SYNERGY HomeCare of Emerald Coast Destin, FL

Kelly C_12

The office should communicate more. The caregiver stays with my dad and keeps him safe while I leave to do other things. I would recommend them, it's a good company.

Georgia M_4

They only came once before he passed away, but I was able to leave for a couple of hours. They were polite and accommodating.

Anonymous_1730110604

I like that they provide hard copies of the scheduling so I can keep track of who is coming. I have had excellent staff and have asked for the same staff which they have provided.

Dana H_4

The girls I had were really, really good, until the last day when I had another girl. She was amazing. Her name was Cheyanne! She had a gift. I liked that they were able to start immediately.

Erika R_1

They helped the most by the quality of care that they gave my husband. The time they took, they were never in a hurry. I like that they were fair when a day was not needed. The staff was really friendly. They took our needs. They arrived on time. Furthermore, they were very nice.

Madalyn A

These services are helpful because I live in another state and I have a high level of confidence that she is in good hands when I am not there. I like that they have been very accommodating and find replacements even when they are short-handed.

James B_72

She did a good job figuring out what my mom liked and didn't like. It was easy to schedule and talk with them when there were issues.

Suzanne H_4

They are available because there is always someone to send to us. There is always someone to answer the phone and they are very responsive. I like the personal.

Vadrian G

They go above and beyond to assist in other areas if possible. I like that they communicate, and the workers are normally very good at what they are tasked to do.

George K_18

The agency should call more often to find the solution. They did a great job, Her nurse would change her tubes and check her blood pressure.

Carole S_7

They are very accommodating. The caregiver gets him on his good and bad days.

Michelle D_17

The caregiver helps my mom out a lot. We like our caregiver.

JBB_001

Serious Staffing Challenges. Appears to be a lack of Training provided to Care Givers. Staff is routinely late and fails to delivery services as stated.

Kenneth S_12

They help do everything that needs to be done daily. They are very punctual. They send reminders.

Clinton S_1

The caregivers help him do the things that he is not able to do. I live in a different state, so it puts me at ease to know that someone is there to help him. The person who comes to my dad is wonderful, but there were some people in between were awful. If they can get the right person, then it is wonderful.

Monda C

This experience has been positive becuase of the quality of caregivers I've had. I like that the caregivers assigned to me are on time.

Anonymous_7597

It is not enough hours for my daily needs, but it is a help. I like my husband's caregiver. Unfortunately, the caregiver is only available in the afternoon, and I would prefer mornings.

Janice S_20

It's excellent and the provider helps me with everything. I have a hard time seeing and she does everything for me that requires sight. I like that they're trustworthy.

Jeffrey B_7

I have clean clothes, and she handles all of my stuff. I like the person they have sent.

Robert Bobby R

It helps me stay out of the nurse home. The people, the most important thing is the person that takes care of me. I like them so far.

Donald D_15

It made his life much better they helped him to shower. They provided care through the VA.

Dixie V

Them providing the caregiver did allow me to take a vacation once when it was needed. The caregiver they sent was not outstanding.

Sue D_12

They could have made my life easier by I have never been on Medicaid before, and I do not know who should have directed me, but I did not know who they were or what they did. I would recommend them because the person they sent was exceptional.

Romiro Jacob S

They come and they do everything I need right. They do a good job, and I don't have any problems.

Russell Y

They have made my experience positive by taking their job seriously. They are very responsible. I would recommend them because they are responsible, even when not being supervised.

Jane R_10

They are very helpful. Things have gone very smoothly.

Mae S_1

I like that they come and help me take care of all my needs. I like that they are very efficient. They are doing a good job.

Patricia S_58

The services have changed my life for the better. They have taken a lot of anxiety away from me. They are professional, kind, and compassionate.

Frank B_14

They could give me more company. I like that their caregivers.

Anonymous_1704304001

I like that they provide help for my mother so we can have peace of mind. I wish that they would be able to call me sooner if there is no coverage.

Peggy D_10

It's made a total change. It's been a lot of help to me and my wife. The service has been real good, my wife is happy, so I am happy.

Samuel Matthew C

They have a large impact on my daily life, there were things I wouldn't do things if they weren't here. I have been really pleased with the caretaker. I haven't had any problems.

Rosie C

I just started with them. They are accommodating and even if they don't know how to do something, they will try to do it the way I ask. I would recommend them because they always try to accommodate me and work with me.

Ben G_1

It frees me up to where I can go do things. I like that everyone is nice and friendly. They are on time.

Alfred R_1

It has helped him tremendously it has made his life easier and mine. The services that the girls give me has been lovely, and they are very helpful and very nice.

Editha C_1

I appreciate the assistance in caring for my wife and the help it gives to me. Synergy is very prompt in their responses and they have provided a quality caregiver.

James C_43

They actually help him with his laundry and with cleaning his room. The people we've had have been good.

Bettye C_1

It impacted my life the most because I needed help taking care of her. They are caring people and they try to help.

Gordon W_4

They always have someone here to help. I would recommend them because they have done everything they said they would do.

James D_48

The provider has helped me the most with getting back and forth to my appointments when I am by myself. I like the convenience and that the agency was on the job. They were ready to go and they found somebody for us and now I am happy.

Zenaida "Zenni" S

I appreciate that they found a good sitter for my mother. Jordan was attentive and friendly to my mother.

Adrian G

The agency has made my experience positive by relieving of a lot of stress. I like their personal care and compassion.

Carter M

I really need the help and they provide good help. They give good caregivers.

Anonymous_7588

There is no clear definition of what they can and cannot do. There is no consistency between the nurses. Yes I would recommend. There is nothing negative about them.

Betty E_13

They have provided care. The aide is on time.

John B_74

They could have more consistency with caregivers. I would like better training on the individual caregivers before they come to our home.

Frank W_9

Their workers are always very friendly, the caregivers are on time, prompt, courteous, and always willing to do what I need to be done. They could improve, I think that communication with the base office.

Hugh B_3

His provider is a take charge person and I don't want her to go anywhere. I love the provider. I like that they interviewed me and met us prior to setting services up.

James M_65

They have worked with me with what I have at the moment, with what I need to achieve. I specifically liked the caregivers, the caregivers come on time.

Margaret B_27

I think that the caregivers who come out for the first time could use more training in self-initiation. I like that they seemed more interested in the health of the client than in the money.

Jeanie E

They've helped me the most by helping me get back my independence. They're reliable, and I know they have screened their employees well. They come out with an idea of what their job is.

Anonymous_7296

They could be more dependable. They could improve with dependability.

Loretta L_1

You have to adjust to many things. They help me quite a bit. I needed someone to get me to my doctor's appointments since I can't drive or see anymore. When I schedule them and want them, they are here. When I need someone there, they send someone right away. The girls that I have are very good.

Jean D_18

They send good people who showed up on time. It was easy to work with. I called and talked to them, everything was explained to me and it was on short notice.

John W_58

They need to let me know ahead of time when an aide is coming. They help out.

David C_59

They have made my experience positive by covering all of the shift periods. I like the promptness of their service.

Charles Franklin L

I have a caregiver every day, and she's great. I like that she cares for him for 8 hours. The agency could improve on coming more often, since that would be much better.

Marilyn C_14

It increases their ability to live on their own, which is positive. I like that they are reliable, consistent, and nice people.

Diana B_10

LeeAnn that comes, takes very good care of me. She helps me with my bath and will do anything I ask her too. I like them very well. They are very polite and on time.

Gregory M_1

The help around the house. They come every day of the week. They send me the same 2 people each week.

Sandra B_14

They are good cooks. I've been able to rely on them.

Editha C

They have helped the most by taking care of her needs when I am not available, and they will do whatever you ask them to do. I like them because if something occurs and a worker cannot come, they replace them or they giver you a call.

Willie C_1

They kept him cleaned up and changed. They helped me a lot because I had to work and run my business and they were there to help my dad.

Suzy a

It is a 24/7 operation. I'm a lot more comfortable with a professional person at home. I couldn't do it without a company like theirs. It's better than average, but still not completely perfect. Overall, the care has been good to excellent.

Carolyn J_6

They have people to bathe her and they send us diapers. I like everything about them.

Kathryn C_3

One of the caregivers almost killed me because she let me walk across the street alone, I am blind. They were just hiring people of the street that wanted money. At the beginning they were dependable but after a few months it went down hill. The caregivers quit or left.

Fred W_6

I am a teacher so I care for both of my parents and the services help me out. They are willing to work with my request.

Do "Kim" W

I need them because I am a teacher and my parents need help. When the caregiver has to call out, they find someone to replace her.

Ella B_1

They helped me because some days I had so much to do, but I was able to do what I had to and not worry about my mom. I like that the caregivers would sit close to my mom.

Anonymous_6330

They take her to the bathroom. They should communicate.

Jeanette C_3

The provider has helped her with her disability. They seemed to help her when she went downhill, and were there when she needed them. I appreciate that they seem to be there for Jeanette's needs.

Patrice W_1

They could have communicated better. I would like them to improve their treatment plan for the clients.

Thomas C_16

They make it a lot easier. The only trouble is that the first girl was supposed to come and didn't show up. The other one was good though. They were good once things were straightened out. We don't hear from the office very often, and that could be improved.

Charles "Buzz" A

They have helped make our life easier by teaching us how to care for the client better. They give me some free time which I like. I've liked that person that they found to come and care for us is awesome.

Gary W_2

They have provided the care that he needs. I like that they always communicate whenever there is a schedule change.

Robin C_7

They did nothing but drive me. It cost me $200 one way and $200 the other way. It's okay with them, but the price is what I have a problem with.

0pal J

They have been very understanding when my brother was unable to do something. Sometimes we are not sure when they are going to be here, I would like a direct answer as to when they are coming.

John D_39

It helped to know that we had help available to us at any time. I liked that they were available.

Angela B_7

They are able to help with everything! It's very helpful to me when the caregiver is there to take care of my daughter. They are always on time.

Kari L_1

It is extremely important for me. They are quick to respond.

David I_5

They help me take a shower. They are very courteous.

Mitchell F_1

They can leave their caregivers for longer than a month. I don't like switching people. They really need to train their staff. Both office staff and caregivers.

George C_15

The services are good, I like them, not much more they could do. They're great, they are willing to help.

Rose G_3

They have done a lot of things like cooking, putting me in my wheelchair, and taking me outside. I like the home health aides.

Susanne M_1

The caregivers have allowed me to focus on caring for my baby instead of having to care for both my baby and my mother-in-law. They have also allowed my husband and I to be family members, more so than caretakers. I like that they're communicative.

Patricia M_38

They had good customer service and good staff. They had great staff.

Elda C

They could let us know when they are not able to come. I would like them to get better workers and pay them more.

Barbara L_39

It makes me feel more secure since I live alone. I like that the lady is clean and neat.

Peter B_5

It gives us the freedom to do some other things and know he's being taken care of. Everybody has been very kind and helpful.

Tiffany M_1

The caregivers could be on time and do their jobs, help out more around the house and care for the patient. The agency could work on getting the staff on time and having the staff not be on the phone and take care of the patient.

Max Francis S

They provide the girl here for four hours. She always spends two hours on what needs to be done. The girl who is working here is young, and she always asks me what I want done. I am used to working with older caregivers.

Debra DD G

They help with her bathing. We finally got a regular person coming every day.

Rinsel M

The staff in the office and the caregivers are not on the same page as far as knowing what they can offer me. Most of my nurses have been great, and have done what they could to help me. They need to be more responsive to my calls and hire people who work in my area. They do not have enough staff.

Bertha B

I don't have to be here by myself with them coming in. I like that I have a regular person coming over, that they don't change often.

Jesse W

Our caregiver calls out too much, for one problem or another. With COVID and everything, there's a lack of employees. It's hard to get a caregiver I can rely on. It's not SYNERGY's fault, though.

Linda H_42

Kathy and Jackie and Amanda and they were great. They were actually helping and doing things without being asked. I like that they help me a lot. I wish they would take me places. Sometimes I need to go to the grocery store.

Charlina S

I've had caregivers, and not all of them are sufficient. They need training for some of the health aides, mostly in washing their hands.

Harold A_2

They help most with housekeeping. They come in and help me. They will drive if I have a doctor's appointment or if I have to go somewhere.

Elizabeth A_10

They got me the right caregiver. I like that they are hospitable and reliable.

Janet H_12

They can have someone come out when they are supposed to. They talk to me but don't seem to help. They need to improve on telling me the truth and getting here when they are supposed to.

Brenda C_11

I do not have to tell her what to do. They are very polite, but my current caregiver has covid so I am waiting for a new caregiver.

Eleanor A_1

The caregiver is good company. She is pleasant to talk to. We got along from the beginning and it has continued on.

Deborah D_2

Having someone with me allows me to get out and about which I cannot do alone. I want to go grocery shopping and go out to eat and she helps me do that. They are reliable.

Robert H_46

They needed to know how to protect me. They needed to be more consistent.

Kenneth Oral T

They are able to keep the house clean. I like that I don't have any issues with them.

Alicia K

I have limited mobility, so they're able to do tasks I can't on my own, and they're able to do it safely. All the people they send seem to be well trained.

Laura C_13

The services allow me to leave the home to go to mine and my husband's appointments. I would recommend the services because the caregivers are good and they have people that show up.

Tommy A_1

They agency could have had them work on days that I wanted them to work on. They could have worked, they did not want to work.

Mary B_96

It has made a world of difference. They watch my mom. They are dependable and very sweet.

Tressie S

It's been a big help. It's good to have someone here with me, so it's a great impact on my life. I would recommend SYNERGY HomeCare because so far I have excellent service and I have been introduced to nice people from the company.

Vickie W_2

I would like a caregiver who knows how to deal with a dementia patient, I would like an experienced caregiver. They need more quality people that they are sending us.

Marybelle V

I think he liked the caregiver alright, one was really good. We had some who were really good and would help in any way they could. Other caregivers we had to say exactly what to do and they didn't cooperate at all. We had a hard time getting people to come and to keep that person. Our caregivers kept changing or wouldn't show up.

Iris W_2

She's improving. Her wounds have cleared up pretty well. They've been coming in on a regular basis and are doing a good job.

Deborah S_14

It was very hard to deal with my mom, and SYNERGY tried their best. I would recommend them, but tell them that they need a caregiver that is regular.

Bob K_5

I get bored being confined to a wheelchair. They bring me around which I appreciate. They are very nice. Their caregivers are very qualified.

Kathryn N

They help me out and take me to the bathroom. They do things I cannot do myself anymore. They are very professional.

Richard S_23

Having the help no matter the quality is very impactful, but I have to still go and do things that I would expect to be done by the caregivers. I don't believe that they are following the list that is given. We had a lot of trouble in the beginning with communication and scheduling.

Anonymous_4090

Hire skilled people and give me time that I'm entitled to. I need better skilled people that come and take care of me.

Roy L_1

If it wasn't for Synergy I'd be in a bad place. They are the greatest! The aide is always on time and will always go the extra mile. She will do things that she doesn't have to do but she still does it.

Michael David P

They keep my house normal and help me with everything. They do it with no questions asked. They're good people and do their jobs.

Eunice P_1

It gives me the freedom to not worry as much about my mom, so that I can do my job. The people caring for my mom are really caring about her.

Louise F_3

They've become companions for her. I like the way they interact and care for her. I like their promptness and the way they perform.

Willard A

They got some really good people to help. We have never had a bad one. I like everything about it. I can talk to Betty and I've been with her for quite a while.

Richard B_20

It is really amazing. The people are amazing when they come out. They take care of him so I can go to doctor appointments. They could let us know the schedule. They could let us know when the caregiver is coming in advance. Once they tell us the schedule, they shouldn't change it without calling us.

Jimmy F

The current caregiver goes above and beyond. We've had a lot of issues with the caregivers calling out and the caregivers not being replaced. The communication is not there.

Anonymous_3848

There are some times when my mom needs assistance with being fed and getting that help. Each caregiver varies in skills, and in my case, we receive services in the facility where my mom is. Some of the caregivers do not seem to adapt to the facility very well. They seem to want to work just one on one like they are in a home, and I have seen that some of them do not treat each client equally.

Shirley F_4

She has dementia so the impact was limited due to that. I only had the limited experience before she was getting other care at rehab and in the hospital but when they arrived to take care of her they were always on time.

Jerald S

The products they recommend and brought are working well for us. They have been treating the client very well. The staff is wonderful.

Anonymous_3831

They could have come in and do what they were supposed to do like sweep, mop, and do my dishes. I live by myself so I did not have a lot of dishes to be done. The caregiver would just come in and sit for four hours after I got out of the shower and would go on her phone.

Lydia P

I never had to call the office and say a word, I had no complaints. As time went along it was fine. The caregiver helped with washing, dishes, cleaning, vacuuming and tidying. I enjoyed the caregiver I had. I enjoyed her care and everything she did for me.

Michael M_46

They're here on time which allows me to get to work on time and not have to worry about getting him bathed or anything. They could have better back ups. Whenever the primary caregiver isn't available, I'm not able to get a substitute.

Karen H_17

They could have more accessibility to social workers and psychiatric nursing. I like that they are quick to respond, have professional prompt service, and a friendly staff.

Marlene M_1

They've used her car to take her to dialysis, which allows us to work. We've only had two caregivers but they're wonderful and consistent. They're prompt, on time and professional.

Corine B

She helps me with washing, and keeping the house clean. My caregiver is really good.

Anonymous_3695

The people should know pretty much what to do without us having to tell them to do this or do that. They are usually late or they do not show up and they cannot find somebody to replace them and all that.

Barbara M_34

The girls stay right with him. He's having trouble walking and is getting slower. The caregiver walks behind him all the time. That's impressive to me. I like that they're always there when I call. Some places don't do that.

Frank M_7

I would have died without them. I owe them lots of flowers for what they did for me. They were very accommodating for me and they did an excellent job.

John P_30

They are there to make sure that if anything does happen to me, they can get help for me. I should of seen some people this week and I have not heard or seen anything. They have been very good though, they help me around the house and make sure that I don't fall.

Robert C_38

When the schedule changes, they need to call. I like that they go above and beyond to cover you and your needs.

Dozier L

They have helped to be more functional. They are pretty good with attention to detail.

Janet T_3

It allows her to live a better life because she has someone to help her out. They are efficient in everything they do.

Anonymous_3524

They would tell me about things that I didn't need to know about. It was aggravating. They could have better training for the nurses.

Billie C_2

They weren't trained and didn't know information they needed. They never made appointments and kept them, and they sent me unqualified people. My husband has Alzheimer's and dementia and I needed someone to stay here with him while I went and out and did some chores but it felt like I was babysitting two people. They sent someone here that was sick with a cold and was new with the company. She didn't know anything.

Anonymous_3541

He helps me with the cooking and cleaning. I like my caregiver. He's really nice.

Jorge_1

They need to have more staff and they need to be on time. They need to hire more qualified individuals and they need to not come to work looking like they are going to the club. That is unacceptable.

Anonymous_3327

They really make it better for me. Otherwise, I'd be dead by now. They help me get dressed, cook my meals, and help me bathe. They try to do everything they can to help us in anyway.

Henry E_1

If they were able to find fill ins, that would be helpful/. They could always try to have the same person come in. There are many times that they call out and can't find anybody to cover.

Roderick L

The care is just vital for us. My husband has ALS and it changes everything, I cannot handle caring for him on my own. He's very charming and his staff has been incredibly helpful. We had a caregiver that was inconsistent so they looked for someone with a better fit.

Christel D

They fed her, got her ready for the day, and companionship. It was helpful having them around. She got along well with them. They provided great care for my mother.

Frank J_5

When they do come, they are great. They help get him showered and he is a big man, so it is a huge help to me. One of the guys actually helped me out with my laundry. One of the ladies that we have continues to call out. If we have the day planned out and she does not show up, then it makes things difficult for us.

Miriam A

The people they sent in the beginning worked really well. As time goes on, they start slacking and running late. They will ask me to tell the company they are doing things for. They need to make sure the employees are following the rules. There has to be a way for them to follow up and see that their employees are coming on time. I would like for the people that they send to have better skills and for them to come in and work and not sit down. They need to be told before they come to the home and tell them what they need to do and tell them about the client. They need to keep up with the clients. They need to check in.

Anonymous_2981

When we need them, they are great. It is nice to know that they are there to watch over my grandmother. They could have more people that work for them.

Grace L_2

We are working on getting a couple of people in the home. They have been really responsive to us with what we need, and they try to accommodate us. We have had some changes, and they have been flexible.

Theodore S_2

I can't walk, so the caregiver gets me what I need. They send out a caregiver that is friendly.

William W_7

It really helps me out a lot. They cook a meal for me. They help clean the house up a bit. They let you know what is going on, and they show up on time. Their scheduling is very good.

Eva T_1

They are able to be here so I can go out to get things done. It's quality care for my mother while I'm away. It's easy to schedule there, and they're available when I need them.

Thomas B_6

I'm disabled and in a wheelchair. Some of the aides are great, and others are just terrible. They could be better with the communication. The office staff is very poor with that.

Marjorie H_4

They make my mother more comfortable. I would like them to be more dedicated.

Bill C_2

I think that not all of the health care workers were able or willing to do the same things, and they were not on the same page. Some of them wouldn't do medication and one of them was late so another had to stay and cover. They were dependable with being there when they told you they would be, and they stayed the duration of the time and were able to do everything I asked.

Carl H_2

My mother improved a lot; to the point where she can be on her own again. Sometimes we needed someone, and they would take four days to get someone available.

Dan K_2

They have helped the most by making sure my mother is cared for. I like that they are very reliable, and they send very good people. Whenever I need them, they are there.

Anonymous_2586

The caregiver I have now is really good. Other caregivers would just sit there most of the day. I've had a problem with a few caregivers that didn't seem to know what they were doing. Right now, I have an excellent caregiver.

Anonymous_2497

The services take care of everyday needs and work at night, which is very helpful. They could improve by being more consistent with the caregivers that come.

Alexander M_6

They have helped me the most with my laundry. I like that they are punctual and do whatever I ask them to do.

Alvin J

They are doing very well. I don't need much. They are really dependable.

Donna H_9

They were on time and pleasant. Their price is very high.

Ruth T_7

They've done a nice job. They do all that I ask. I could recommend the employees, but not the company. They continually send different people, even after I specifically requested the one person that I like. This has happened several times, and I know the reason she wasn't available was because they put her on another case.

Cheryl F_2

They made it a lot easier. I knew they were handling everything, and they let me know step by step the help they were providing for my loved one. They were compassionate and every need was addressed.

Rebecca R_1

They come everyday. Without it, my house would be a disaster. They are very necessary. They need more employees. They need to treat their employees better.

Stephanie M_4

They help by taking care of her. When they do come, they have a habit of sending someone that does not know how to use the Hoyer lift. We had to have someone else come who did know. They should improve their dependability. A lot of times, caregivers haven't shown up.

Honey H

They solved the problem. They were dependable, friendly, and helpful. They were there when I needed them.

Shannon M_1

I do not mess with them unless they mess up with the caregivers and trying to communicate with them about my caregivers. I have given them two weeks, and they will mess up my schedule. They could get it together better so that they do not mess up the caregivers' schedules.

Dorothy W_1

They need to send someone who is consistent, on time, and shows up. They should call when something is going on. The caregivers need to be prepared to take care of an eighty year old woman who cannot take care of herself. They were continuously not on time. There were days of no-shows. They did not have any consistency on who they sent out to take care of my mother-in-law.

Dallas N

They didn't impact anything. They couldn't provide the services I needed. They could be upfront about what they can and can't provide.

Christopher P

They help feed him, and they help with the laundry. I like everything. They are prompt and willing to do things outside the box.

Dora W

They pay more than other companies. They have good employees that care. The lady that I have now is smart, and she knows what she is doing. I wouldn't trade her for anything.

Debbie M_12

They could offer more exercises. They come to my house and strengthen my mobility.

Tasha H_1

They had reliable and caring representatives. They were available and reachable. The staff for us was very good.

Paula S_4

They have helped me out by giving me some free time. They are professional and answer all my questions right away.

Deborah B_1

They were excellent. They made living better. It helped me all though the week when I needed them. All of the people were caring and efficient. I liked them all.

Larry2b

Company is understaffed and cannot fulfill their contract. Monday caregiver over 1 hour late, Tuesday did not so up at all, today after I called them, they informed us they would be 30 minutes late. You would be best to spend your money elsewhere. I will be surprised if the company will respond to this review

Nolen Y

They should be more proactive. They have to be told what to do. They don't come in with a plan, and they spend a lot of time sitting around and on their phone. They don't do a lot of stuff when they are here. They should show up on time and not change the times and days. They are not dependable.

Aimee B

I don't worry about him nearly as much on a daily basis. It enabled him to stay within his own home. There was a very bad hurricane where my dad lives and his caregiver made sure that he was safe and had all of the supplies that he needed. She was really great. It was so above and beyond and we love her so much. My dad loves his caregiver. The nurse that's on staff was instrumental in me getting his long term care policy resolved with the insurance agency.

Anonymous_1588

They need to be more consistent and dependable with both the office and the caregivers. It is like they flip a coin to see if they will show up or not that day. They need more help and their office procedures need to be improved.

Penny M_2

It was good and it kept him at the house as long as he could stay there. They did great. They showed up on time and have reasonable prices.

Lori M_3

The girls say they aren't here to clean or cook. They say I need a companion, but I don't need that. I asked one to pick up a prescription for me, but she absolutely refused to do it. They keep sending me new girls, and it takes me longer to explain how I want things done differently than what they have done. It's monotonous. There are certain ones that are very helpful.

Leonard C

Having someone here that can take over some of the chores that I don't have time to do makes my life easier. The caregiver is pretty good, but she spends a lot of time on the phone and I don't care much for that.

Anonymous_1092

They should give me more hours.

Johnny G

They have made her life easier by sending someone for 20 hours a week. They could try to help her get more hours with the services they offer.

Janice C_1

Everything that I need, they do it without any problems. They come and they are here the whole time they are supposed to be.

Anonymous_970

My loved one was not happy with the fact that the caregiver was on their phone constantly. They talked non-stop, even when people weren't in the room. The caregivers that they sent just do the bare minimum. They aren't there for real care.

Anonymous_720

They are able to take me to the grocery store and they help me with things that I need help with, like paying bills and in the kitchen. I have a lot of caregivers that work for me and they are the right people, so they do as they should, but others do nothing.

Jo B_1

She is doing all that she can do, and she is attentive. I like the girl I have.

Jamie D_1

I would have liked for the company to have better follow up, and the caregivers needed to be trained better. Their customer service is poor and their caregivers need to do more things than just sit around.

Artina M J

I get along with my aide really well. She is very understanding and does anything I need. I like the aides. They are very sweet and are on time.

Mike M_1

They show up on time and do everything they say they will do. I have no complaints about them. They have been really good for me.

Eli P

She cleans and does everything that I need her to do. My caregiver comes when I need her.

Charlie N

They gave me the confidence that she was well-cared for. They were responsible of doing things like cleaning and care giving. I would recommend it positively.

Ruby H_1

I only use them when I feel like I need help. I think it was falsely advertised that they would help with companionship. They just came out to clean my home.

Nyle S_1

She could do her job. She comes in and sits there unless I ask her to do something. She just smokes cigarettes. I should not have to ask the caregivers to do something.

Jo B

It frees me up, and I don't have to worry about her being taken care of. They could have more qualified employees.

Jean M_14

They help me shop forgroceries, do the dishes, and cook. They do everything that I used to do. They're very patient with me and they do things without me even having to tell them. They are very willing to do whatever I ask them to do. They're excellent.

Eugene G

She gets things that need to be done, like fixing his drink, helping with medicine, and fixing a lunch. Wherever there is a need, she does it. The caregiver is very caring. She comes in and gets right to work taking care of him. She's super about getting things done and taking care of my father-in-law.

Anonymous

I really couldn't do without them. They help me take care of my loved one. I have recommended them to several people. I haven't had any problems with them and no complaints either.

Tasha H

The caregivers give my father physical care. The person in charge of my account has been very flexible with my father's needs to find a compatible caregiver.

Charles Wayne E

They had a big impact helping me with the things I couldn't really do and helping him by taking him where he needed to go. They where a great benefit to my husband and me having them four hours a week.

Carl S

I can't see, so I will tell them that they have to look for what has to be done. They do a good job and I would recommend them.

Sandra B_13

I can't get around too well so they get me food, a shower, and all my physical needs get met. They are always here for me when I need help.

Sandy T

I was able to go to work with my mom being taken care of. Sometimes I worried about her when I was at work with some of the caregivers. Some caregivers are great and some are not great, they need to work on the consistency of caregivers.

Patricia D

She is absolutely wonderful. She's helped me with medical problems. The one caretaker I have is wonderful. I would like for them to keep more in touch about who is going to be coming.

Cindy D_3

The caregiver should not have acted like a know it all. SYNERGY HomeCare should have tried to take over. The caregivers came into my mom's home and felt like they knew everything. They didn't know anything about the person who they were caring for.

William V