CARING STARS WINNER
8221 Ritchie Hwy, Suite 303, Pasadena, MD 21122
4.6
(18 reviews)
"I know that the Home Instead staff work hard with me to form a team in supporting my Mom. We've been doing this for about 18 months now. It isn't easy for any of us. Occasionally things aren't perfect. That is to be expected. The question is, when thing aren't quite right what happens? Home Instead works hard to rectify difficulties and to insure that they don't happen again.I have worked with other companies. They don't compare. My experiences were far from acceptable. I recommend Home Instead for their dedication and kindness. It is clear that the staff are empowered by their management to make things happen correctly. This is important and hard to evaluate except by experience and direct contact. When choosing a senior care firm, regard all media advertising with caution. I consider it "hype". Check references. Be ready to work for a solution. Meet your caregivers first and be willing to pay for the meeting time. If the company won't let this happen, the wellbeing of your loved one is not their priority.I'd say this process is about 5 times more difficult than finding childcare, after school care, camps, etc. for you children. It's good to have an experienced, caring firm to partner with. Home Instead is such a partner."
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