The Crossings at Bon Air only had independent living available, and their apartments were lovely, but you'd have to rent the furniture, so it wasn't affordable. They had a nice, open lobby where some of the residents were sitting around reading the paper. The person who gave us the tour was very nice; I liked her a lot. I didn't really see an area where the residents can go and sit outside, and that's really important.
The Crossings at Bon Air
Offers Assisted Living, Independent Living, and Memory Care
11 Reviews
9100 Bon Air Crossings Drive, Richmond, VA 23235
Call
(800) 385-2527
Reviews of The Crossings at Bon Air
Assisted Living Reviews for The Crossings at Bon Air
September 29, 2018
I visited this facility
June 25, 2018
I visited this facility
We really liked the Crossings at Bon Air. Everybody from assisted living and independent living lived in the same building, so you have a mixture of people, and that was nice. They have card games, arts and crafts, music to sing to, and they take them out on a bus. We saw a 1-bedroom, studios, they were all very nice, and they all came with little kitchens. They had an exercise room, a beauty room for haircuts and stuff, and a bar area where you can go once a week. The staff was very good, very knowledgeable, and very helpful. I feel that if Mom decided to move, that would be the place she would go.
April 11, 2017
I visited this facility
The Crossings at Bon Air was lovely, and we were very impressed with it. The staff who gave us the tour took a lot of time to take us around. It was a lovely place and one we would consider when Mom is ready to move into a place. They had a library, a cocktail center, a chapel, a hobby room, and an exercise room. The staff seemed very nice.
September 14, 2016
I visited this facility
We were pleased with Crossings at Bonaire, and we placed our mother there. I think the amenities are good. There is a gym, and they have a lot of activities. They have activities every day. The food is fine.
Independent Living Reviews for The Crossings at Bon Air
July 09, 2018
I am a friend or relative of a current/past resident
Our mother has been a resident of The Crossings at Bon Air in Richmond, VA for 8 years. During this period, she has reported to management there continuing problems with poor quality meals and poor service in their dining room. This is unfortunate, as our mother and other residents look forward to socializing over a decent evening meal. Until management recognizes and fixes this problem, we cannot recommend The Crossings.
January 11, 2017
I am/was a resident of this facility
The Crossings has independent living, assisted living, and memory care; it’s a much larger facility. It’s very attractive and has a fair amount of activities. The staff is very nice, but the food is awful, and the pricing is very high. The people were very nice and accommodating. I am in a 1 bedroom apartment; it’s nice but it lacks closet space. It has a full kitchen. I am on the 3rd floor, and it had a balcony -- which is nice. They do offer shuttle service to shopping, banking, and doctor visits. They have a very small kitchen which they use as an excuse for cooking terrible meals.
July 08, 2016
I visited this facility
The Crossings at Bon Air has several different buildings for independent, assisted, and memory care. They had everything there. I looked at the one-bedroom and maybe I could fit into that because it was very large with its own kitche and a washer and dryer, but you bring in your own furniture. The entrance fee is not extravagant, but the rent for a two-bedroom is more than I can afford. The place was just built a few years ago, so everything was top notch. Some of the units have little balconies and allow pets. The staff was nice, answered all of my questions, and showed me around. They had a lot of trips which I'm interested in, physical therapy, and different classes.
February 10, 2015
I visited this facility
I was very impressed with The Crossings at Bon Air. The only thing I didn't like about it is that it is very, very big. The building is very big, and it is several stories. However, their activities were a lot more varied. The people were more interested in informing you what the place was like. The dining room was fine. The menu gave you choices. They even had a 5 o'clock bar. They gathered for happy hour, and everybody was allowed one glass of wine. The place looked really good. The hallways were nice and wide. There were lot of paintings. The rooms were very nice. I would consider this place.
July 30, 2014
I visited this facility
The Crossings was a really nice facility, but they did not have a full kitchen. The staff was wonderful. The people were very good. They bent over backward. They support each other. I was very impressed with everyone that we met.
June 17, 2014
I am a friend or relative of a resident
My mother moved to Crossings at Bon Air, and it's fantastic. The staff is excellent. They are very good. Her room has one bedroom, a living room, a huge bath, and a full kitchen. Their dining room is beautiful with tablecloths. They have different menus every day. They have two different entrées plus a standard menu for all their meals. They have every kind of activity you can imagine. They have bingo, bridge, and hand-and-foot. They have social activities. They have a pub there for everyone to meet in the evening before dinner and have a glass of wine. They have their own physical therapy and hairstylist right there in the building. They have a beautiful piano and two large-screen TVs in their lobby. It is beautiful.
June 28, 2012
I am a friend or relative of a resident
For the most part, The Crossings at Bon Air has been a good experience. The staff truly cares about the residents. They are attentive and respond in a timely way to immediate concerns of the residents. The food is o.k., not fabulous. Our main complaint has been the lack of outings for the residents (though they are in independent living, most are not driving) and also activities in house that engage the residents from the perspective of feeling like they still make a difference and can give back to the community and be engaged with the community. Most of the activities at this time are more along the lines of games, outings to the grocery store, bank, library, etc., with an occasional nighttime outing. I believe the new activities director is working hard, but she needs more help and funding. Correspondence from the director of the facility has been less than satisfactory.
Costs for The Crossings at Bon Air
Services and Amenities of The Crossings at Bon Air
Costs
- Entry Fee
- Assisted Living Starting At: $4995/month
- Independent Living Starting At: $3275/month
- Memory Care Starting At: $5200/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 233
- Minimum Age: None
- Pets: All Pets Allowed
Licenses
- Licenses: Virginia
- State Licenses: 1104508
About The Crossings at Bon Air
The Crossings was designed with your needs in mind. We offer a continuum of care; even if your needs change your address may not. Our bright and airy 1 and 2 bedroom apartments have plenty of space and we have washer/dryers and full kitchens in our Independent Living. Come enjoy our relaxing common areas, outdoor decks and gardens. We also feature a 24 hour call system for peace of mind.
Map of The Crossings at Bon Air
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