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Avamere Heritage Rehabilitation of Tacoma
7411 Pacific Avenue, Tacoma, WA 98408
Featured Review
5
|
January 4, 2016
This rehab is a very nurturing & friendly place. The CNA staff is above average in caring, patience & promptness to call lites. They are friendly & always willing to do what it took to make the patients comfortable. The folks who provide physical & occupational therapy are excellent at what they do. They tailor the programs to do the most good for the individual, without making it overly taxing. It was fun to do the exercises because the technicians found ways to make it fun & relaxing. I could feel myself getting stronger as I followed their suggested exercise schedule. I appreciated the sense of humor & genuine feeling of being cared for. The nurses were excellent as well. I was impressed by their genuine concern for my comfort & medicinal needs. These nurses all had a deep commitment to the patient's well being. They were dedicated & professional. The admin staff were also highly concerned with the care & comfort of the patients. The smallest issues or questions I had were addressed with promptness & professionalism. They all had a good sense of humor as well. I got the impression they really loved their jobs & helping people. Oh, I can't say enough about the food. The chef prepared food so good & nicely plated that you forget he's cooking for so many people & think he's just made your meal alone. He even garnished with parsley! My room mate & I really noticed when he took days off. He even came to individual's rooms to take meal preferences for the weekend. The folks at this facility gave me a sense of well being. I felt like they really cared about improving my health conditions. I highly recommend this rehab facility. I will return to recover after my knee replacement surgery in the near future. The only negative comments I could make would be the housekeeping, or lack of it. I didn't care if the floors didn't get swept or mopped regularly because I preferred to focus on the great care they gave me. But, in the month I was there, in two different rooms I only remember the floors being swept or mopped maybe twice. Once was to clean up glass breakage on the floor. Hopefully, the housekeeping practices will improve.
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About Avamere Heritage Rehabilitation of Tacoma in Tacoma, Washington
Start your path to healing at Avamere Heritage Rehabilitation of Tacoma. Our community offers skilled nursing, rehabilitation, long-term care, and respite care for seniors in the Tacoma, Washington area.
Everything we do centers around our patients - from activities to amenities to the care we provide. It's all a part of our mission to enhance the life of every person we serve.
Heal and rehabilitate the Avamere way. Call today to schedule a tour!
Medicare
Health
2.0
Overall
1.0
Quality
2.0
Staff
1.0
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Reviews of Avamere Heritage Rehabilitation of Tacoma in Tacoma, Washington
3.5
(4 reviews)
Susan
3
|
November 21, 2017
Avamere Heritage Rehabilitation of Tacoma had all their residents up and out of their rooms, but their amenities were greatly diminished and it was run-down looking. It didn't smell bad and the carpet wasn't stained. It was just old and dark. The staff was very pleasant and cheerful, but it didn't seem like there was a lot of stimulation for the patients there.
Provider Response
babyann41
1
|
September 25, 2017
My father WAS a resident there, he has congestive heart failure amongst other things and the main thing to look for is weight, daily weigh ins are necessary. The fact that he put on 24 pounds in three weeks was of no concern to this facility. They lie. They stumble over their words and the doctor there cannot tell you if he ordered a procedure or not. They will tell you that they hold your bed for 30 days but what they mean is for a fee of $252.00 a day out of pocket. I understand that when you leave there and go to a hospital you sign a release but according to them you don't. They did not provide care that was in any way acceptable. Please due your due diligence when looking for nursing facilities for loved ones. This is not the place
Provider Response
a-thankful-sister
5
|
May 30, 2017
They did wonders with my brother. When he arrived, he was delusional and constantly wanted to leave. Because of his kind nurses and the understanding care of the director and the psychiatric social worker as well as the medical care and good meals, he is back to being himself after three months and was able to be discharged to a nice retirement community, which they found for him. I am so thankful to them.
Provider Response
PlumSweetUSA
5
|
January 4, 2016
This rehab is a very nurturing & friendly place. The CNA staff is above average in caring, patience & promptness to call lites. They are friendly & always willing to do what it took to make the patients comfortable. The folks who provide physical & occupational therapy are excellent at what they do. They tailor the programs to do the most good for the individual, without making it overly taxing. It was fun to do the exercises because the technicians found ways to make it fun & relaxing. I could feel myself getting stronger as I followed their suggested exercise schedule. I appreciated the sense of humor & genuine feeling of being cared for. The nurses were excellent as well. I was impressed by their genuine concern for my comfort & medicinal needs. These nurses all had a deep commitment to the patient's well being. They were dedicated & professional. The admin staff were also highly concerned with the care & comfort of the patients. The smallest issues or questions I had were addressed with promptness & professionalism. They all had a good sense of humor as well. I got the impression they really loved their jobs & helping people. Oh, I can't say enough about the food. The chef prepared food so good & nicely plated that you forget he's cooking for so many people & think he's just made your meal alone. He even garnished with parsley! My room mate & I really noticed when he took days off. He even came to individual's rooms to take meal preferences for the weekend. The folks at this facility gave me a sense of well being. I felt like they really cared about improving my health conditions. I highly recommend this rehab facility. I will return to recover after my knee replacement surgery in the near future. The only negative comments I could make would be the housekeeping, or lack of it. I didn't care if the floors didn't get swept or mopped regularly because I preferred to focus on the great care they gave me. But, in the month I was there, in two different rooms I only remember the floors being swept or mopped maybe twice. Once was to clean up glass breakage on the floor. Hopefully, the housekeeping practices will improve.
Provider Response
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