Gauthier Family Home Care Grand Rapids, MI
1009 Parchment Dr. SE, Grand Rapids, MI 49546
4.7
(71 reviews)
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Reviews of Gauthier Family Home Care in Grand Rapids, Michigan
Beth O_3
5
|
September 17, 2024
The caregivers are really nice, and there hasn't been a change in caregivers. Their communication is really good, and the caregivers are really nice and helpful.
Anonymous_1726564086
5
|
September 17, 2024
The provider helped by communicating well with me. The agency has quality of care.
Caryn C_2
5
|
July 17, 2024
They show up and take care of her needs. They are easy to work with and compassionate.
Anonymous_1715948214
3
|
May 17, 2024
Kristy is just struggling with having a stranger in her home. Their communication could be a little better.
Donna M_37
4
|
March 15, 2024
The only thing they are doing for me is giving me a bath, so I don't use all their services. They are very friendly and are willing to work with you, but I don't know if any of my friends would want to have home care come in and help them, so that is why I put a 7.
Jeff_2
5
|
February 27, 2024
The services have made my dad's life a lot easier. We handpicked our caregiver and she does a fabulous job.
Ken P_7
4
|
November 14, 2023
I like that they keep you at ease while doing their work. I like the easy way that they talk to you.
Anonymous_7597
5
|
September 19, 2023
They provide companionship and also help to clean the house. They left a good first impression and thoroughly explained what the services would be. They also personally introduced the caregiver when she first came.
Diana_1
5
|
June 27, 2023
Whenever we needed to change the hours of care, they always responded quickly. I liked most of the caregivers. If one of them couldn't make it, then they did their best to fill the spot.
Anonymous_7222
5
|
April 18, 2023
My husband is unable to be alone and it allows me time to do things at home without supervising him. I like the flexibility and personal interest.
Kathy C_12
5
|
March 24, 2023
I couldn't even think about not having them. They get things done for me that I can't do on my own any more because of mobility and breathing issues. I am very dependent on them. I like the caliber of the employees that they have. They are on top of everything all the time.
Joyce E
4
|
February 21, 2023
My expectations were a little higher for the caregivers. They could have been more nutritional with the meals that they prepared. The agency could have improved on the communication about ways to keep the cost down and more management of the caregivers.
Sue P_18
5
|
January 17, 2023
My husband has Alzheimer's and it was getting very difficult for me to care for him. They have made things safe for me. They are very easy to get a hold of an actual person answers. They have been accommodating for me.
Sandy_3
5
|
December 14, 2022
They give my loved one showers, get him ready in the morning, and do some companionship which has been helpful for both my mom and dad. They have been very reliable, so I would recommend them.
Max B
5
|
November 28, 2022
They're here once a week, I don't need any more help than that. Pam does everything and more. They are very friendly, open and honest, they are easy to talk with. They have great caregivers.
Judith G_8
5
|
October 21, 2022
They provide me with an excellent aide. They're good about making sure I am always covered, and I get the help I requested.
Theresa B_15
5
|
August 24, 2022
They are good companions for her and play games with her. I like that they have the ability to be flexible with schedules.
Sam N
4
|
July 25, 2022
It gives me time to do what I need to do. It brings joy to my dad. They have an issue with scheduling. They aren't providing us with enough care. I just need more consistency. I need to be able to rely on them.
Cindy_3
5
|
May 17, 2022
They helped wash her hair. I like the price and the aide was really good with my mother-in-law.
Ruth B
5
|
March 23, 2022
I couldn't be at home without them. They work hard to find substitute if you need it.
Karen R_17
5
|
February 11, 2022
The caregiver interacts with her, makes meals an my mom really likes her. They are easy to work with and really like the caregivers.
Anonymous_5657
5
|
January 19, 2022
The agency did a great job because of the caregivers they were very pleasant to work with. I really liked the women that they sent out to us they were kind and nice and my husband he really seemed to enjoy her.
Dennis D_2
5
|
December 15, 2021
They take care of my mother when we couldn't. They were on time, and they seem to know what they are doing.
Phil P_1
5
|
November 10, 2021
They have helped the most by getting to know me personally. We have maintained a very good client caregiver relationship. Continuity is a big feature for me. I like that they provide me with very good caregivers who are very responsive too my needs. They were very good at assessing what I needed and they brought the right people in.
Beth S_8
5
|
October 14, 2021
THey have helped us with spending time with her and keeping her company. They have sent professional people that could help us.
Shannon _1
5
|
June 26, 2021
It helps knowing someone is there with my grandmother. We know she has someone watching out for her. They communicate very well.
Jessica_1
4
|
February 17, 2021
Being her other primary caregiver, having someone else there is life-changing for me. I still do a lot myself, but having someone else there that I can trust is great. There should be more communication with scheduling issues. They need more caregivers.
Kris Z_1
5
|
January 15, 2021
They are very helpful, otherwise, the client wouldn't be where she is at now. I like the flexibility.
June M_5
4
|
December 11, 2020
I enjoy having them come in and getting my husband ready for dialysis. I think the agency does a good job, the first two girls we had previously were wonderful.
Kerri R
5
|
November 3, 2020
They've been consistent and reliable for us. There hasn't been any late cancels. I like that they work with you and your schedule.
Kris_1
5
|
July 14, 2020
It has taken a lot off of my shoulders. They have had someone there every time they were supposed to. They are dependable.
Karen V_8
5
|
June 11, 2020
The most helpful part of the services is that we don't have to be there all the time. We have confidence in the caregiver that gets her ready every morning, so we don't have to go over every day. I like the caregivers that we have had. They have been very good, they were also very accommodating when we asked to have the same caregiver every morning.
Mary C_53
4
|
April 2, 2020
They are expensive and have pressed their prices up even higher. I have had different problems. I slipped on ice and broke a couple of bones, so I was quite disabled at first. They were there to do whatever I needed. I am down to just one day a week because I don't need as much help now. They are pretty steady. If the caregiver can't come, then they make other arrangements for someone else to come. It is hard having someone completely new come into the house though.
Anonymous_3468
5
|
March 12, 2020
I look forward to them coming. She comes and pitches right in. She doesn't just sit around. I like how they have been very dependable.
Patt J
5
|
February 4, 2020
My caregiver is here when I need her and will do things without me asking. I like the standards of how they pick people to work and they look at their motivations and ethics.
Joyce G_5
5
|
January 8, 2020
Just being here makes a big difference. The lady who comes is very nice and knows what she is doing.
Diane S_19
5
|
December 12, 2019
We were in a car wreck, and I couldn't do anything. They were a big help with that. They just do things right. We had a terrible agency at first, but we got them.
Kristin T_1
5
|
December 3, 2019
It is not daily, but they do well. They take her to appointments and take her grocery shopping. They are basically willing to figure out any needs or requirements that we have.
Geraldine l
5
|
November 8, 2019
I don't drive, so she takes me on several errands every day. I like that they are prompt, and I haven't had any problems.
Dorothy M_3
5
|
November 4, 2019
Their impact on my daily life is good because they will bring me to appointments and keep me company. I have already recommended them to other people quite often.
Kim M_6
5
|
September 24, 2019
They allowed my mother to stay in her own home, instead of a nursing facility. She has been very happy with the services provided. They have been very responsive to my mother's needs, and I am very pleased with that.
Anonymous_2485
5
|
September 9, 2019
The person who cares for my stepmother is very personable and caring. They need to have a better payment system.
Bill W_2
5
|
August 12, 2019
They help on a weekly basis because I am able to count on her being here. The things that she does are things that I can't do all the time. They are reliable.
Margaret N
5
|
August 9, 2019
They have helped me the most by having an excellent caregiver that takes cares of my house and runs errands. I like that there is somebody for us that really works out well.
Janet G_8
5
|
July 9, 2019
They just help me live a more normal life. They are always on time, helpful, and pleasant.
Maryvonne M
5
|
July 9, 2019
Our caregiver is fantastic and very helpful. Things are easier now, and it's a relief. It gives me some free time. I know what I'm getting, and the caregivers are punctual.
Cindy S
4
|
May 29, 2019
I have vision impairment, so it is hard for me to see if things are clean or not. I like that they are good about being flexible with the schedules.
Janet S_1
5
|
April 25, 2019
They help me with getting me organized. Nobody is perfect, and I am very happy.
Robert B
5
|
March 11, 2019
They make meals and clean the house. They are timely, thorough, and kind.
Anonymous_1560
5
|
February 22, 2019
My mom couldn't live alone if they weren't there for her. They have been pretty easy to work with if we have any questions, changes, or situations.
Paul H
5
|
February 14, 2019
We haven't really asked them for anything else. She makes the meals. They were smart enough to hire somebody that we really liked. They have quality people.
Laura H_6
5
|
January 9, 2019
Our caregiver comes and relieves the agitation in my loved one. I love the person that they hired to help my mom. She does everything that we want her to do and more.
Yvonne A
5
|
November 9, 2018
They do anything I ask them to do. They are very efficient and they follow the requirements of my health insurance. They keep excellent records. The woman that comes to help me couldn't be better.
Susan A_6
5
|
September 11, 2018
It was helpful to know that I could rely on them to come to work. They have an excellent hiring process, they have a good backup system, and they will have someone there at all times.
Evelyn K
5
|
August 9, 2018
They are the most helpful in providing drivers for me. I already have recommended them to others. My association is strictly providing drivers, and that has been absolutely fine.
Linda
5
|
July 9, 2018
I don't have to worry about my loved one. They are reliable and caring.
Norma
5
|
June 20, 2018
They were tentative and monitored his medicine well. They are very tentative and followed the instructions of hospice. They worked very well hand in hand with hospice in following instructions.
Jennifer G
5
|
May 23, 2018
She is in need of socialization and it works great. The caregiver is caring, responsible, and timely.
Susan
5
|
May 23, 2018
They helped most by providing for my loved one. I went out of town for a week and I could relax knowing he was well taken care of. I thought they were all competent, caring, they answered all my questions, and were recommended highly by doctors in the area.
John S
5
|
April 24, 2018
The services were outstanding and caring. The woman in attendance took care of every thing I could have possibly imagined and more.
HCP2018_AnonymousNgP
3
|
March 10, 2018
Not all the caregivers have enough training for what we require of them. They need to send me caregivers who are capable of helping us more, but they have been helpful in some ways.
Anonymous
4
|
March 10, 2018
I think they should do better with their scheduling. I need more notice on who is coming and when they are going to come. I did just get a schedule for the next few weeks for the first time. They have made life easier for me by helping me with day-to-day stuff that right now I cannot do.
Julie
5
|
December 15, 2017
I would definitely recommend Gauthier Family Home Care. They were wonderful, they made my life so much easier. I was extremely busy and it was hard for me to take care of my mother. Gauthier Family Home Care accommodated to my requests. I wouldn't have been able to do it without their help, they made my life easier.
Barb G
5
|
December 13, 2017
Gauthier Family Home Care is wonderful, pleasant, helpful, hard working, and very nice. Gauthier Family Home Care has done everything I've needed this year.
Kathy M_10
5
|
November 28, 2017
Gauthier Family Home Care is a very good agency and we were very pleased. They were more like family than a business. The services from Gauthier Family Home Care had made life easier by relieving us of having to be there with my mother on a full time basis.
Celina K_1
4
|
October 26, 2017
Gauthier Family Home Care sends different caregivers every time. Gauthier Family Home Care helps with my house work.
Karen V_2
4
|
August 17, 2017
The starting process with Gauthier Family Home Care is good, the consistency with staffing was good, and we never had an issue with people showing up late or not showing up. However, there are some of their staff members that will take advantage of older people. The most helpful part of having the services from Gauthier Family Home Care was that they would engage with my father-in-law every day. He didn't have high needs, but he really just wanted companionship and Gauthier Family Home Care offered that to him.
Carolyn H
5
|
July 18, 2017
Gauthier Family Home Care has employees who have personalities and skills. I couldn't live my life the way I'm living without my caregivers.
Bob C_3
4
|
July 12, 2017
Gauthier Family Home Care is very well trained and very prompt and they do their job very well. Gauthier Family Home Care just takes care of a lot of the things I am not able to do and allows me to stay at home.
Beverly A
5
|
June 12, 2017
Gauthier Family Home Care has caregivers that are kind, understanding, and easy to talk to. I'm always sorry when Gauthier Family Home Care doesn't send a caregiver because I am lonely.
Bruce B_5
5
|
May 22, 2017
Gauthier Family Home Care does a good job at monitoring when my mom needs to have her medicine. Gauthier Family Home Care treats my mom nicely for her age and capabilities. It makes my life a whole lot simpler.
What you can do with Caring
Services and Amenities of Gauthier Family Home Care in Grand Rapids, Michigan
Financing & Payment Options
- Accepts Check Payments
- Payroll Provided for Caregivers
- Accepts Insurance
Health Services
- Memory Care
- Companion Care
- Immunizations
Therapies
- Stress Management
Personal Care
- Personal Care Assistants
- Meal Preparation
- Bathing Assistance
- Dressing Assistance
- Toileting Assistance
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Trained in Ethics
- Reference Checks
- Staff Driving Record Check
- Staff trained in memory care
- Continual Training
- Interview Every Team Member in Person
Licensing & Inspections
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Transportation & Shopping
- Transportation Services for General Shopping
Resident Requirements
- Allows Patient Transfers
Housekeeping & Maintenance
- Housekeeping Services
Sub-types of Home Care
- Full Service Agency
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Care Management Services
- Residency Confirmation
About Gauthier Family Home Care in Grand Rapids, Michigan
Gauthier Family Home Care is privately owned and operated by the Gauthier family. We started our agency after taking care of our in-laws for several years and realizing there was a need for a more client centric, compassionate home care model in Kent County. We would be honored to work with your family.
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