The Best Assisted Living Communities in La Crosse County, WI

"My mother is in Laurel Manor. I have nothing, but good things to say about the care that she was given there. Their facility is small. They have 22 rooms. They have a communal dining area with a TV. They do activities, and they have volunteers that come in. They do exercises twice a week with other volunteers that come in and do activities. In fact, I also have some friends that we try to get there once a month to do some activities. They are able to go across to the nursing home right next door, which is part of the same care center for religious services. They have mass, and they have Lutheran services over there. They'll sometimes have entertainment. The residents at Laurel Manor are invited over for that as well. It's clean. I got to know the women that are working each time I come, and they all are so helpful. I couldn't ask for anything more really. The food there was great. She got two meals a day, lunch, and dinner. They have a choice of two things for each meal, which was helpful. If you don't like this, you might like that. They were on their own for breakfast, and I would take her milk and energy bars she can snack on for breakfast. Her room is lovely. It's actually a small apartment. She has a bedroom and a bath, and she has a little living room and a kitchen. It's open enough that she can move around with her walker. We were invited to bring our own TV for her in her room, and they had cable hooked up for her. It is really nice. If she could have stayed there, I would have loved for her to stay; she just needs a little more help. They would tell me if there was a problem or if she needed something. They were a big help. She never went hungry there. They come in and clean once a week. They do her laundry once a week. Their facility is spotless and well taken care of. The value for the money is wonderful; it was reasonable."

"I used to live at a senior community center in La Crosse called Eagle Crest South. I was there for independent living and liked it there. I lived through the pandemic with them. They had to stop the dining in unison so they had to deliver our food, and control interactions with staff and outside visitors. They had clear guidelines for things and followed up when there was a problem. The administrator was particularly very good at that. They were innovative. They had potlucks and entertainment with new foods and things like that. They did outside events. They let people start programs, too, so we started a lecture series that was once a month. We also did a monthly tea. The value for money was good. The price was lower than some of the other places."

"We visited the Eagle Crest Communities in La Crosse. The facilities were fine and they had a nice range of care. From an individual, more senior living type of care, to memory care, and expanded assisted living. They also had two levels of assisted living, which was interesting because the other places didn't have that. Then on top of the two levels of assisted living, they had memory care, which is their highest level. We looked at their assisted living during our visit. We checked the dining area, and their facilities in general. The floor plan was very good, they had a couple of different options, and it seemed to be very clean. Of the places we visited, it was the only one that offered memory care, so if you have people who were beginning to have signs of dementia but didn't need a nursing home, then this place would be a very good option for them."

"I chose Benedictine Living Community La Crosse because the price was better and the people were very friendly. I have a dog and I have no problems with that. The food is very good. They have soups and salads every day. They have very good choices. The staff is very friendly, and they keep coming and checking on you. If you're late for a meal, they're here to find out why. They're doing hamburgers, pork chops, chicken strips, ham, tuna salad, jelly sandwiches, breaded chicken, and barbecue pork on a bun. They're very clean. They're putting a new roof on. I don't see anything wrong. They had music, they made cookies for Cookie Day, and we did bingo, puzzles, and get-togethers. The rooms are a little bit smaller than what they could be. The layout is good. I wish they'd have like another foot in the bedrooms. They welcome animals."

"We visited Hillview Terrace, and the rooms were pretty much what I expected. The staff were helpful. The place was pretty basic, and the dining facilities looked fine. They had outings once or twice a week. "

"Shelby Terrace Assisted Living is a very convenient location for my mom. I would say it's well-appointed with nice accommodation. It's also friendly. I saw the dining area and I saw a sample of what the menu would be. It's limited because it's two meals a day instead of three, but they offer the option for more if you want to pay for it. It all seemed quite reasonable. It was somewhat dated, but it's adequate."

"My mother-in-law moved to Eagle Crest North. The staff is very caring and very attentive. The security, as far as the memory care, is very good. She has a very nice one-bedroom suite overlooking a pond and some evergreen trees. It's scenic. It is a large room with a separate living area and a kitchen that's somewhat functioning. The food is good and there's a nice variety of residents that she's able to interact with, and other activities. My mother-in-law is very happy with them. Their price is on a par with other facilities. I don't think there's an exceptional amount of value, but I also don't think it's over-priced."

"Hearten House III is a memory care unit with 12 residents. They're a part of the Eagle Crest. They gave us a tour, and we picked a room because they had several rooms vacant. One of the directors of the whole Eagle Crest gave us a tour along with the director there. They showed us several rooms, and we chose one with a view. They introduced us to the nurse. There's a nurse on staff Monday through Friday, and two other workers for all shifts. We're very pleased. She sat with us and answered any questions and concerns we had, before we left. The thing I liked the most right now is how small and intimate it is. They told me that they will have activities every day for the residents to do. We saw them doing puzzles. They had a sun porch, and out in the back they had raised gardens that they could participate in. They have TV and 3 meals a day. The other thing that really impressed me is that they have eyes on every patient at least once an hour. You want to make sure they're doing things. They don't have to be taking temperatures or anything, but they make sure that they're OK. The food gets prepared at their main facility and trucked out to each of the houses. It was clean. It was open. They have short hallways, so that mom wouldn't have to walk very far to get to activities. They have places where they could go outside and sit on a porch. They have an activity room. If a family came and wanted to do some activities, they could close the doors; this room is available to use. They were so kind, so caring, and understanding. They do the meds in packs, so I won't have to worry about the meds anymore. I was very impressed. The facility has been recently remodeled with new floors, new carpeting, and painted. it's lovely and very comfortable."

"I went to Prairie Home, and I would have given it a 5. The tour was excellent, but it was too far from me. I liked the staff, it was all on ground level, which I liked. It was smaller, the activities were good, and the meals were fine. If they were closer, my mother would have been there in a heartbeat. The staff was wonderful, very accommodating, and very caring."

"Pleasant Valley Seniors has been very good, and we're very happy with it. It's a lower cost, affordable, and small senior home. The staff is very pleasant and very friendly. They do card games, board games, and a common area with a television, but there are no fancy amenities at this place."

"I happened to visit Caledonia Care and Rehab Buck, once my co-worker asked me to accompany him as he wanted to see his Mother in law. This was my first visit to any such facility and I had fairly high standards in my mind. Once we entered the facility, we did not find any parking place. It took us some time to park the car at some distance away and then enter the facility. Staff was not present at the reception so we had no one to guide us to her room. We managed to find the room and met the old lady. She was very unhappy about the behavior of the staff and food standard. She wanted to quit this facility as soon as possible. We found the corridors untidy and the building in a miserable condition. Mean while, the waitress had brought her lunch. The quality of food was low and utensils were not clean too. The residents were quite a few in numbers and looked gloomy. I did not find any life or home like environment here. The nursing staff was not present and we found no arrangements to handle the patient. My co-worker promised the lady to find some alternate arrangements for her. I was not impressed with the facility and would not recommend for loved ones. "

"We visited a family friend at Morrow Memorial Home. This is one is a lot larger. It had a kitchen area and she had a lot of room. She even had a big window that looked to the backside part of a park area. It seemed expensive. It looked really expensive, though I'm not sure of the price. She just had everything. The staff is great and very accommodating. It seemed like they were concerned. It's in a good location. The place is really clean. A lot of the staff is very helpful. "

"The only staff that we met at Sugar Loaf was the coordinator, and she has been really great. The facility is beautiful. What they have are apartments that are more independent, like in their assisted living facility. They do have tons of activities, from bingo and movies to exercise classes to outings and parties. They even have an exercise room. I really do like this facility, as it’s really nice. "

"I like Roger Metz Manor, and I think it's a nicer place than others I have visited. I also like that they have single rooms available. The community is right on a park, it's clean, and its got a great view. The person who gave me the tour was fine, and was the same person who accommodated me for their sister community."