Right at Home - Peninsula, CA

Offers Home Care

64 Reviews

2021, 2022, 2023

230 S California Avenue Suite 200

Palo Alto

94306

Right at Home - Peninsula, CA

https://d13iq96prksfh0.cloudfront.net/cdn/photos/377937/730x450%23.png

4.7 64

Jay 777 2023-08-28 Right at Home healthcare agency did a fantastic job while I was in the Bay Area for some medical treatment. I needed very specialized care in that I had to lay flat on my back while being driven to various medical appointments and back to my hotel. Gulraj the owner was able to find me a caregiver who was able to not only care for me but provide transportation so that I was able to lie completely flat. The caregiver Kenneth was timely, warm, caring, and competent. Gulraj was completely engaged with setting up my arrangements and making sure that everything went according to plan. When I needed medication picked up, even after hours, they were able to do this for me as an accommodation. I can't say enough about this company and caregiver. They were absolutely the best. I am a current client of this provider

5 5 1

Lois G_3 2023-07-19 I couldn't do without her. Hulda helps me with my daily routine, and shopping, and takes me to my appointments. Hulda is outstanding, so I'm rating everything based on her. Also, they check in with me every once in a while to make sure everything is okay. I am a current client of this provider

5 5 1

Peter U 2023-07-05 They have helped the most by being there for me. I like some of the people they provide and the way that the general manager keeps track of everything. I am a current client of this provider

5 5 1

Anonymous_7487 2023-06-13 It has been a positive experience because she really likes that they take the time to match her with the caregivers that come out. I like that they operate the company in a professional manner. I am a current client of this provider

5 5 1

Susan P_28 2023-05-15 I wasn't able to stand or walk, and someone was able to help feed me. They came to my home and interviewed me and ask me what I needed. I am a current client of this provider

5 5 1

Henry A_6 2023-04-05 They've had one caregiver that has been understanding what's required. Consistency of having the same person here. I like that the owner takes personal pride in getting things right. I am a current client of this provider

5 5 1

Kon B 2023-03-16 They allow me to go shopping and do things that I have to do, they are necessary. I like that they are very caring, efficient and helpful in every way. I am a current client of this provider

5 5 1

Samuel H_6 2023-03-06 The caregiver did some housework for us. I would recommend Right at Home because the young lady who came twice a week did everything we needed her to do. I am a past client of this provider

5 5 1

Barbra B_1 2023-03-02 They are friendly and have almost become family now. They are very thorough. I am a current client of this provider

5 5 1

Susan L_31 2023-02-13 I think it went well, he was self-sufficient and just needed someone in the house when needed. I developed a good working relationship with Gurash and I think that dealing with him was a positive experience. The personnel that are sent out are a little too inexperienced, and the age range is really too young. I am a past client of this provider

5 4 1

Karen R_26 2023-02-06 I like Right at Home because there is always someone listening to my concerns. I am a current client of this provider

5 5 1

Pamela H_14 2023-02-01 They help me do things that I could not do on my own. They listen to me, and respond. I am a current client of this provider

5 5 1

Margaret K_9 2023-01-19 The caregivers were proactive and sympathetic. I like the staff. I am a past client of this provider

5 5 1

Monika P 2023-01-19 I like the majority of the aides, but some are not as active to make sure he gets out of the wheelchair, and doing activities. They could encourage the patient to be more active. I like the open communication, when I have a request they respond quickly. I am a current client of this provider

5 4 1

David L_27 2023-01-03 The agency could have caregivers with more training. The agency has good communication, they find the right caregivers for clients. I am a current client of this provider

5 4 1

Anonymous_6761 2022-12-05 They help by caring. I like the good communication. I am a current client of this provider

5 4 1

Anonymous_6698 2022-11-04 They manage to make sure that somebody is here. The caregivers are good quality and they've been here long term. I am a current client of this provider

5 5 1

Greg S_13 2022-10-06 They have done above and beyond on what they say. I like the caregivers. I am a current client of this provider

5 4 1

Eric H_5 2022-10-05 The caregiver keeps her active and provide the care she needs. The care that they have provided for my mom has been great. I am a current client of this provider

5 5 1

A W 2022-09-20 If you are looking for a company to help take care of your loved ones, please speak with Gulraj at the Right at Home, San Mateo office directly. You will instantly feel at ease. Before I found Right at Home, I had hired, then fired three other well known organizations to take care of my father. Their staff was lazy, sleeping on the job and could care less about my dad. I was so relieved to find Gulraj at Right at Home, San Mateo. When we first spoke Gulraj was interested in my dad, his history, passions and needs. Everything I mentioned, including that my dad was a photographer, was written down and shared with the care team. They would all engage my dad, make him laugh and make sure he was comfortable. The staff were incredibly supportive, helpful, concerned and compassionate with my dad. I never had to worry if staff was late, sick, lazy or sleeping. Gulraj kept a good eye on everything and has been the most caring owner of a senior care company I have ever found. He answers his phone, supports everyone and helped through some difficult situations. Gulraj and his team are their for their patients and it shows. My dad has now passed away, but Gulraj and his staff were there to the end and I couldn't have coped without their compassion and fantastic support. Thank you all. I am a past client of this provider

5 5 1

Kathryn A_4 2022-09-02 The provider is always available to call and give caregivers whenever they're needed I like that they are very resposable. I am a current client of this provider

5 5 1

Margaret R_6 2022-07-14 The agency has been like family. I like how they provide personalized treatment. I am a current client of this provider

5 5 1

Jack and Roberta S 2022-07-05 They are a very big help to me. I like that they see what needs to be done and they do it. I am a current client of this provider

5 5 1

Whitney S_1 2022-05-03 They are also cooperative and they take direction. They are reliable and they come on time. I am a current client of this provider

5 5 1

Jennifer G_9 2022-02-01 They provided a wonderful caregiver. They are very responsive whenever I have a question. I am a current client of this provider

5 5 1

Elizabeth C_23 2022-01-11 Right at Home has treated him with respect and patience. They have an attention to detail and make sure he doesn't fall down or eat food that is too unhealthy. I like the quality of customer service from Right at Home. I am a current client of this provider

5 5 1

Dorothy D_7 2021-12-07 At the time, I really needed the services. My caregiver did some things for me that I wasn't able to do myself. The agency did exactly what they said they would for my care. I am a past client of this provider

5 5 1

Marilyn & Jack A 2021-11-04 They are very proactive in checking in. They are proactive and they reach out to check up on the care. I am a current client of this provider

5 5 1

Rita D_4 2021-11-02 I only had her two months and I have them twice a week and on those days I really enjoy her, I think she is a good friend. I have been very happy with this agency. I like the one that I have very much. I am a current client of this provider

5 5 1

John P_44 2021-10-18 It provides a lonely person with much needed company. The client gets along with the people they send. I am a current client of this provider

5 5 1

Anonymous_5275 2021-10-05 The caregiver is very helpful and great but the agency has to invest a little more training in dementia. With the current caregiver I can't leave - I have to make sure everything is okay. It's only average because we like the person they've placed with us, but they don't have the training that was promised. I am a current client of this provider

5 4 1

Dolly P_1 2021-08-19 They did anything and everything I asked and more. I had an exceptional caregiver. I am a past client of this provider

5 5 1

Alice R_4 2021-08-09 They've made my life easier because I couldn't move around. They were necessary for me to get anything done. I would tell a friend that the staff was eager to please. I am a past client of this provider

5 5 1

calbikeboy 2021-07-23 We used Right at home for the end of my Father's life care. Right at Home has a majority of excellent care givers. One was not and we asked that they not come again. We needed medication administration and Right at Home was unable to administer for us. The caregivers arrived on time and would usually jump if asked to do something. If one does not need medication administration, I recommend them . Thank you for your assistance in the care of my father at the end of his life. I am a past client of this provider

5 4 1

Bette R 2021-07-13 She was driven around, and they took her out to walk around the neighborhood and other exercises. They were very attentive when I called them, and they helped with our needs. I am a past client of this provider

5 5 1

Anonymous_4825 2021-05-19 I had her after surgery. It was okay. I didn't have them for too long, just a couple of nights, and I was asleep most of the time. I am a past client of this provider

5 5 1

Samira A 2021-04-09 It was a huge impact for me, as I was making all the calls. The owner is really sympathetic and caring. He checked in even when he didn't have to. I am a past client of this provider

5 5 1

Gina A_2 2021-03-08 They provide quality care. I like the quality of care provided. I am a current client of this provider

5 5 1

Brenda 2020-11-19 After the first phone call I knew I picked the right company! Dan gave me first class attention. All my worries were set aside about "Who's going to help me care for my Dad". The employees are very caregiving and treat you as part of family. Couldn't do this without. I am a current client of this provider

5 5 1

Michael K_9 2020-11-13 I loved the caregiver that was sent out to us. They were very responsive. I am a past client of this provider

5 5 1

DG 2020-06-25 We're using Right at Home for my mother. They help with grocery shopping, light housekeeping, just generally watching her, making meals, and taking her to doctors' appointments. The aides are very good and very caring. Our communication with the agency is good. We text, exchange emails, and make phone calls. They're all very accessible in that sense. I'm thankful for their service. I am a current client of this provider

5 4 1

Danilo M 2020-02-24 It's a 100% improvement. The caregivers are very accommodating because my loved one is difficult sometimes. They want to please me. I speak directly with the owner and they try to accommodate any wishes I have for my loved one. It's an ordeal for me as his wife. I am a current client of this provider

5 5 1

Jerry G_1 2019-12-11 She feels safe with the caregivers. She's comfortable, so that makes us comfortable. The company is good, but like any employee, people get sick. They could have more communication and more reliability with no-shows. I am a current client of this provider

5 4 1

Carla V 2019-09-09 I didn't really know what my dad needed, and I think the first caregivers couldn't keep up with him. Shauna gave me the feeling that she's seen this situation. I am a past client of this provider

5 4 1

Michael S_22 2019-08-13 They should have some form of documentation of each shift. They seem very caring. I am a past client of this provider

5 4 1

David Holcombe 2019-05-17 My mother-in-law had surgery in January and again in February. R A H came once a week to assist her with breakfast/lunch as well as bathing/dressing as needed. I am the main caregiver and R A H came in to allow me time off. The people who came in were kind and concerned. They sat with, conversed with, and attended to all needs. I was appreciative of their professionalism and support. R A H also communicated with me to follow up on performance of employees as well as progress of my mother-in-law. I would highly recommend R A H should you need assistance and support. I am a current client of this provider

5 5 1

David C_9 2019-04-04 It makes it easier for us as his powers of attorney. Between the two of us and the care giving, it has helped amazingly well over the years. I would like to see him go out for more walks. The caregivers could speak better English. Sometimes the caregivers just sit and watch TV with him and they turn on a Mexican channel. I am a current client of this provider

5 4 1

Marc AD 2019-03-28 Great work, and adaptation to patient needs and personalities Worth the cost I am a past client of this provider

5 5 1

Anonymous_1548 2019-02-07 I have a good caregiver, but they drive me crazy because they talk too much. The caregivers need more training. They need to stay with me. I would like to see them give the caregivers more training. I had trouble with several caregivers. I need help with getting around. One caregiver left me for a minute. They should have been right there with me. They need some younger staff. I am a current client of this provider

5 4 1

Anonymous_1081 2018-12-06 The caregiver spent most of their time on their cell phone or the TV. They need to have more qualified people and come up with a system so caregivers don't cancel at the last minute. I am a past client of this provider

5 3 1

Rose R_4 2018-10-03 I think they're fine. They do things in the house for me. They're okay. There's one person that they sent out that I didn't care for, so I told them to not bring her back and they did that. I am a current client of this provider

5 4 1

Xenia52 2018-08-07 We've been a client of Right at Home for about 3 years now. Aside from an occasional hiccup when one of the Caregivers call in sick and don't show up on time, and occasionally RAH will send a Caregiver to fill in for the normal Caregiver who called in sick, that speaks very little English. This is a big problem when our love ones cannot communicate with their Caregiver. Otherwise, RAH has stepped up to the plate for us. So far we've been happy with the services the caregivers provide. Outside of minor issues, we would recommend Right at Home going forward. I am a current client of this provider

5 4 1

Phills 2018-06-19 I was very happy with your caregiver, Diana and Shelly. They were excellent. They were very helpful and supportive to me and Leo. I would highly recommend Right at Home I am a past client of this provider

5 5 1

Veronica J. 2018-04-16 Right At Home was invaluable in my dad's recovery from stroke and heart surgery. Shawna (owner) and Julia (patient coordinator) met with us when my dad was still at the skilled nursing facility. This made the transition from snf to home very smooth. There were two caregivers – Helen, then Marie. Both were very kind and very attentive. They really listened to our needs, kept up with his many medications, blood pressure checks, doctor’s appointments, heating up his food, and left us detailed notes every day. When he first arrived at the house, he was shuffling, struggled to climb stairs, had difficulty getting up off a chair, and tired easily. The PT would come to the house for an hour twice a week, but this wasn’t enough. He needed daily physical therapy to help improve his balance and regain muscle mass. They made sure of this. At the end of 2 months, he was walking uphill, can get up using just his leg muscles, and had no problems walking up and down the stairs. The improvement still impresses me. During the last 2 weeks, he felt so great; he had Marie take him to the grocery store. I think it gave him a sense of freedom again. I can’t thank them enough. I am a past client of this provider

5 5 1

T Pan 2017-07-11 Shawna is extremely helpful and responsive. After speaking with her, she personally came to visit my father's home and to talk with my family. I needed someone to care for him right away and she was able to accommodate me with scheduled caregivers. The caregivers were bilingual and very good. With everything going on, this was one thing I did not have to think twice about. I'm lucky to have found Right At Home to serve my needs. I am a past client of this provider

5 5 1

Barbara125640 2016-12-05 We hired Right at Home, and it has been good so far. The caregiver is very conscientious and very good to my mother-in-law. The agency itself is really good with matching the people we want. Very friendly and seemed to be on top of everything. I am a current client of this provider

5 5 1

George720443 2016-06-17 I am not happy with Right at Home. We used them for at least a month. They have this little sheet of paper with everything listed of what they do or don't do, and I reviewed it. I felt they had all the things that I needed, so I went with them. They told me that they would be back, but they never came back, so I never had a signed agreement with them. They sent a caregiver who was good, but there was no way that she could do a transfer. I felt that they lied because I filled out that I need transfers on their sheet. I am a past client of this provider

5 1 1

B. K. 2015-12-18 Thank you for all the great help my mom received! I am a past client of this provider

5 5 1

Kris S. 2015-12-17 Thank you for your wonderful care for my dad. I am a current client of this provider

5 5 1

Katherine C. 2015-12-16 The concern and care with the comfort of our gentle soul touched us. The caregivers were wonderful. We will certainly recommend your firm. I am a past client of this provider

5 5 1

Giles1 2015-10-31 My wife has Alzheimers but I have been able to keep her here in our home for the last several years. Thanks to Shanina and her wonderful staff at Right at Home. The caregivers were always compassionate, understanding and and well qualified which allowed me to be comfortable in leaving her in their care while taking care of other matters. I give them five stars! I am a current client of this provider

5 5 1

Faith O. 2015-10-27 Our family appreciated the speedy and responsive help that Right at Home provided for our father. They helped at a time we really needed the assistance. I am a past client of this provider

5 5 1

Annette17 2015-07-31 Right at Home had provided me a wonderful caregiver for several weeks. The caregiver anticipated my needs and delivered service with care and style. I highly recommend Right at Home! I am a past client of this provider

5 5 1

Ann28 2013-09-18 It has only been six months but so far they have been very good to work with. We had problems with the first caregiver and with no problem, she was changed out and given another. Shannon has been great to work with. I am a current client of this provider

5 5 1

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2021, 2022, 2023

Right at Home - Peninsula, CA (650) 249-0656

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Reviews of Right at Home - Peninsula, CA

64 Reviews Write a review

Home Care Reviews for Right at Home - Peninsula, CA

August 28, 2023

By Jay 777

I am a current client of this provider

Right at Home healthcare agency did a fantastic job while I was in the Bay Area for some medical treatment. I needed very specialized care in that I had to lay flat on my back while being driven to various medical appointments and back to my hotel. Gulraj the owner was able to find me a caregiver who was able to not only care for me but provide transportation so that I was able to lie completely flat. The caregiver Kenneth was timely, warm, caring, and competent. Gulraj was completely engaged with setting up my arrangements and making sure that everything went according to plan. When I needed medication picked up, even after hours, they were able to do this for me as an accommodation. I can't say enough about this company and caregiver. They were absolutely the best.

Provider Response

Dear Jay, Your heartfelt review truly warmed our hearts! It's wonderful to hear how Kenneth and our team made a difference during your time in the Bay Area. We genuinely care about our clients, and it's moments like these that remind us why we do what we do. Should you ever need us again, know that we're always here for you.

July 19, 2023

By Lois G_3

I am a current client of this provider

I couldn't do without her. Hulda helps me with my daily routine, and shopping, and takes me to my appointments. Hulda is outstanding, so I'm rating everything based on her. Also, they check in with me every once in a while to make sure everything is okay.

Provider Response

Lois, thank you for your kind words about Hulda! We're grateful for your positive feedback and thrilled to know she's been outstanding in assisting you. We'll continue providing excellent care and support. Feel free to reach out if you need anything.

July 05, 2023

By Peter U

I am a current client of this provider

They have helped the most by being there for me. I like some of the people they provide and the way that the general manager keeps track of everything.

June 13, 2023

By Anonymous_7487

I am a current client of this provider

It has been a positive experience because she really likes that they take the time to match her with the caregivers that come out. I like that they operate the company in a professional manner.

Provider Response

Thank you so much for your kind words! We work hard to match the best caregivers to each and every senior. These relationships really make a difference!

May 15, 2023

By Susan P_28

I am a current client of this provider

I wasn't able to stand or walk, and someone was able to help feed me. They came to my home and interviewed me and ask me what I needed.

April 05, 2023

By Henry A_6

I am a current client of this provider

They've had one caregiver that has been understanding what's required. Consistency of having the same person here. I like that the owner takes personal pride in getting things right.

Provider Response

Dear Henry, we're glad that Sushila is doing her best. On a personal note, I love interacting with you. It's always a learning experience!

March 16, 2023

By Kon B

I am a current client of this provider

They allow me to go shopping and do things that I have to do, they are necessary. I like that they are very caring, efficient and helpful in every way.

Provider Response

Thank you to you and your family. You mean as much to us as Tofia means to you. We feel honored for the opportunity to serve you.

March 06, 2023

By Samuel H_6

I am a past client of this provider

The caregiver did some housework for us. I would recommend Right at Home because the young lady who came twice a week did everything we needed her to do.

Provider Response

Dear Samuel, You folks were extremely kind to our caregiver and Kathleen was a pleasure to serve. Take care!

March 02, 2023

By Barbra B_1

I am a current client of this provider

They are friendly and have almost become family now. They are very thorough.

Provider Response

Dear Barbra, Family is how we would describe you and your aunt. Our caregivers love her and care for her deeply.

February 13, 2023

By Susan L_31

I am a past client of this provider

I think it went well, he was self-sufficient and just needed someone in the house when needed. I developed a good working relationship with Gurash and I think that dealing with him was a positive experience. The personnel that are sent out are a little too inexperienced, and the age range is really too young.

Provider Response

Thanks Susan! It was wonderful how you and Jacque always gave us great feedback so that we could serve your father well till the end. We will always remember his charm.

February 06, 2023

By Karen R_26

I am a current client of this provider

I like Right at Home because there is always someone listening to my concerns.

Provider Response

Karen, it was a pleasure serving your mother. We are always here for you whenever you need us. It was heartwarming to see a family so involved in their mother's care.

February 01, 2023

By Pamela H_14

I am a current client of this provider

They help me do things that I could not do on my own. They listen to me, and respond.

Provider Response

Thanks Pamela! We loved that we could make your life more comfortable.

January 19, 2023

By Margaret K_9

I am a past client of this provider

The caregivers were proactive and sympathetic. I like the staff.

January 19, 2023

By Monika P

I am a current client of this provider

I like the majority of the aides, but some are not as active to make sure he gets out of the wheelchair, and doing activities. They could encourage the patient to be more active. I like the open communication, when I have a request they respond quickly.

Provider Response

Dear Monika, It's wonderful to take care of your father because he is so responsive. He tells us exactly what he needs, and is very open about sharing feedback about our caregivers. He makes everyone's life a lot easier, and caring for him becomes all that more gratifying. Take care! Gulraj

January 03, 2023

By David L_27

I am a current client of this provider

The agency could have caregivers with more training. The agency has good communication, they find the right caregivers for clients.

December 05, 2022

By Anonymous_6761

I am a current client of this provider

They help by caring. I like the good communication.

November 04, 2022

By Anonymous_6698

I am a current client of this provider

They manage to make sure that somebody is here. The caregivers are good quality and they've been here long term.

Provider Response

Thank you so much for the kind words. Our commitment to our clients' well-being is not possible without our caregivers. Thank you for acknowledging them!

October 06, 2022

By Greg S_13

I am a current client of this provider

They have done above and beyond on what they say. I like the caregivers.

Provider Response

Dear Greg, Your father is a gentle and loving person and our caregivers feel blessed to spend time with him. We're happy to see that he's recovering well and we're looking forward to the day that he will be fully independent again. We care for him deeply!

October 05, 2022

By Eric H_5

I am a current client of this provider

The caregiver keeps her active and provide the care she needs. The care that they have provided for my mom has been great.

Provider Response

Eric, we're glad to be there. We're so happy that our caregiver and your mother are so compatible. They're two peas in a pod and we're so happy that they have each other.

September 20, 2022

By A W

I am a past client of this provider

If you are looking for a company to help take care of your loved ones, please speak with Gulraj at the Right at Home, San Mateo office directly. You will instantly feel at ease. Before I found Right at Home, I had hired, then fired three other well known organizations to take care of my father. Their staff was lazy, sleeping on the job and could care less about my dad. I was so relieved to find Gulraj at Right at Home, San Mateo. When we first spoke Gulraj was interested in my dad, his history, passions and needs. Everything I mentioned, including that my dad was a photographer, was written down and shared with the care team. They would all engage my dad, make him laugh and make sure he was comfortable. The staff were incredibly supportive, helpful, concerned and compassionate with my dad. I never had to worry if staff was late, sick, lazy or sleeping. Gulraj kept a good eye on everything and has been the most caring owner of a senior care company I have ever found. He answers his phone, supports everyone and helped through some difficult situations. Gulraj and his team are their for their patients and it shows. My dad has now passed away, but Gulraj and his staff were there to the end and I couldn't have coped without their compassion and fantastic support. Thank you all.

Provider Response

Thank you so much! Caring for your father and walking this journey with you for the last few months was an honor. Your father was a resilient and kind man, who lived an incredible life. His photography shots all around the room, and his corresponding stories around those pictures, brought his spirit and our caregivers' spirits to life!

September 02, 2022

By Kathryn A_4

I am a current client of this provider

The provider is always available to call and give caregivers whenever they're needed I like that they are very resposable.

July 14, 2022

By Margaret R_6

I am a current client of this provider

The agency has been like family. I like how they provide personalized treatment.

Provider Response

Thank you Margaret! We love working with your family and we feel connected to all of you. We recall fondly our first meeting where you introduced us to everybody in the family, and it was so valuable to get to know all of you. We especially enjoy the cooking advice that we get! Take care!

July 05, 2022

By Jack and Roberta S

I am a current client of this provider

They are a very big help to me. I like that they see what needs to be done and they do it.

Provider Response

Roberta, we love the relationship that you and our caregiver have together. We will do everything we can to always preserve that. Wishing you good health always!

May 03, 2022

By Whitney S_1

I am a current client of this provider

They are also cooperative and they take direction. They are reliable and they come on time.

Provider Response

Dear Whitney, We feel privileged to take care of you. You are full of life and have such a nice temperament towards our caregivers. We truly feel that there isn't anyone that you've met in life that you haven't loved.

February 01, 2022

By Jennifer G_9

I am a current client of this provider

They provided a wonderful caregiver. They are very responsive whenever I have a question.

Provider Response

Jennifer, your mom is very important to us. She deserves the best of care and we are grateful that we are part of the solution. Take care!

January 11, 2022

By Elizabeth C_23

I am a current client of this provider

Right at Home has treated him with respect and patience. They have an attention to detail and make sure he doesn't fall down or eat food that is too unhealthy. I like the quality of customer service from Right at Home.

Provider Response

Betsy, thank you for the honor that you give our caregivers. It really shows your culture and values in the way you reciprocate to them, and we are grateful to you personally.

December 07, 2021

By Dorothy D_7

I am a past client of this provider

At the time, I really needed the services. My caregiver did some things for me that I wasn't able to do myself. The agency did exactly what they said they would for my care.

Provider Response

Thank for the kinds words, Dorothy. We hope you're getting a lot of time for reading, crochet, and watching sports!

November 04, 2021

By Marilyn & Jack A

I am a current client of this provider

They are very proactive in checking in. They are proactive and they reach out to check up on the care.

Provider Response

We are so privileged to work with you and your family. We are delighted that we can continue to help you live independently at home. We are looking forward to one day meeting those cats that get scared and hide every time we visit!

November 02, 2021

By Rita D_4

I am a current client of this provider

I only had her two months and I have them twice a week and on those days I really enjoy her, I think she is a good friend. I have been very happy with this agency. I like the one that I have very much.

Provider Response

Rita, you are such a friendly person that our caregiver enjoyed your company just as much as you enjoyed hers. Wish you all the best!

October 18, 2021

By John P_44

I am a current client of this provider

It provides a lonely person with much needed company. The client gets along with the people they send.

Provider Response

John, we are so grateful to see the beautiful relationship between our caregiver and your mother. They're great company to eachother!

October 05, 2021

By Anonymous_5275

I am a current client of this provider

The caregiver is very helpful and great but the agency has to invest a little more training in dementia. With the current caregiver I can't leave - I have to make sure everything is okay. It's only average because we like the person they've placed with us, but they don't have the training that was promised.

Provider Response

Thank you for the feedback and we do realize that we had needed to fine-tune this caregiver's training. We are happy that we were able to adjust the situation (again with your feedback) so that things worked out for you and your family. It's always a partnership in finding the right match and I'm glad that we worked together.

August 19, 2021

By Dolly P_1

I am a past client of this provider

They did anything and everything I asked and more. I had an exceptional caregiver.

Provider Response

Dolly, you were a delight! Our caregiver had the time of his life helping and learning from you and your husband.

August 09, 2021

By Alice R_4

I am a past client of this provider

They've made my life easier because I couldn't move around. They were necessary for me to get anything done. I would tell a friend that the staff was eager to please.

Provider Response

Alice, I remember you saying that you "had never met a stranger". You really kept your word. All the caregivers became fans of your friendly nature!

July 23, 2021

By calbikeboy

I am a past client of this provider

We used Right at home for the end of my Father's life care. Right at Home has a majority of excellent care givers. One was not and we asked that they not come again. We needed medication administration and Right at Home was unable to administer for us. The caregivers arrived on time and would usually jump if asked to do something. If one does not need medication administration, I recommend them . Thank you for your assistance in the care of my father at the end of his life.

Provider Response

Thank you for understanding our limitations, as home-care agencies (including Right at Home) are not allowed to dispense medication by law. We were honoured to take care of your father and make him comfortable in the last stages of his life. We wish we had more time with him. He went too soon. He was a gentle man that was very kind to the caregivers.

July 13, 2021

By Bette R

I am a past client of this provider

She was driven around, and they took her out to walk around the neighborhood and other exercises. They were very attentive when I called them, and they helped with our needs.

Provider Response

It was a pleasure serving you Bette. Both our caregivers were quite fond of you, and we look forward to your next visit to the Bay Area. Take care!

May 19, 2021

By Anonymous_4825

I am a past client of this provider

I had her after surgery. It was okay. I didn't have them for too long, just a couple of nights, and I was asleep most of the time.

April 09, 2021

By Samira A

I am a past client of this provider

It was a huge impact for me, as I was making all the calls. The owner is really sympathetic and caring. He checked in even when he didn't have to.

March 08, 2021

By Gina A_2

I am a current client of this provider

They provide quality care. I like the quality of care provided.

November 19, 2020

By Brenda

I am a current client of this provider

After the first phone call I knew I picked the right company! Dan gave me first class attention. All my worries were set aside about "Who's going to help me care for my Dad". The employees are very caregiving and treat you as part of family. Couldn't do this without.

November 13, 2020

By Michael K_9

I am a past client of this provider

I loved the caregiver that was sent out to us. They were very responsive.

June 25, 2020

By DG

I am a current client of this provider

We're using Right at Home for my mother. They help with grocery shopping, light housekeeping, just generally watching her, making meals, and taking her to doctors' appointments. The aides are very good and very caring. Our communication with the agency is good. We text, exchange emails, and make phone calls. They're all very accessible in that sense. I'm thankful for their service.

February 24, 2020

By Danilo M

I am a current client of this provider

It's a 100% improvement. The caregivers are very accommodating because my loved one is difficult sometimes. They want to please me. I speak directly with the owner and they try to accommodate any wishes I have for my loved one. It's an ordeal for me as his wife.

December 11, 2019

By Jerry G_1

I am a current client of this provider

She feels safe with the caregivers. She's comfortable, so that makes us comfortable. The company is good, but like any employee, people get sick. They could have more communication and more reliability with no-shows.

September 09, 2019

By Carla V

I am a past client of this provider

I didn't really know what my dad needed, and I think the first caregivers couldn't keep up with him. Shauna gave me the feeling that she's seen this situation.

August 13, 2019

By Michael S_22

I am a past client of this provider

They should have some form of documentation of each shift. They seem very caring.

May 17, 2019

By David Holcombe

I am a current client of this provider

My mother-in-law had surgery in January and again in February. R A H came once a week to assist her with breakfast/lunch as well as bathing/dressing as needed. I am the main caregiver and R A H came in to allow me time off. The people who came in were kind and concerned. They sat with, conversed with, and attended to all needs. I was appreciative of their professionalism and support. R A H also communicated with me to follow up on performance of employees as well as progress of my mother-in-law. I would highly recommend R A H should you need assistance and support.

April 04, 2019

By David C_9

I am a current client of this provider

It makes it easier for us as his powers of attorney. Between the two of us and the care giving, it has helped amazingly well over the years. I would like to see him go out for more walks. The caregivers could speak better English. Sometimes the caregivers just sit and watch TV with him and they turn on a Mexican channel.

March 28, 2019

By Marc AD

I am a past client of this provider

Great work, and adaptation to patient needs and personalities Worth the cost

February 07, 2019

By Anonymous_1548

I am a current client of this provider

I have a good caregiver, but they drive me crazy because they talk too much. The caregivers need more training. They need to stay with me. I would like to see them give the caregivers more training. I had trouble with several caregivers. I need help with getting around. One caregiver left me for a minute. They should have been right there with me. They need some younger staff.

December 06, 2018

By Anonymous_1081

I am a past client of this provider

The caregiver spent most of their time on their cell phone or the TV. They need to have more qualified people and come up with a system so caregivers don't cancel at the last minute.

October 03, 2018

By Rose R_4

I am a current client of this provider

I think they're fine. They do things in the house for me. They're okay. There's one person that they sent out that I didn't care for, so I told them to not bring her back and they did that.

August 07, 2018

By Xenia52

I am a current client of this provider

We've been a client of Right at Home for about 3 years now. Aside from an occasional hiccup when one of the Caregivers call in sick and don't show up on time, and occasionally RAH will send a Caregiver to fill in for the normal Caregiver who called in sick, that speaks very little English. This is a big problem when our love ones cannot communicate with their Caregiver. Otherwise, RAH has stepped up to the plate for us. So far we've been happy with the services the caregivers provide. Outside of minor issues, we would recommend Right at Home going forward.

June 19, 2018

By Phills

I am a past client of this provider

I was very happy with your caregiver, Diana and Shelly. They were excellent. They were very helpful and supportive to me and Leo. I would highly recommend Right at Home

April 16, 2018

By Veronica J.

I am a past client of this provider

Right At Home was invaluable in my dad's recovery from stroke and heart surgery. Shawna (owner) and Julia (patient coordinator) met with us when my dad was still at the skilled nursing facility. This made the transition from snf to home very smooth. There were two caregivers – Helen, then Marie. Both were very kind and very attentive. They really listened to our needs, kept up with his many medications, blood pressure checks, doctor’s appointments, heating up his food, and left us detailed notes every day. When he first arrived at the house, he was shuffling, struggled to climb stairs, had difficulty getting up off a chair, and tired easily. The PT would come to the house for an hour twice a week, but this wasn’t enough. He needed daily physical therapy to help improve his balance and regain muscle mass. They made sure of this. At the end of 2 months, he was walking uphill, can get up using just his leg muscles, and had no problems walking up and down the stairs. The improvement still impresses me. During the last 2 weeks, he felt so great; he had Marie take him to the grocery store. I think it gave him a sense of freedom again. I can’t thank them enough.

July 11, 2017

By T Pan

I am a past client of this provider

Shawna is extremely helpful and responsive. After speaking with her, she personally came to visit my father's home and to talk with my family. I needed someone to care for him right away and she was able to accommodate me with scheduled caregivers. The caregivers were bilingual and very good. With everything going on, this was one thing I did not have to think twice about. I'm lucky to have found Right At Home to serve my needs.

December 05, 2016

By Barbara125640

I am a current client of this provider

We hired Right at Home, and it has been good so far. The caregiver is very conscientious and very good to my mother-in-law. The agency itself is really good with matching the people we want. Very friendly and seemed to be on top of everything.

June 17, 2016

By George720443

I am a past client of this provider

I am not happy with Right at Home. We used them for at least a month. They have this little sheet of paper with everything listed of what they do or don't do, and I reviewed it. I felt they had all the things that I needed, so I went with them. They told me that they would be back, but they never came back, so I never had a signed agreement with them. They sent a caregiver who was good, but there was no way that she could do a transfer. I felt that they lied because I filled out that I need transfers on their sheet.

Provider Response

We are sorry to hear that you were not satisfied with the transferring techniques of the caregiver we provided, we definitely try our best to make the right match. We hope that you have found the right caregiver.

December 18, 2015

By B. K.

I am a past client of this provider

Thank you for all the great help my mom received!

December 17, 2015

By Kris S.

I am a current client of this provider

Thank you for your wonderful care for my dad.

December 16, 2015

By Katherine C.

I am a past client of this provider

The concern and care with the comfort of our gentle soul touched us. The caregivers were wonderful. We will certainly recommend your firm.

October 31, 2015

By Giles1

I am a current client of this provider

My wife has Alzheimers but I have been able to keep her here in our home for the last several years. Thanks to Shanina and her wonderful staff at Right at Home. The caregivers were always compassionate, understanding and and well qualified which allowed me to be comfortable in leaving her in their care while taking care of other matters. I give them five stars!

October 27, 2015

By Faith O.

I am a past client of this provider

Our family appreciated the speedy and responsive help that Right at Home provided for our father. They helped at a time we really needed the assistance.

July 31, 2015

By Annette17

I am a past client of this provider

Right at Home had provided me a wonderful caregiver for several weeks. The caregiver anticipated my needs and delivered service with care and style. I highly recommend Right at Home!

September 18, 2013

By Ann28

I am a current client of this provider

It has only been six months but so far they have been very good to work with. We had problems with the first caregiver and with no problem, she was changed out and given another. Shannon has been great to work with.

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About Right at Home - Peninsula, CA in Palo Alto, California

rightathome.net

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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