Oakmont at Gordon Park

Michelle

I went to Oakmont at Gordon Park. The price was way higher than everybody else. That's what I did not like. But everything about it was wonderful. It's beautiful inside and out. They appear to take very good care of their residents. They were discussing memory care and sharing of rooms and stuff like that. So, I just didn't understand, how can you have two demented people in just one room. It's a sad thing. It's very hard to do and it's sad, but they made it very easy to talk to them and ask questions.

Janet

My father-in-law has moved into Oakmont at Gordon Park. The appearance is very nice. It's got plenty of room in it and it's very nice. As all of them are understaffed, they do the best they can do, and so far, we have been satisfied. The dining area is always a mess. It's usually dirty, but they try to clean it after everybody has eaten. These patients, just drop a lot of food on the floor, and they try to do the best they can. He is on pureed food, so that doesn't look very appetizing anyway. But from what I have seen, it looks appetizing. I've never tried it. A couple of times, somebody has been there trying to play some kind of game with them. They have a library, and they've got a little room with a fake kitchen set up, just a fake little area to cook. I've never seen anybody in there, but they do have it.

Mark

The overall tour at Oakmont at Gordon Park was very good. The staff that gave the tour was very nice, very professional and very knowledgeable. The facility itself was very clean, very inviting, and very nice. It's a one-of-a-kind gem in Bristol, Virginia.

Elwood

The lady that conducted the tour at Oakmont at Gordon Park was exceptional. She was fantastic and extremely knowledgeable. She knew her stuff and was very helpful. She said to me, "Even if you don't choose to be here, I'm a wealth of knowledge and I've been doing this for a very long time, so if you have questions and you seem to be running into roadblocks, please call me and I will help you anyway.", which I thought was outstanding. Not too many people would say that, so that was amazing about her. The exterior of the building, the courtyards, and the grounds were gorgeous. The activity room with a big fireplace and the common rooms were just beautiful too. You could tell by the exterior and the common areas that it was being well maintained, and she said that they're in the process of fixing things and that it's a never-ending process. They had just finished replacing the carpet in one room, while another room just finished steam-cleaning the carpet in it. The only drawback was there were damages caused by the wheelchairs around the door frames, and you could see where the spackling was in process. Both rooms had these damages and instead of doing something to fix it in a way that would prevent any more damage, they just painted over it, which I get, because it's expensive to replace all those things. It's just they have a different mindset on how to go on doing repairs, and I would do it differently than how they're doing it. It's more on the preference. I would rather replace the whole piece or do a splice cut. So, what they do is not necessarily wrong, just different. However, I'm sure there has to be a way to protect the door frames from those damages.

Kay

We visited Oakmont at Gordon Park yesterday. We met with Angie, she was very informative, very helpful, the tour was really nice, and the place was really nice. There was a library, an arts room, and they had a movie room where they could sit and watch TV, and socialize. They had a nice outdoor socializing facility.

Steve

I toured Oakmont at Gordon Park, and looked at their assisted living level. I found the place to be nice, very pleasant and clean and had a pleasant atmosphere. The staff member who assisted me was very responsive, did a very good job, and appeared to have our interest in mind so I'm pleased. The living atmosphere also seemed to be very nice. It's single level, it looked very nice and there are courtyards. They offer several different things for the residents to do based on their needs. The rooms that I saw also appeared to be very nice, I saw a single room which seemed to be well taken care of and clean. I saw a very nice dining area which was like a restaurant. They have plenty of activities and you can choose whether or not to take it.