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Reviews of Right at Home - Palo Alto in Palo Alto, California
Lauren F_1
5
|
April 22, 2025
They give her lots of personal attention. I like that they are responsive and offer great quality care.
Family of Gratitude
5
|
April 8, 2025
At a time when my family felt most vulnerable, under the leadership of Gulraj, and Amri, we were provided a safe haven where the caregivers provided a high level of professionalism and whose qualified skills were paired with sincere compassion and empathy. The caregivers, Erlinda, Seevee and Anna trained and provided by Gulraj and Amri went above and beyond in their own ways. Erlinda not only was attentive to our family member but she has the ability to anticipate our family member's needs. Erlinda also chose to sacrificing time with her own family to be with our family member on her last day. Seevee's extraordinary compassion and skills to bring comfort enabled a special connection with our family member in a very short time where she would light up each time Seevee entered the room. Seevee's initiative to create a positive surrounding and creativity in making foods that our family member could enjoy during her last days brought a smile to all. Anna's dedication in taking one of the more difficult shifts is admirable and her skills and abilities to attend to our family member and adapt to difficult circumstances is much appreciated. This is a truly a group of angels.
Sandra C_30
4
|
April 2, 2025
They have helped me to be able to do things around the house and take care of things. They have helped me stay on top of things and to keep track of my appointments. They are very helpful, and they keep themselves busy and keep track of what I'm doing.
Barbara B
5
|
April 1, 2025
Over two years ago I was in need of immediate home care for my Auntie who had fallen and broke her arm. I had interviewed several agencies while she was in a nursing facility but once we met with Gulraj, I knew Right at Home was going to be our choice. Meeting him in person with my Aunt while she was still in the nursing facility, I never felt so relieved about how she would be cared for. She was suppose to be in the facility for another week so I had plenty of time to get things organized and set up the house as needed. But Auntie threw me a curb ball , the next day she decided she was not staying there any longer and signed herself out. I had less than 24 hours to arrange her in-home 24-hour care. Once I was informed of this challenge, I called Gulraj immediately and he assured me not to worry he would get coverage which meant 2 people full time. What a relief! I can't say enough wonderful things about the Right at Home staff especially Gulraj! Gulraj and his staff treat you like family and the care they have provided my Auntie is testimony of the loving care they provide. Gulraj and Nicole both of you always stayed on top of my Auntie's needs and keeping me well informed, communications were always superb. I want to shout out to her caregivers who truly provided the best care for her and the love and compassion they provided! To Kay and Seebee THANK YOU SO MUCH for the top notch care you provided. Auntie referred to you two ladies as her Dream Team! I called them Auntie's Angels!!!!
Provider Response
Janelle L_1
5
|
February 5, 2025
They were constantly checking in on what his needs were. The trained the caregivers in great detail. The final caregiver we had was very supportive.
Provider Response
Stephen D_3
5
|
January 22, 2025
The have helped me the most by being very professional. I like the caregiver and the way the treated my mom.
Provider Response
Genevieve P_2
5
|
January 6, 2025
I like that the caregivers give me the ability to get out and go shopping and visit friends and go to a show or whatever I need to do. I like that the people that have come are competent.
Provider Response
Anonymous_6761
5
|
December 3, 2024
I can trust them to care for my mother. They are very communicative.
Provider Response
JJohnson
5
|
December 2, 2024
Medina was wonderful. She had John exercise which he hadn’t done in weeks. She cooked a delicious meal for us and was great with John.
Provider Response
Barbra B_1
5
|
November 5, 2024
The services provide me with peace of mind. I like the quality of care and their staff.
Provider Response
John J_31
5
|
October 24, 2024
The caregivers are very good at getting my dad to do things he doesn't want to do. The agency is very consistent. We don't have to worry about someone not showing up.
Provider Response
Linda
5
|
October 22, 2024
The owner Gulraj is a wonderful person. We would not have been able to handle this without his help and care. Gulraj made sure we had the right people at the right time. We had care giving for my dad first then live in for my mom for the past 3 years. Mildred was such a kind and compassionate person. She was very respectful to the family and treated our mom as her own. Could not have asked for a better person to be there with my mom at the end.
Provider Response
Meg M
5
|
August 9, 2024
My mom feels very attended to. They are hands-on and do lots of personal visits.
Provider Response
Anonymous_1723114461
5
|
August 8, 2024
I have some time when I don't have to worry about my wife. I can go off and do other things. They are very involved, it's not just the caregiver but some of the other people come around. They come around to see how things are going.
Provider Response
Anonymous_1720012935
3
|
July 3, 2024
They caregivers that are provided are competent. They should do what they are supposed to and not get involved with personalities.
Provider Response
Katie S_9
5
|
June 18, 2024
They assist with nutrition. They have good care.
Provider Response
Terri S_12
5
|
June 10, 2024
It depends on the caregiver but they fit into the family. They have excellent customer service.
Provider Response
Anonymous_1715626679
5
|
May 13, 2024
It frees up a lot of my time that I did not have before. The people that call for scheduling are easy to work with. They are quick to fill for people that cancel.
Provider Response
David L_27
4
|
May 13, 2024
In general, things are great, but sometimes it can be hard to find caregivers on short notice if a regular caregiver is sick and cannot come to work. They are pretty flexible and their caregivers are generally well qualified.
Provider Response
Ralph H_10
5
|
May 3, 2024
The agency got a caregiver out quickly, and they have worked with me on scheduling. I like the personal touch of the agency.
Provider Response
Alfred
5
|
March 22, 2024
Right at home is exactly has great service the caregivers are fantastic we need help and we used them for over a year for our family member so caring so respectful and responsible all the staff that we dealt with., but 3 of them were Jennifer,Medina and Sandra they were so kind hearted they treat our family member like their own mother. I would highly recommend and encourage everyone who needs help like we did to use right at home services. Because they are extremely caring human beings we were so grateful for everyone that supported as on difficult times.
Provider Response
Elisenda R
4
|
February 5, 2024
Having their resources for help has been very good. They can improve the consistency between caregivers.
Provider Response
David P_40
5
|
October 18, 2023
I didn't have to do much because they were always there. I would recommend them because they do an extraordinary job.
Provider Response
Sabra D_1
5
|
October 3, 2023
It makes everyone feel more comfortable to know that my mom has somebody there to help her. It also frees up time for me and siblings. They are paying very close attention to their employees.
Provider Response
Edward (_1
5
|
September 6, 2023
I don't have a worry in the world. The service I am getting is good.
Provider Response
Jay 777
5
|
August 29, 2023
Right at Home healthcare agency did a fantastic job while I was in the Bay Area for some medical treatment. I needed very specialized care in that I had to lay flat on my back while being driven to various medical appointments and back to my hotel. Gulraj the owner was able to find me a caregiver who was able to not only care for me but provide transportation so that I was able to lie completely flat. The caregiver Kenneth was timely, warm, caring, and competent. Gulraj was completely engaged with setting up my arrangements and making sure that everything went according to plan. When I needed medication picked up, even after hours, they were able to do this for me as an accommodation. I can't say enough about this company and caregiver. They were absolutely the best.
Provider Response
Lois G_3
5
|
July 19, 2023
I couldn't do without her. Hulda helps me with my daily routine, and shopping, and takes me to my appointments. Hulda is outstanding, so I'm rating everything based on her. Also, they check in with me every once in a while to make sure everything is okay.
Provider Response
Anonymous_7487
5
|
June 13, 2023
It has been a positive experience because she really likes that they take the time to match her with the caregivers that come out. I like that they operate the company in a professional manner.
Provider Response
Susan P_28
5
|
May 15, 2023
I wasn't able to stand or walk, and someone was able to help feed me. They came to my home and interviewed me and ask me what I needed.
Provider Response
Henry A_6
5
|
April 5, 2023
They've had one caregiver that has been understanding what's required. Consistency of having the same person here. I like that the owner takes personal pride in getting things right.
Provider Response
Kon B
5
|
March 17, 2023
They allow me to go shopping and do things that I have to do, they are necessary. I like that they are very caring, efficient and helpful in every way.
Provider Response
Samuel H_6
5
|
March 7, 2023
The caregiver did some housework for us. I would recommend Right at Home because the young lady who came twice a week did everything we needed her to do.
Provider Response
Susan L_31
4
|
February 13, 2023
I think it went well, he was self-sufficient and just needed someone in the house when needed. I developed a good working relationship with Gurash and I think that dealing with him was a positive experience. The personnel that are sent out are a little too inexperienced, and the age range is really too young.
Provider Response
Karen R_26
5
|
February 6, 2023
I like Right at Home because there is always someone listening to my concerns.
Provider Response
Pamela H_14
5
|
February 2, 2023
They help me do things that I could not do on my own. They listen to me, and respond.
Provider Response
Margaret K_9
5
|
January 19, 2023
The caregivers were proactive and sympathetic. I like the staff.
Provider Response
Monika P
4
|
January 19, 2023
I like the majority of the aides, but some are not as active to make sure he gets out of the wheelchair, and doing activities. They could encourage the patient to be more active. I like the open communication, when I have a request they respond quickly.
Provider Response
Anonymous_6698
5
|
November 5, 2022
They manage to make sure that somebody is here. The caregivers are good quality and they've been here long term.
Provider Response
Greg S_13
4
|
October 6, 2022
They have done above and beyond on what they say. I like the caregivers.
Provider Response
Eric H_5
5
|
October 5, 2022
The caregiver keeps her active and provide the care she needs. The care that they have provided for my mom has been great.
Provider Response
Kathryn A_4
5
|
September 3, 2022
The provider is always available to call and give caregivers whenever they're needed I like that they are very resposable.
Provider Response
Margaret R_6
5
|
July 14, 2022
The agency has been like family. I like how they provide personalized treatment.
Provider Response
Jack and Roberta S
5
|
July 5, 2022
They are a very big help to me. I like that they see what needs to be done and they do it.
Provider Response
Whitney S_1
5
|
May 3, 2022
They are also cooperative and they take direction. They are reliable and they come on time.
Provider Response
Jennifer G_9
5
|
February 2, 2022
They provided a wonderful caregiver. They are very responsive whenever I have a question.
Provider Response
Elizabeth C_23
5
|
January 11, 2022
Right at Home has treated him with respect and patience. They have an attention to detail and make sure he doesn't fall down or eat food that is too unhealthy. I like the quality of customer service from Right at Home.
Provider Response
Dorothy D_7
5
|
December 7, 2021
At the time, I really needed the services. My caregiver did some things for me that I wasn't able to do myself. The agency did exactly what they said they would for my care.
Provider Response
Marilyn & Jack A
5
|
November 5, 2021
They are very proactive in checking in. They are proactive and they reach out to check up on the care.
Provider Response
Rita D_4
5
|
November 3, 2021
I only had her two months and I have them twice a week and on those days I really enjoy her, I think she is a good friend. I have been very happy with this agency. I like the one that I have very much.
Provider Response
John P_44
5
|
October 18, 2021
It provides a lonely person with much needed company. The client gets along with the people they send.
Provider Response
Anonymous_5275
4
|
October 5, 2021
The caregiver is very helpful and great but the agency has to invest a little more training in dementia. With the current caregiver I can't leave - I have to make sure everything is okay. It's only average because we like the person they've placed with us, but they don't have the training that was promised.
Provider Response
Dolly P_1
5
|
August 20, 2021
They did anything and everything I asked and more. I had an exceptional caregiver.
Provider Response
Alice R_4
5
|
August 9, 2021
They've made my life easier because I couldn't move around. They were necessary for me to get anything done. I would tell a friend that the staff was eager to please.
Provider Response
calbikeboy
4
|
July 23, 2021
We used Right at home for the end of my Father's life care. Right at Home has a majority of excellent care givers. One was not and we asked that they not come again. We needed medication administration and Right at Home was unable to administer for us. The caregivers arrived on time and would usually jump if asked to do something. If one does not need medication administration, I recommend them . Thank you for your assistance in the care of my father at the end of his life.
Provider Response
Bette R
5
|
July 14, 2021
She was driven around, and they took her out to walk around the neighborhood and other exercises. They were very attentive when I called them, and they helped with our needs.
Provider Response
Anonymous_4825
5
|
May 20, 2021
I had her after surgery. It was okay. I didn't have them for too long, just a couple of nights, and I was asleep most of the time.
Samira A
5
|
April 9, 2021
It was a huge impact for me, as I was making all the calls. The owner is really sympathetic and caring. He checked in even when he didn't have to.
Gina A_2
5
|
March 8, 2021
They provide quality care. I like the quality of care provided.
Brenda
5
|
November 19, 2020
After the first phone call I knew I picked the right company! Dan gave me first class attention. All my worries were set aside about "Who's going to help me care for my Dad". The employees are very caregiving and treat you as part of family. Couldn't do this without.
Michael K_9
5
|
November 13, 2020
I loved the caregiver that was sent out to us. They were very responsive.
DG
4
|
June 26, 2020
We're using Right at Home for my mother. They help with grocery shopping, light housekeeping, just generally watching her, making meals, and taking her to doctors' appointments. The aides are very good and very caring. Our communication with the agency is good. We text, exchange emails, and make phone calls. They're all very accessible in that sense. I'm thankful for their service.
Danilo M
5
|
February 24, 2020
It's a 100% improvement. The caregivers are very accommodating because my loved one is difficult sometimes. They want to please me. I speak directly with the owner and they try to accommodate any wishes I have for my loved one. It's an ordeal for me as his wife.
David Holcombe
5
|
May 17, 2019
My mother-in-law had surgery in January and again in February. R A H came once a week to assist her with breakfast/lunch as well as bathing/dressing as needed. I am the main caregiver and R A H came in to allow me time off. The people who came in were kind and concerned. They sat with, conversed with, and attended to all needs. I was appreciative of their professionalism and support. R A H also communicated with me to follow up on performance of employees as well as progress of my mother-in-law. I would highly recommend R A H should you need assistance and support.
Phills
5
|
June 19, 2018
I was very happy with your caregiver, Diana and Shelly. They were excellent. They were very helpful and supportive to me and Leo. I would highly recommend Right at Home
Barbara125640
5
|
December 5, 2016
We hired Right at Home, and it has been good so far. The caregiver is very conscientious and very good to my mother-in-law. The agency itself is really good with matching the people we want. Very friendly and seemed to be on top of everything.
Annette17
5
|
July 31, 2015
Right at Home had provided me a wonderful caregiver for several weeks. The caregiver anticipated my needs and delivered service with care and style. I highly recommend Right at Home!
What you can do with Caring
Services and Amenities of Right at Home - Palo Alto in Palo Alto, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
About Right at Home - Palo Alto in Palo Alto, California
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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