The Crossings at Bon Air

Offers Assisted Living, Independent Living, and Memory Care

13 Reviews

$$$$

9100 Bon Air Crossings Drive

Richmond

23235

The Crossings at Bon Air

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4.5 13

Shirley 2018-09-29 The Crossings at Bon Air only had independent living available, and their apartments were lovely, but you'd have to rent the furniture, so it wasn't affordable. They had a nice, open lobby where some of the residents were sitting around reading the paper. The person who gave us the tour was very nice; I liked her a lot. I didn't really see an area where the residents can go and sit outside, and that's really important. I visited this facility

5 4 1

W.B. 2018-06-25 We really liked the Crossings at Bon Air. Everybody from assisted living and independent living lived in the same building, so you have a mixture of people, and that was nice. They have card games, arts and crafts, music to sing to, and they take them out on a bus. We saw a 1-bedroom, studios, they were all very nice, and they all came with little kitchens. They had an exercise room, a beauty room for haircuts and stuff, and a bar area where you can go once a week. The staff was very good, very knowledgeable, and very helpful. I feel that if Mom decided to move, that would be the place she would go. I visited this facility

5 5 1

Craig087273 2017-04-11 The Crossings at Bon Air was lovely, and we were very impressed with it. The staff who gave us the tour took a lot of time to take us around. It was a lovely place and one we would consider when Mom is ready to move into a place. They had a library, a cocktail center, a chapel, a hobby room, and an exercise room. The staff seemed very nice. I visited this facility

5 5 1

Darlene035565 2016-09-14 We were pleased with Crossings at Bonaire, and we placed our mother there. I think the amenities are good. There is a gym, and they have a lot of activities. They have activities every day. The food is fine. I visited this facility

5 5 1

JB 2020-10-02 The Crossings at Bon Air's rates were a little on the high side for my budget. They were like at the very top of the money that I wanted to spend. It was very nice; however, my impression of it, because they have all levels of care on that campus, and this is the reflection on them, it seemed like I would have been in a nursing home. I guess that's maybe because I could see those locations across the street. One of the things I wanted to make sure was that there was some distinction between independent and the next level of care. I was impressed with the balcony that they have and I believe this one has a big window as well. It had all the amenities, it's that the price was going to be higher for me because after all, I am retired living on a fixed income. There wasn't a lot of storage per se in the unit, but the unit itself was 700 square feet and that's about 150 more than some of the places I looked at. The apartment was very nicely laid out. I visited this facility

5 5 1

LF 2020-04-10 My dad was a resident of The Crossings at Bon Air, the place was fine. The food was good, his room was lovely, and the staff was fine. It met all of his expectations and I would recommend the place. The staff had helpfully gotten him out of the 2-bedroom to the 1-bedroom. When he first moved in, he wanted a 1-bedroom but they only had a 2-bedroom available, so they urged him to get into the 2-bedroom and they'd move him into a 1-bedroom when it became available. But if he were to wait without being a resident, he won't be a priority over those that are already residents, so they lived up to their commitment. It's a very nice place, they've got a library, a social area and happy hour every day. They have a lot of activities available, and the value or pricing is fine. I am a friend or relative of a current/past resident

5 5 1

Carolinian 2018-07-09 Our mother has been a resident of The Crossings at Bon Air in Richmond, VA for 8 years. During this period, she has reported to management there continuing problems with poor quality meals and poor service in their dining room. This is unfortunate, as our mother and other residents look forward to socializing over a decent evening meal. Until management recognizes and fixes this problem, we cannot recommend The Crossings. I am a friend or relative of a current/past resident

5 2 1

Fred161221 2017-01-11 The Crossings has independent living, assisted living, and memory care; it’s a much larger facility. It’s very attractive and has a fair amount of activities. The staff is very nice, but the food is awful, and the pricing is very high. The people were very nice and accommodating. I am in a 1 bedroom apartment; it’s nice but it lacks closet space. It has a full kitchen. I am on the 3rd floor, and it had a balcony -- which is nice. They do offer shuttle service to shopping, banking, and doctor visits. They have a very small kitchen which they use as an excuse for cooking terrible meals. I am/was a resident of this facility

5 4 1

Caring6783 2016-07-08 The Crossings at Bon Air has several different buildings for independent, assisted, and memory care. They had everything there. I looked at the one-bedroom and maybe I could fit into that because it was very large with its own kitche and a washer and dryer, but you bring in your own furniture. The entrance fee is not extravagant, but the rent for a two-bedroom is more than I can afford. The place was just built a few years ago, so everything was top notch. Some of the units have little balconies and allow pets. The staff was nice, answered all of my questions, and showed me around. They had a lot of trips which I'm interested in, physical therapy, and different classes. I visited this facility

5 5 1

Caring101851950 2015-02-10 I was very impressed with The Crossings at Bon Air. The only thing I didn't like about it is that it is very, very big. The building is very big, and it is several stories. However, their activities were a lot more varied. The people were more interested in informing you what the place was like. The dining room was fine. The menu gave you choices. They even had a 5 o'clock bar. They gathered for happy hour, and everybody was allowed one glass of wine. The place looked really good. The hallways were nice and wide. There were lot of paintings. The rooms were very nice. I would consider this place. I visited this facility

5 4 1

Deborah32 2014-07-30 The Crossings was a really nice facility, but they did not have a full kitchen. The staff was wonderful. The people were very good. They bent over backward. They support each other. I was very impressed with everyone that we met. I visited this facility

5 5 1

Caring85089150 2014-06-17 My mother moved to Crossings at Bon Air, and it's fantastic. The staff is excellent. They are very good. Her room has one bedroom, a living room, a huge bath, and a full kitchen. Their dining room is beautiful with tablecloths. They have different menus every day. They have two different entrées plus a standard menu for all their meals. They have every kind of activity you can imagine. They have bingo, bridge, and hand-and-foot. They have social activities. They have a pub there for everyone to meet in the evening before dinner and have a glass of wine. They have their own physical therapy and hairstylist right there in the building. They have a beautiful piano and two large-screen TVs in their lobby. It is beautiful. I am a friend or relative of a resident

5 5 1

kfb2 2012-06-28 For the most part, The Crossings at Bon Air has been a good experience. The staff truly cares about the residents. They are attentive and respond in a timely way to immediate concerns of the residents. The food is o.k., not fabulous. Our main complaint has been the lack of outings for the residents (though they are in independent living, most are not driving) and also activities in house that engage the residents from the perspective of feeling like they still make a difference and can give back to the community and be engaged with the community. Most of the activities at this time are more along the lines of games, outings to the grocery store, bank, library, etc., with an occasional nighttime outing. I believe the new activities director is working hard, but she needs more help and funding. Correspondence from the director of the facility has been less than satisfactory. I am a friend or relative of a resident

5 4 1

9100 Bon Air Crossings Drive, Richmond, VA 23235

Call (800) 385-2527

The Crossings at Bon Air (800) 385-2527

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Reviews of The Crossings at Bon Air

13 Reviews Write a review

Food

(2 Reviews)

Staff

(5 Reviews)

Facility

(5 Reviews)

Activities

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Value

(2 Reviews)

Assisted Living Reviews for The Crossings at Bon Air

September 29, 2018

By Shirley

I visited this facility

The Crossings at Bon Air only had independent living available, and their apartments were lovely, but you'd have to rent the furniture, so it wasn't affordable. They had a nice, open lobby where some of the residents were sitting around reading the paper. The person who gave us the tour was very nice; I liked her a lot. I didn't really see an area where the residents can go and sit outside, and that's really important.

June 25, 2018

By W.B.

I visited this facility

We really liked the Crossings at Bon Air. Everybody from assisted living and independent living lived in the same building, so you have a mixture of people, and that was nice. They have card games, arts and crafts, music to sing to, and they take them out on a bus. We saw a 1-bedroom, studios, they were all very nice, and they all came with little kitchens. They had an exercise room, a beauty room for haircuts and stuff, and a bar area where you can go once a week. The staff was very good, very knowledgeable, and very helpful. I feel that if Mom decided to move, that would be the place she would go.

April 11, 2017

By Craig087273

I visited this facility

The Crossings at Bon Air was lovely, and we were very impressed with it. The staff who gave us the tour took a lot of time to take us around. It was a lovely place and one we would consider when Mom is ready to move into a place. They had a library, a cocktail center, a chapel, a hobby room, and an exercise room. The staff seemed very nice.

September 14, 2016

By Darlene035565

I visited this facility

We were pleased with Crossings at Bonaire, and we placed our mother there. I think the amenities are good. There is a gym, and they have a lot of activities. They have activities every day. The food is fine.

Independent Living Reviews for The Crossings at Bon Air

October 02, 2020

By JB

I visited this facility

The Crossings at Bon Air's rates were a little on the high side for my budget. They were like at the very top of the money that I wanted to spend. It was very nice; however, my impression of it, because they have all levels of care on that campus, and this is the reflection on them, it seemed like I would have been in a nursing home. I guess that's maybe because I could see those locations across the street. One of the things I wanted to make sure was that there was some distinction between independent and the next level of care. I was impressed with the balcony that they have and I believe this one has a big window as well. It had all the amenities, it's that the price was going to be higher for me because after all, I am retired living on a fixed income. There wasn't a lot of storage per se in the unit, but the unit itself was 700 square feet and that's about 150 more than some of the places I looked at. The apartment was very nicely laid out.

Provider Response

Thank you for your review. Here at The Crossings at Bon Air, we strive to give all of our residents a great life.

April 10, 2020

By LF

I am a friend or relative of a current/past resident

My dad was a resident of The Crossings at Bon Air, the place was fine. The food was good, his room was lovely, and the staff was fine. It met all of his expectations and I would recommend the place. The staff had helpfully gotten him out of the 2-bedroom to the 1-bedroom. When he first moved in, he wanted a 1-bedroom but they only had a 2-bedroom available, so they urged him to get into the 2-bedroom and they'd move him into a 1-bedroom when it became available. But if he were to wait without being a resident, he won't be a priority over those that are already residents, so they lived up to their commitment. It's a very nice place, they've got a library, a social area and happy hour every day. They have a lot of activities available, and the value or pricing is fine.

Provider Response

Thank you for sharing your feedback! Our top priority is to create a wonderful environment and life for our residents.

July 09, 2018

By Carolinian

I am a friend or relative of a current/past resident

Our mother has been a resident of The Crossings at Bon Air in Richmond, VA for 8 years. During this period, she has reported to management there continuing problems with poor quality meals and poor service in their dining room. This is unfortunate, as our mother and other residents look forward to socializing over a decent evening meal. Until management recognizes and fixes this problem, we cannot recommend The Crossings.

January 11, 2017

By Fred161221

I am/was a resident of this facility

The Crossings has independent living, assisted living, and memory care; it’s a much larger facility. It’s very attractive and has a fair amount of activities. The staff is very nice, but the food is awful, and the pricing is very high. The people were very nice and accommodating. I am in a 1 bedroom apartment; it’s nice but it lacks closet space. It has a full kitchen. I am on the 3rd floor, and it had a balcony -- which is nice. They do offer shuttle service to shopping, banking, and doctor visits. They have a very small kitchen which they use as an excuse for cooking terrible meals.

July 08, 2016

By Caring6783

I visited this facility

The Crossings at Bon Air has several different buildings for independent, assisted, and memory care. They had everything there. I looked at the one-bedroom and maybe I could fit into that because it was very large with its own kitche and a washer and dryer, but you bring in your own furniture. The entrance fee is not extravagant, but the rent for a two-bedroom is more than I can afford. The place was just built a few years ago, so everything was top notch. Some of the units have little balconies and allow pets. The staff was nice, answered all of my questions, and showed me around. They had a lot of trips which I'm interested in, physical therapy, and different classes.

February 10, 2015

By Caring101851950

I visited this facility

I was very impressed with The Crossings at Bon Air. The only thing I didn't like about it is that it is very, very big. The building is very big, and it is several stories. However, their activities were a lot more varied. The people were more interested in informing you what the place was like. The dining room was fine. The menu gave you choices. They even had a 5 o'clock bar. They gathered for happy hour, and everybody was allowed one glass of wine. The place looked really good. The hallways were nice and wide. There were lot of paintings. The rooms were very nice. I would consider this place.

July 30, 2014

By Deborah32

I visited this facility

The Crossings was a really nice facility, but they did not have a full kitchen. The staff was wonderful. The people were very good. They bent over backward. They support each other. I was very impressed with everyone that we met.

June 17, 2014

By Caring85089150

I am a friend or relative of a resident

My mother moved to Crossings at Bon Air, and it's fantastic. The staff is excellent. They are very good. Her room has one bedroom, a living room, a huge bath, and a full kitchen. Their dining room is beautiful with tablecloths. They have different menus every day. They have two different entrées plus a standard menu for all their meals. They have every kind of activity you can imagine. They have bingo, bridge, and hand-and-foot. They have social activities. They have a pub there for everyone to meet in the evening before dinner and have a glass of wine. They have their own physical therapy and hairstylist right there in the building. They have a beautiful piano and two large-screen TVs in their lobby. It is beautiful.

June 28, 2012

By kfb2

I am a friend or relative of a resident

For the most part, The Crossings at Bon Air has been a good experience. The staff truly cares about the residents. They are attentive and respond in a timely way to immediate concerns of the residents. The food is o.k., not fabulous. Our main complaint has been the lack of outings for the residents (though they are in independent living, most are not driving) and also activities in house that engage the residents from the perspective of feeling like they still make a difference and can give back to the community and be engaged with the community. Most of the activities at this time are more along the lines of games, outings to the grocery store, bank, library, etc., with an occasional nighttime outing. I believe the new activities director is working hard, but she needs more help and funding. Correspondence from the director of the facility has been less than satisfactory.

See all Independent Living reviews (9)

Costs for The Crossings at Bon Air

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of The Crossings at Bon Air

Costs

Entry Fee
Assisted Living Starting At: $4995/month
Independent Living Starting At: $3275/month
Memory Care Starting At: $5200/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Activities

Offsite Activities
Religious Services
Fitness Room

Languages

English

General

Resident Capacity: 233
Minimum Age: None
Pets: Yes

Licenses

Licenses: Virginia
State Licenses: 1104508

About The Crossings at Bon Air

The Crossings was designed with your needs in mind. We offer a continuum of care; even if your needs change your address may not. Our bright and airy 1 and 2 bedroom apartments have plenty of space and we have washer/dryers and full kitchens in our Independent Living. Come enjoy our relaxing common areas, outdoor decks and gardens. We also feature a 24 hour call system for peace of mind.

The Crossings at Bon Air

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I visited this facility

I visited this facility

I visited this facility

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I am a friend or relative of a resident

Costs for The Crossings at Bon Air

Photos of The Crossings at Bon Air

Services and Amenities of The Crossings at Bon Air

Costs

Room and housing options

Dining options

Features

Cleaning services

Activities

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General

Licenses

About The Crossings at Bon Air

Map of The Crossings at Bon Air

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