Right at Home - Palo Alto

Barbara B

Over two years ago I was in need of immediate home care for my Auntie who had fallen and broke her arm. I had interviewed several agencies while she was in a nursing facility but once we met with Gulraj, I knew Right at Home was going to be our choice. Meeting him in person with my Aunt while she was still in the nursing facility, I never felt so relieved about how she would be cared for. She was suppose to be in the facility for another week so I had plenty of time to get things organized and set up the house as needed. But Auntie threw me a curb ball , the next day she decided she was not staying there any longer and signed herself out. I had less than 24 hours to arrange her in-home 24-hour care. Once I was informed of this challenge, I called Gulraj immediately and he assured me not to worry he would get coverage which meant 2 people full time. What a relief! I can't say enough wonderful things about the Right at Home staff especially Gulraj! Gulraj and his staff treat you like family and the care they have provided my Auntie is testimony of the loving care they provide. Gulraj and Nicole both of you always stayed on top of my Auntie's needs and keeping me well informed, communications were always superb. I want to shout out to her caregivers who truly provided the best care for her and the love and compassion they provided! To Kay and Seebee THANK YOU SO MUCH for the top notch care you provided. Auntie referred to you two ladies as her Dream Team! I called them Auntie's Angels!!!!

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Janelle L_1

They were constantly checking in on what his needs were. The trained the caregivers in great detail. The final caregiver we had was very supportive.

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Stephen D_3

The have helped me the most by being very professional. I like the caregiver and the way the treated my mom.

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Genevieve P_2

I like that the caregivers give me the ability to get out and go shopping and visit friends and go to a show or whatever I need to do. I like that the people that have come are competent.

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Anonymous_6761

I can trust them to care for my mother. They are very communicative.

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JJohnson

Medina was wonderful. She had John exercise which he hadn’t done in weeks. She cooked a delicious meal for us and was great with John.

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Barbra B_1

The services provide me with peace of mind. I like the quality of care and their staff.

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John J_31

The caregivers are very good at getting my dad to do things he doesn't want to do. The agency is very consistent. We don't have to worry about someone not showing up.

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Linda

The owner Gulraj is a wonderful person. We would not have been able to handle this without his help and care. Gulraj made sure we had the right people at the right time. We had care giving for my dad first then live in for my mom for the past 3 years. Mildred was such a kind and compassionate person. She was very respectful to the family and treated our mom as her own. Could not have asked for a better person to be there with my mom at the end.

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Meg M

My mom feels very attended to. They are hands-on and do lots of personal visits.

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Anonymous_1723114461

I have some time when I don't have to worry about my wife. I can go off and do other things. They are very involved, it's not just the caregiver but some of the other people come around. They come around to see how things are going.

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Anonymous_1720012935

They caregivers that are provided are competent. They should do what they are supposed to and not get involved with personalities.

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Katie S_9

They assist with nutrition. They have good care.

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Terri S_12

It depends on the caregiver but they fit into the family. They have excellent customer service.

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Anonymous_1715626679

It frees up a lot of my time that I did not have before. The people that call for scheduling are easy to work with. They are quick to fill for people that cancel.

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David L_27

In general, things are great, but sometimes it can be hard to find caregivers on short notice if a regular caregiver is sick and cannot come to work. They are pretty flexible and their caregivers are generally well qualified.

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Ralph H_10

The agency got a caregiver out quickly, and they have worked with me on scheduling. I like the personal touch of the agency.

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Alfred

Right at home is exactly has great service the caregivers are fantastic we need help and we used them for over a year for our family member so caring so respectful and responsible all the staff that we dealt with., but 3 of them were Jennifer,Medina and Sandra they were so kind hearted they treat our family member like their own mother. I would highly recommend and encourage everyone who needs help like we did to use right at home services. Because they are extremely caring human beings we were so grateful for everyone that supported as on difficult times.

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Elisenda R

Having their resources for help has been very good. They can improve the consistency between caregivers.

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David P_40

I didn't have to do much because they were always there. I would recommend them because they do an extraordinary job.

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Sabra D_1

It makes everyone feel more comfortable to know that my mom has somebody there to help her. It also frees up time for me and siblings. They are paying very close attention to their employees.

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Edward (_1

I don't have a worry in the world. The service I am getting is good.

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Jay 777

Right at Home healthcare agency did a fantastic job while I was in the Bay Area for some medical treatment. I needed very specialized care in that I had to lay flat on my back while being driven to various medical appointments and back to my hotel. Gulraj the owner was able to find me a caregiver who was able to not only care for me but provide transportation so that I was able to lie completely flat. The caregiver Kenneth was timely, warm, caring, and competent. Gulraj was completely engaged with setting up my arrangements and making sure that everything went according to plan. When I needed medication picked up, even after hours, they were able to do this for me as an accommodation. I can't say enough about this company and caregiver. They were absolutely the best.

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Anonymous_7487

It has been a positive experience because she really likes that they take the time to match her with the caregivers that come out. I like that they operate the company in a professional manner.

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Susan P_28

I wasn't able to stand or walk, and someone was able to help feed me. They came to my home and interviewed me and ask me what I needed.

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Henry A_6

They've had one caregiver that has been understanding what's required. Consistency of having the same person here. I like that the owner takes personal pride in getting things right.

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Kon B

They allow me to go shopping and do things that I have to do, they are necessary. I like that they are very caring, efficient and helpful in every way.

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Samuel H_6

The caregiver did some housework for us. I would recommend Right at Home because the young lady who came twice a week did everything we needed her to do.

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Susan L_31

I think it went well, he was self-sufficient and just needed someone in the house when needed. I developed a good working relationship with Gurash and I think that dealing with him was a positive experience. The personnel that are sent out are a little too inexperienced, and the age range is really too young.

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Karen R_26

I like Right at Home because there is always someone listening to my concerns.

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Pamela H_14

They help me do things that I could not do on my own. They listen to me, and respond.

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Margaret K_9

The caregivers were proactive and sympathetic. I like the staff.

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Monika P

I like the majority of the aides, but some are not as active to make sure he gets out of the wheelchair, and doing activities. They could encourage the patient to be more active. I like the open communication, when I have a request they respond quickly.

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Anonymous_6698

They manage to make sure that somebody is here. The caregivers are good quality and they've been here long term.

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Greg S_13

They have done above and beyond on what they say. I like the caregivers.

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Eric H_5

The caregiver keeps her active and provide the care she needs. The care that they have provided for my mom has been great.

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Kathryn A_4

The provider is always available to call and give caregivers whenever they're needed I like that they are very resposable.

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Margaret R_6

The agency has been like family. I like how they provide personalized treatment.

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Jack and Roberta S

They are a very big help to me. I like that they see what needs to be done and they do it.

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Whitney S_1

They are also cooperative and they take direction. They are reliable and they come on time.

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Jennifer G_9

They provided a wonderful caregiver. They are very responsive whenever I have a question.

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Elizabeth C_23

Right at Home has treated him with respect and patience. They have an attention to detail and make sure he doesn't fall down or eat food that is too unhealthy. I like the quality of customer service from Right at Home.

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Dorothy D_7

At the time, I really needed the services. My caregiver did some things for me that I wasn't able to do myself. The agency did exactly what they said they would for my care.

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Marilyn & Jack A

They are very proactive in checking in. They are proactive and they reach out to check up on the care.

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Rita D_4

I only had her two months and I have them twice a week and on those days I really enjoy her, I think she is a good friend. I have been very happy with this agency. I like the one that I have very much.

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John P_44

It provides a lonely person with much needed company. The client gets along with the people they send.

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Anonymous_5275

The caregiver is very helpful and great but the agency has to invest a little more training in dementia. With the current caregiver I can't leave - I have to make sure everything is okay. It's only average because we like the person they've placed with us, but they don't have the training that was promised.

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Dolly P_1

They did anything and everything I asked and more. I had an exceptional caregiver.

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Alice R_4

They've made my life easier because I couldn't move around. They were necessary for me to get anything done. I would tell a friend that the staff was eager to please.

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calbikeboy

We used Right at home for the end of my Father's life care. Right at Home has a majority of excellent care givers. One was not and we asked that they not come again. We needed medication administration and Right at Home was unable to administer for us. The caregivers arrived on time and would usually jump if asked to do something. If one does not need medication administration, I recommend them . Thank you for your assistance in the care of my father at the end of his life.

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Bette R

She was driven around, and they took her out to walk around the neighborhood and other exercises. They were very attentive when I called them, and they helped with our needs.

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Anonymous_4825

I had her after surgery. It was okay. I didn't have them for too long, just a couple of nights, and I was asleep most of the time.

Samira A

It was a huge impact for me, as I was making all the calls. The owner is really sympathetic and caring. He checked in even when he didn't have to.

Gina A_2

They provide quality care. I like the quality of care provided.

Brenda

After the first phone call I knew I picked the right company! Dan gave me first class attention. All my worries were set aside about "Who's going to help me care for my Dad". The employees are very caregiving and treat you as part of family. Couldn't do this without.

Michael K_9

I loved the caregiver that was sent out to us. They were very responsive.

DG

We're using Right at Home for my mother. They help with grocery shopping, light housekeeping, just generally watching her, making meals, and taking her to doctors' appointments. The aides are very good and very caring. Our communication with the agency is good. We text, exchange emails, and make phone calls. They're all very accessible in that sense. I'm thankful for their service.

Danilo M

It's a 100% improvement. The caregivers are very accommodating because my loved one is difficult sometimes. They want to please me. I speak directly with the owner and they try to accommodate any wishes I have for my loved one. It's an ordeal for me as his wife.

David Holcombe

My mother-in-law had surgery in January and again in February. R A H came once a week to assist her with breakfast/lunch as well as bathing/dressing as needed. I am the main caregiver and R A H came in to allow me time off. The people who came in were kind and concerned. They sat with, conversed with, and attended to all needs. I was appreciative of their professionalism and support. R A H also communicated with me to follow up on performance of employees as well as progress of my mother-in-law. I would highly recommend R A H should you need assistance and support.

Phills

I was very happy with your caregiver, Diana and Shelly. They were excellent. They were very helpful and supportive to me and Leo. I would highly recommend Right at Home

Barbara125640

We hired Right at Home, and it has been good so far. The caregiver is very conscientious and very good to my mother-in-law. The agency itself is really good with matching the people we want. Very friendly and seemed to be on top of everything.

Annette17

Right at Home had provided me a wonderful caregiver for several weeks. The caregiver anticipated my needs and delivered service with care and style. I highly recommend Right at Home!