(800) 558-0653

Home Instead - Bettendorf, IA

1977 Spruce Hills Dr, Bettendorf, IA 52722

(800) 558-0653

Verified Partner


(8 reviews)

Offers Home Care

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Reviews of Home Instead - Bettendorf, IA in Bettendorf, Iowa


(8 reviews)

    Amy ML


    April 17, 2023

    I am a current client of this provider

    I highly recommend Home Instead (Bettendorf, Iowa). We have been using Home Instead for about two years now. My Mother's caregivers are very reliable and have genuinely loving, caring hearts! It gives me great piece of mind knowing they are giving her excellent care since I live out of state. They get groceries and run errands for her, make her some meals, help pick up her condo, take her to her Doctors and Physical Therapy (when needed), and get her out of the house when she wants to tag along. Her Caregivers also provide much-needed socialization as It gets harder the age of 91 to get out on her own. She looks forward to her caregivers coming. I feel blessed and grateful to Home Instead as they have afforded my Mother to stay in her home !



    January 25, 2023

    I am a past client of this provider

    I had a very close friend who needed additional care in his home. We met with Home Instead (referral from his brother) and were immediately impressed with their commitment, kindness and flexibility with hours. The patient required light housekeeping, reminders about hygiene, help with grocery shopping and errands. Their staff was so very kind, accommodating, and willing to adjust their hours based on need or appointments. We used the family portal to easily see what care had been provided and whether or not the patient had been cooperative. When there were issues, the office staff was understanding and kind and willing to make adjustments. They checked in frequently, they communicated with professionalism and care, and they were the perfect intermediate step in recognizing that this particular individual needed a higher level of care. They helped him to tour facilities, offered their professional opinions and suggestions and ultimately helped us over the course of one year, reach a difficult but well informed (thanks to them) decision. I would recommend Home Instead with absolutely no reservations. They went above and beyond every step of the way. Thanks just does not seem enough...

    Tom's friend


    January 8, 2023


    I helped our good friend establish services with Home Instead, Bettendorf. He needed help with day-to-day things and was initially very reluctant to accept it. Julie, Doricene and the staff at Home Instead navigated the challenges with kindness and professionalism. They provided assistance and friendship. They built relationships with him that allowed him to stay in his home. Their communication with us was dependable and greatly appreciated. I know our friend was very slow to warm up to the idea of having anyone come into his house to help him but he came to see his caregivers as friends and looked forward to their arrival. We were very fortunate to have this service available when it was needed.



    October 3, 2021

    I am a current client of this provider

    I've been using Home Instead for my sister; it's really great. They come in and help her in her room. They would take her out to doctor's appointments and to lunch. They would play games with her to help stimulate her brain and get her thinking. They help her shower. They can change her bed, clean her bathroom, and dust things. She needs companionship and socialization, and that seems to be a great help. We have one caregiver from them. They're staffing and billing is very good. I like their staff, and their billing is usually once a month. It's very workable for us.



    November 18, 2020

    I am a current client of this provider

    Home Instead is a professionally run organization that works very hard to match skilled caregivers with those seniors who need care. The agency has always been appropriately responsive to needs. I highly recommend Home Instead.



    March 19, 2020


    HomeInstead caregivers help with light housekeeping, washing clothes, and meals for my parents. The caregivers are punctual and I can call anytime and ask them to do something and it will get done.

    Kathleen P


    March 21, 2019

    I am a current client of this provider

    My Mother requires assistance from 8 AM until 8 PM everyday. Home Instead has been able to provide qualified caregivers to meet those needs. Dealing with Alzheimer's disease, Home Instead has worked with me to limit the number of caregivers that my Mother has tending to her. This provides a more stable environment for my Mom and reduces her anxiety. When a caregiver needs their normally scheduled time off, Home Instead works to ensure that the vacancy is filled with a caregiver that my Mom is familiar with if possible. Our primary caregiver, that is with my Mom the majority of the time on a daily basis, has become a true friend for my Mom. She is super compassionate and is wonderful with my Mom. My Mom truly loves her. Home Instead is always attentive to any issues we have or changes in the care plan. Home Instead is helping me to provide the best care possible for my Mother.

    Jack K 4655


    May 6, 2013

    I am a current client of this provider

    Following years of balance issues, in January 2013, my spouse was diagnosed by Mayo Clinic in MN with PSP, a progressive neurological disease.) Prior to the Mayo visit, we made the decision to proceed with her Long Term Health Care insurance and she qualified. I had no idea how to search for a caregiver and asked a friend at our church on Sunday, 28 April, Tammy referred me to Home Instead, and gave me several contact names at the Home Instead Bettendorf office. Tammy was thrilled with the service and care Home Instead gave her parents, and endorsed them immediately. Tammy's endorsement was good enough for me to start with Home Instead. I called Home Instead on Monday, and talked with the administrator about our needs. On Tuesday, Jeanie visited us at our home. Jeanie asked how soon we would like the service to begin; I hopefully asked for "next Monday", six days later. Jeanie called Wednesday to say she had a caregiver lined up for my wife, and asked if we would like to meet Susan on Friday. Even before Friday's visit, I added a 4th day to the schedule for the next week. Susan turned out to be a perfect match for my wife - common interests, attentive to detail, and eager to much more than we expected of her. Little did I know the endless number of surprises that were coming the next week! Susan's first day went very well as my wife and Susan developed a comfortable space, but yet gave my wife (and me) confidence that Susan was accessible to assist, or provide balance and a sense of security. I left to play golf Monday AM, knowing my wife was in good hands. I returned in time to take my wife to her Physical Therapy appointment Monday afternoon (which Susan also attended). On Tuesday, Susan worked with my wife on the exercises the PT therapist suggested, in addition to taking my wife for a walk (using a gait belt). After 2-3 days, my wife relies less on the gait belt for security than holding Susan's hand! We were so delighted with the care my wife received and the peace of mind that Susan gave us with her attentiveness, that we increased the second week's schedule to five days a week. Susan is taking care of the household items which kept me occupied, and keeping me away from doing important household jobs such as paying bills and adding more safety features to our home, as well as working with my wife's medical caregivers (doctors, Physical Therapists, neurologist) for her care. I can also play golf with my golf buddies without worrying about my wife's safety immediate. I am delighted with Home Instead's services, the flexibility to adjust days to the schedule I originally asked for. Home Instead offered to change caregiver hours on a 24 hour notice (e.g. add a 2nd or 3rd shift. I work with the administrator on planning as far out as I can so Home Instead can plan appropriately to give Susan the schedule she wants. Incidentally, when I increased the number of days from the original three to my new five day week, Susan offered to adjust her schedule and her prior Friday Home Instead assignment so she could assist my wife five days a week! We were delighted to have Susan ask for us, as we knew the extra days would likely have meant additional caregivers. Although I have yet to go through a billing cycle, I like the process Home Instead told me they will use, which clearly communicates to our Long Term Health Care insurance company the necessary information to track the number of Elimination Days, before coverage begins. At this point, I am very pleased with our Home Instead decision, have told all our friends and neighbors, as well as church friends. With Home Instead's nation-wide organization, I look forward to finding a Home Instead care giver in Southern California, where we spend January through mid April. Hopefully, she will be another "Susan"!

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    Services and Amenities of Home Instead - Bettendorf, IA in Bettendorf, Iowa

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Bettendorf, IA in Bettendorf, Iowa

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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