Questions about Orchard Park at Victory Lakes
What ongoing training does the staff receive in dementia care?
All Memory Care staff go through ongoing Memory Care training that teaches Validation techniques to our staff. Person-centered care means that your loved one is cared for as an individual & their personal needs are met in an individual way.
Describe the overall population of assisted living residents at Orchard Park at Victory Lakes. What is their average age? What are their favorite things to do?
Our resident's ages vary from the mid 60's to the mid 90's, but averages in the low to mid 80's. Our programs are designed though to keep them young at heart.
What programs or activities does Orchard Park at Victory Lakes offer to enrich residents' well-being?
We offer several different exercise programs, focused on strengthening core muscles and balance, We are honored to have a well-known artist, Bobbie Kilpatrick, who lives in our community & teaches various art & jewelry making classes to our residents. Our Activity Director truly thinks outside of the box & offers wide variety and selection of activities, events & programming both in house & out to keep our resident's socially enriched & engaged. We also have a number of different church services offered weekly, including communion with St. Mary's Catholic Church.
What places are near Orchard Park at Victory Lakes or within walking distance for assisted living residents to enjoy?
We are located right behind a nice shopping center that includes JC Penney, Hobby Lobby, Dollar Tree & Wal Mart. Our van also does weekly shopping trips to various locations too. There are also several restaurants within a block of our community.
What transportation services does Orchard Park at Victory Lakes offer to assisted living residents?
Our van is available on Tuesday's & Thursdays to take our resident to area medical appointments. The activities department uses the van on Wednesday to transport residents to shopping & outside planned activities.
What makes the chef or dining program at Orchard Park at Victory Lakes exceptional? What kind of menu can assisted living residents expect?
A resident has the choice of a full breakfast or lighter choices including fresh cut fruits, oatmeal, yogurt & cereal. Our Chef makes a homemade soup daily & sets up a small salad bar. There is a main entree offered at lunch & dinner but the residents can also choose off of our alternates menu with 5-6 choices that rotate monthly.
What safety features or security measures does Orchard Park at Victory Lakes offer to assisted living residents?
All apartments are equipped with Emergency call system, smoke detectors and sprinklers and we do regular fire drills. Each resident wears an emergency call button too that is monitored by our Care Partners 24/7. In addition, our community has a camera system throughout the property that we regularly monitor as an added safety measure. We also have a front desk Concierge on duty 7 days a week to greet residents & guests entering or leaving the community and the front door is locked before dark every evening. Those entering after hours can use a coded keypad for entrance.
How does Orchard Park at Victory Lakes keep residents' families informed about their loved ones?
We like saying that we become partners in care with our families. Communication nowadays is a matter of personal preference, it allows us to offer text messages, emails, calls or a one on one meeting with our families and residents. Our community has an " Open door policy" ; families are welcomed at any time to discuss the needs of their loved ones. But if a resident is sent out to the hospital, the family will be notified immediately by our Med Tech on duty 24/7.
If Orchard Park at Victory Lakes accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We accept small cats and dogs, no more than 20 lbs. With beautifully landscaped courtyards, these loved companions enjoy the company of their owners and can be seen visiting other residents or enjoying morning walks. Service pets are welcomed. We also partner with an area pet therapy program & encourage families to bring pets by to visit those residents who have chosen not to bring a pet of their own.
What ongoing senior care training does the staff receive?
Our team receives training throughout the year with topics ranging from care to emotional connection. Our memory care team is dedicated in understanding their conditions and bring normalcy to their lives, creating pleasant moments with reminiscing and engaging activities.
What safety features or security measures does Orchard Park at Victory Lakes provide to protect residents who wander?
Our community also has 40 bed secured Memory Care neighborhood available for residents who need a more secure environment with more hands on. One of our main features is the training our memory care team receives on how to manage challenging moments and help our residents express their wants & needs that have created those moments.
What programs or activities does Orchard Park at Victory Lakes offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our Memory Care neighborhood includes our Journey's program where each individual is unique & care is based upon a person's strength, interests, needs & desires and not just on their disease diagnosis. . The activities, socialization and enrichment programs are specifically tailored to meet our resident’s needs and level of function. We know that every interaction is an opportunity to connect with another person & everything that occurs during a typical day is on opportunity for a meaningful activity.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
A resident is assessed prior to admission, 14 days after admission and then every 6 months unless we see that their has been a change in their level of care at which time we will reassess their needs. We do a team approach led by our Wellness Director, Memory Care Director, Resident Care Coordinator & Medication Techs. We also communicate with a resident's Primary Physician about our residents and their annual re-assessments too.
What techniques does Orchard Park at Victory Lakes use to support memory care residents during mealtimes?
Our Director, Med Tech & Care Partners are available to assist our residents at meal time. We also have the staffing ability in our Memory Care to assist residents with feeding if needed.
How does Orchard Park at Victory Lakes keep residents' families informed about their loved ones' health?
We like saying that we become partners in care with our families. Communication nowadays is a matter of personal preference, it allows us to offer text messages, emails, calls or a one on one meeting with our families and residents. Our community has an " Open door policy" ; families are welcomed at any time to discuss the needs of their loved ones. But if a resident is sent out to the hospital, the family will be notified immediately by our Med Tech on duty 24/7.
Describe the neighborhood around Orchard Park at Victory Lakes. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Orchard Park at Victory Lakes is bordered by the beautiful Victory Lakes subdivision as well as a nice retail center which includes UTMB Geriatrics Clinic, shopping, banks & restaurants and is less than 1/2 a mile from a large skilled nursing center, UTMB & MD Anderson Hospitals.
Is Orchard Park at Victory Lakes affiliated with a hospital if more care is needed?
We are located a 1/2 mile from the UTMB Victory Lakes Hospital & the new MD Anderson Cancer Center. Methodist St. John & Clear Lake Regional hospitals are within about 5-7 miles too and are all well equipped & respected hospitals