Ariel Pointe of Sachse

I went to Ariel Pointe of Sachse. As far as getting to it, it would be real easy to get to because of its proximity to the George Bush Highway. It was very new and very nice. The rooms were very nice. The price was a little high and the amount of assistance they could provide was the turnoff for us, because all they could provide was the first two or three levels of assistance for assisted living. If somebody was going to have to go beyond those levels, they would have to move to a different facility, and Ariel Pointe could not handle them. If Mom ended up needing to go into a nursing home, we would have to move her to another facility. The assisted living was all one-story, and the independent living was their three-story building, which was separate from the assisted living. You could get to it, but they were not connected. They weren't mixing the people. The people in assisted living lived in a different portion of the building than the people in independent living. There was a different front entrance for each half. We actually went in the front entrance for the independent and then after we got in, we found out we should have gone in the other entrance, but they didn't have signage to say that. I guess it's because it's so new, and why they haven't got all their signage up yet. The staff was very nice. They called us several times and sent us a thank you card even though we had to basically decline on the first visit with them because of the level of assistance. It was a very nice facility, but it was expensive.

Ariel Pointe staff was very friendly and goes out of there way to make sure residents are taken care. I have seen management step up and be there for the staff along with the residents or a family member that needs someone to talk to. They keep it clean and a smile on there face. Thanks for all y’all do.

We were very impressed with Ariel Pointe, not only with the person that took us around on the tour, but also with what the residents had to say about the place. The staff was great, and they followed up terrifically. With some documentation that we requested, they worked over the weekend to get that information to us to help us with our decision making. We looked at a 1-bedroom apartment with a large bath and a kitchenette. It was very nice. It looks like they have a good selection of activities going on all day for everybody too. We passed by an exercise room and a courtyard area that were very nice. The place was very nicely laid out, very light and bright.