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Reviews of Home Instead - Oak Park, IL in Oak Park, Illinois
Julie Graham
5
|
February 14, 2025
Home Instead has cared for my dad since June 2024. Jo Jo Lara has been driving from Gardendale, Texas to Ft. Davis, Texas since we took him home in November. Jo Jo is one of the most efficient carers of Home Instead. She has abundantly blessed my parents. My family appreciates all she’s done. Thank you, Home Instead, for allowing them to live their lives the way they want.
Sandy
5
|
July 2, 2024
The Home Instead of Green Valley staff did much for me as I recovered from hip surgery. They stayed over initially at night, helping me in so many ways. Shopping, house work, watering and feeding my birds, until I could do it. Elie Serrano, in particular, drove with me and helped me shop until I could be independent and do those things for myself. She was so helpful and caring and listened to me as I needed to talk. I would recommend them to anyone needing help.
AliciaH
1
|
October 12, 2023
They hire anyone who can pass a background check. They will train employees if the employees are willing to pay for training. Most are not willing to pay for training because it comes out of their wages. So a lot are unqualified too care for your relatives. I had a few that were great caregivers for my father, but the rest almost killed my dad. In fact I have pages upon pages of them reporting falls and overdoses because they were unqualified to properly lift him and give him his medication.
Kathy
5
|
September 28, 2023
Home Instead - Oak Park, IL is the group that we went with and they're wonderful and we're very happy with them. I couldn't have asked for better ladies and better care. They have just gone out of their way. We have someone every single day and that's not easy with today's market of employees and staffing. Tia is the manager of the group in Oak Park and she has worked diligently to get us the two ladies that we have that are wonderful. They get my husband up in the morning and help him dress. They bathe him. They will get things for me, either in my bedroom or the kitchen. They will make my lunch and my husband's lunch. They will make sure that he has water or some liquid to drink, basically kind of like your mother or your sister would take care of you. They're wonderful. There isn't anything they won't try to do to help you. I don't ask too much of them. I just really cannot say enough about the two women who are coming and the agency itself. I have no problem with the cost. We're lower middle class people, and what we're paying for the help we're getting is greatly appreciated and I think it takes care of our needs.
Mickey 65
5
|
June 28, 2023
Both Richard and Tia couldn’t of been more helpful in helping us find temporary help for mom. Even though they knew this was only a short time situation. They found us 2 great people to help our. Mom was safe and EPL taken care of. Both persons showed up on time and never requested any time off. Richard was able to get us people after only a 24 hour notice. I would recommend Homeintead oak park to all. Great job and thanks again.
DRembolt
5
|
November 4, 2022
Very helpful and caring with my wife. Pleasant and knowledgeable.
RobertMcCoy
5
|
July 23, 2022
Home Instead caregivers always took the best care of my grandmother in law. I would recommend them to anyone I know. She would go above and beyond to fulfill her every need. Because of that my wife and I were given peace of mind that her grandmother would always be ok in their care.
CMcCoy
5
|
July 22, 2022
My husband and I decided to try Home Instead-Oak Park for my bedridden 83 year old grandmother. She really wants to be at home however both myself and my husband work. When I had the initial consultation with Richard, we discussed my grandmother’s wants and the care that she currently needs. The caregiver that was sent was exactly what we need for my grandmother. She is a great companion and takes very good care of her. When my husband and I need to get out for a date night, I know I can call Richard and he will have someone here to stay with her. All of the caregivers that have taken care of her are always on time and have the knowledge to make sure she is clean, fed, and also engaged. I strongly recommend Home Instead-Oak Park if you are looking for someone to care for your loved one.
dpatch
5
|
April 13, 2022
Home Instead has provided 4 hrs of service 6 days a week to my mom for the past 5 years. The owners of the Oak Park Home Instead have been wonderful. Dependable, helpful, caring, and understanding and have done their best to take care of every issue that has arisen. I strongly recommend the Harrisons and their team.
Julia PS
5
|
January 6, 2022
I have worked with Home Instead OP for over 10 years to take care of an elderly relative who lived alone. 10 years ago, it stared with a few hours a day and as years progressed, it became full time live in care. I can not say enough about the care and dedication provided by the management. I live out of state and if urgent situations occurred at the house, management went above and beyond to take care of things and keep me informed. Many of the caregivers over the years became like family. They protected and cared for my relative like member of their own family. My elderly relative wanted to age in her home and with the help of Home Instead OP, we were able to make that happen.
Katherine
5
|
December 25, 2020
Our two caregivers make up a cohesive team. They are very well matched and make my life easier. The main purpose is caregiving to my husband. One of them likes to cook, and the other one likes to clean, so they make a good team that way. They also provide companionship, bathing and dressing him, and giving his medication. I like the way that they picked out the caregivers to match the patients. They bring them for interviews with me, so that they can see the home in which we live. Then the caregiver determines whether they want to work there as well as me determining whether I want them to work. I'm satisfied. I picked out Home Instead based on the reviews in Caring.com.
Norma
5
|
April 28, 2020
Very pleased by the service my mom has been receiving. I feel relieved when I know (Judith) is there. It gives me some time when I don't worry about her (mom) since someone she trusts is there.
R.H.
5
|
April 16, 2020
We give our caregiver the highest marks. She is punctual, cheerful and very helpful. After completing her duties, she does other helpful tasks, staying busy until the end of her shift. She is always neatly dressed.
Client124
5
|
February 25, 2020
We needed someone to stay with a family member while we were out out the house for an extended period. Our contact with Home Instead Senior Care was professional as was the staff member who came to our home. She was always punctual and most helpful. We were well pleased by our experience and do not hesitate to recommend the agency.
Ms. Martha
5
|
February 10, 2020
Very fond of Shirley appreciated her companionship. Primarily needed her for driving and errands. I'm new at this and it was a very fine experience. I will miss Shirley and so will my dog.
P. Devlin
5
|
February 7, 2020
The service has been wonderful and the caregiver is delightful. We made a good choice and are glad we called Home Instead.
Mrs. Pippins
4
|
February 27, 2019
We appreciate the services my husband is receiving. The caregiver is always on time, tends to his personal hygiene, and keeps him cognitively stimulated. This service allows me to run errands with peace of mind.
Mrs. Sally
4
|
February 25, 2019
The caregivers are very kind to me, give me good service, and my family likes them, too. They don't make me feel dumb if I make a mistake.
Mrs. Selma
4
|
February 20, 2019
I like having somebody here. You are very reliable, Home Instead Senior Care.
kloop664
5
|
January 16, 2019
The management at the Oak Park office has been very professional and caring of my loved one. They have always been available when we needed someone to talk with or come out to the home. Their caregivers are very caring and provide quality care. If we ever need a replacement, they are quick to staff someone. We are happy to give them a 5 star rating.
Mr. John
5
|
January 7, 2019
All arrangements were kept. Our caregiver was efficient, friendly and caring. We will USE again!
The Fisher Family
5
|
January 4, 2019
Thank you all for your part in caring for our mother. It was so comforting to know she was happy in her own home.
Xeena
5
|
January 4, 2019
I hired Home Instead to provide 24/7 home care for several days after my brother's surgery. I was very impressed with the overall quality of the service and their caregivers. The caregivers were helpful, kind and considerate of my brother's preferences. The attention to details was great. This agency far exceeded my expectations. I highly recommend them, without reservation. And my brother was very pleased too.
Henderson
5
|
November 28, 2018
Home Instead Senior Care provided respite care for my mom and the service was 110%. We will definitely call them in the future.
By Susan
5
|
November 5, 2018
Home Instead made it possible for my mother to stay in her own home with her pets. With family living far away, it was comforting to know that Mom wasn't alone, and that she was well cared for. As her health became worse, Mom's care became quite involved. Her caregivers were up to the task. They were kind, dependable and knowledgable. They respected my mother's independent spirit, and were able to adapt their care to her changing needs and abilities. I am grateful to all the staff at Home Instead for everything they did to make my mother safe and comfortable.
Penny
4
|
October 24, 2018
I love Home Instead! Veronica is the BEST! My dad is a difficult person at times. Having Home Instead is a life saver for me. I know my dad is well taken care of which gives me the freedom to not worry too much.
Arlene
5
|
October 9, 2018
My caregiver, Mary has the gift of love. She kept my apartment clean, so I would not get depressed and was always there when I needed her. She knows your needs before things together. Put all of this together and you have a reason to live.
Ms. Willie
4
|
September 20, 2018
You have dependable service and always try to give me a replacement caregiver when needed.
Gayle
5
|
August 31, 2018
Home Instead, thank you for going above and beyond for my patient. It says a lot about who you are and your company!
Judy
5
|
August 21, 2018
I like Elizabeth. She has been just incredible through this whole ordeal. She goes above and beyond. She is a real support.
Martha
5
|
July 31, 2018
Things that are promised are done. It is a help in daily duties.
Mr. Pat
5
|
July 31, 2018
Everybody is very good to me. I am doing so good because Jean is so good to me!
Mrs. Chavez
5
|
July 20, 2018
Our caregiver takes good care of my husband. She takes him for walks and make sure his need are always met. We enjoy her company. We are thankful for Home Instead Senior Care.
Diana
4
|
June 29, 2018
The presence of your caregivers has helped my mom. She is less angry, so that helps me; I think this is because she has more people to talk to. She is also very happy the caregivers get her out walking most days. I find your service dependable.
J. Walsh
5
|
June 22, 2018
All of Helen's caregivers treated her with kindness and respect.
Mr. Daniels
5
|
June 19, 2018
I really appreciate my caregiver being able to adjust to meet my schedule. She is always busy from the moment she arrived. The office staff is very pleasant to work with.
Mrs. Newman
4
|
June 15, 2018
The caregivers are taking good care of my husband, who is slowed by Parkinson's. The caregivers are concerned and attentive to his needs. We have been very happy with the services.
Aging with Care
5
|
May 16, 2018
As a Geriatric Care Manager I am very happy to have Tia and Richard H. that I can refer families to when they are looking for great care for their loved ones to enable them to stay in their home. I know that they will find a caregiver that will meet the physical and mental needs of the senior they will be caring for and their caregivers are dependable, professional, well-trained and compassionate. Tia and Richard are great about communicating any questions or concerns with the family and have always been proactive in finding solutions if problems do arise.
B. Gloria
5
|
May 11, 2018
Home Instead as provided care for my Aunt in Oak Park for the past 6 years. The staff has been very timely in meeting her needs. The caregivers always makes her feel involved and active in her daily routines. I want to say thanks to the staff at Home Instead for all the extra things you do to keep my Aunt in her home. We would not be able to manage our current situation without everyone involved. Thank You!
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Services and Amenities of Home Instead - Oak Park, IL in Oak Park, Illinois
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Oak Park, IL in Oak Park, Illinois
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.
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