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SYNERGY HomeCare of Bloomington Bloomington, IL

115 Susan Dr Unit G, Bloomington, IL 61761

(800) 558-0653 (Caring Family Advisorâ„¢)

4.6

(339 reviews)

Offers Home Care

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Reviews of SYNERGY HomeCare of Bloomington in Bloomington, Illinois

4.6

(339 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Amanda A_4

    5

    November 20, 2024

    I am a current client of this provider

    They come in in the evenings and they give him showers. My dad has been pleased with them. He likes that they come in and take care of him. If he does have an issue with any of them he can call them.

    Janet B_29

    5

    November 4, 2024

    I am a current client of this provider

    It's been very helpful. I can leave my husband at home with them and go do what I need to do and not be stressed or worried about if he falls while I was gone. They're easy to work with. The majority of the people who have come have done an excellent job, and I am very pleased with them.

    Ashley P_5

    5

    October 16, 2024

    I am a current client of this provider

    I do not have to stress as much during the day. They do what we need them to.

    James C_51

    5

    October 10, 2024

    I am a current client of this provider

    My caregiver gives me a shower twice a week, which helps my life out. I'd recommend the agency. My caregiver is always on time and does a wonderful job.

    Shannon C_3

    5

    October 4, 2024

    I am a current client of this provider

    By having an aide that really cares about my father. They are very compassionate and concerned.

    Anonymous_1727886485

    4

    October 2, 2024

    I am a current client of this provider

    My mom is under hospice care because she was diagnosed with failure to thrive. I only use Synergy on the weekends. Hospice noticed she's lost weight, so I'm not sure if they're not properly administering her medications and meals. I feel I need to follow-up, I'd like to be able to not have to worry knowing her meds and meals are given. You never know which caregiver is coming, but I understand my schedule varies. Having multiple caregivers make it hard on communication.

    William C_55

    5

    October 1, 2024

    I am a current client of this provider

    It frees me up to do things for him. I help him get dressed and undressed. I do personal care. They've been really good to deal with. I feel like I can always call if something is not going right.

    Liz S_7

    4

    September 11, 2024

    I am a current client of this provider

    Some of the providers have been okay and others have been lacking. I like that so far the people I've spoken to have been polite.

    Chris B_29

    3

    September 9, 2024

    I am a current client of this provider

    They don't train their people and I have to constantly walk them through everything. I want them to improve on the amount of training on the people that they send out.

    Mary A_95

    5

    September 3, 2024

    I am a current client of this provider

    They provide everything my parents need. I like the office staff and we have built a very good working relationship.

    Scott N_2

    5

    August 20, 2024

    I am a current client of this provider

    They save me from going over there. They show up on time and take care of my mom.

    Angela G_7

    4

    August 20, 2024

    I am a current client of this provider

    They try to fill the shifts. They have more people working for them.

    Paula_2

    5

    August 9, 2024

    I am a current client of this provider

    I only have you coming once a week and it has been very impactful. I like that you take care of your customers. I have not had a problem.

    Diane C_33

    5

    August 2, 2024

    I am a past client of this provider

    I like that they had an interview during the initial setup. I like the people they sent out.

    Janice S_22

    5

    August 2, 2024

    I am a current client of this provider

    They have helped the most when they come in and greet us and treat us like family. They are patient with Ray and are very conversational with the both of us. They are usually on time, and they report any new information to me about the employee.

    Shannon C_7

    5

    July 24, 2024

    I am a current client of this provider

    When my father has an appointment, they help us arrange days. The aide takes him places. They keep in touch and are amazing.

    Carrie C_8

    5

    July 2, 2024

    I am a current client of this provider

    They care about her, and they keep her company. I like that we have the same caregivers with my mom. They can take her to appointments and the level of care that they provide.

    Daphne G

    5

    July 2, 2024

    I am a current client of this provider

    They help by being there when we need them. I like the fact that they are personable. They always follow up in a timely manner, and they provide us everything that we need.

    Cathy H_16

    5

    June 25, 2024

    I am a current client of this provider

    They are great for my mom. They do anything she asks. I like that they are very accessible when I call.

    Kenneth R_14

    5

    June 24, 2024

    I am a current client of this provider

    I'm happy with everything they have done. I only have one day of care on Thursdays and I need more help but the VA cut my days--that's not their fault so I have no complaints with them. She starts working as soon as she is here, I don't have to tell her what to do.

    Paul R_30

    4

    June 10, 2024

    I am a current client of this provider

    They have high-quality people. I like the availability.

    Anonymous_1717583218

    4

    June 5, 2024

    I am a current client of this provider

    When they are doing their job, they are helpful. Some of them will ask if anything needs to be done and I will give them some light chores to do, but most of them don't ask what they can do to help. Some of them are better than others. Some just sit on and look at their cell phones.

    Tom B_34

    5

    June 4, 2024

    I am a current client of this provider

    My mom has made a connection with the caregivers, and they help her with anything she needs. They've been very caring.

    Michelle D_14

    5

    May 13, 2024

    I am a current client of this provider

    My dad has Alzheimer's, and the director introduced themselves to make him feel comfortable. They are responsive, flexible, and someone answer the phone. They are easy to work with.

    Andrea D_5

    5

    May 1, 2024

    I am a current client of this provider

    They are dependable, and again the communication is right there. I would recommend them because they have good caregivers and have good communication.

    Mary R_63

    5

    May 1, 2024

    I am a current client of this provider

    We were able to do some travelling. They are punctual, they clean up, and they are friendly.

    Paul R_29

    4

    May 1, 2024

    I am a current client of this provider

    They allow me time to be away from home. They're dependable.

    Mary T_34

    5

    April 11, 2024

    I am a current client of this provider

    It's my respite care and respite time, my mother needs 24/7 care. It means the world to me. I haven't been a client for long, but they've always been here on time and come on the dates that I've asked for. They've always treated my mom well.

    Kent L_1

    5

    April 4, 2024

    I am a current client of this provider

    They have helped the most with bathing, food preparation, and company. I would recommend them because the people we have had there have been good. The office staff worked very hard to satisfy the customers.

    Michelle D_13

    5

    April 2, 2024

    I am a current client of this provider

    The service helps my dad have mobility around town while I live in Denver. I would mention they are consistent and responsive. They have quality.

    Karla C_1

    3

    March 20, 2024

    I am a current client of this provider

    The regular caregivers do their job and I can do my stuff calmly. Sometimes there is not anyone available. They may take 2 or 3 days to find a replacement. We have had problems. They need to have better organization in the office.

    Kathy Y_3

    4

    March 13, 2024

    I am a current client of this provider

    The services help me because the client is my responsibility, and the services help me take care of him. They need to improve by being more innovative in what they should do.

    Juergen S_1

    4

    March 6, 2024

    I am a current client of this provider

    They could have been trained for the specific jobs we needed them to do. We haven't had a lot of visits.

    Evelyn D_9

    5

    March 6, 2024

    I am a current client of this provider

    The agency could just do what they're doing. I like their cooperation and they're very good at what they do.

    Tammy D_4

    5

    March 4, 2024

    I am a current client of this provider

    The agency has made my experience positive because they listen to us. I would recommend them because they show up.

    Sandra K_8

    5

    February 15, 2024

    I am a current client of this provider

    They are always looking for things to do. I like that they are always punctual, and they always call me if there are any issue.

    Sharon A_7

    5

    February 15, 2024

    I am a past client of this provider

    The agency was amazing, and the caregivers treated my mother like family. They were very personable and came out right away when we needed them to take care of her.

    Megan F

    5

    February 7, 2024

    I am a current client of this provider

    Gives us piece of mind and looks forward every week to the caregiver. Reliability and communication.

    Henry "CLAY" J

    5

    February 7, 2024

    I am a current client of this provider

    Derek really helped me out. I wasn't able to get dressed by myself. He was very good in helping me do all those. I like the provider. He has been absolutely superb. He has been really great to work with and if the other employees are as conscious as him, they have great employees.

    Donna P_16

    5

    February 7, 2024

    I am a current client of this provider

    It's helped my sisters and I's daily lives and it makes it so we can do what we need to do and give us time with them. I like that they're willing to hear our needs and fulfill them the best they can. I like that they are flexible with their schedule.

    Suzan Ortman

    5

    January 30, 2024

    I am a current client of this provider

    I want to share my life saving story with you. My Pop is a Vietnam Veteran with 100% disability. I am his full time VA Care giver and his daughter. I am humbled by all of the great helpers who not only come in to help me with Pop but they also look after me too. I am recovering from a episode of care giver burn out. It has been a long road back and I wouldn't be able to have accomplished it without Synergy. They come in and they all bring something to the table that I truly enjoy. Josh was recently promoted to be a manager and I am so proud of him. Please call the office and ask to speak to him about your situation. He is very down to earth and easy to talk to. Although we miss him here at home I hope that he can stop over and say hi to my pop. Tovah has stole my heart, she is family now. She comes in take great care of Pop and when I am pushing to hard she will tell me Suzan, you need rest go lay down I got this. She will run errands for me and make cookies for the grandkids when they are coming to visit. Rose Marie has such a gentle approach, Pop loves her. She is so sweet and makes sure he has everything he needs. She makes the best ginger and honey tea. Destiny is my hard worker, she is always busy and does things with out asking. She keeps my home super clean and often does things without asking because she says she wants to do it. I will miss her very much when she starts her next chapter in life as a Marie Wife in California. Amanda is one of my Pops favorite, she tells him stories and is a great companion for him. Her and I have a lot in common so when I need to talk she takes the time to sit and listen. She is a one of a kind. Megahn is the newest team member for us. I see a lot of great potential in her. She likes to stay busy as well. I never have to worry about her she picked up our routine well. Shadrick has grown close to us as well. He is great at helping me to do things that I need help with. Today he went and got 10 bags of water softener salt carried them in and then down to the basement. He always is saying, I know you can do it but I am here let me help. I smile and take a step back. I am very blessed. Roberta is someone to make me smile, every time she comes we can get lost in conversation. She is my back up when ever I need it. Jim and Gaye are the owners and I have had the pleasure to speak to them about some of my concerns. I was worried that I would be brushed off or get the feeling that I was wasting my time. I was wrong, Jim is a wonderful man to speak to. He apologized for the situation. That blew me away, he understood. He then explained why it happened and what he was going to do to ensure that this didn't happen again. I want you to know that making the decision of getting agency helpers is super hard, then you worry about which one to pick. Then its the care givers, are they good ones, do they really help, do they step up and do little things for you or do they give you the blow off. I am strongly telling you I have had blessings from the good Lord. Call today and ask questions or better yet ask for them to come to your home and let them see what you are going through. They are very flexible and knowledgeable. It is worth your time to call.

    Gregory D_3

    5

    January 19, 2024

    I am a current client of this provider

    We would need to be willing to pay for 24/7 care. The amount of care we need, we can't afford. It is helpful, but not everything we need. They have enough people to consistently provide coverage. They are nice and willing to do what we ask them. We have not had any problems at all.

    Diane C_31

    5

    January 19, 2024

    I am a current client of this provider

    I was housebound before I was able to find a company that would be able to help me to go to doctors. I like the quality of the people that come out for the most part.

    Charles F_18

    5

    January 9, 2024

    I am a current client of this provider

    They have helped me the most by listening to what my needs are. I would recommend them because they do good work, and I know the brand name.

    Ruth W_20

    2

    January 9, 2024

    I am a current client of this provider

    They only come once a month so not much of an impact. They could do better with the caregivers caring about their job and do what I asked them to do.

    Nyle B

    2

    January 9, 2024

    I am a current client of this provider

    The agency can make life easier by providing consistent caregivers, and taking our feedback and acting on it. Synergy has not consistency among their staff it is just luck of the draw, and the time of the caregivers coming needs to be fixed. Sometimes there are good caregivers and other times there are not that good and will sit on their phones.

    Shaunna W

    5

    December 14, 2023

    I am a past client of this provider

    My dad only used them a few times, but they were there to help in any way possible. Everyone was very polite and amazing to him.

    Barbara F_28

    5

    December 4, 2023

    I am a current client of this provider

    They have a good system going. They will go get anything we need them to get. I like that they are very caring people.

    Danny B_1

    5

    December 4, 2023

    I am a current client of this provider

    The service makes things a lot easier. The agency is there when I need them. I would recommend them because they keep you informed.

    John D_45

    5

    December 4, 2023

    I am a current client of this provider

    I have been able to work from home, but my girlfriend and I have not been able to leave and do anything because my dad needs constant care. Having Synergy has given us the freedom to be able to leave for a full weekend, and that is amazing. We are able to relax and not worry for a few days. I would recommend them because I like that they are affordable, have amazing staff, they made my dad happy, and they took care of our dogs.

    Gail G_13

    5

    November 17, 2023

    I am a current client of this provider

    It has been a tremendous comfort to us to know that the service is here at a certain time. I like that for the most part we have had caring people to do whatever is needed to be done. Kirsten has been especially helpful to us.

    Carol G_34

    4

    November 8, 2023

    I am a current client of this provider

    Early on it was more of an impact when she needed more, but now it's more companionship. I like that they are reliable. I like that they have consistent caregivers that come. We have 2 main caregivers and we like that.

    Jean D_17

    5

    November 7, 2023

    I am a current client of this provider

    For one, it helps with my depression. On days that I don't have her, I tend to have a more difficult day. When she comes, I look forward to it. I have trouble doing things, and she does them with ease. I really enjoy my caregiver.

    Anonymous_7676

    5

    November 2, 2023

    I am a current client of this provider

    They have helped the most with just having someone there to help her. I like the caregivers were very good and provided very good care to my mother.

    Debbie R_16

    5

    November 1, 2023

    I am a past client of this provider

    They were reliable, and I felt safe leaving my mom in their care. We had one person, in particular, take really good care of mom.

    Linvall "Lin" M

    5

    October 23, 2023

    I am a current client of this provider

    I appreciate their positive attitude and all the help they give my wife. Synergy has a good attitude and treats people well. They do what they say they will, and have become like family.

    Mary F_40

    5

    October 10, 2023

    I am a current client of this provider

    We have had about 9 employees here now, but every one of them have been good. We have liked them so far. I have liked all the people we have met. They have been first class people.

    Walt M

    5

    October 10, 2023

    I am a current client of this provider

    If it wasn't for them, we would have to be in a nursing home. They do a good job, and they make sure I have a good team to take care of my husband.

    Anne B_21

    3

    October 3, 2023

    I am a past client of this provider

    I had to use all my time to teach them rather than going to the doctors. It made it more of a hassle than a help. They can improve the way they assign people who come to give care. There were times that they didn't show up, or we had to figure out who they are.

    James "Jim" C_3

    5

    October 3, 2023

    I am a current client of this provider

    The agency has made my experience positive by doing everything we have asked them to. I would recommend them because the caregiver we have had have been great.

    Jane C_15

    5

    September 21, 2023

    I am a current client of this provider

    They provide companionship for my mom. I like the feedback and their follow-up.

    Gayle B_5

    5

    September 21, 2023

    I am a current client of this provider

    They provide 3 hours per week and help me with the activities my husband used to do, and now he can't, and I can perform my personal activities. I would recommend them because of the work they do, and how they take care of patients.

    Anonymous_7591

    5

    September 6, 2023

    I am a current client of this provider

    They allow my Mom to live in the assisted living facility 24/7. Their availability of workers on short notice is great.

    Julie P_18

    5

    September 6, 2023

    I am a current client of this provider

    They help her by fixing her lunch and doing light cleaning. They also take her outside to sit in her swing. I would recommend them because I feel like they are good at communicating, and they are reliable.

    Richard R_24

    5

    September 5, 2023

    I am a past client of this provider

    They helped him with all of his needs. They provided us with good service.

    Hannelore A

    5

    August 24, 2023

    I am a current client of this provider

    It has decreased the times I have to visit my mom a day. Overall they are prompt and curtious.

    Deborah "Deb" H

    1

    August 22, 2023

    I am a past client of this provider

    They kept giving me a different person every time, and they gave drivers that were young and did not know how to drive and were not experienced. It creased my stress greatly and made me sicker. They told me they were going to help me with all the paperwork and with the insurance, and they took it all back and are not going to help me.

    Margie M_4

    5

    August 14, 2023

    I am a current client of this provider

    A part of it was me, myself I needed to be more organized, but they were willing to do what I needed them to do. They are willing to do the service for you and they are flexible.

    Bernice K_3

    5

    August 8, 2023

    I am a past client of this provider

    They helped Don by being there to clean him and keep him dry. I would recommend them because all their employees were really good at what they did.

    Chris W_12

    5

    August 3, 2023

    I am a current client of this provider

    He seems to be doing much better and he always seems to have good things to say about the ladies when I get back. I would recommend SYNERGY because everyone is so kind and nice and they always seem to do everything that I ask. I always mention SYNERGY when I hear someone talking about getting home care.

    Carol B_59

    4

    August 2, 2023

    I am a past client of this provider

    There were a few caregivers that didn't do the most that they could've been done. Out of the 5 girls I had, 2 were outstanding. They would help me cook and clean up the dishes and were really good. The other I had to do the cooking and cleaning because they didn't know how to cook, and they wouldn't help clean the dishes even though I just got out of surgery.

    Kenneth R_11

    5

    July 24, 2023

    I am a current client of this provider

    I haven't had a caregiver who doesn't know what to do. I like that they have some good ladies that know what they should be doing.

    William "Bill" B_4

    5

    July 18, 2023

    I am a current client of this provider

    It gives me time to go to the grocery store and go to appointments. They are reliable.

    JoAnn "Jo" H

    5

    July 13, 2023

    I am a current client of this provider

    I couldn't survive without them. I would recommend them because they send very caring people here. People who know what I need, who appreciate my limitations, that's why.

    Anonymous_7554

    5

    July 6, 2023

    I am a past client of this provider

    The agency came in and did what they were supposed to do. I like that they do really good care with cleaning and stuff. I liked the way things were done.

    Robert "Bob" C

    4

    July 5, 2023

    I am a past client of this provider

    When we did have that caregiver, she was great! She helped me with anything that I needed. They let the caregiver we had go.

    Anonymous_7486

    5

    June 23, 2023

    I am a current client of this provider

    They have been really convenient to have when we need them. I like that they are flexible, and all the different workers are really professional and good.

    Marilyn S_23

    4

    June 21, 2023

    I am a current client of this provider

    The services are nice because they help me do the things that I need done. I liked the agency because of all the girls that come help me.

    John B_72

    5

    June 8, 2023

    I am a current client of this provider

    We're still trying to figure out a plan. I have him doing my dad's speech therapy. He does the things that need to be done. We haven't had them very long, he's doing his job and we're comfortable with him.

    Stephen W_2

    5

    June 6, 2023

    I am a current client of this provider

    They always come and go beyond regular duties. They have been very helpful. They fit our needs.

    Steve M_26

    4

    June 5, 2023

    I am a current client of this provider

    The times we have used the services have been for 3 hours at a time, and they will go over the calendar with my wife who has Alzheimer's. This is the first time I'm using and agency, so I have nothing to compare it to.

    Johnnie O

    4

    May 17, 2023

    I am a current client of this provider

    They reached out to another group to get me help when I was moving, and their help was instrumental. They could be better at scheduling.

    Janet G_18

    5

    May 11, 2023

    I am a current client of this provider

    Niesha has been able to get my husband to talk because he has not been communicating much. So far I have been really pleased with them.

    William "Bill" C_2

    5

    May 5, 2023

    I am a current client of this provider

    They take care of my house and do an outstanding job. The last person was poor quality. She would be on the phone. It is not Synergy's fault. They took care of it fast. Last week we had 3 caregivers that were great.

    Lillian D

    5

    May 2, 2023

    I am a current client of this provider

    I like that I have someone that I can rely on. The people that we have had so far from Synergy HomeCare, have been very nice people.

    Anonymous_7204

    3

    April 14, 2023

    I am a current client of this provider

    There isn't much impact. Just knowing someone is here when I am gone in case he falls. We have been very fortunate with the people that come out. We haven't had any we were dissatisfied with. Most of them are like a companion for the client. They are very energetic.

    Alan C_4

    4

    April 14, 2023

    I am a current client of this provider

    The services are helpful because they are here if I need to leave. They could not be so expensive.

    Sharon B_32

    5

    March 16, 2023

    I am a current client of this provider

    Justine comes in and sees things that need to get things done. I make a list for her. I like the person we have, Justine. She is marvelous.

    Edward "Steve" M_1

    5

    March 16, 2023

    I am a current client of this provider

    I have had as many as two or three caregivers. They saved my life. They have given me excellent service for 10 years.

    Lee K_1

    5

    March 7, 2023

    I am a current client of this provider

    The caregivers get right up when I ask them to do anything. I like their promptness and openness.

    Anonymous_7124

    4

    March 6, 2023

    I am a current client of this provider

    The caregivers cook. I would recommend, based on their effort, they produced qualified people.

    Kenneth L_5

    5

    March 1, 2023

    I am a current client of this provider

    It has been a positive experience because they tend to go ahead and do things without direction. I would recommend them because of the total reliability of the service.

    Richard "Rick" B

    5

    February 13, 2023

    I am a current client of this provider

    It's not because they don't do a good job, I've just found I don't need them as much as I thought. I call them when I have real medical problems and can't do a lot of things myself. They do things that they don't want to do. I like the flexibility. It's general, but they seem to be flexible in the different programs and times they have available. The flexibility impresses me.

    Anonymous_6290

    5

    February 1, 2023

    I am a past client of this provider

    They show up on time and they are very positive. I didn't have to remind her to do things. The lady that took care of us was wonderful. She found things to do when I didn't have things for her to do. She did things without me asking her to.

    Jennifer D_12

    5

    February 1, 2023

    I am a current client of this provider

    There is no way I could take a shower without her. I have my son here and he does things, but there are things my son can not do that she can. The communication from the office could be a bit better. Just a little more communication from the office.

    Gayle B_2

    5

    January 23, 2023

    I am a current client of this provider

    When I was home I noticed that most of the people will write a recap of what they did with my dad and that made me feel better knowing what they did. I am not in Illinois, so I don't see the care. I like the flexibility of the times that they are available.

    Ronald H_14

    5

    January 12, 2023

    I am a current client of this provider

    It helps me a lot. The provider has helped the most with daily things I can't do myself. I like that everything is taken care of like it's supposed to be.

    Barbara M_56

    5

    January 3, 2023

    I am a current client of this provider

    I couldn't get things done without them. They are there to help me.

    Anonymous_6161

    5

    December 19, 2022

    I am a current client of this provider

    The caregiver will go get groceries with me and carries them to the car or puts them away when we get home. She does some sweeping or carries packages for me too. They have made sure that everyone who comes over is matched well to me and meet my requests for who to send so I'd certainly recommend them.

    Sandra "Sandy" R

    5

    December 16, 2022

    I am a current client of this provider

    They provide emotional support. The quality of care I get is very good.

    Nancy L_19

    5

    December 12, 2022

    I am a current client of this provider

    They have made it a positive experience because our person does more than expected. I like that they take care of everything.

    Marsha D_3

    5

    December 1, 2022

    I am a past client of this provider

    They helped me choose the right services for me. I liked that this agency handled my requirements quickly.

    Douglas R_1

    5

    November 18, 2022

    I am a current client of this provider

    I am pretty independent and don't require much care, but they are always there to help when I need them. I like that they always let me know what is going on.

    Donella H

    5

    November 9, 2022

    I am a current client of this provider

    It is complicated in some ways, and I am not as organized and I overlook things that need to be done. That is why I went to home care to get things done. I like the way it is run, it is smooth for both sides.

    Sandy R_12

    5

    November 4, 2022

    I am a current client of this provider

    They've helped by getting things for us that we can't get on our own. They are really kind and very nice. They take care of any issues we have.

    Loyd H

    5

    November 2, 2022

    I am a past client of this provider

    The caregivers helped the client the most with bathing. He had an excellent aide for that and I couldn't have been happier. I liked that the staff was really caring and took interest in the client.

    Katherine "Kathy? C

    5

    October 18, 2022

    I am a current client of this provider

    I am trying to keep up with them and keep them busy. They are very nice to me.

    Anonymous_6567

    4

    October 18, 2022

    I am a current client of this provider

    I don't know what else they could do. They help around the house. I like that they are available.

    Ken M_7

    5

    October 13, 2022

    I am a past client of this provider

    SYNERGY HomeCare made my experience positive by doing what was asked of them. I like SYNERGY HomeCare because it was easy to get everything set up.

    Elizabeth ?Liz? C

    5

    October 7, 2022

    I am a past client of this provider

    They did a really great job. They made sure that you got the care needed.

    Kathy H_25

    4

    October 4, 2022

    I am a current client of this provider

    They help me fix my lunch. I would like to see more consistency with the caregivers.

    Koleen G

    5

    September 26, 2022

    I am a past client of this provider

    They made it positive by getting things done and if I had something else come up they would get that taken care of. I liked them because they were always showing up.

    Anne C_10

    4

    September 9, 2022

    I am a past client of this provider

    The agency could have staff that is personable and has customer service skills.

    John "Monty" M

    5

    September 2, 2022

    I am a current client of this provider

    They are a very good company and if I do not feel well they take care of me, and they are very reliable. I like that they are prompt, come when they say they will, and the girls they send over are nice girls and helpful.

    Lowell H_2

    5

    September 2, 2022

    I am a current client of this provider

    Cleaning is the most helpful thing as well as some food preparation. I like the convenience and the accommodating of my variable schedule.

    Sharon H_25

    5

    August 22, 2022

    I am a current client of this provider

    The people are reliable and they do errands for me that I cannot do for myself so it had a huge impact. I like that their people are really reliable and helpful.

    Beverly C_10

    5

    August 3, 2022

    I am a current client of this provider

    I couldn't do much when I got out of the hospital and they help me get things done around my house while I get better. I'd tell a friend that I'm very happy with the care and everybody is friendly and easy to work with and they're really caring people.

    Larry M_25

    4

    August 1, 2022

    I am a current client of this provider

    They are very excellent. The caregiver does laundry for me. I have one caregiver who comes consistently. She's very good.

    Jackie B_12

    4

    July 20, 2022

    I am a current client of this provider

    They can have more of the caregivers. I've had very good luck with the people who have come.

    Donna E_5

    5

    July 18, 2022

    I am a past client of this provider

    There was no way I would have been able to function without their services. I had a different person every week, but they were all hard workers.

    Kristin R

    5

    July 7, 2022

    I am a current client of this provider

    They have gotten lunch and made sure that I was okay. The people are very nice and they went above and beyond while they cared for me.

    Howard C_1

    5

    July 5, 2022

    I am a current client of this provider

    They help me with the activities I need. They help clean and run errands for me. They're reliable and have generally good care.

    Joan & Bob H

    5

    June 17, 2022

    I am a current client of this provider

    Me and my husband couldn't survive with out it I like they work with you to get someone to get someone good for you nd they go out of they way for you

    Robert "Bob" H_2

    5

    June 7, 2022

    I am a current client of this provider

    They're very helpful with anything I need done. They are very prompt. It has helped me, especially when I got out of the hospital.

    Paula H_5

    4

    June 2, 2022

    I am a current client of this provider

    Several caregivers did not have an idea of what to do if something medical would have happened. They could not put my brace back on where I broke my arm. I would recommend them but I had problems with people in the office.

    Wendy A_2

    5

    June 2, 2022

    I am a past client of this provider

    They were willing to carry things I needed to carry or if I needed help walking from the car to the building. I really liked the person they sent. They were on time, attentive to me, and they brought me back home.

    Anonymous_6044

    5

    May 19, 2022

    I am a current client of this provider

    My overall care has helped the most. I like that the agency is punctual and the caregiver is here on time.

    Paul R_18

    5

    May 3, 2022

    I am a past client of this provider

    I felt good after they were here, they were only here for three hours. We have recommended them to people in our neighborhood.

    Anonymous_6106

    4

    May 3, 2022

    I am a current client of this provider

    They did everything that I needed. They were always willing to do what needed to be done

    Karen B_48

    5

    April 12, 2022

    I am a current client of this provider

    They were able to get to me within forty-eight hours. I like they are nice and friendly and the people were really good.

    Bonnie 2.5*and Randy 1*D S

    5

    April 12, 2022

    I am a past client of this provider

    They were there when I needed help. The caregivers were nice and always in a good mood.

    Judith S_6

    5

    April 5, 2022

    I am a current client of this provider

    I don't drive, so when I have a SYNERGY worker here they take me to grocery stores and places I need to go. I like the people that I have help me and the people they hire.

    Jeff & Beth H

    5

    March 16, 2022

    I am a current client of this provider

    The impact is huge. My husband just got a new liver so it works out. Initially, the care was for both of us since I had major surgery. They help us out with everyday things. We are in our 50s and we feel like we are older because we falling apart. Our caregivers are wonderful.

    z11z

    5

    March 15, 2022

    I am a current client of this provider

    I have had only positive interactions in the times that I've been a client. Recently they gave me help finding a home care business since I don't drive. It took a lot of stress off of me.

    Jean D_15

    5

    March 4, 2022

    I am a current client of this provider

    They have helped the most because I'm not worried about them not showing up. They are consistent with their care. Their people show up and are there to work. They are not just there to sit. They have good help. I'm a caregiver myself.

    Andrea M_3

    5

    February 17, 2022

    I am a current client of this provider

    They help upkeep our house. I like that they just follow your list.

    Joan B_26

    5

    February 17, 2022

    I am a current client of this provider

    I have the things I wanted out of my house. The few hours she was here she got it all done. I hope I get her again. I said I needed help sending things to Salvation Army and she was wonderful. I'd like to have her again.

    Kathy K_15

    4

    February 14, 2022

    I am a current client of this provider

    They give me peace of mind. When I'm away from home I know someone is with her. I have assurance that nothing is going to happen to my mother when I am gone. They are very accommodating.

    Kenneth B_12

    5

    February 4, 2022

    I am a current client of this provider

    They ran me to McDonald's after my procedure because I was starving. They were very courteous and they treat me well.

    Julie F_12

    5

    January 24, 2022

    I am a current client of this provider

    They are very reliable and send very qualified people. They are very understanding with our preferences.

    Julie T_7

    5

    January 13, 2022

    I am a current client of this provider

    My caregivers have helped the most with their general attitude towards me and towards the job itself. They're all very positive and very willing to do whatever I ask of them. If I want something, they go and get me what I have asked for whether it's my purse in another room or a sweater or whatever. I like the quality of people that work there and the work ethic that those people have.

    John T_21

    5

    January 7, 2022

    I am a current client of this provider

    I am totally bed bound. Any assistance at all is good assistance. It's immeasurable. My wife is relived of some duties. I like that they seem to have quality people.

    Norman J

    4

    January 6, 2022

    I am a current client of this provider

    They provide an extra hand. They listen to us.

    Orville H

    4

    December 16, 2021

    I am a current client of this provider

    I am getting to where I am more independent can do more myself. They have really helped me that way. I never know who is coming, and the people who get here do not know the schedule either.

    Carol N_8

    5

    December 7, 2021

    I am a current client of this provider

    They've helped me by making sure i get to my appointments on time. I like that SYNERGY is quick to communicate with me

    Rolland R_1

    5

    December 2, 2021

    I am a current client of this provider

    They are reliable and that's the thing he needs right now. I like that they associate themselves with caring caregivers.

    Jo Ann M_1

    5

    November 19, 2021

    I am a current client of this provider

    She just helped me because I can't do a lot of things so she does them. The gal I have is dependable.

    Virginia K_3

    5

    November 13, 2021

    I am a past client of this provider

    I wasn't able to do very much myself, so they really took over for those things and I'm very grateful for that. They really did help. They would come in and do chores for us and help with food.

    Anonymous_5367

    4

    November 5, 2021

    I am a current client of this provider

    They are very helpful, have good customer services and they resolve problems quickly. They could improve the employees performance.

    Viola K

    5

    November 1, 2021

    I am a current client of this provider

    I just have someone come in for an hour and they do whatever I need. They're always available and they're always accommodating.

    Nora H_1

    5

    October 14, 2021

    I am a past client of this provider

    It was great having the extra help. They're very reliable. We always liked the people assigned to us. They were willing to do anything and were very sweet.

    Dorothy "Dotty" A

    4

    October 2, 2021

    I am a current client of this provider

    The services offered are helpful. The agency is dependable.

    Viale "Vie" H

    5

    September 27, 2021

    I am a past client of this provider

    The caregivers came when they were supposed to and did their job. It was helpful for the few weeks after I had my treatment and was recovering. We know a lot of people that have been happy with them, including us.

    Wayne D_2

    4

    September 17, 2021

    I am a current client of this provider

    She was nice and apologetic, but I waited 25 minutes longer than I needed to get my ride home. They could communicate with everyone better and make sure that they have the details correct.

    Charles G_17

    5

    September 8, 2021

    I am a current client of this provider

    She washes the dishes and takes out the trash. They employees have been great. I like the staff.

    Karen H_27

    5

    August 6, 2021

    I am a current client of this provider

    My mom has been pleased with her caregivers. I'm 1000 miles away, so they have been able to be my eyes and ears for my mom. They haven't let me down.

    Audrey S_4

    4

    August 3, 2021

    I am a current client of this provider

    They can be more dependable when needed. There were a few things that were not up to my standard.

    Boyd K

    4

    August 3, 2021

    I am a current client of this provider

    They make the bed for me because I cannot bend over any more. I liked the price it was at when I started, but then they raised it.

    Gayle G_1

    5

    July 13, 2021

    I am a current client of this provider

    The quality of my life has improved significantly. I can drive away from the house knowing that my husband is taken care of. I don't have to worry. I have already recommended them because of the efficiency of the process. I liked their intake. Liz was especially helpful with things that this agency could provide. I feel comfortable leaving my husband in Synergy's care.

    Jim S_30

    5

    July 8, 2021

    I am a current client of this provider

    It took a load off me while the CNA took care of my husband. We finally got a good caregiver that came. The one we had one before that didn't work out. But now, we are really happy with our caregiver.

    Ginny V_1

    5

    June 25, 2021

    I am a current client of this provider

    My mom said it's good but not what she expected. They have good customer service.

    Kathy T_8

    5

    June 23, 2021

    I am a current client of this provider

    My wife appreciates the extra help. I like that they have good communication.

    Anna H_3

    3

    June 18, 2021

    I am a current client of this provider

    The caregiver has been very pleasant to work with. She does what you needs to have done. She will make suggestions and apply them in a professional way. They need to place people better. They also need to have better communication.

    Jennifer B_22

    5

    June 10, 2021

    I am a past client of this provider

    Ruth was released from the hospital and they allowed her to stay in the home instead of in a nursing home. The services allow me to still work. The care that the caregivers provided was exceptional.

    Larry R_9

    4

    June 10, 2021

    I am a past client of this provider

    He was not very receptive to help. All did a great job with caring for him.

    Tammy M_10

    5

    May 26, 2021

    I am a current client of this provider

    We have seen a lot of improvement with my mother. I like that the caregiver is wonderful and my mother has responded well to her. I get calls and check-ins from SYNERGY HomeCare and I can tell that they really care about what they are doing.

    John "Jack" D

    5

    May 17, 2021

    I am a past client of this provider

    They made my life easier by offering to do whatever we would need. They weren't lazy at all. I would tell a friend that they were always prompt, neat, and very helpful.

    David C_44

    5

    May 10, 2021

    I am a past client of this provider

    Their services couldn't have been better! They were always here when they said they would be and you could count on them. I would absolutely recommend them! They're very responsive and accommodating.

    Marjorie I

    5

    May 7, 2021

    I am a current client of this provider

    They come on time, and they help me put on my compression socks. They are always here on time and do what I want.

    Debra M_13

    5

    April 15, 2021

    I am a current client of this provider

    They make my life easier by helping me with my house work. I would recommend them because all the girls I have had have done a good job.

    Betsy M_3

    4

    March 12, 2021

    I am a current client of this provider

    They are willing to do anything. They are willing to learn. I need someone who is trained in using a Hoyer Lift. That seems to have been very hard to find. Many of their people still don't have knowledge of that.

    Bunny L

    5

    March 4, 2021

    I am a current client of this provider

    It frees me up to do laundry, step out to the greenhouse, or get groceries. The caregiver we have is doing very well and is helpful. They are flexible and try to meet the needs we need.

    Stephen P_6

    4

    March 2, 2021

    I am a current client of this provider

    They're not doing much of anything to be helpful. I would tell a friend that so far they've been reliable.

    Steven C_12

    4

    February 19, 2021

    I am a current client of this provider

    There has been a definite improvement in his life. They give me a break and my stress level has dropped. There could be better communication between the office and the employees.

    Brian H_12

    5

    February 19, 2021

    I am a current client of this provider

    The sink in the kitchen shines because of her. They are really good about keeping me informed.

    Patricia "Pat" S_1

    5

    February 4, 2021

    I am a current client of this provider

    I can't think of anything that they can do more, but I have asked a few not to come back. I like that the company is friendly.

    Karen H_24

    5

    February 4, 2021

    I am a past client of this provider

    They made him the focus of why they were there. I never got the impression they were there for a paycheck. They were there to enhance the quality of his life. I liked their employees that came to take care of dad. They were excellent.

    Howard L_2

    5

    February 2, 2021

    I am a current client of this provider

    The services have made my life easier. The caregiver has been very dependable. The caregivers have been very satisfactory, and I appreciate the fact that they call and check up on me every few months.

    Shirley M_21

    5

    February 2, 2021

    I am a current client of this provider

    They make sure you get a caregiver you really like.

    Dave D_6

    5

    January 21, 2021

    I am a current client of this provider

    The services give me more free time to do other things that I need to do. I like the caregiver Suzie who comes to help me out.

    Margaret E_6

    4

    December 17, 2020

    I am a current client of this provider

    They helped me do things I couldn't do myself. They took out the garbage and did the laundry for me. They helped wrap Christmas presents. They are reliable.

    Elizabeth B_15

    5

    December 14, 2020

    I am a current client of this provider

    Meals have been provided for me as well as cleaning and general daily care. The service is efficient and appropriate for my needs.

    Bonnie C

    5

    November 20, 2020

    I am a current client of this provider

    It depends on the caretaker. The regular one is excellent. She cleans up things very well. There is really nothing I don't like.

    Kate S_4

    5

    November 19, 2020

    I am a current client of this provider

    When my husband had to go out of town they provided someone to stay with me because I need 24 hour care. Their people are just wonderful. They are just incredible.

    Diane A_2

    5

    November 17, 2020

    I am a past client of this provider

    I liked that they would do anything I needed to be done. I found someone that I enjoyed having in my home.

    Ernest B_8

    5

    November 9, 2020

    I am a current client of this provider

    I couldn't keep him home otherwise. I have excellent caregivers who are very reliable. They fulfill and do whatever I need them to do.

    Marilyn and Gordon "Gene" T

    5

    October 24, 2020

    I am a past client of this provider

    They are very friendly and they are easy to work with. They were able to come out to the house quickly.

    George and Norma S

    5

    October 21, 2020

    I am a current client of this provider

    I like to know that someone is here to help with the daily activities. They've been able to be flexible with us.

    Marjorie S_2

    5

    September 18, 2020

    I am a past client of this provider

    There was someone here while I ran errands. I really enjoyed getting the care quickly when we needed it.

    Anonymous_4032

    5

    September 4, 2020

    I am a current client of this provider

    They take care of my loved one and communicate with my loved one. They arrive on time, do their job, and leave.

    Jim K_5

    4

    August 25, 2020

    I am a past client of this provider

    At my age, I cannot do a lot of things I would normally do. If something came up that they could help me with, they did. Everything went well. They seemed very friendly.

    Lori G_12

    5

    August 21, 2020

    I am a current client of this provider

    If I didn't have any help my house would be messier, there would be certain things that I wouldn't be able to do. The caregivers have been extremely friendly, on time and they ask me what I need. It is sometimes scary for someone to come in your house and help you and I've never felt uncomfortable with them. They have been good about whatever it is I need.

    Sharon B_25

    4

    August 11, 2020

    I am a current client of this provider

    My caregivers are only here to provide home care for me. I think they are an excellent company. It's good the have the services they provide accessible.

    Roger D_6

    5

    August 6, 2020

    I am a past client of this provider

    one came to do his is bathing so I didn't have to do it. When we did need them they were here. They made sure the appointments were set and that they came on time.

    Nancy B_13

    4

    July 28, 2020

    I am a past client of this provider

    They set me up with some good help. They seemed to try to match me with people that worked out well. I like that they could find a caregiver to help me last minute.

    Debbie B_9

    5

    July 15, 2020

    I am a current client of this provider

    They're able allow the patient to stay in their home. I like that they're professional and set the patient as the priority. They're very friendly, knowledgeable, and caring.

    Joanna S_1

    5

    June 25, 2020

    I am a current client of this provider

    It's been good because we can't leave them alone. I like how they are with the boys. They're pleasant with them and helpful.

    Sullivan R_1

    5

    June 19, 2020

    I am a current client of this provider

    I think everything has been better with my health since they have started coming here. They are always here on time and they do what they are supposed to do.

    Marge M_4

    5

    June 10, 2020

    I am a past client of this provider

    Sometimes I have a meeting and I made sure there was a good connection before I left my husband with anyone. I felt comfortable with them. The people they sent out always spoke to my husband and were friendly to him. They would say hello and goodbye to him. They would play games and he would laugh. It was a happy memory.

    Ivan "Al" R_1

    5

    June 10, 2020

    I am a current client of this provider

    I am my husband's caregiver and doing that for 6 days a week is tough. Having the caregiver is here is a good distraction and it is nice to have a support person. I like that they are dependable.

    John T_14

    5

    May 27, 2020

    I am a past client of this provider

    They helped me get dressed. I liked the nurse that they sent to my home.

    Margaret C_12

    4

    May 22, 2020

    I am a current client of this provider

    They make my life easier with the help they give me. I like the caregivers that I have had. I like their policy. They didn't call to tell me that my regular lady wouldn't be here today. I thought that they would let me know she wasn't coming.

    Delores W_3

    5

    May 19, 2020

    I am a current client of this provider

    They cook my meals and clean the house. They do whatever I need done.

    Don S_13

    5

    May 6, 2020

    I am a current client of this provider

    She is in a memory care facility and it is hard for her to know what is going on, so they help her understand. I would recommend them because they send out good people and are very competent.

    Kevin K_8

    5

    May 6, 2020

    I am a past client of this provider

    When my mom took a turn for the worst, they were very flexible. I liked the people. A company is only as good as its people.

    Penny S_2

    5

    April 15, 2020

    I am a current client of this provider

    I like that the people who come to my home are very skilled. I like that they are very reliable.

    John H_29

    5

    April 14, 2020

    I am a current client of this provider

    I only used them one time. They provide the service that I couldn't find anywhere else. I like the response I get. The employees are very caring and follow up very well.

    Kathy S_29

    5

    April 9, 2020

    I am a current client of this provider

    I can't clean for myself right now so they do that. That matters to me. They have been efficient, helpful, and the office staff knows what they are doing.

    Christine S_8

    4

    April 9, 2020

    I am a past client of this provider

    They could have sent someone that knew how to cook. I think for my mom's sake they couldn't provide her with the service she really needed, which was cooking meals.

    Henry B_1

    5

    March 19, 2020

    I am a current client of this provider

    They are able to do all my laundry because I cannot go to the basement. I have a variety of different people coming three times a week. They all want to help out as much as they can.

    Dan C_2

    4

    March 17, 2020

    I am a current client of this provider

    She doesn't have that many sessions with the home care. She's only exposed to them once every week. So if she was exposed more often it would be better. They keep me informed. Anytime I want to check on how the last session went they're more then willing to do that and I can talk directly to the caregivers.

    Sam F_1

    4

    March 11, 2020

    I am a current client of this provider

    They have been good companions. The service has been good and the girls will do whatever I ask. We would only like for a two hour minimum.

    Susan S_28

    5

    February 20, 2020

    I am a past client of this provider

    They were great because I really needed the help. They would help me reach things. The company was very attentive and tried to take care of all my needs.

    Virginia E_1

    5

    February 20, 2020

    I am a past client of this provider

    They helped me get back on my feet. I worked with one provider most of the time and they were very accommodating.

    Theresa _1

    4

    February 20, 2020

    I am a current client of this provider

    She is always on time and gets her work done. They could lower the rates, but other than that, the service has been excellent.

    Joan W_11

    5

    February 13, 2020

    I am a past client of this provider

    It was extremely helpful. They bathed her and dressed her and to help her negotiate the stairs. They listened to her. I like the consistency of the caregivers. We only had three different people who came and they were helpful, focused and they didn't waste any time.

    Domonica "Monica" H

    5

    February 7, 2020

    I am a current client of this provider

    I receive excellent care in my home, and I trust my caregiver. I like the employees.

    Blossom "Buddi" T

    4

    February 5, 2020

    I am a current client of this provider

    The driving is the most helpful part. They could have a little more communication within the office.

    Anonymous_3049

    4

    January 27, 2020

    I am a current client of this provider

    It's different people every time; we haven't used them a lot, but it would be easier if he could have a familiar face at the same time. He's training a different person every time and it's not comfortable for him. This is why SYNERGY isn't our only company, but I do know that SYNERGY will get somebody here; they've never failed to show. A person would come to the door, not in scrubs, and not wearing a nametag. We're an elderly couple, so it would be more comfortable if they were wearing a nametag or introduced themselves to us. We learned after three visits that there was supposed to be a book or folder for them to write in; even after we got the book, only one person is writing in it. Our other healthcare company has a supervisor come with a new caregiver, and they would always check the book to see what care has been done. The care has been okay, but the bookkeeping has not been. I had cancelled a service well in advance, and somebody showed up anyway. My email contact at SYNERGY apologized and said that she'd taken it off the schedule and somehow it had come back on. Since then, I've been meticulous myself about making sure that we're not getting charged for a visit that we'd cancelled. The accounting has been correct, but I feel like with my other care company I never have to check. With SYNERGY, I feel like I have to be an additional bookkeeper. We haven't paid for more than we've used. The management tweaking is not really what we were led to expect. We thought there would be more regular paperwork and accounting than there is.

    Pat E_5

    5

    January 22, 2020

    I am a past client of this provider

    It helped me. They helped me get him up from the chair. They would help him move around. They were all helpful and caring.

    Robert (_5

    4

    January 18, 2020

    I am a past client of this provider

    They are licensed, but they are not permitted to do certain basic medical services. If it is like our situation, then it might not be the best. Although, if someone was living on their own, then it would definitely be more valuable.

    Norma N_1

    5

    January 16, 2020

    I am a current client of this provider

    They do cleaning and little things that I can't do anymore. I like the way they operate, and I have had good experiences with them.

    Zona G

    5

    January 10, 2020

    I am a current client of this provider

    One of the reasons we had to have help is because I broke my ankle and collar bone. I pretty much couldn't do anything on my own! I very much like the person that is helping me out. She is amazing as far as her memory goes. I can tell her something once, and she remembers it.

    Barbie F

    4

    December 26, 2019

    I am a past client of this provider

    They were friendly. I just thought that they were kind and dependable.

    Sharon S_16

    5

    December 17, 2019

    I am a past client of this provider

    It was just for an overnight stay. Otherwise, she would have gone to the facility. They came very quickly without much notice. That was helpful.

    Amanda L_2

    5

    December 7, 2019

    I am a past client of this provider

    The services were very brief, but they came out and helped a lot. They were very knowledgeable. Everybody was very friendly and helpful.

    Anonymous_2990

    4

    December 4, 2019

    I am a current client of this provider

    From my understanding, she says that they aren't proactive of things that need to be done. I know that it depends on the client. They've been very upfront and clear from the time I interviewed with them.

    Melony B

    5

    November 21, 2019

    I am a current client of this provider

    It turned out well, especially for my daughter, who works. She was exhausted more than I am because everything she had to do was getting to her. When I started doing this, it was really good for me and her. I could feel her going downhill. It makes it so much easier. I have been really lucky with getting a person that I really like.

    Maggie R

    5

    November 15, 2019

    I am a past client of this provider

    I needed someone to stay with me during my cataract surgery. I liked that they were trustworthy, reliable, and caring.

    Claudia S_1

    5

    November 14, 2019

    I am a current client of this provider

    They have been fine with me. I don't require a lot of them. They just basically watch over me while I recover from surgery. They are really, really nice people.

    Gail R_2

    5

    November 7, 2019

    I am a current client of this provider

    She is very helpful and does the little chores I cannot do. I can hardly get out of bed because I have arthritis, so she helps me move my legs to get out of my chair. I like that I can communicate with my helper and that she lives in the same town as me, so she doesn't travel far. I also like that, if I need more help, I can call the office, and they will let my caregiver know that she will have an extra day or two.

    Anonymous_2787

    3

    November 6, 2019

    I am a current client of this provider

    Both of my daughters wanted me to have this service, so I'm having it. They do anything I ask. I think that it will work out in the end. I'd like to see more suggestions of what the person is willing to do.

    Tibor B

    5

    October 21, 2019

    I am a past client of this provider

    They were very helpful for my dad by cooking and cleaning. I needed someone that night, and they got there quickly. They were prompt, and they had it all together.

    John C_20

    5

    October 21, 2019

    I am a current client of this provider

    It has certainly improved my life. They are very responsive, send out good people, are on time, and cooperative.

    Anonymous_2691

    2

    October 8, 2019

    I am a current client of this provider

    I'm discouraged because I want a caregiver who I can depend on. I need someone who I don't have to tell what to do and how to do it. I've had about five or six girls, but I only want one. I have a new caregiver coming every week.

    Cary R

    4

    September 27, 2019

    I am a past client of this provider

    A few of the people were not too energetic. I liked that they were always on time and pretty dependable.

    Anonymous_2390

    5

    September 12, 2019

    I am a past client of this provider

    They helped my daily life. They helped get her up, dressed, and ready for the day. I liked that they did everything that they said they would do.

    Kim S_7

    5

    September 11, 2019

    I am a current client of this provider

    It takes a load off of me and is a relief. She is able to rely on people she likes and likes to spend time with. She is always happy with them. It has worked out really well. I like that they were able to get in and assess us and get a person the next day very quickly. They try to keep them with the same person. They people we have had are very good.

    Brenda M_7

    5

    August 12, 2019

    I am a current client of this provider

    I have them fix my evening meal, which is a big help because it has gotten to where I can't do it anymore. I like their efficiency and their kindness.

    Tony J

    5

    July 29, 2019

    I am a past client of this provider

    They listened and adjusted the care treatment to what my loved one needed. I liked the person who provided services.

    Marge S_2

    5

    July 29, 2019

    I am a current client of this provider

    She was unable to cook for herself because she has cataracts. She would be considered legally blind. The companionship that they giver her gives her a purpose. I like that the office people are very good at reaching out to me if there is a new person that they will be sending. If one of the caregivers has a concern, they let me know.

    Philip N

    5

    July 11, 2019

    I am a past client of this provider

    They were prompt and waited until I was done. They have good service and are very friendly and prompt.

    Darlene S_2

    4

    June 22, 2019

    I am a current client of this provider

    For one thing, I have four people talking to me and have four different versions going on. There have been a couple times where someone told me something, but the person I'm talking to has no idea what I'm talking about. They need to be more upfront with their clients.

    David L_8

    5

    June 22, 2019

    I am a past client of this provider

    I didn't have to get a friend, son, relative, or someone to take me to the colonoscopy. There was some after care that they took care of for me. They're very courteous and respectful. It means a lot for a person to be treated that way.

    Mary Lou H

    5

    May 30, 2019

    I am a current client of this provider

    It works very well. They help with cleaning. They are always on time. The people that have been sent here are courteous and helpful.

    Joan H_10

    5

    May 23, 2019

    I am a current client of this provider

    They've made life much easier. I have back trouble, and my husband has heart trouble, so being in the house and doing cleaning how we like it done and doing extra for me has been helpful. The girls are reliable. I can talk to them and give them suggestions, and they will take them and not be offended by conversations.

    Dave

    3

    May 16, 2019

    I am a current client of this provider

    Synergy is OK. They have people come and stay with my mom and take care of her. Some of the caregivers are good and some are not. It's not the same person all the time, but there's somebody with my mom 24 hours a day. Their billing is OK. They're a good company to use.

    Ann S_6

    5

    May 15, 2019

    I am a past client of this provider

    I need it because I had a broken arm. I couldn't manage without it. They helped me get dressed and undressed. They helped me with the shower. I like the fact that somebody was always there.

    Carla_1

    5

    April 29, 2019

    I am a current client of this provider

    The main caregiver has been extremely compassionate by talking to her, spending time with her, and being there physically and emotionally. I like how this agency has good quality people. They are reliable and easy to access.

    Jeanne C_2

    5

    April 18, 2019

    I am a current client of this provider

    They just provided more helpers for the situation I had. My mother requires a lot and we don't have enough family members. They are dependable with good caregivers. The caregivers seem to go above and beyond.

    Jean W_8

    4

    April 10, 2019

    I am a current client of this provider

    It keeps me going. I don't have someone different everyday. The caregiver is compatible. She's willing to help with anything. I feel like I lucked out.

    Lloyd C_1

    5

    March 25, 2019

    I am a past client of this provider

    It gave him peace of mind to know that someone was there to assist him and he didn't have to take care of himself when he couldn't. I like that they were very prompt to step in and help as quickly as possible even though it was short notice that we needed someone.

    Jeff B_3

    5

    March 22, 2019

    I am a current client of this provider

    I am able to be in my home instead of in a nursing facility. They are pretty responsive to my questions and comments of the health care providers.

    Barbara B_13

    5

    March 21, 2019

    I am a current client of this provider

    She can hardly walk or get dressed. They take care of everything for her. They are excellent. I like everything about them. My mother has had excellent care.

    Stanley "Stan" and Patricia "Pat" G

    5

    March 11, 2019

    I am a current client of this provider

    They have been a big help. They are good about anticipating our needs. I like that they are very thorough in the service they provide.

    Barbara R_33

    5

    March 11, 2019

    I am a current client of this provider

    Barbara has been able to stick better to a schedule because they are here getting her up and moving in the mornings. they have been beneficial with the house work. So far, all of the people that have been sent to the hours have been good quality people.

    Paula K_3

    5

    February 25, 2019

    I am a past client of this provider

    I was in an immobilizer after surgery. They helped me get dressed, undressed, and with all the basic things I needed. They were very responsive. They provided people immediately. Everyone came on time and did their job.

    Paul M_19

    5

    February 19, 2019

    I am a past client of this provider

    They came twice a week. They helped me prepare meals. They were always here on time and wanted to know what to do.

    Charlie H_1

    5

    January 31, 2019

    I am a past client of this provider

    There was an education process, they were pretty detailed in their service, and the execution of the services was spot on. I have confidence in their integrity and they get know my family, home, and needs so they can anticipate my needs before I need it.

    Ruth M_6

    5

    January 18, 2019

    I am a past client of this provider

    We needed extra people to care for her because we are taking care of a handicapped child. My mother-in-law looked forward to her caregiver coming, her services were great.

    Terry V_1

    5

    January 14, 2019

    I am a past client of this provider

    There was a list of things to do, which they were proactive at doing. They would check with me, but weren't constantly asking me questions. They were very thorough and personable.

    Christiana S

    4

    December 14, 2018

    I am a current client of this provider

    They don't impact my daily life that much, but they do help me with visiting my husband who lives in a nursing home once a week. They are very good, really. I only have them once a week.

    Ivan "Al" R

    5

    October 30, 2018

    I am a current client of this provider

    I like that I have flexibility in scheduling. I am not locked into a contract with hours. They help with socialization, doing the things that he can't do, and they take care of his needs.

    Lois K_1

    5

    October 25, 2018

    I am a current client of this provider

    The caregivers are consistent and most of the help I have received has come from people I can trust. The services have enabled me to stay in my home longer.

    Ginny D_1

    5

    October 11, 2018

    I am a current client of this provider

    I like my particular caregiver. They helped me by sending me my specific caregiver.

    Jack J_3

    5

    October 11, 2018

    I am a past client of this provider

    They are very accommodating and flexible and not everyone is perfect for the Margaret. We had those issues come up and they were very good at finding someone that fit with Margaret's personality. They gave me a peace of mind while I was away from home. We had them at peak times for Margaret.

    Jeff B_1

    5

    September 18, 2018

    I am a current client of this provider

    They are responsive and willing to work with my schedule. Their personal care and being able to help me into my wheel chair has helped me the most.

    Virgil D

    4

    August 29, 2018

    I am a past client of this provider

    I think that they did a good job taking care of my dad. They were there for him when he needed it. At times, there were a couple of the caregivers that didn't do as well as they should have and didn't help my mom as much as they needed to. They made sure that he got his meals and that he was clean.

    Barbara R_2

    5

    August 29, 2018

    I am a current client of this provider

    I have always had nice people and when I suggested a change, they got it corrected. I also don't have to tell my caregiver what to do. She comes in and knows what to do. Without them, I wouldn't be here.

    Julie T_4

    5

    August 22, 2018

    I am a past client of this provider

    They were very easy to work with and were easy to talk to. I really liked Kaitlyn, my caregiver. She was very willing to do what I asked of her.

    Barbara P_19

    4

    August 20, 2018

    I am a current client of this provider

    I would say to not charge so much per hour. I know he acts like he doesn't want them, but the facility requires them. He needs more privacy, I think.

    Paul M_6

    4

    August 15, 2018

    I am a current client of this provider

    The caregivers are prompt on their day of service, and do a good job. I have been relieved of some jobs around the house.

    Barb P

    5

    July 27, 2018

    I am a past client of this provider

    They were on time, they generally did their work that I asked them to do. They didn't go ahead on their own. They did daily chores like vacuuming and dusting.

    Marge S

    5

    July 25, 2018

    I am a current client of this provider

    The ability to talk to them about any concerns or anything; their customer service is really good. They take everything very seriously. She had a erratic schedule and we have been able to convince her to have a better schedule. She seems more aware and happy. She is feeling better physically.

    Ruth M

    5

    July 17, 2018

    I am a current client of this provider

    They're prompt and they take good care of everything that they're supposed to do. They give me time to get my stuff done.

    Joanna S

    5

    July 17, 2018

    I am a current client of this provider

    They are very outgoing. They do so much work not only with the house, but with the boys. The house is immaculate. I use them when I'm in a bind and they help.

    Ed C_3

    5

    July 12, 2018

    I am a past client of this provider

    They were very dependable and kind, and they were very understanding. They did what I asked them to do. They helped me tremendously. My husband wasn't sleeping at night, and I was up 24 hours a day. I had someone sit with him during the night so I could get some sleep.

    Dave H_4

    5

    June 26, 2018

    I am a current client of this provider

    They are easy to work with, flexible, professional, and personable. My mom is going through some transitioning but they do everything they can to make sure she has good care.

    Karen R

    5

    June 20, 2018

    I am a past client of this provider

    They can be very flexible and they were also responsive when changes needed to be made. They only came once a week. They would help during bathing.

    Louis B

    5

    June 12, 2018

    I am a past client of this provider

    They were all very kind and very nice ladies. They did everything I asked them to do. It definitely improved the quality of his life.

    Michelle C_8

    4

    May 29, 2018

    I am a current client of this provider

    SYNERGY can hire more CNAs to train the caregivers better. While doing interviews, the agency can see if the caregivers can do basic skills in the home. The services are helpful because of the fact that someone is present in the home and they provide information about my parents. My parents get better care with SYNERGY than in a nursing home.

    Jan S

    5

    May 25, 2018

    I am a past client of this provider

    I know them personally. Everybody was friendly and willing to help me wherever I needed it. It was very helpful. They helped me be able to shower by myself safely.

    Tim H

    4

    May 24, 2018

    I am a current client of this provider

    I would like them to not charge me for the caregivers to drive to work. I like that the caregivers they send are compassionate. They are here when they say they are going to be here. They have helped me when I have to be gone so they can take care of her.

    Anonymous

    4

    May 17, 2018

    I am a current client of this provider

    They have always tried to provide a caregiver when I wanted one. I live alone and am handicapped. They have have been a great help to me. They provide transportation. If I want to go to the store or see my family, I have to rely on someone.

    Anonymous

    5

    May 16, 2018

    I am a current client of this provider

    They come to know the customer and do what needs to be done. They help me with my physical needs because I can't do very much.

    Edward "Steve" M

    5

    May 11, 2018

    I am a current client of this provider

    I have had five different SYNERGY HomeCare aides and they all have been A+ in their performance. When I first started with them, I was at the lowest part of my life. I had surgery to remove part of an organ and they saved my life. It is absolutely true, they saved my life.

    Debra M_7

    5

    April 27, 2018

    I am a current client of this provider

    The person that comes is very interested in being here and doing what she does. At the moment she mostly helps with house keeping.

    Jaime W

    2

    April 25, 2018

    I am a past client of this provider

    The company did their job pretty well, it was more or less the employees that came through the system. Not coming home to a dirty house and not having to clean up after everyone would have been better.

    Jack J

    5

    April 24, 2018

    I am a current client of this provider

    I would tell a friend that SYNERGY HomeCare is reliable. I don't have to worry about my loved one when somebody is with her. We had issues with that during the night and they've taken that away.

    Ginny D

    5

    April 12, 2018

    I am a current client of this provider

    It's all been very positive. I couldn't speak for all of the caregivers, but in my particular situation, my caregiver is competent, caring, and very versatile. Anything I ask the caregiver to do, she always goes above and beyond. I compliment her all the time and I tell her that I feel really blessed.

    Cheri B_1

    4

    April 11, 2018

    I am a past client of this provider

    I thought that they weren't communicating really well with the facility. There could have been better communication for when people checked in and out. It made a huge difference. They were there and I didn't have to be. It made me feel very relieved.

    Anonymous

    5

    March 23, 2018

    I am a past client of this provider

    I liked the caregiver who helped me because they were just very helpful. The caregiver drove me around where I needed them to.

    Janis N

    4

    March 19, 2018

    I am a past client of this provider

    They responded quickly to our needs. They need to not be so expensive.

    Lois K

    4

    March 13, 2018

    I am a current client of this provider

    They are dependable for most things, so they are good, but there are some things that can be improved on. They can assess the type of caregiver that they send more carefully. I had one that was not in good health, and I thought she was going to fall. They help me out quite a bit. I do have a son that lives here, but not during the day. They help me get things done that I can't do, but needs to be done.

    Kathy T

    5

    March 10, 2018

    I am a current client of this provider

    They are very kind, and they know what they are doing. They work with me, and they have excellent people. She comes when she is supposed to, and she really helps with my personal life. She is very influential.

    Anonymous

    3

    December 19, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare because their price is not unreasonable. They can care for somebody in bad shape. I am in really bad shape and cannot do many things for myself as I am in a wheelchair. One of the caregivers they sent me was really heavy, and could not give me much help.

    Robert W

    5

    December 18, 2017

    I am a current client of this provider

    SYNERGY HomeCare gave us recommendations and they have carried through everything we wanted them to do. SYNERGY HomeCare gives my loved one regular care that is always there, and it fits in well with medical home health care. SYNERGY HomeCare is the vehicle to carry out the things that we can no longer do.

    Mary S

    5

    December 13, 2017

    I am a past client of this provider

    I already have recommended SYNERGY HomeCare to others! Having SYNERGY HomeCare was 100% easier for me because I couldn't walk or do anything.

    Lyle C

    5

    December 13, 2017

    I am a past client of this provider

    SYNERGY HomeCare is very helpful and nice to me. SYNERGY HomeCare did anything I asked them to do and sometimes they would just work on their own.

    Karen R

    4

    December 9, 2017

    I am a current client of this provider

    I like that SYNERGY HomeCare does not have a minimum amount of time required. SYNERGY HomeCare makes it so I do not have to go see my dad once a week. They are also flexible in their time.

    John B

    4

    November 22, 2017

    I am a current client of this provider

    SYNERGY HomeCare's services are more expensive than other services that are available out there. My wife died about three months ago when I ended services with SYNERGY HomeCare. Then I decided I needed someone to help me with things that I cannot handle very well by myself due to my balance issues. Since I was already familiar with SYNERGY HomeCare's company I just went back with them.

    Laura H

    5

    November 18, 2017

    I am a current client of this provider

    SYNERGY HomeCare is really willing to work with people. They are flexible. SYNERGY HomeCare's services help my loved one with his mobility.

    Sharon W_7

    5

    November 17, 2017

    I am a current client of this provider

    I am happy with the care from SYNERGY HomeCare. I've had really good interaction with them. SYNERGY HomeCare keeps things positive here.

    Sheryl W

    5

    November 16, 2017

    I am a current client of this provider

    The caregiver is able to connect with my husband. She is able to do anything I ask of her. SYNERGY HomeCare allows me to get out. My husband isn't very mobile, and I can run errands while the caregiver is there with him.

    Natasha W

    5

    November 14, 2017

    I am a current client of this provider

    I would tell a friend that SYNERGY HomeCare is very supportive of their clients, and they follow by the rule. They are kind and helpful. SYNERGY HomeCare has made life easier for me because I normally work with them to get out of my house, run errands, and they are supportive of my needs.

    Edward "Steve" M

    5

    November 9, 2017

    I am a current client of this provider

    I've already recommended SYNERGY HomeCare many times. I've had four health care aides from them in a row and they've all been excellent. SYNERGY HomeCare has made a huge difference. The first caregiver saved my life and the rest have sustained it at a high level.

    Anonymous_976

    4

    October 31, 2017

    I am a current client of this provider

    SYNERGY HomeCare would be better if they had lower prices. The services from SYNERGY HomeCare have made life better because I can get where I need to go. Sometimes their time frame doesn't always work for me.

    Eleanor "Maggie" V

    5

    October 30, 2017

    I am a current client of this provider

    I already have recommended it to others and I still would. The services help with the quality of my loved one's life. It gives her constant supervision and help.

    Sharon H_2

    5

    October 27, 2017

    I am a current client of this provider

    SYNERGY HomeCare's staff is very professional, caring and are great listeners. The caregiver keeps my aunt happy. The caregiver will keep her house clean and will wash her clothes. The caregiver will take her to the grocery store.

    Jack J

    5

    October 20, 2017

    I am a current client of this provider

    SYNERGY HomeCare has made every effort they could to accommodate what we asked for the schedule and the type of person we wanted. They did a good job with that. The services from SYNERGY HomeCare help me. It relieves me of worries during the night of how my loved one is doing and that is a big deal.

    Rosemary D_3

    4

    October 19, 2017

    I am a current client of this provider

    SYNERGY HomeCare is reliable and has good caregivers. SYNERGY HomeCare has allowed me to have time to run errands while someone stays with my friend.

    Taylor H_1

    4

    October 18, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare more if they had more consistency in the caregivers who came. I had a lot of different caregivers come and that was not good for my loved one. It gave me ease of mind knowing SYNERGY HomeCare was there because we did not live close to my loved one.

    Anonymous_1202

    4

    October 13, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare, however, I would like them to get me help that I can depend on. I want my caregivers to be there when I need them, and I need them to know what they are doing. SYNERGY HomeCare makes life easier for me. Because of my condition, I am not able to do much of anything, so their caregivers are there to help me with what I can't do.

    Joanna S_2

    5

    October 13, 2017

    I am a current client of this provider

    Whatever your needs are, SYNERGY HomeCare can provide the kind of care you need. Whenever I need SYNERGY HomeCare's caregiver, I can call and they will send someone. This allows my husband and I to get out of the house.

    Anne S_2

    5

    September 28, 2017

    I am a current client of this provider

    SYNERGY HomeCare knocks themselves out to please my loved one. SYNERGY HomeCare comes in and cooks for my loved one, and cleans the sheets. The weekend crew makes it a little bit hard. I am going to rate the regular ones that are very helpful in all of these questions because they are so excellent. The ones that aren't regular need some work, but I don't want to bring down the rating of the regular caregivers.

    Nancy B_5

    5

    September 16, 2017

    I am a past client of this provider

    I always had caregiver that acted very professional. I needed minor assistance, and SYNERGY HomeCare helped me keep up on everything.

    Carrie G

    5

    August 25, 2017

    I am a past client of this provider

    SYNERGY HomeCare had very caring caregivers that assisted in my mothers care up until her death. The help that I had in home was amazing, not only in caring for my loved one, but in just providing good house care for us altogether.

    Kathleen_1

    5

    August 16, 2017

    I am a current client of this provider

    SYNERGY HomeCare has excellent service, and they have an amazing staff. They have made a significant impact for the both of us. For me, they relieve stress and anxiety while I am at work and travel. For my mother, it gives her the ability to stay in her home which is what she wants.

    Cheri O

    5

    August 15, 2017

    I am a current client of this provider

    SYNERGY HomeCare's caregivers are prompt and professional. The service has helped the most by giving my mom comfort knowing someone is there.

    Claris J

    4

    July 26, 2017

    I am a current client of this provider

    SYNERGY HomeCare usually sends different caregivers to me, and each lack certain skills. However, they're eager to please and personable and helpful. They are anxious to use their time well. SYNERGY HomeCare has helped with taking me to the activities that I like, like the quilt show, which I couldn't go to otherwise. Additionally, they've helped me with hand-washing and other things that have taken the burden off of my shoulders.

    John & Carol D

    3

    July 26, 2017

    I am a current client of this provider

    SYNERGY HomeCare can provide better trained caregivers. SYNERGY HomeCare has helped my loved one not have to make the bed.

    Patricia_1

    4

    July 26, 2017

    I am a current client of this provider

    I would tell a friend that SYNERGY HomeCare is easy to talk to and easy to get a hold of. We started around a holiday and the caregivers that were available, were not the best. Staffing around holidays is not great. SYNERGY HomeCare makes my life easier by taking care of my mother so I can attend to other things.

    Alyce G

    4

    June 21, 2017

    I am a current client of this provider

    I have been very pleased with SYNERGY HomeCare. They have done everything that I have asked and have been pleasant about it. There are some things that I can do myself and some things that I cannot do on my own, such as wash my hair and put it up. It is nice to have somebody do that.

    Owen B

    5

    June 21, 2017

    I am a past client of this provider

    SYNERGY HomeCare was very complimentary. They came on-time, and they were professional. The caregivers were very good at getting to the house when I needed them.

    Cheryl R_1

    4

    June 14, 2017

    I am a current client of this provider

    SYNERGY HomeCare provides pleasant caregivers. SYNERGY HomeCare has made the clients' life easier by helping them to bathe. That is the main thing that they really needed help with.

    Karen R_4

    3

    June 14, 2017

    I am a current client of this provider

    SYNERGY HomeCare can be very flexible. SYNERGY HomeCare only comes once a week, so they don't have an impact on the client's daily life.

    Dan M_4

    5

    May 17, 2017

    I am a current client of this provider

    SYNERGY HomeCare gives good quality of service. SYNERGY HomeCare helps keep the house maintained better.

    Edward "Steve" M_2

    5

    May 13, 2017

    I am a current client of this provider

    I have had three long term caregivers from SYNERGY HomeCare, and they have all been great. Within three months, my caregiver had turned my life around from a rough time and made me cheerful again. It was a miracle that I could be at the lowest point at my life and be celebrating my life just three months later. The caregiver does everything. They cook, they clean, do laundry, and any projects that I need done. They are so competent. They are well trained.

    Anonymous_583

    5

    May 13, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare because I am pleased with them. The services make my life easier by running the vacuum for me.

    Bob C_7

    5

    April 26, 2017

    I am a past client of this provider

    I would tell someone that SYNERGY HomeCare always takes care of you as quickly as possible, and they make sure there is someone is on the way when your caregiver is not coming in or if you are having problems. SYNERGY HomeCare made his life easier by making sure that he was turned and bathed.

    Rosemary D_5

    4

    April 18, 2017

    I am a current client of this provider

    SYNERGY HomeCare has been quick to answer my calls for caregivers and the caregivers have all been excellent. The caregivers always do what I ask them to do.

    Richard M_6

    4

    April 14, 2017

    I am a current client of this provider

    SYNERGY HomeCare has given me a really good caregiver, but other people should be careful of who they get. The caregivers are not always experienced. SYNERGY HomeCare has sent me a caregiver who is pleasant and good at what she does. We communicate well and we are almost friends.

    Vince A_1

    5

    March 22, 2017

    I am a current client of this provider

    SYNERGY HomeCare's caregivers have been very courteous, compassionate, and efficient. The SYNERGY HomeCare caregivers were here and did everything that needed to be done when I asked them to do it.

    Jack C_1

    5

    March 15, 2017

    I am a past client of this provider

    SYNERGY was very friendly and they had qualified caregivers. The office was able to make schedule changes. Having SYNERGY gave me peace of mind knowing that my father was being taken care of when I was at work.

    Katie L_1

    5

    March 13, 2017

    I am a current client of this provider

    I have been very happy with the caregiver that SYNERGY HomeCare has provided. I like how the office runs in regard to scheduling the caregiver. If I have to change the time, I just call them and let them know. I really like the caregiver that we have because she is fabulous with my dad.

    Larry W_2

    5

    February 22, 2017

    I am a past client of this provider

    SYNERGY did a really good job, but our first two caregivers weren't CNAs. Larry needed a lot of help, especially nurse care. We could have used caregivers that had that training.

    Sharon W_4

    5

    February 14, 2017

    I am a current client of this provider

    SYNERGY introduces the caregivers to me before they come to work in my home, and I think that is very positive. Having SYNERGY keeps me active, even with my illness. It motivates me to move around more.

    Anonymous110053850

    5

    August 12, 2015

    I am a past client of this provider

    I was happy with Synergy HomeCare of Central Illinois. They had a flexible schedule. Everything went smoothly.

    Cindy37

    5

    January 22, 2014

    I am a past client of this provider

    We had Synergy HomeCare for my mother. With regards to how immediate they sent a caregiver, well, they were ready to go when we were ready to switch. Also their caregivers were far more qualified. They had weekly meeting with us to discuss my mother's care and made plans and arrangements as to where we want to go with that.

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    About SYNERGY HomeCare of Bloomington in Bloomington, Illinois

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