Brookdale Johnson City

Offers Assisted Living and Memory Care

23 Reviews
2003 Waters Edge Drive, Johnson City, TN 37604
Call (800) 385-2527
Brookdale Johnson City (800) 385-2527

Reviews of Brookdale Johnson City

23 Reviews Write a review
Food
(1 Review)
Staff
(4 Reviews)
Facility
(4 Reviews)
Activities
(1 Review)
Value
(2 Reviews)

Assisted Living Reviews for Brookdale Johnson City

September 30, 2015

By Paula113503350

I visited this facility

The people at Brookdale Johnson City were very nice. The facility looked really nice, and they did have openings, but my dad is in a different state, and we weren't sure if he was going to come here. If he would, it is definitely one that we would have considered for him to live in here. It had a very nice entrance and a gorgeous view. On the front porch, they got rocking chairs to sit at and look at the mountains; it was absolutely gorgeous. They had a nice area where people could just hang out at -- a lounge -- and it was big. They had a grand piano over there, so if they wanted to play music they could. The dining area had a view of the mountains too, and they also had a porch in the back with grills where you could have family over and grill. They did have a memory care unit, but I did not go in there.

July 20, 2015

By Maureen21

I visited this facility

I had a really good feeling when I went to Brookdale Johnson City. The residents seemed very happy, and the staff was lovely. This would have been my first choice, but they did not have any openings. It was very nice.

June 30, 2015

By disillushioned

I am a friend or relative of resident

I visit my aunt on Sunday almost every week. Staff are hard to find and no member of management works. I have seen a roomful of staff just standing around once and two staff members sitting in the dark instead of working. Facility regularly changes the door pass code but then has no one to let people in and out of the facility. My aunt has been a resident there for 8 years or so, and facility has gone downhill. There used to be a very engaged lady that conducted all kinds of activities. Not in years now. Management and staff are mostly non-existent on weekends, so I wonder in case of an emergency, when would help come for one of the residents?

April 13, 2015

By Pennie1

I visited this facility

The other place that we went to was called Brookdale, and it was comparable to the other one, all the way down. They have a pool, but it isn?t in the place; they have separate condos down the road a little bit from where they are, and the pool is within walking distance of the condos and not of the senior center. The cleanliness of this place was excellent. The rooms that I looked at -- and I liked -- were a little too small for me.

Provider Response

Thank you for visiting and taking the time to share your thoughts about our community. We realize that our rooms are smaller than many expect. Most of our residents are downsizing, which can be a difficult transition. Residents do not as many items in our setting, as we provide many items and activities!

March 02, 2015

By Caring102326550

I visited this facility

I visited Brookdale Johnson City (formerly Wellington Place of Johnson City), and it was very good. It was very nice. There wasn't many people. There were 20 rooms. It was clean and quiet, and the girl explained everything. She was very good. She even sent us some apples and pears together. I thought that was very nice. I was very surprised because I just went there just to check them out, but she was very good, and it looked like a very nice place.

November 29, 2014

By Caring62031

I visited this facility

I am very familiar with Wellington place. It was very nice, private, and in an upscale community. They have so many people coming in and things to do with church services on the weekend. The staff is knowledgeable enough.

August 07, 2014

By Joyce47

I visited this facility

I visited Wellington Place and it was a nice place. I was really impressed with it and I thought about moving my sister. However, when they had dementia, sometimes you would have problems when you move them. So, we decided not to move her, but if I would move her, I would like her to be at Wellington Place. I was impressed that everything was clean, the people seemed to be happy and they were doing activities with them. The people working seemed to be nice. In the dementia section, they don't have apartments, they just had nice big rooms with nice bath in it. You could decorate it and make it into a nice bedroom with a little sitting area. I liked the area when you came into the building and their dining area. They also had a nice outside area and the way the building was built, the scenery was open to the outside where they could go out but they couldn't go away. If they would be interested, I would tell them to check them out.

February 24, 2014

By Caring67721250

I visited this facility

We had a visit at Wellington Place of Johnson City and it felt very comfortable. The facility is very nice as well as the staff.

February 05, 2014

By BarbaraL

I visited this facility

I am writing this review because I found information difficult to find about the assisted living facilities in Johnson City. I toured this assisted living facility while I was looking for a place for my mother. The good - nice appearance. Looked like it was properly staffed. Bad - Their pricing seems like it could fluctuate greatly based on many factors. The place was kind of big, and we didn't think mom would do so great at such a big place. I read that activities aren't great, and during our visit there wasn't anything going on.

November 27, 2013

By Caring74157350

I visited this facility

Wellington Place was a very nice and very clean facility. It was more high-end and their residents were people who have no problem affording it. What appealed to me the most was the fact that you can actually go outside without assistance as there was a secure spot there for their residents. Even with their memory care, they have an area where they can go outside and be safe. Their courtyard was probably the most impressive thing. Also their rooms were just as nice as what you could expect for an ALF. The staff was wonderful. I would rate them a five across the board from the maintenance people to the nursing staff to the person who gave us a tour. Everyone there seemed to be very receptive, very nice and very helpful. Any questions I had, they went out of their way to accommodate me. Also the follow up was fabulous. Overall, I would say Wellington would be number one if money was no object.

October 28, 2013

By Caring72640050

I visited this facility

We were considering Wellington and the only thing that kept us from going to there, actually, was the fluctuating rate. They could not fix the rate for us. However, I think that Wellington was a spectacular place. It was a beautiful facility. The staff was competent and professional. The rooms were in good size and accommodating.

August 14, 2013

By Pat29

I visited this facility

I did go and visit Wellington Place for my aunt. I thought the facility was excellent. It was exceptionally clean. I saw their dining room and it was absolutely gorgeous. They had three different types of apartments and I thought they were a little small, but they were set up well for safety reasons. The people working there seemed caring and very helpful. Even the lady who was showing me around stopped by and entertained a resident who was asking a question and I thought that was very good to see. Their clients seemed very pleasant, content and happy being there. With regards to activities, I didn't see a lot of things happening at the time of my visit, but they did show me what looked like a calendar of activities. Overall, Wellington Place is a very nice place.

June 18, 2013

By Sarah15

I am a past client of this provider

My grandmother lived there. She was a very picky eater and the staff went out of their way to make sure she always had something that she liked for her meals. They were very warm, caring and understanding and our family can't thank them enough.

February 18, 2013

By Jimmy3

I visited this facility

Wellington Place was great. The facility was exceptional. However, they didn't have any activities for the residents so it gave them a lot of downtime.

August 30, 2012

By MarthaK

I visited this facility

My aunt lived there some six or eight years ago, so I knew the facility, but I can tell you that it is far better than it used to be. Now, they're keeping the doors locked. It used to be anybody could walk in and out of there. They now have a therapy room, a big improvement I saw over the years. This would be good for my mother-in-law because she has dementia, a balancing problem. I didn't see anything that turned me off. The only drawback in our circumstances is my mother-in-law is moving from a large townhouse, and to put her in a very small room will not work. She's going to need space. I do have one of my girlfriend's mother went there for their memory care. We think it's great or we wouldn't have suggested it.
See all Assisted Living reviews (21) See fewer reviews

Memory Care Reviews for Brookdale Johnson City


Questions about Brookdale Johnson City

What ongoing training does the staff receive in dementia care?

We have monthly staff-in-services specialized for our Claire Bridge portion of the community. Additionally, we also have Learning Management Systems, which we can provide additional training or resources for any associate.

Describe the overall population of assisted living residents at Brookdale Johnson City. What is their average age? What are their favorite things to do?

Our residents here at BDJC have an average age of 85 years.

What programs or activities does Brookdale Johnson City offer to enrich residents' well-being?

We currently offer an array of activities that are personable and engaging! We have Be-fit for increased physical well-being, our kunch bunch for social engagement, Sunday Church service to meet spiritual needs, and reminiscing groups to meet emotional needs. We utilize brain games and activities to provide intellectual stimulation. All of these wonderful activities are very well thought out, and provide a sense of purpose to our residents.

What places are near Brookdale Johnson City or within walking distance for assisted living residents to enjoy?

We are centrally located close to restaurants and shopping.

What transportation services does Brookdale Johnson City offer to assisted living residents?

We provide busing services to and from shopping centers, restaurants, scenic drives, museums, public function and gatherings, and for medical appointments.

What makes the chef or dining program at Brookdale Johnson City exceptional? What kind of menu can assisted living residents expect?

Our dining service partners are fully engaged with the residents and associates alike, so as to make any adjustments in order to fit the individualized diet, request, or need.

What safety features or security measures does Brookdale Johnson City offer to assisted living residents?

We have secure doors. If someone attempts to come in the door will automatically lock. We check residents every two hours around the clock. Pendants are provided to our residents if and when they need immediate assistance.

How does Brookdale Johnson City keep residents' families informed about their loved ones?

We have open communication with our families. Our nurses will continually update medical status to the families in person or over the phone. Our direct care staff will also communicate with families when visiting. Our leadership team makes quarterly family connection calls to ensure our quality of service with the families and make sure any issues are promptly addressed.

What is the care staff-to-resident ratio at Brookdale Johnson City during daytime and nighttime hours?

1 to 11 daytime and nighttime.

If Brookdale Johnson City accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes! We provide a courtyard for all pets.

What ongoing senior care training does the staff receive?

We have monthly training provided through our learning management system. We also provide a monthly staff in-service.

How many staffers are on duty in the daytime and overnight?

Daytime – Nighttime – 2 direct care in CB, and a nurse.

What safety features or security measures does Brookdale Johnson City provide to protect residents who wander?

We have active alarms on all the doors to ensure the safety of our residents. We respond immediately when an alarm has been set off.

What programs or activities does Brookdale Johnson City offer to keep residents engaged? How does the staff engage residents' long-term memories?

Residents particpate in person centered activities based on residents interest and life story.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our licensed nurses provide on-site assessments. How often is that assessment repeated? These assessments are performed once per quarter, or if there is a sudden change in behavior/condition.

What techniques does Brookdale Johnson City use to support memory care residents during mealtimes?

Our team utilizes the Refresh program, our Resident Programs Coordinator provides assistance and direction to care staff, to ensure a positive and delightful dining experience.

How does Brookdale Johnson City keep residents' families informed about their loved ones' health?

Our nurses provide continual information regarding any medication issues. Our Health and Wellness Director provides feedback from recent Health and Wellness Assessments. Additionally, our Resident Programs Coordinator will provide feedback to the families on how their loved one is transitioning here in our Claire Bridge community.

Describe the neighborhood around Brookdale Johnson City. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

It is located next to a residential neighborhood and some medical businesses.

Is Brookdale Johnson City affiliated with a hospital if more care is needed?

Our location utilizes our nearest community hospital, The Johnson City Medical Center.

Photos of Brookdale Johnson City


Services and Amenities of Brookdale Johnson City

Room and housing options

  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites (Memory Care Only)
  • Studio Apartments
  • Housing Extra: Deluxe Suite (Larger Version Of A Studio)

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: 24/7

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Varied Activities With Monthly Themes 2014 & 2015 Brookdale Celebrates World Cuisines!

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime

Diet

  • Low Fat
  • Low Salt

Languages

  • English

General

  • Resident Capacity: 44
  • Staff Patient Ratio: 6:1 Day 7am 11pm And 8:1 Overnight 11pm 7am
  • Respite Care
  • Pets: Yes

Range of services

  • Physical Therapy

Types of care

  • Walking Wheelchair Assistance

Training Areas

  • Memory Care Training

Licenses

  • Licenses: TN licensed ALF
  • State Licenses: 00000154

About Brookdale Johnson City

Brookdale Johnson City provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

What Makes Us Special

We're a smaller community with a very friendly, relaxed and home-like feel. Our courtyards are beautiful and include covered porches and cozy seating for safe and comfortable outdoor areas. The community is all one level, beautifully decorated, clean and well-kept. Our activities are centered around the interests of our residents. The programming is varied with monthly themes to make our celebrations better, different, fun, and interesting!


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