BrightStar Care Pinellas

Offers Home Care

95 Reviews
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BrightStar Care Pinellas (800) 973-1841
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Reviews of BrightStar Care Pinellas

95 Reviews Write a review

Home Care Reviews for BrightStar Care Pinellas

October 15, 2020

By Gary B_16

I am a current client of this provider

They ask what I want more to be done and there will be several things I do require. They do what is evident and ask about the rest. They do whatever you want and need.

October 06, 2020

By Laverne J

I am a current client of this provider

The caregiver always had a smile on her face and knew what she was doing. I like the friendly caregiver that was sent to my house.

October 06, 2020

By Randi _1

I am a past client of this provider

I started out-patient because I didn't think that in-patient was doing what I needed it to do. I liked how they were always on time and friendly.

September 15, 2020

By Monica C_4

I am a past client of this provider

I would have preferred to have people show up. I did not have regular care. People did not show up, they showed up late, or had to have a replacement.

September 08, 2020

By Arthur _1

I am a past client of this provider

We only had one lady come out two or three times. I would use their services again because I know they're professional.

September 08, 2020

By Peter M_5

I am a past client of this provider

It was terrible. I had giant gaps in my therapy. They were behind on my doctors orders.

August 25, 2020

By Mark C_10

I am a past client of this provider

I am not ill anymore. They took care of all of my needs.

August 17, 2020

By Ellen _2

I am a current client of this provider

He is able to remain in assisted living with their support in the evening hours. They are communicative, on time, and the staff is highly skilled.

August 07, 2020

By Edward F_1

I am a current client of this provider

They have healed my wounds. It is hard to judge, and we had some rough spots initially, but the personnel has been well qualified.

July 22, 2020

By Erron B

I am a current client of this provider

They are great. She comes in and makes sure I am in the shower and do not have a chance of falling. It scares me to get out of my wheelchair to get in the shower. She makes me feel very comfortable. They are on time to the minute and come whenever I need them. They take care of everything I need. I am left with no questions.

July 16, 2020

By Tawn S

I am a current client of this provider

They need to be on time to help. I don't like the scheduling.

July 15, 2020

By Bella R

I am a past client of this provider

They did not provide good service. The could improve the quality of nursing care. They have poor customer services.

July 08, 2020

By Karey J

I am a current client of this provider

I like that I'm treated like a person not an appointment or a number. I like their consistency.

June 10, 2020

By John D_17

I am a current client of this provider

My wife has dementia and is bedridden. I'm here to make sure she's taken care of, even while they're here. The girl takes care of her, which I like.

June 10, 2020

By Mark R_7

I am a current client of this provider

The services helped me to fully recover from a broken leg. They are courteous and punctual.

June 09, 2020

By Tara S_2

I am a current client of this provider

They have been able to tolerate her with no complaints. No other agency has been able to do that. They were able to work with difficult patients.

May 19, 2020

By Anonymous_3726

I am a current client of this provider

The laundry helps the most, them stripping the bed and such. They are pretty reliable and they respond when you call.

May 19, 2020

By Debra _2

I am a current client of this provider

Mostly it's very helpful. I don't know how many new people they've sent and how many of them got lost. We have our good days and our bad days. Everybody I've talked to in this area and dealing with health agencies, it's all the same complaints. They don't pay their people enough money. We have been able to weed out the good ones, but I can't even begin to tell you how many bad ones we went through. We've had people not show up. It's not because of the pandemic. We have people that just don't show up and then the agency doesn't have anybody to cover them.

April 22, 2020

By Francine G

I am a current client of this provider

They get me in and out of bed. I like the aide that I have.

April 17, 2020

By Shelia C_1

I am a past client of this provider

They got me to somehow want to do my exercises and improve. I liked the physical therapist and the physical therapy has been great, they were like a cheerleader.

March 17, 2020

By Sandra D_14

I am a current client of this provider

They help the most by doing a lot of things that I cannot do since I am disabled. I like my aide because it worked out that we get along.

March 11, 2020

By Quaran

I am a current client of this provider

They help with the bathing. Their caregivers are good.

March 05, 2020

By Fred Q

I am a past client of this provider

She had Alzheimer's and lived by herself, so it enabled her to feel at peace knowing someone was with her. They were responsive, and the person was polite and respectful towards my mother.

February 11, 2020

By Manda M

I am a current client of this provider

It's allowing her to be at home. Otherwise, she would have to be in a facility. It makes her happier to be at home. They go above and beyond to make sure they give the best-quality caregivers. There's always someone in the office to speak to. They give you a family feel.

January 22, 2020

By Anonymous_3069

I am a past client of this provider

We needed other services like cleaning on top of visiting services, but we never got there. The scheduling was the most frustrating part. it was the reason for us to discontinue services. One of the issues we had was that we wanted the same person every week. We never did get this.

January 06, 2020

By SorryNotSorry

I am a current client of this provider

Caregivers don't always show up on time & know how to fudge the system if they want to leave early. The scheduler Melissa can be very rude at time & John quit so...she will argue with the client if they want to change a caregiver who isn't doing the job. Robin s/b notified.

December 12, 2019

By Elizabeth G

I am a current client of this provider

My loved one is extremely satisfied, and it is handled very discreetly. The nurse is excellent, and the person in billing is great. The director is excellent.

December 09, 2019

By Mirella A

I am a current client of this provider

The only thing that they do is come and take blood and do a dressing change on my picc line. She's very attentive and makes sure that I am okay. They're very on top of everything! Today we had a miscommunication, and the head nurse came out to my house and took care of everything right away.

November 07, 2019

By Amber _1

I am a current client of this provider

My loved denies the services, but that's just her. The caregivers are able to explain why they're there. I like the agency's communication because they're accessible 24/7.

October 22, 2019

By Anonymous_2670

I am a past client of this provider

They kept her safe. She is very confused so safety was big deal. They do try to work to get you an aide even on short notice.

October 22, 2019

By Elva H

I am a current client of this provider

Everybody could set their clocks to the same time so we do not have late comers messing up everybody's schedule. They do not seem to communicate with clients.

October 07, 2019

By Joseph M_13

I am a past client of this provider

They could have had better personnel. Their service was okay, but it was nothing that stood out.

September 20, 2019

By Nancy B_26

I am a current client of this provider

They do the morning wake up with her, which gets her day started. They are willing to work within the accommodations and limitations of my mom's insurance.

August 07, 2019

By Earline _1

I am a past client of this provider

They helped the most by helping her walk. A lot of times, they wouldn't show up and it would frustrate my mom.

July 17, 2019

By Genevieve P

I am a current client of this provider

They get her up, in the shower, dress her, fix her hair, and they get her going. It makes her feel better. The caregivers are very nice and knowledgeable.

June 10, 2019

By Ellen H_4

I am a current client of this provider

I know my mom is in good care. I have used them in the past, and they are outstanding.

May 07, 2019

By Anita _2

I am a current client of this provider

It was really positive for her to get used to being in the building. They really do work hard to have great aides for the residents.

May 02, 2019

By Donald P_6

I am a current client of this provider

My caregiver helps with port access. I like my particular caregiver.

April 11, 2019

By Susan L_14

I am a current client of this provider

They were available, when I called them, and they came the same day. I needed instantaneous help, and they provided that.

April 04, 2019

By Anita S

I am a current client of this provider

They have helped me the most by taking care of my mother-in-law. I find them very trustworthy, kind, compassionate, and caring.

April 02, 2019

By Anonymous_1728

I am a current client of this provider

I'd like the caregivers to have a clear idea of what their role and responsibility is. I'd like them to do laundry. I'd like caregivers to be trained consistently so they provide the exact same care.

March 06, 2019

By Janet _1

I am a current client of this provider

It's one less thing I have to worry about. When they come in and help him in the morning, it gives me a chance to do the things I need to do. They're very friendly, knowledgeable, and helpful. They do a good job.

February 20, 2019

By Gail S_7

I am a current client of this provider

They are able to get me out to go shopping. The caregivers are very friendly and they help me a lot.

February 04, 2019

By Craig G

I am a current client of this provider

He doesn't have to go to the hospital to have his treatment done. They're easy to work with. We haven't had any issues.

January 18, 2019

By Cecilia _1

I am a current client of this provider

They could give more help with dishes. My life is easier because my husband feels better. They could be friendlier. I think that they are efficient and good at what they do.

January 04, 2019

By Dorothy R

I am a current client of this provider

They empty the trash, assist me with my shower, and make the bed. I like that they try and send a caregiver to me when I expect one.

December 07, 2018

By Ricky H_1

I am a current client of this provider

They administer medication, reheat food, and make sure he doesn't fall. Every time I talk to one of their people, they have a positive outlook.

November 08, 2018

By Les M_1

I am a current client of this provider

He's being taken care of. I don't have to get someone to help him all the time because the services are being provided. I like that it's local and close by my dad.

October 30, 2018

By Kris H_1

I am a current client of this provider

It's good because I have peace of mind because they're always there. They text me to let me know how the night went. They also leave a written message for the day shift so they know what's going on. They do what I request. The actual girls who go there are there at night, so I haven't met them. I only have mom's feedback. Mom is very comfortable with them, and they are very professional.

October 19, 2018

By John R_7

I am a current client of this provider

One caregiver was always late, making it hard for other family members and their schedules. They do a good job with the care giving, they follow up and do everything that we ask them to do. *******There is an N/A question without any feedback.

July 25, 2018

By Kenny C

I am a current client of this provider

They have helped him organize his house. His house is improving. The quality of the care has made it a positive experience.

July 06, 2018

By Cynthia H

I am a current client of this provider

I need somebody regular that can come in and work without me following them and telling them how to do everything. I've told them that I need a regular person to come because I can't explain every time how to do things.

June 05, 2018

By Bonnie (

I am a current client of this provider

We do not use them that often because of the incident where the caregiver fell asleep. I would like BrightStar Care to get better caregivers. One of the caregivers fell asleep on the job.

June 05, 2018

By Calvin 'Ted' H

I am a current client of this provider

The services have made my life easier and they've made me happy. They show up every day and I'm satisfied with the agency.

April 13, 2018

By Ruth K_1

I am a current client of this provider

I would like for them to have more steady staff members who are also on time. I would like to be able to know that someone is going to be here and be on time.

April 12, 2018

By Pam

I am a current client of this provider

They are efficient and reliable. She is getting her pills regularly.

April 04, 2018

By Peggy M

I am a past client of this provider

It was very frustrating that when I called them about our caregivers' poor performance, they gave me the run around. I received a bill for the services instead of them trying to help solve the issues. The experience was very bad, it gave our loved one high anxiety and took more time out of our day to try and resolve the many issues.

April 03, 2018

By Anonymous

I am a current client of this provider

They've been friendly. They could be a little bit more responsive at the office. We've only had one bad caregiver; the rest have been good. They do light housekeeping, which is most helpful. It would be helpful if they could drive to appointments.

April 02, 2018

By Claire P

I am a current client of this provider

The caregiver is the best. They remind me of the medication I need and remind me to eat. I don't remember anyone being like that. The caregiver pushes me to do the right thing, even the exercises I am supposed to do. I can't even explain how good the caregiver is to me.

March 27, 2018

By Darlene W_3

I am a past client of this provider

The nurses were always on time. They came every day to give me my IV.

March 19, 2018

By A Client

I am a past client of this provider

We had BrightStar Care Pinellas. They said if I wasn't happy with one of the caregivers, they would be glad to send different caregivers. However, I had one problem with them. I wanted somebody from 8:30 to 8:30 so that I would be free to go to do whatever I wanted to do. One afternoon, the caregiver's house went on fire and she had to leave and they did not send me another person until 9:00 at night. Otherwise, they filled in at the last minute and it turned out OK. The caregivers were fine. They helped with personal care, showers, transfers between chair to wheelchair or lift chair, chair to toilet, chair to bed, and wheelchair to bed because he is non-ambulatory.

March 14, 2018

By Gretchen G

I am a current client of this provider

I have been with them for four weeks, and it seems like there is someone different every time. When they come it's good. It's too soon to tell how they could have a greater impact on my daily life.

March 09, 2018

By Katherine F

I am a current client of this provider

The people in the office are extremely nice. We don't use them consistently. It helps my mother and makes sure that she gets to her appointments.

February 21, 2018

By Douglas T

I am a past client of this provider

They need to put their clients first, have better customer service, and call when a caregiver is not going to show up. A call to the client when there is an emergency is mandatory. The services were very helpful, but they didn't do catheter care like our new agency does, and they didn't do lifting. I really needed the respite care from the services, but when they didn't show up, I didn't get that respite.

February 13, 2018

By John M

I am a past client of this provider

I needed someone right then, and one of the managers came in to work when another caregiver could not come help us. It was above and beyond. Had they not been able to help me with the care that I needed, I would not have been able to go home, so they were able to impact my personal life a lot.

January 25, 2018

By Verna "Lou" H

I am a current client of this provider

We are very happy with it because the caregiver is always on time and does what she is supposed to do. She is also very sociable. I am very comfortable. The caregiver does pretty much everything I need to do which increases my quality of life.

January 18, 2018

By Anonymous

I am a current client of this provider

I would not really want to recommend them. I do not like that they keep sending different aides every week. I want the same ones. I would like more calls from them when the aides are not going to come. I do not like waiting for them when they never come.

January 05, 2018

By Peggy P

I am a past client of this provider

BrightStar Care doesn't seem to care about my problems and didn't want to work with me. I didn't get the care that I needed from BrightStar Care.

December 08, 2017

By Christal B

I am a current client of this provider

BrightStar Care's nurses are great! They go out of my way to accommodate my schedule. BrightStar Care has made my life easier by keeping me out of the hospital and at home with my family.

December 07, 2017

By Diane P_8

I am a current client of this provider

BrightStar Care's nurses are very good, punctual, caring, and kind. BrightStar Care has made life easier by getting me back to school.

December 02, 2017

By John C

I am a current client of this provider

I would recommend BrightStar Care because they have been reliable. We absolutely adore the nurse that we have. My son is healthy because of BrightStar Care.

December 01, 2017

By Joan M

I am a current client of this provider

I would recommend BrightStar Care because they have always helped me when I call with a problem. BrightStar Care makes my life easier for me by doing things so I don't have to do them.

December 01, 2017

By Michael I

I am a current client of this provider

I would recommend BrightStar Care because the workers are great. BrightStar Care has made my life better by doing things I can't.

December 01, 2017

By Linda G

I am a current client of this provider

The caregivers from BrightStar Care are usually on time and conscientious. Everyone from BrightStar Care has been good to me. The services have helped me get stronger and get better.

November 21, 2017

By Marie P_5

I am a current client of this provider

I would tell a friend that BrightStar Care is very good. BrightStar Care has made life easier for me by helping me to get around.

November 17, 2017

By Clayton V

I am a current client of this provider

Our caregiver does what I ask her to do. BrightStar Care helps get my husband get dressed, makes the bed, and takes him for a walk. I've only had BrightStar Care about two weeks. It's hard to say how much difference they make.

November 16, 2017

By Willard Cecil O

I am a current client of this provider

They try to be accommodating. Overall, they mostly look after his personal hygiene.

November 02, 2017

By Charles J_4

I am a current client of this provider

I never know what time that the caregivers are coming. One thing that BrightStar Care has done to make my life easier is doing things that I cannot do myself.

November 02, 2017

By Irene F

I am a current client of this provider

BrightStar Care is a good option if someone needs care. BrightStar Care makes my life easier by helping me to wash my hair, shop, and take me to doctor's office.

October 18, 2017

By Julia S_1

I am a past client of this provider

We liked the people from BrightStar Care. They were really nice and worked well with my loved one. BrightStar Care was good with my loved one.

October 13, 2017

By Robin H_2

I am a current client of this provider

BrightStar Care's nurse is very professional and does a good job. BrightStar Care has made my life better because I feel I am getting better care and I am feeling better now.

October 09, 2017

By Nancy C_12

I am a current client of this provider

BrightStar Care is so good to me. I love them. BrightStar Care helps me get around because I can't do it myself.

October 04, 2017

By Anonymous_1260

I am a current client of this provider

The caregiver could be cleaner, and the caregiver is just a baby sitter. The caregiver helps do dishes, and help me go to the bathroom.

October 03, 2017

By Charles H_6

I am a past client of this provider

I enjoyed BrightStar Care coming because they helped me and my wife. Having BrightStar Care took a lot of pressure off of me because my wife was overextended. They also taught me knew exercises and motivated me to do them.

September 29, 2017

By Jacqueline M

I am a current client of this provider

BrightStar Care doesn't communicate with me at all and sometimes the caregivers that they send are less than professional. The services help me around the house and give me someone to talk to.

September 22, 2017

By Mary W_8

I am a current client of this provider

Our occupational nurse is really good. BrightStar Care is there for me when I need them.

September 20, 2017

By Juan M

I am a current client of this provider

BrightStar Care is not reliable. BrightStar Care needs to do the whole job and not just a half job.
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About BrightStar Care Pinellas

BrightStar Care Pinellas is an in-home care provider serving Clearwater, Florida and the surrounding area. BrightStar Care Pinellas offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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BrightStar Care Pinellas

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