She knows the routine because she has been with the same person for a while.
I have had the same nurse for a long time.
Compassionate Healthcare Nursing Services Baltimore, MD
Offers Home Care
28 Reviews
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Reviews of Compassionate Healthcare Nursing Services
Home Care Reviews for Compassionate Healthcare Nursing Services
October 15, 2019
I am a current client of this provider
October 09, 2019
I am a current client of this provider
They help me with taking care of my son.
They care for their customers, and they are simply nice people.
October 09, 2019
I am a current client of this provider
They are providing one-on-one care. Without her nurse, she couldn't go to school. She helps with the day-to-day care.
The nurse needs to meet with the doctor at least once so they have that face-to-face contact.
October 01, 2019
I am a past client of this provider
They could have come in on time more often. I had a problem with them not showing up on time.
They usually got me nurses right away. If one nurse called in, they had a backup.
Provider Response
Thank you Wanda for your response. I am pleased that we are able to make your life pretty easy and provide good care for your daughter so that you can get a good night's rest. Arriving to work on time is very important to us at Compassionate Healthcare. we will be happy to work with your nurses to resolve issues of not arriving to work on time. Thank you for choosing Compassionate Healthcare
September 24, 2019
I am a past client of this provider
He enjoyed them. They took care of him and engaged him in conversations.
They gave good care.
September 10, 2019
I am a current client of this provider
They are so helpful. Bri is in a wheelchair, and I am older, so they do the lifting for me.
They have good nurses, they are prompt, and they take good care of my granddaughter. I have had no problems with their nurses at all.
September 09, 2019
I am a current client of this provider
The owner left us with a very remarkable impression with her when we had our first meeting with her. Everyone in the company has been great. They find me someone when I need someone. Their professionalism is outstanding.
I like their professionalism, and their staff is nice and friendly. They give my son a Christmas gift every year, and I can call them anytime.
August 12, 2019
I am a current client of this provider
I can go to work.
They love my baby, and they are consistent.
Provider Response
Thank you for the review. We care for our patients one at a time
July 09, 2019
I am a current client of this provider
If I didn't have a nurse, I wouldn't be able to have the ventilator at night. I wouldn't be able to go to the bathroom, use a wheelchair, or get any personal care.
The communication needs to be improved.
June 13, 2019
I am a current client of this provider
Compassionate Care Nursing Services called because they noticed that my daughter was running of medication. The manager talked to us and calmed me down.
Compassionate Care Nursing Services tries to fix the problem when you call them with a problem.
May 21, 2019
I am a current client of this provider
They can do more assistance with things around the house. Sometimes they are just kind of babysitting, instead of doing some chores while they are there.
I like the fact that they are readily available, and you can depend on them.
May 21, 2019
I am a current client of this provider
They are okay. They have a good service.
They are sending nice people to help him.
May 14, 2019
I am a current client of this provider
Whenever I have a question or problem, they resolve it quickly.
They always arrive on time, and I have recommended them before.
May 08, 2019
I am a current client of this provider
Right now, the nurses that I have are very good nurses. They are here on time, they do their job, they do not need me guiding them, and I am free of taking care of my son when they come. They give great care and I trust them.
In about a year, I had gone through several nurses. I had some nurses that were coming mad drunk or were stealing; we had issues with them, but the ones we have now are great.
April 08, 2019
I am a current client of this provider
They have helped out the most by providing us with nursing staff.
They can improve their communication. The quality of nursing can also be improved.
April 08, 2019
I am a current client of this provider
They come in on time and it helps me get things done when they're around.
I like everything about them. If a nurse can't come, they send another one. They respond fast.
March 13, 2019
I am a current client of this provider
They could hire better people so we didn't go through so many.
A lot of the nurses are good, but some are terrible. It seems like we need to screen them ourselves.
February 11, 2019
I am a current client of this provider
They quality is top-notch. They follow up to make sure that my nurses provide the best care for my son.
I have been with them for nine years, and they have never done poorly with their services.
February 08, 2019
I am a current client of this provider
They fall asleep and put coats over the light. When I have my regular caregivers, I don't have any issues.
I have had too many issues with them. They need to train their nurses better and make sure the people have people skills to work with children. The 2 caregivers I have are the only reason that I stay with them.
Provider Response
The family member is commenting about an incident that happened over a year ago. the caregiver was immediately removed from her home and not used again. she now has had two very good Licensed Practical Nurses who does an excellent job caring for her child. This mother has not expressed any problems in over a year. She has expressed complete satisfaction about her home care services to the RN supervisor during supervisory visits. We handle all nursing care issues with the utmost urgency. There is always an agency professional available 24/7 to address any issues.
January 31, 2019
I am a current client of this provider
I have a nurse come for a couple days once a month.
I would like them to have more qualified nurses.
November 09, 2018
I am a current client of this provider
They are here only part time because we don't need nursing services 24/7.
They were always here and very personable and got back to me. They do a good job.
September 24, 2018
I am a current client of this provider
I haven't had any issues, and I've been with them for over a year. I've never had to complain about anything.
The nurses that they send to me are compatible with my attitude. They knew exactly what nurses to place with me.
September 19, 2018
I am a past client of this provider
They lacked care in regard to my G-tube. It got infected twice. I got two staph infections because of their lack of care.
I had pain medication stolen, they treated me despicably and horribly after. They never called to confirm to count my medication, and nothing happened. The aides did nothing but read or sit. I have complained about them and nothing happened. They, in return, called me a liar. They did not care about me.
August 08, 2018
I am a current client of this provider
The nurses need to be more active.
They need to improve their communication. They need to have replacement nurses on call so that someone can always be there.
Provider Response
Quiana, Thank you for voicing your concerns. We are sorry to hear that you are not pleased with our service. Our goal is to exceed our client's expectations. I agree that communication is an issue. Our staffing coordinators expressed difficulty reaching you via phone and text messages. Is there a preferred method or time to contact you? Please let us know. We want to establish a means of communication that works best for you. We have dedicated nurses that are available to fill in when your regular nurse is unavailable. The fill-in nurses also expressed difficulty in reaching you to schedule an initial meeting. It is essential that the nurses meet with you, this ensures coverage for your child's care A representative will contact you to discuss your concerns further, and come up with a resolution that is satisfactory to you. Please feel free to call us directly, any time you have concerns. Romona Lewis, RN Manager of Clinical Practice and Quality Assurance Compassionate Healthcare Nursing Services
August 08, 2018
I am a current client of this provider
They are there for my daughter and her needs.
They could have better trained aides.
July 10, 2018
I am a current client of this provider
When they do send me good nurses, and they take care of my loved it, it is less work for me, I am happy.
I like the nurses, they take care of my loved one very well. If there is an issue, they will usually resolve it.
July 09, 2018
I am a current client of this provider
They send us our caregiver who is a wonderful ray of sunshine. She deserves a raise.
They have awesome nurses and caregivers, and are always available.
May 23, 2017
I am a current client of this provider
The care for my grandson. Namar has been wonderful. The staff from the first time entering our home has been pleasant, trustworthy, kind and loving. I hope that your business prosper for lifetime. Great job!
About Compassionate Healthcare Nursing Services
Compassionate Healthcare Nursing Services is an in-home care provider serving Baltimore, Maryland and the surrounding area. Compassionate Healthcare Nursing Services offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
Services and Amenities of Compassionate Healthcare Nursing Services
Agency Type
- Referral Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Residency Confirmation
- Background Checks
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Privite Pay
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
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