Brookdale Rock Springs

Linda

I visited Brookdale Rock Springs. It was pleasant and comfortable. They offer pretty much the same residential things, e.g., meals, socializing, and different things to entertain the residents. They also have a van that will take them out during the day for the residents that are able to go. This was before the virus, so I don't know what they offer now in terms of outside plans, but I do know they have activities for the seniors inside. The staff was courteous, pleasant, and caring. It was mid afternoon, so they were offering snacks for the residents, but we chose not to interfere and share in their snack time.

houshoes

Friendly and helpful staff. Very knowledgeable and informative.

Kathy

Brookdale Rock Springs was wonderful. They were friendly and everything was good except the facilities were on the smaller side and they did not have handicap bathrooms in all of their rooms. I only met one staff, and she was wonderful.

Ernie Rumsby

Great Staff...Great Food...

Pamela

I liked that we got one-on-one attention when we visited Brookdale Rock Springs. It was very nice and we liked it very much. Everything in their brochure was pretty much there. The staff member that we met there was excellent, she was thorough, and explained everything very clearly and even followed up several times since our meeting. We saw a 2-bedroom suite and it was very nice.

Kenneth786305

We chose Brookdale Rock Springs for my dad because it is the nicest one in the area. The staff is very good at handling the people and caring for them. My dad is very happy there and does not want to leave. He has a big bathroom, a walk-in closet, a bedroom, a living room, and a kitchen. It's a suite-type of arrangement. The food is OK, and sometimes he complains about it. He's still very independent there, but he does not have to clean his room or wash his clothes.

Caring7880

We chose this community because, firstly, the design of the facility itself. It is very open and it doesn't have necessarily the nursing home feel to it. They took a lot of effort on the whole decorum. It is very bright and cheerful. Their community rooms are very open and well-designed. Secondly, in terms of design, they got the rooms that we needed for my parents. My parents were able to get two adjoining studios that were larger than most of the places that we looked at. Their staff has been very helpful and very informative. I'm out of state but they keep me updated about them. They email me back when I have questions or concerns. It is also worth noting that their community relation person is very professional and helpful. So far, it has been a nice place for my parents. Also they enjoy their food there. One thing they could work on though is when they say they're going to do something, they need to follow through with it.

Michael F.

My father is a pastor, who would come to give evening services to the elderly here. Although the elderly are kept mainly confined to the building for safety purposes, they have a nice area out back that they are allowed to visit and sit with an employee on request. The people are cheerful, friendly, and the building is well-kept.

johnnyboy18e

my grandfather lives there. he likes the gazebo and the courtyard. and he likes to listen to the piano player. he also like it because of the location of the facility. he loves to listen to the birds chirping outside. he loves to go waking on the wilderness trail. and the rooms are decent sized for a older person. it is set in a good location near the mall and the wilderness trail,and other attractions. it is also near bays mountain park and warriors path state park. he loves to go to bingo, the movies, and arts and crafts. he also likes to exercise in the exercise classes. he goes to all the church services available in the facility. he also enjoys the dining available at the facility. he says it reminds him of grandmas cooking. he likes the three meals a day the transportation and the apartment maintenance. so he doesn't have to do everything on his own.