
Orchard Hills Assisted Living Eau Claire, WI
Offers Assisted Living and Nursing Homes
8 Reviews

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Reviews of Orchard Hills Assisted Living
Assisted Living Reviews for Orchard Hills Assisted Living
August 27, 2012
I visited this facility
The tour of the facilities was done really well. The staff explained all of the aspects of the place very well. They answered the questions my grandma had. All of the staff we saw seemed like they liked what they were doing and were smiling. When we toured the actual living area my grandma thought it was too small for her and she didn't really like the decor. I thought it was fine but those were her personal preferences. The staff assured her that she could change the decor to her liking since it would be her personal area. We saw the dining area and it looked nice. The residents seemed to be enjoying their food and were talking to each other. In the end, my grandma decided that she would rather find a condo or something similar to that. She felt that although she thought the facility was nice and seemed to be very well run, she needed more room for entertaining and wanted more privacy.
February 06, 2012
I visited this facility
We really liked the outside look of the Orchard Hills assisted living facility. While searching for a place for our aunt to live in the area, we decided to stop in. Despite not having an appointment, they very graciously gave us a tour. We could see that the facility could accommodate all levels of ambulation.
The interior foyer had lovely, fresh smelling flowers that made it immediately welcoming. The decor was fresh, airy and bright with very nice furniture and decorations.
The outside grounds offered great access for the residents to enjoy walking around safely with regularity. There is also plenty of space to have outdoor parties and picnics.
There were hardwood floors throughout the private units, which really adds a richness to the decor. The private rooms featured also have plenty of space and are very nicely decorated according to each resident's taste. Each unit also had plenty of natural light and fresh air.
The activity rooms were spacious, with comfortable furniture and tables for crafting, playing games and other activities. The seniors easily socialize, watch TV and films and participate in many stimulating activities throughout the facility.
Seniors can use the exercise room with treadmills, bikes and weight training equipment and are invited to take instructed exercise classes.
The residents can stretch their legs and get plenty of exercise on the many outings to visit the many Eau Claire eateries, cultural events and other entertainment establishments.
The dining rooms offer plenty of space for seniors to enjoy their healthy and delicious meals. The menus have many interesting options. Seniors may enjoy healthy snacks throughout the day and when requested.
This is a really well designed and maintained facility -- which is why the residents appeared so content in their living environments. The considerate and respectful staff do whatever it takes to ensure that the residents are well cared for.
Nursing Home Reviews for Orchard Hills Assisted Living
September 25, 2020
I am a friend or relative of a current/past resident
Our experience with Orchard Hills was great. The employees are great, they're good and they've been really good to my mother-in-law. We can't go inside, but we did glass visits and they've been really accommodating. Whenever we call with a question, they always answer it. We had a care conference yesterday via the phone, and they were really good at answering all the questions. Sometimes we call to inquire how she's doing and stuff, it takes them a little while to get back to us with the update, but that's understandable. She really likes their food. The only thing I wish is that I wish they would push her more to do activities. Maybe that'll happen once she gets into long-term care, but that's her personality and not the staff. The place itself seems very clean from what we could see. They're all expensive, but I think this one is pretty comparable to other places in the area. She self-pays so it's expensive.
May 19, 2017
I am/was a resident of this facility
I was in rehab at Dove West after knee replacement. I found it to be wonderful. The staff went out of their way to be helpful and I never had to wait for help. The rehab was tough but I am still going there for PT. I really have no complaints at all except the food could have been a little better. Overall I would recommend them!
October 23, 2016
I am a friend or relative of a current/past resident
My mother was a resident in the Reflections wing (hospice) of Dove Healthcare West for six months during 2016. As my mother’s health declined she was unable to do many of the things at home that she used to do, and not being able to do those things was a constant reminder for her of the losses she was experiencing in her decline.
When it became apparent Mom could no longer live at home, and we were unable to continue caring for her, we made that difficult decision to move her to Dove. At the time I don’t think any of us (including Mom) realized how the move would actually improve her quality of life to the degree it did.
At Dove, the focus was on what she COULD do. The nurses checked her oxygen tanks and monitored her medications so we didn't have to worry if she had taken the right pill at the right time. Her room was cleaned for her, her laundry was done for her, she got her hair done weekly and enjoyed whirlpool baths. She loved that someone else did the cooking now. (Many people like to complain about institutional food, but both I and my mother thought that Dove made a special effort to provide a varied menu and she had no complaints, ever.) Dove had activities when she felt like socializing and when she didn’t, that was okay with them too. In her room in the Refections wing we were allowed to hang pictures and bring in many personal items from home to make her new room feel more comfortable. Being surrounded by her things helped Mom to adjust and I appreciated that Dove encouraged us to do this. Because she was now being well cared for by professionals at Dove Mom regained the energy to resume her interests (reading, knitting, puzzles, visiting with and calling her friends) – things that were declining for her while at home due to a lack of energy just trying to get through each day.
I have been so impressed with the attention and care Mom received from all the staff at Dove, (including housekeeping staff, food service, the hair stylist, activities director, as well as her entire care team — to name a few of the many people who assisted her in some way). The nursing staff on the Reflections wing are deeply caring professionals who treated her as their number one priority. Everyone is friendly. I remember on the day Mom was admitted how professional and courteous the staff was to us under what was a very stressful situation for us at the time. They made us feel welcome and that meant a lot.
No one really wants to leave their home and go to a nursing home when the time comes. One day Mom told me she felt safe and content at Dove. During the time we were caregivers for her in her home my time (and other family members' time) was spent seeing to her immediate needs, managing her medications and attending to the routine daily things that happen in a home. There was no quality time to appreciate our last days together as we were constantly worried about her, as well as being tired and stressed. Once she moved to Dove the worry was lifted, we got that precious quality time back and were able to spend time visiting and enjoying every moment we still had together. Mom was happy and that made me, as her daughter, happy too.
September 19, 2016
I visited this facility
Dove Healthcare was very nice, and overall we were pleased. The staff was very friendly and hopeful. We tried the food, and it seems OK.
September 24, 2012
I visited this facility
My grandmother was admitted to the Dove center wing for assisted living as it was the most reasonable for her insurance. The assisted living center was in my mind not what I would consider as a very good place for assisted living. My grandmother was constantly complaining about not getting the attention or assistance she needed. She was bedridden for the most part and it would take several minutes for someone to come assist her when she called for someone. While my grandmother can be stubborn, she was not happy with her stay at all. Also, while the facility was kept clean for the most part, it was not spotless. The employees however, were generally friendly and did keep her medicine on a regular schedule. It would increase my liking of the facility if they kept the place a little cleaner and were more attentive to the patients' needs. Perhaps they need to hire a couple more employees to keep things running a little more smoothly.
July 23, 2012
I am a friend or relative of a resident
I kind of feel the elderly here were treated like children. Older people have a right to some dignity. Also, the staff called at a drop of a hat. I understand needing to get in touch with someone's guardian, but some things can wait until a reasonable hour. On the whole I didn't find the facility better or worse than any other, but nursing homes in general a dismal. Upon entering one, you have the feeling of I'd rather be dead than end up here. The food was subpar and very repetitive. It's nice that local school children come and visit, but at the same time it sort of makes the residents like a display object. It also seemed like the resident didn't get outside much or even off of their wing. I liked that they still facilitated the opportunity to vote for residents, and make the effort to celebrate holidays and birthdays. They tried to forge some sense of community with the residents.
Services and Amenities of Orchard Hills Assisted Living
Costs
- All Inclusive Rent
Room and housing options
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Diet
- Diabetic
Languages
- English
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 525387
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 30
- Respite Care
Range of services
- Occupational Therapy
Types of care
- Meal Preparation
About Orchard Hills Assisted Living
Orchard Hills Assisted Living is a senior living provider in Eau Claire, Wisconsin that offers residents Assisted Living and Nursing Homes. Contact Orchard Hills Assisted Living for more details on services and rates.
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