BrightStar Care Greater Scottsdale

Offers Home Care

55 Reviews
Call (800) 973-1841
BrightStar Care Greater Scottsdale (800) 973-1841
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Reviews of BrightStar Care Greater Scottsdale

55 Reviews Write a review

Home Care Reviews for BrightStar Care Greater Scottsdale

April 27, 2022

By Richard _8

I am a past client of this provider

The caregiver came in, I showed her around, and I went to sleep so I am not sure how the caregiver could have had a greater impact. I am not sure what the agency needs to improve on. I had the caregiver here one night and then my wife passed away that morning. I liked that I got a good night's sleep.

April 19, 2022

By Marilyn K_7

I am a current client of this provider

The only thing that we really have him do is give my husband a shower. I like the flexibility of the hours and I like the caregiver.

March 03, 2022

By Judy L_24

I am a past client of this provider

They revealed me and the 4-hour block really helped me out. They showed up on time and they do everything that I want them to do and they follow instructions.

March 02, 2022

By Joan W_23

I am a past client of this provider

They kept me company and helped with the shower. The people they sent to me were nice.

February 22, 2022

By Kim M_14

I am a past client of this provider

I would not have been able to cope without them. They were unbelievably awesome. I would recommend them because they are reliable and conscientious.

February 09, 2022

By Eric P

I am a past client of this provider

The services were pretty good, the aides didn't have to do much. I liked the flexibility they provided.

January 07, 2022

By Jane L_6

I am a current client of this provider

When she gets a consistent provider, she likes that. She comes to enjoy them. They are customer focused and they work with me. They are very timely too.

December 08, 2021

By Thomas Richard B

I am a current client of this provider

One thing that they have done to make my experience positive is that they get a hold of me when I need it. One thing that I like about this agency is that my caregiver really helps me in the shower as well as doing the wash.

December 03, 2021

By Hugh K_1

I am a current client of this provider

They keep her clean and active. I like that they keep me informed.

November 10, 2021

By Cathy M_12

I am a past client of this provider

We needed someone to put drops in the client's eyes because she couldn't do it herself. The services were very needed for the time we had them. The agency was very friendly with the client and she felt very comfortable with them. I felt confident they would do a good job.

October 20, 2021

By Stuart F

I am a past client of this provider

They did a phenomenal job providing care. I liked ever experience that I had with them starting from the moment I met the head of nursing to see if we wanted to work with them.

June 15, 2021

By Faith W

I am a current client of this provider

They give me security. We can depend on them. If someone calls off they will let me know. They will call someone else. They have good follow up.

June 10, 2021

By Kathy E_10

I am a current client of this provider

They do whatever she wants and help her in her pain. I like the personal touch they have for us. They are responsive.

April 23, 2021

By Deryl L

I am a past client of this provider

They assisted my wife who was incapable of doing daily things like cooking, housework, and bathing. I loved how the care was always on time and they had great personalities.

February 11, 2021

By Paula C_2

I am a current client of this provider

They are able to run errands for my mom, such as running to Target, picking up personal items, and taking her dog to the veterinarian. During COVID-19, Mom hasn't been able to go out, so it is especially helpful that they run her errands. The caregivers are oftentimes nursing students or students in the healthcare field, so they're gaining experience in their field. Therefore, they are educated, smart, efficient, caring, and kind.

February 08, 2021

By Jan F_1

I am a current client of this provider

They get him out of bed by themselves. Their people are good. I like their help. They are on time all the time.

January 25, 2021

By Claudia C_1

I am a current client of this provider

I just can't get over there to help him bathe and such, I can't do it since I work, so it is good that they go. My dad really likes the caregiver that he has. She is very nice and personable.

January 25, 2021

By Anonymous_3904

I am a current client of this provider

I usually have the same caregiver five days a week. We aren't getting the invoices in a timely fashion. The other problem is I know they are having trouble getting more help.

December 08, 2020

By Anonymous_4343

I am a current client of this provider

They do house cleaning for me. I would like more communication from them about my long-term care insurance, they are supposed to take care of it.

October 13, 2020

By Roy C_5

I am a current client of this provider

It improves my life very much. I like that my caregiver comes early and I have the rest of the day to myself.

September 24, 2020

By Anne W_2

I am a current client of this provider

I can't leave him alone, and knowing I can call them is huge for me. Their adaptability and the caregiver's knowledge.

August 10, 2020

By Pauline E

I am a current client of this provider

He has been weak. They get him up and moving around. I would recommend them. They have been consistent. When people haven't been able to show up, they have been replaced.

August 10, 2020

By Judy S_28

I am a past client of this provider

She was always on time. My caregiver, she and I got along very, very well. I felt like she was a friend. I liked everything she did for me.

May 20, 2020

By Christine S_12

I am a past client of this provider

The education of the staff makes them very knowledgeable and helpful. I like that they are very prompt in getting ahold of you.

April 17, 2020

By Anonymous_3638

I am a current client of this provider

The people they send are usually very knowledgeable and willing to work. Their billing drives me nuts because sometimes I get invoices and sometimes I don't. They are supposed to submit it to my insurance company and I am always having to fight with that.

March 17, 2020

By Lois W_2

I am a past client of this provider

We needed another body who was caring. I liked that they were able to provide service on short notice. Most of the caregivers were excellent.

March 09, 2020

By Collin F

I am a current client of this provider

We were used to having the same personnel, and suddenly we are getting different substitutes on our two weekend days. Continuity is important. They have good quality of care.

November 11, 2019

By Debra B_1

I am a past client of this provider

I'm the one who took care of the services. Luckily, she's a lovely mom. She has dementia, but she is very pleasant. They were very good. I liked the staff that helped assist and train. I didn't meet any other caregivers except for one.

October 10, 2019

By Cheryl R_4

I am a current client of this provider

They have helped her greatly. They assist her. They prepare food and meet her needs. They have a fast response time.

September 12, 2019

By Jeannine G

I am a current client of this provider

I need the help they provide. I like the quality of the person who comes and helps.

September 05, 2019

By Brian B_4

I am a current client of this provider

I worry less and have to travel less since she lives 1800 miles away. My mom likes it because she's happy with them, and I think she trusts my employer and haven't had any problems since we switched.

June 10, 2019

By MaryJo L

I am a current client of this provider

I appreciate knowing that she's here, and if I need anything, she can help. She knows us very well. She does our laundry and cleans for us. The caregiver that we have is magnificent. She's a godsend for us.

June 10, 2019

By Beverly B_1

I am a current client of this provider

They have helped by providing me with the right people and always have the right person here. I like the caregiver that I have. They provided me with a very nice helper.

May 20, 2019

By Denise C_4

I am a past client of this provider

They took good care of him, and he was still standing when I got back. The people were very friendly, efficient, and on time.

May 02, 2019

By Echo R

I am a past client of this provider

For the time we had them, it was important to know he was in good hands when we were not there. I like the actual nurse that had been assigned for our family, but in general the company was very easy to work with.

April 02, 2019

By Betty S

I am a current client of this provider

It puts my mom at ease, which puts me at ease because she needs the help. She is personable and gets to know my mom. She works with my mom.

April 01, 2019

By Karla B

I am a past client of this provider

I would have had to go into a skilled nursing care otherwise. The one caretaker I had, Anna, made me a lot of personal recipes for me, which was nice because I wasn't able to cook a lot. They are very professional and kind. They give the impression that they really care. The mix of the people they sent and the office staff was really a pleasure to work with.

February 12, 2019

By Kelly F

I am a past client of this provider

The caregiver got my arm to move. The people were very friendly.

December 01, 2018

By Anonymous_926

I am a current client of this provider

They are consistent and check in on my loved one regularly. They only send one, so it's steady. They are doing well for my loved one.

September 11, 2018

By Ken K_1

I am a current client of this provider

They are reliable and have backup caregivers just in case something happens. They are reliable and on time. I've never had someone refuse to do what I ask.

July 19, 2018

By Barbara T

I am a past client of this provider

They helped by driving me to the doctor and waiting while I was there. They also helped by providing the care that I need. So far, it's really been just what I needed.

July 02, 2018

By Kaye M

I am a current client of this provider

When I need them, they are wonderful. I have only had them a few times. I have recommended BrightStar Care before. I have rheumatoid arthritis, and sometimes I can do things and other times I can't. They are willing to work with me when I am able to do those things and are accommodating when I do need help.

May 18, 2018

By Jill B_7

I am a current client of this provider

I don't have to do it. I've been his caregiver forever. People are nice. The workers show up on time and do the job.

March 01, 2018

By Mary Therese O

I am a current client of this provider

They give good service, they're always very pleasant, and they always try to make sure that someone comes that they think I would like. I have had BrightStar Care for four years. The caregiver I have was with us when my husband passed, and she took very good care of my husband.

January 23, 2018

By John H

I am a current client of this provider

Nobody is perfect, but they do better than most of the other services I've had. I work full time, and it's very important for the caregiver to be here on time so I can stick to my schedule, and they have always been faithful and informative. They are important because I need bathroom assistance, and they make my life easier in that respect.

November 01, 2017

By Thelma F_1

I am a current client of this provider

BrightStar Care's employees are inexperienced, and sometimes I have a hard time to communicate with them. The caregivers are able to help me in my daily life easier, like driving me where I need to go.

September 20, 2017

By Lila B

I am a current client of this provider

The caregiver is always on time and friendly. I quit my job about a year ago to take care of my loved one, and it's driving me crazy. It's demanding. My mom mentioned the other day that the caregiver knows ahead of time what my mom needs.
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About BrightStar Care Greater Scottsdale

BrightStar Care Greater Scottsdale is an in-home care provider serving Scottsdale, Arizona and the surrounding area. BrightStar Care Greater Scottsdale offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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