We went to The Crossings at Bon Air. It was too big for us. For other people, I think it would be fine, but for my mother-in-law, it's too big. The rooms we were shown were empty except for the refrigerator. It was obvious that they hadn't cleaned them up. At this place, we were led around by a marketing person, and she admitted, 'Yes, we haven't cleaned these up. We will fix them up, and they'll look better,' but they didn't look so hot to me. But that place we realized within about 10 minutes was just too big for my mother-in-law. Once we both realized that I probably didn't pay as much attention as I would have otherwise because I knew we couldn't do it. The lady was very friendly. Everybody we met was friendly, but it wasn't a good fit for us, so I started tuning things out.
They had a very nice dining area. They had a little outside area that was nice. But it was just so big that we realized it wouldn't work for her. They had an area set aside for a chapel, whether it was considered just a chapel, but I suspect it was multipurpose. They had some activities going on while we were there. People seemed happy that we were there. I pretty much only met the marketing lady. Once we got upstairs, it seemed a little bit not as well built. The downstairs seemed nice.
The Crossings at Bon Air
Offers Assisted Living, Independent Living, and Memory Care
9 Reviews
9100 Bon Air Crossings Drive, Richmond, VA 23235
Call
(800) 385-2527
Reviews of The Crossings at Bon Air
Assisted Living Reviews for The Crossings at Bon Air
November 20, 2021
I visited this facility
April 11, 2017
I visited this facility
The Crossings at Bon Air was lovely, and we were very impressed with it. The staff who gave us the tour took a lot of time to take us around. It was a lovely place and one we would consider when Mom is ready to move into a place. They had a library, a cocktail center, a chapel, a hobby room, and an exercise room. The staff seemed very nice.
September 14, 2016
I visited this facility
We were pleased with Crossings at Bonaire, and we placed our mother there. I think the amenities are good. There is a gym, and they have a lot of activities. They have activities every day. The food is fine.
Independent Living Reviews for The Crossings at Bon Air
June 27, 2022
I visited this facility
The Crossings At Bon Air was a very clean facility. Pat toured me around, and she was very nice. I liked that they had balconies on most of the apartments. The apartments were very nice and big. They had spacious bathrooms. If they needed to call somebody for help, they had those pull strings in them. The kitchens were also nice. Most of them had hardwood floors, and it's very clean.
The thing I didn't like was their pricing. To me, it was a little high. They only included one meal; compared to another facility, their pricing was around $3000 to $4000 (but you get three meals). The only difference in The Crossings At Bon Air was that you can advance to assisted living and memory care. They had that all available. They had an exercise room, a poolroom, a happy hour night, a chapel, and all the activities you would need to not have to go anywhere. I liked them, but we just couldn't afford it.
January 05, 2022
I am a friend or relative of a current/past resident
Food is mediocre at best. Price increases even w things shut down & money saved during COVID-19.
June 21, 2021
I visited this facility
I saw the apartments at The Crossings at Bon Air and they look great. But I didn't see any seniors there; they're most likely in their apartments because it was quiet. I would probably recommend them. I spoke with one person, she was nice to me and showed me the facility and talked about all the process. I saw a studio and it was a decent size and I thought it was great. The facility looked clean and quiet. It's located in a quiet neighborhood. A lot of their amenities don't work because of COVID-19. They have a library and a pub or bar. What I didn't like about it is that they don't have any outdoor space. Except for that, everything looked good, clean, and new. I spoke to one person during the tour, and she did a perfect job. They provided me with booklets and brochures, showed me a sample of the menu, and showed me the dining area.
February 10, 2015
I visited this facility
I was very impressed with The Crossings at Bon Air. The only thing I didn't like about it is that it is very, very big. The building is very big, and it is several stories. However, their activities were a lot more varied. The people were more interested in informing you what the place was like. The dining room was fine. The menu gave you choices. They even had a 5 o'clock bar. They gathered for happy hour, and everybody was allowed one glass of wine. The place looked really good. The hallways were nice and wide. There were lot of paintings. The rooms were very nice. I would consider this place.
July 30, 2014
I visited this facility
The Crossings was a really nice facility, but they did not have a full kitchen. The staff was wonderful. The people were very good. They bent over backward. They support each other. I was very impressed with everyone that we met.
June 17, 2014
I am a friend or relative of a resident
My mother moved to Crossings at Bon Air, and it's fantastic. The staff is excellent. They are very good. Her room has one bedroom, a living room, a huge bath, and a full kitchen. Their dining room is beautiful with tablecloths. They have different menus every day. They have two different entrées plus a standard menu for all their meals. They have every kind of activity you can imagine. They have bingo, bridge, and hand-and-foot. They have social activities. They have a pub there for everyone to meet in the evening before dinner and have a glass of wine. They have their own physical therapy and hairstylist right there in the building. They have a beautiful piano and two large-screen TVs in their lobby. It is beautiful.
Costs for The Crossings at Bon Air
Services and Amenities of The Crossings at Bon Air
Costs
- Entry Fee
- Assisted Living Starting At: $4225/month
- Independent Living Starting At: $2900/month
- Memory Care Starting At: $5150/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Languages
- English
General
- Resident Capacity: 233
- Minimum Age: None
- Pets: Yes
Licenses
- Licenses: Virginia
- State Licenses: 1104508
About The Crossings at Bon Air
The Crossings was designed with your needs in mind. We offer a continuum of care; even if your needs change your address may not. Our bright and airy 1 and 2 bedroom apartments have plenty of space and we have washer/dryers and full kitchens in our Independent Living. Come enjoy our relaxing common areas, outdoor decks and gardens. We also feature a 24 hour call system for peace of mind.
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