They are very necessary. I need more service but I don't think I can afford it right now.
I like most how they always follow up and if someone is off they will call me directly what I want to do.
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Reviews of BrightStar Care Greater Scottsdale
Home Care Reviews for BrightStar Care Greater Scottsdale
December 15, 2020
I am a current client of this provider
December 08, 2020
I am a current client of this provider
They do house cleaning for me.
I would like more communication from them about my long-term care insurance, they are supposed to take care of it.
October 23, 2020
I am a current client of this provider
It gives me freedom. It gives her what she needs.
They are efficient and they are on time.
October 13, 2020
I am a current client of this provider
It improves my life very much.
I like that my caregiver comes early and I have the rest of the day to myself.
September 24, 2020
I am a current client of this provider
I can't leave him alone, and knowing I can call them is huge for me.
Their adaptability and the caregiver's knowledge.
August 10, 2020
I am a current client of this provider
He has been weak. They get him up and moving around.
I would recommend them. They have been consistent. When people haven't been able to show up, they have been replaced.
August 10, 2020
I am a past client of this provider
She was always on time.
My caregiver, she and I got along very, very well. I felt like she was a friend. I liked everything she did for me.
July 27, 2020
I am a current client of this provider
I live out of state and so there are so many things that I can't do but I'm able to have BrightStar Care do those things for her.
I like that they're accommodating to when I have different shift times for my mom. I like the friendliness of their staff. I had an incident where I had poor service but they didn't charge me for that and they haven't repeated that again so I really think they try to meet the needs of their clients.
July 20, 2020
I am a current client of this provider
They could have been a little more helpful by doing what I asked of them. One did not do anything that I asked her to do.
They need to improve on some of the caregivers that they have. Some are not as great as others.
May 20, 2020
I am a past client of this provider
The education of the staff makes them very knowledgeable and helpful.
I like that they are very prompt in getting ahold of you.
April 17, 2020
I am a current client of this provider
The people they send are usually very knowledgeable and willing to work.
Their billing drives me nuts because sometimes I get invoices and sometimes I don't. They are supposed to submit it to my insurance company and I am always having to fight with that.
March 17, 2020
I am a past client of this provider
We needed another body who was caring.
I liked that they were able to provide service on short notice. Most of the caregivers were excellent.
March 09, 2020
I am a current client of this provider
We were used to having the same personnel, and suddenly we are getting different substitutes on our two weekend days. Continuity is important.
They have good quality of care.
February 10, 2020
I am a current client of this provider
He is very satisfied with the caregiver. She gives him a bath.
The billing of the home office can do better at getting out a proper assessment. I've called twice to get that assessment.
November 11, 2019
I am a past client of this provider
I'm the one who took care of the services. Luckily, she's a lovely mom. She has dementia, but she is very pleasant.
They were very good. I liked the staff that helped assist and train. I didn't meet any other caregivers except for one.
October 10, 2019
I am a current client of this provider
They have helped her greatly. They assist her. They prepare food and meet her needs.
They have a fast response time.
September 12, 2019
I am a current client of this provider
I need the help they provide.
I like the quality of the person who comes and helps.
September 05, 2019
I am a current client of this provider
I worry less and have to travel less since she lives 1800 miles away.
My mom likes it because she's happy with them, and I think she trusts my employer and haven't had any problems since we switched.
June 10, 2019
I am a current client of this provider
I appreciate knowing that she's here, and if I need anything, she can help. She knows us very well. She does our laundry and cleans for us.
The caregiver that we have is magnificent. She's a godsend for us.
June 10, 2019
I am a current client of this provider
They have helped by providing me with the right people and always have the right person here.
I like the caregiver that I have. They provided me with a very nice helper.
May 20, 2019
I am a past client of this provider
They took good care of him, and he was still standing when I got back.
The people were very friendly, efficient, and on time.
May 02, 2019
I am a past client of this provider
For the time we had them, it was important to know he was in good hands when we were not there.
I like the actual nurse that had been assigned for our family, but in general the company was very easy to work with.
April 02, 2019
I am a current client of this provider
It puts my mom at ease, which puts me at ease because she needs the help.
She is personable and gets to know my mom. She works with my mom.
April 01, 2019
I am a past client of this provider
I would have had to go into a skilled nursing care otherwise. The one caretaker I had, Anna, made me a lot of personal recipes for me, which was nice because I wasn't able to cook a lot.
They are very professional and kind. They give the impression that they really care. The mix of the people they sent and the office staff was really a pleasure to work with.
February 12, 2019
I am a past client of this provider
The caregiver got my arm to move.
The people were very friendly.
December 01, 2018
I am a current client of this provider
They are consistent and check in on my loved one regularly. They only send one, so it's steady.
They are doing well for my loved one.
September 11, 2018
I am a current client of this provider
They are reliable and have backup caregivers just in case something happens.
They are reliable and on time. I've never had someone refuse to do what I ask.
August 02, 2018
I am a past client of this provider
For my mom it was very good. It helped me, the son, because I didn't have to drive her anywhere. The driving is essential.
They need to match the provider and the patient a little better.
July 19, 2018
I am a past client of this provider
They helped by driving me to the doctor and waiting while I was there. They also helped by providing the care that I need.
So far, it's really been just what I needed.
July 02, 2018
I am a current client of this provider
When I need them, they are wonderful. I have only had them a few times.
I have recommended BrightStar Care before. I have rheumatoid arthritis, and sometimes I can do things and other times I can't. They are willing to work with me when I am able to do those things and are accommodating when I do need help.
May 18, 2018
I am a current client of this provider
I don't have to do it. I've been his caregiver forever.
People are nice. The workers show up on time and do the job.
March 01, 2018
I am a current client of this provider
They give good service, they're always very pleasant, and they always try to make sure that someone comes that they think I would like. I have had BrightStar Care for four years. The caregiver I have was with us when my husband passed, and she took very good care of my husband.
January 23, 2018
I am a current client of this provider
Nobody is perfect, but they do better than most of the other services I've had. I work full time, and it's very important for the caregiver to be here on time so I can stick to my schedule, and they have always been faithful and informative. They are important because I need bathroom assistance, and they make my life easier in that respect.
November 01, 2017
I am a current client of this provider
BrightStar Care's employees are inexperienced, and sometimes I have a hard time to communicate with them. The caregivers are able to help me in my daily life easier, like driving me where I need to go.
September 20, 2017
I am a current client of this provider
The caregiver is always on time and friendly. I quit my job about a year ago to take care of my loved one, and it's driving me crazy. It's demanding. My mom mentioned the other day that the caregiver knows ahead of time what my mom needs.
About BrightStar Care Greater Scottsdale
BrightStar Care Greater Scottsdale is an in-home care provider serving Scottsdale, Arizona and the surrounding area. BrightStar Care Greater Scottsdale offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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