My brother moved into Brookdale Colonial Heights. They have been excellent. They have an excellent staff, and they do take care of the patients. They have nurses, the people on the floor are fantastic, and they helped my brother a lot. I did not have a meal, but from what my brother has said, they have very good food, and it's very nutritious. They have gotten him to eat again, and he eats three meals a day. That's something that hasn't happened in quite some time. They have done an excellent job with him. They're trying to get him calm from the hospital visit; they're talking to him and they're walking with him. The main thing is they have him eating three meals a day and taking his medication, which he wasn't taking before. They have a lunch room, two sitting rooms, an outside walkway in the center of the building, and exercise.
Brookdale Colonial Heights
Offers Assisted Living and Memory Care
9 Reviews
400 Professional Park Drive, Kingsport, TN 37663
Call
(800) 385-2527
Reviews of Brookdale Colonial Heights
Assisted Living Reviews for Brookdale Colonial Heights
September 14, 2021
I am a friend or relative of a current/past resident
September 15, 2020
I visited this facility
I visited Brookdale Colonial Heights in person. I saw both their assisted living and memory care. I think it is a great community and it is really nice place for seniors. It is just a wonderful community with employees that are happy and cheerful. I think they do a wonderful job. They have card games, they have quilting for assisted ladies, they have different games that they play, they have bingo, and they have wonderful entertainment at different times for them. They are really a nice community. They're friendly, very warm, compassionate people, and they do a wonderful job.
October 01, 2019
I visited this facility
Brookdale Colonial Heights was a very nice and clean place but I didn't see any activity going on and I went 2 or 3 times at different times of the day. I didn't see any interaction with the patients. The room I saw was great. I planned to put my dad there but they turned him down and I never got a straight answer as to why. The dining area seemed really nice. It's not an all-inclusive fee though which I wasn't satisfied with. They had medicine management and they do physical therapy on-site.
June 04, 2019
I visited this facility
I loved Brookdale Colonial Heights, but my mother can't afford it. I loved the girl who talked to me. They had a lot of amenities. I looked at the assisted living and the memory care. They had studios and 1-bedroom apartments, and some of them had a refrigerator. They had a rehab and activity room, activities for memory care, and a nice dining room. There's not much parking, but the facility itself was really good. I didn't like the memory care unit, but the rest of it was great.
July 31, 2018
I am a friend or relative of a current/past resident
We have been very pleased with Brookdale Colonial Heights' care. They have gone above and beyond to help us. My mother's room is always clean. It is perfect for her. She has not participated in activities, but we get a calendar each month, and there are a lot of things that are going on. There is a garden area, an open living room area, a gym, a wellness room, and a beauty shop. What we have been impressed about the most is the administrator. It is quick and easy to access her if you need anyone at any time. They have always gotten back to us very fast.
July 20, 2015
I visited this facility
They insisted to put my sister in memory care at Brookdale Colonial Heights. I knew she was not a memory care qualified patient at this point. I found out that the only opening they had was for memory care, so they want to put her there. They took me through the facility, and it was lovely. Everybody was well taken care of, but she was not ready for it.
December 28, 2013
I visited this facility
I was really impressed with the Wellington Place. I was impressed with the director. I was able to eat there and the food was delicious. I like the rooms. I was also impressed because they had a pool table and my step dad likes to play pool. They also have an artist that does things. They have a lot of regular outings and different things that they do. It's just nice place to live. The prices were good too.
July 12, 2013
I visited this facility
Wellington Place of Colonial Heights was very nice. It was clean and attractive. They have two different wings, one is assisted living and the other one is memory care. So if you needed a more higher level of care and needed a locked-down facility for safety, you don't have to move to another facility, you can just transfer to their memory care wing. The living environment was fine and pleasant but the physical design reminded me more of a nursing home. Their rooms were fine but it was a little smaller for a room for two people. We wanted something that would cater both my parents. However, they have a nice dining room and a lot of great appropriate activities. Also their staff was very accommodating and helpful. They follow up quite frequently after the visit inviting my parents to come and do things, to get the feel of it.
Memory Care Reviews for Brookdale Colonial Heights
June 03, 2021
I visited this facility
My mother will be going into the memory care at Brookdale Colonial Heights. The staff was very nice and very informative. It just seemed more close knit in the memory care part. The people there seemed more alert, like they were having a really good time there. The facility was very nice and very clean. Everyone there was very nice and friendly. The rooms were very nice and very spacious. The smallest one had 306 square feet, so that's a pretty good-size room. It's very easy to get to. It's on a dead-end road, so you won't have traffic coming in and out there. I got to try some banana bread, and it was delicious.
Questions about Brookdale Colonial Heights
What ongoing training does the staff receive in dementia care?
Associates are required to complete and pass over 8 hours of specific training with on-going monthly training incorporated.
Describe the overall population of assisted living residents at Brookdale Colonial Heights. What is their average age? What are their favorite things to do?
The overall population for Brookdale Colonial Heights is based on 19 private apartments with 60% being female and 40% being male. Our average age is 83 years old. We have a diverse population of people that have a variety of interests. We have residents that enjoy acting in or attending plays, socially connecting through playing or learning games of cards, traveling to popular local culture restaurants or places of interest, relaxing quietly with a good book, participating in committee meetings, continuing to contribute to the community purposefully through charitable outreach, furthering their education by attending technology classes, and just, in general, continuing to pursue life as they’ve always lived it.
What programs or activities does Brookdale Colonial Heights offer to enrich residents' well-being?
Brookdale Colonial Heights offers opportunities for engagement is several ways, built upon the idea that well-being and happiness starts with relationships, connections, and meaningful endeavors. Our larger group programs are those you would find on the engagement calendar and would include examples like entertainment/concerts, Brookdale Signature Programs (“B”Fit, My Life Story, Ageless Spirit, Celebrate Aging Film Festival, BrainFit), iPad Informational Classes, celebrations, special events/fundraisers, travel, etc. We also lend support to resident driven groups formed through common interests, examples include Card Groups (Bridge, Rook, Sequence), Courtyard Gardening Group, Knitting Small Group, Brookdale Colonial Heights Ensemble, etc.
What places are near Brookdale Colonial Heights or within walking distance for assisted living residents to enjoy?
We are nestled in a cul-de-sac just off Fort Henry Drive. We are conveniently located 1.2 miles from Warrior’s Path State Park a waterfront recreation area with walking trails, 1.3 miles from South View Community Park which is a local venue for football and baseball, 4.1 miles from Kingsport Greenbelt that offers 8 miles of walking trails, and 6.3 miles from Bays Mountain Park and Planetarium that offers hiking, walking trails and sports.
What transportation services does Brookdale Colonial Heights offer to assisted living residents?
Transportation services are offered for engagement purposes, as well as for special needs/requests
What makes the chef or dining program at Brookdale Colonial Heights exceptional? What kind of menu can assisted living residents expect?
Our residents are served their meals in an elegant restaurant atmosphere dinning with table cloths and cloth napkins. Our delicious local southern cuisine is loved by our residents and families alike.
What safety features or security measures does Brookdale Colonial Heights offer to assisted living residents?
Brookdale in Colonial Heights is a secured community that offers both privacy and the ease of mind of a safe environment for your loved one. Our residents receive call pendants and each apartment is equipped with safety pull-cords for added safety.
How does Brookdale Colonial Heights keep residents' families informed about their loved ones?
We have an open line of communication with our resident’s families. Each family has our Executive Director’s personal cell phone number for continued communication. We offer direct information in care conferences and direct communication from management partners.
What is the care staff-to-resident ratio at Brookdale Colonial Heights during daytime and nighttime hours?
We offer 24 hour staffing with a nurse and resident assistances. Our residents are also supported by staff that focus on programs, dining, maintenance, and administrative needs
If Brookdale Colonial Heights accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Brookdale Colonial Heights is a pet friendly community with two community therapy cats.
What ongoing senior care training does the staff receive?
We provide initial and ongoing training.
How many staffers are on duty in the daytime and overnight?
Our memory care community encompasses 25 private apartments with Resident Assistances and a nurse for both daytime and nighttime care.
What safety features or security measures does Brookdale Colonial Heights provide to protect residents who wander?
Our community is secure for protect of our residents. We offer 24 hour access with open visitation available.
What programs or activities does Brookdale Colonial Heights offer to keep residents engaged? How does the staff engage residents' long-term memories?
Dementia Care programming is centered around the daily path, a template/guide for a gently structured day that optimizes opportunities in the physical, emotional, purposeful, social, spiritual, and intellectual domains of living an optimum life. The order and progression of the daily path is based on sound practices that best uses a resident's skills and abilities throughout the day, and provides them with opportunities to be most successful, while offering a sense of security for the resident. The structure of the day includes Brookdale’s Signature “B” Fit exercise program, followed by a mental stimulation or clustered group program in the morning, with creative opportunities, recreational physical engagement, music and intergenerational programming in the afternoon, and sensory programming in the evening hours. Long term memories are engaged through information gathered during the discovery process.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Health and Wellness Director will initially assess our individual residents and our nursing staff will continue to assess daily. We also partner with in house physicians who can assist in assessments and monitoring, as needed. Assessments are done on an ongoing basis as needs change.
What techniques does Brookdale Colonial Heights use to support memory care residents during mealtimes?
- Mealtime assistance is available based on the individual need. We assure dignity and abilities are addressed. We can modify food in the kitchen as needed with a physician order.
How does Brookdale Colonial Heights keep residents' families informed about their loved ones' health?
We have an open line of communication with our resident’s families. Each family has our Executive Director’s personal cell phone number if they need anything. We offer direct information in care conferences and direct communication from management partners.
Describe the neighborhood around Brookdale Colonial Heights. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Brookdale Colonial Heights is nestled in a Cul-de-sac less than a mile and just off of Interstate 81. We are surrounded by woods allowing for privacy. We are located close to many parks, restaurants, and shopping.
Is Brookdale Colonial Heights affiliated with a hospital if more care is needed?
Brookdale Colonial Heights is located near two major hospitals, Holston Valley Medical Center and Indian Path Hospital.
Services and Amenities of Brookdale Colonial Heights
Room and housing options
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Resident Capacity: 60
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
Training Areas
- Memory Care Training
Licenses
- State Licenses: 00000148
About Brookdale Colonial Heights
Brookdale Colonial Heights provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
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