Compassionate Healthcare Nursing Services Baltimore, MD

Offers Home Care

26 Reviews
Call (800) 973-1841
Compassionate Healthcare Nursing Services (800) 973-1841
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Reviews of Compassionate Healthcare Nursing Services

26 Reviews Write a review

Home Care Reviews for Compassionate Healthcare Nursing Services

April 08, 2019

By Kierra E

I am a current client of this provider

They come in on time and it helps me get things done when they're around. I like everything about them. If a nurse can't come, they send another one. They respond fast.

March 13, 2019

By Dolores H_1

I am a current client of this provider

We get to go places. They are very beneficial to us. They have a good, reliable staff.

March 13, 2019

By Kelly J

I am a current client of this provider

They could hire better people so we didn't go through so many. A lot of the nurses are good, but some are terrible. It seems like we need to screen them ourselves.

February 12, 2019

By Takia P

I am a current client of this provider

I am able to work, breathe, and sleep. They have impacted my loved one a great deal. My love one knows the nurses on a personal level, and he loves them. I like that they are always willing to work with me, and they reach out to me if I need to switch out nurses.

February 11, 2019

By Graleesha P

I am a current client of this provider

They quality is top-notch. They follow up to make sure that my nurses provide the best care for my son. I have been with them for nine years, and they have never done poorly with their services.

February 08, 2019

By Tehona T

I am a current client of this provider

They fall asleep and put coats over the light. When I have my regular caregivers, I don't have any issues. I have had too many issues with them. They need to train their nurses better and make sure the people have people skills to work with children. The 2 caregivers I have are the only reason that I stay with them.
Provider Response
The family member is commenting about an incident that happened over a year ago. the caregiver was immediately removed from her home and not used again. she now has had two very good Licensed Practical Nurses who does an excellent job caring for her child. This mother has not expressed any problems in over a year. She has expressed complete satisfaction about her home care services to the RN supervisor during supervisory visits. We handle all nursing care issues with the utmost urgency. There is always an agency professional available 24/7 to address any issues.

January 31, 2019

By Karen L_9

I am a current client of this provider

I have a nurse come for a couple days once a month. I would like them to have more qualified nurses.

January 21, 2019

By Wanda H

I am a current client of this provider

It is pretty stress free, but they can be better about making it here on time. They always have a nurse show up.
Provider Response
Thank you Wanda for your response. I am pleased that we are able to make your life pretty easy and provide good care for your daughter so that you can get a good night's rest. Arriving to work on time is very important to us at Compassionate Healthcare. we will be happy to work with your nurses to resolve issues of not arriving to work on time. Thank you for choosing Compassionate Healthcare

January 09, 2019

By Ivis B

I am a current client of this provider

They do have a good nursing staff. When the weekend is coming and it's getting ready to snow, it's hard to find regular, dependable nurses to cover.

November 09, 2018

By Mark M_7

I am a current client of this provider

They are here only part time because we don't need nursing services 24/7. They were always here and very personable and got back to me. They do a good job.

September 24, 2018

By Lameah H

I am a current client of this provider

I haven't had any issues, and I've been with them for over a year. I've never had to complain about anything. The nurses that they send to me are compatible with my attitude. They knew exactly what nurses to place with me.

September 19, 2018

By Leslie K_1

I am a past client of this provider

They lacked care in regard to my G-tube. It got infected twice. I got two staph infections because of their lack of care. I had pain medication stolen, they treated me despicably and horribly after. They never called to confirm to count my medication, and nothing happened. The aides did nothing but read or sit. I have complained about them and nothing happened. They, in return, called me a liar. They did not care about me.

September 10, 2018

By Belynda O

I am a current client of this provider

I need them because I need to go to my job. They need to have compassion because my loved one is delicate. I chose them because of their name. They are really trying. They try to get me an aide all the time. They try to let me choose a caregiver instead of forcing it on me.

August 08, 2018

By Quiana &

I am a current client of this provider

The nurses need to be more active. They need to improve their communication. They need to have replacement nurses on call so that someone can always be there.
Provider Response
Quiana, Thank you for voicing your concerns. We are sorry to hear that you are not pleased with our service. Our goal is to exceed our client's expectations. I agree that communication is an issue. Our staffing coordinators expressed difficulty reaching you via phone and text messages. Is there a preferred method or time to contact you? Please let us know. We want to establish a means of communication that works best for you. We have dedicated nurses that are available to fill in when your regular nurse is unavailable. The fill-in nurses also expressed difficulty in reaching you to schedule an initial meeting. It is essential that the nurses meet with you, this ensures coverage for your child's care A representative will contact you to discuss your concerns further, and come up with a resolution that is satisfactory to you. Please feel free to call us directly, any time you have concerns. Romona Lewis, RN Manager of Clinical Practice and Quality Assurance Compassionate Healthcare Nursing Services

August 08, 2018

By Anonymous

I am a current client of this provider

They are there for my daughter and her needs. They could have better trained aides.

July 10, 2018

By Teresa H

I am a current client of this provider

When they do send me good nurses, and they take care of my loved it, it is less work for me, I am happy. I like the nurses, they take care of my loved one very well. If there is an issue, they will usually resolve it.

July 09, 2018

By Nicole M_2

I am a current client of this provider

They send us our caregiver who is a wonderful ray of sunshine. She deserves a raise. They have awesome nurses and caregivers, and are always available.

May 23, 2017

By t-campbell

I am a current client of this provider

The care for my grandson. Namar has been wonderful. The staff from the first time entering our home has been pleasant, trustworthy, kind and loving. I hope that your business prosper for lifetime. Great job!
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About Compassionate Healthcare Nursing Services

Compassionate Healthcare Nursing Services is an in-home care provider serving Baltimore, Maryland and the surrounding area. Compassionate Healthcare Nursing Services offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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Services and Amenities of Compassionate Healthcare Nursing Services

Agency Type

  • Referral Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Residency Confirmation
  • Background Checks
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Privite Pay

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Compassionate Healthcare Nursing Services

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