family Home Care just takes care of a lot of the things I am not able to do and allows me to stay at home.

Beverly A

Gauthier Family Home Care has caregivers that are kind, understanding, and easy to talk to. I'm always sorry when Gauthier Family Home Care doesn't send a caregiver because I am lonely.

Bruce B_5

Gauthier Family Home Care does a good job at monitoring when my mom needs to have her medicine. Gauthier Family Home Care treats my mom nicely for her age and capabilities. It makes my life a whole lot simpler.