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Sunrise of Cinco Ranch

21939 Cinco Ranch Boulevard, Katy, TX 77450

(800) 558-0653

Verified Partner

4.54

(31 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2016, 2017, 2022

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Reviews of Sunrise of Cinco Ranch in Katy, Texas

4.54

(31 reviews)

  • Facility

    4.8

  • Staff

    4.8

  • Food

    4.8

  • Activities

    4.3

  • Value

    4.0

Top rated on Caring.com

2016, 2017, 2022

View More

Reviewer#BD0223A

4

February 24, 2024

I am a friend or relative of a current/past resident

My uncle moved to Sunrise of Cinco Ranch after being discharged from the hospital. The person that helped us the most at Sunrise was Danielle. She was very informative. The building itself is gorgeous. They have one-bedrooms, like a studio setup. They have outdoor areas. They have barbecues when the weather is good. My uncle seems to enjoy the food. They try to get the residents involved in one activity a day.

VBB

5

February 8, 2024

I am a friend or relative of a current/past resident

The room was perfect in size and space for our needs. The staff was always helpful and friendly. A few staff members were favorites and had a caring attitude. The food was wonderful. Always choices and very fresh. There were daily activities to keep everyone engaged. While difficult to have a family member in memory care, we felt like they did a great job.

Sharon

5

October 10, 2023

I visited this facility

My overall tour experience of Sunrise of Cinco Ranch was very good. The person who took us on tour was extremely knowledgeable about every facet of it. She had an answer to every question we had and was able to help us meet the OT/PT personnel. It was very accommodating. The condition of the place was perfect.

Virginia

4

March 20, 2022

I visited this facility

Sunrise of Cinco Ranch was a very nice place. We toured the memory care and it was very clean. The lady who took us around was also very nice. The dining area had a lot of windows. It was very well-lit, bright, and cheery. It wasn't real large, but it didn't appear to be crowded. The facility was very pretty. They also have a beauty salon, a nice patio with a little gazebo out there, and a water fountain. It's close in, and it's nice, too.

Provider Response

Hi Virginia, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at the community directly, in case you have any additional questions regarding Sunrise!

Adriana

5

January 27, 2022

I visited this facility

The memory care of Sunrise of Cinco Ranch was excellent. Tony took care of me and explained everything, but I also saw a lot of personnel, so I think people will be taken care of there. They showed me a two-bedroom, one-bath, that was supposed to be shared with two people, and it was very, very clean. The common areas and their rooms were also very nice and well taken care of.

Provider Response

Hi Adriana, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at the community directly, in case you have any additional questions regarding Sunrise!

Kathleen

5

September 26, 2021

I visited this facility

Sunrise of Cinco Ranch was very nice. The residents seemed very happy. The food service and everything seemed very, very nice. I didn't have a complaint on any of them. They were taking precautions with Covid, and all of them were doing that. I could tell they all really were watching that condition and making sure that the residents were safe. Toni, the director of sales, took me through, and Lisa. Our experience was very good. The outside was very nice. It had very nice inside courtyards. The rooms were very nice. They had nice facilities. I looked at a studio and a one-bedroom, and it seemed very well kept. The way their food services were set up was very nice. The staff was very nice. Everybody was very accommodating. I saw their dining area, their prep area, and she had given me a copy of the menu when I was there. It looked very good. I went through one of the rooms where they watch TV, and all of them seemed very happy. It was like an old Western show or something they were watching that would be interesting at their age. It's a nice facility. The dining room was cute and looked more like a little restaurant. It's very appealing from the street.

Sherry

4

June 24, 2021

I am/was a resident of this facility

The staff at Sunrise of Cinco Ranch are courteous and caring; they've been very attentive. They have beautiful, spacious apartments. I think the majority of people here have more of a studio or a single room, but the rooms are very spacious. The facilities are well kept, the common areas are beautifully decorated, and they have encouraged plenty of social interactions with the residents. They have nice outdoor areas too.

Ruben

5

October 28, 2020

I am a friend or relative of a current/past resident

Mother moved into Sunrise of Cinco Ranch. She likes it. I think I'm playing second fiddle to the staff there; she likes them more than she likes me. I've not had any problems with them at all. It's against their policy to go into their rooms, but I think starting next week I can go ahead. I had to have a coronavirus test done before they would give me access to go to her room. She does not have any criticism of the facility at all or the personnel. If there's an incident or anything, like if my mom trips or has not taken her medication, they let me know. She likes their food.

Liz

4

April 18, 2020

I visited this facility

Sunrise of Cinco Ranch was gorgeous, but it was way too expensive. They had little efficiency apartments up to two-bedroom apartments. They had a calendar with all kinds of activities listed. We only met the manager; she was very nice and she knew people. It was clean.

Kathie

5

October 5, 2019

I visited this facility

Sunrise of Cinco Ranch had an apartment that had a living area and a bedroom. It had a little kitchenette, it was a nice size, and it's very convenient to all the activities, the dining room, and everything. The staff member was extremely friendly, helpful, and welcoming. They have an exercise room, a craft room, a kitchen that residents can use, a beauty shop, and little garden areas. The facility was very homey, nicely decorated, and cozy.

Dennis

4

June 2, 2018

I am a friend or relative of a current/past resident

I'm very positive about Sunrise of Cinco Ranch. Everything's good. They do some bingo, rehab, and day trips for people who can get out of their wheelchairs. It's a quality assisted living center. They keep my mom's room and everything very clean. The food is very good and top notch.

Bart

3

August 22, 2017

I visited this facility

I wasn’t overly impressed with Sunrise of Cinco Ranch. The staff was fine; everybody was great. I didn’t care for the facility. The two-bedroom apartments were OK. The fences were not in place very well for the outside areas. The dining area looked OK.

Don862815

5

October 13, 2016

I visited this facility

Sunrise of Cinco Ranch was the first one we went to. What stood out to me were the activities. A lot of the residents were active. They weren’t sitting in their rooms. They were active and moving about. The staff was friendly. Everybody knew everybody’s names. Sunrise of Cinco Ranch is fairly close to grocery store, retail establishments, and restaurants too. It was a pleasant area.

PaulOOXYG

3

May 11, 2016

I visited this facility

We visited Sunrise and saw the dining area, entry area, and the office, which were OK. They were doing everything on a la carte and we wanted a package, so we left.

LMR1

5

December 30, 2015

I am a friend or relative of a resident

The staff is knowledgable, caring, professional and proactive. They all work as a team to provide the best care and life for the residents. The facility is clean and well maintained. Staff keeps in touch and is responsive to my concerns and questions.

KB5

5

December 19, 2015

I visited this facility

Loved this place and it absolutely beautiful. Staff very friendly and helpful. Wish my Mom would have given it the "A-OK" because I would have loved for my parents to live there. My mom said "It's too fancy for my taste." Yes it is one of the more expensive places but I thought it would have been well worth the money.

Anonymous113173550

5

October 28, 2015

I am a friend or relative of a resident

I love Sunrise of Cinco Ranch, and I love the people that work there, but it's very pricey. I did feel there were some hidden costs that they didn't reveal. They did give us some adjustments, which was a pretty good amount, and I was happy about that. It's not that I'm objecting to what they're charging, I just felt like there were some costs that should've been made clear before. However, my parents are very satisfied with it. They are not easy to please, and I feel very confident with the care they're getting. Overall, I couldn't ask for better care. It has a very non-nursing home feeling, and it's a very comfortable living area. I visited several places, and this is by far my favorite in terms of the atmosphere. There was a lot of genuine care. They have good relationships with the people. They've been there for almost two months now, and I have a couple of other friends whose parents are there, and they're equally satisfied. My parents have different needs. One has mental issues, and one has physical issues, but yet they address them both. The Sunrise is in sections, and even though it's three separate sections, you feel like you're in one little area with one living room. You feel like you're in a little community, which is a little more intimate.

Brenda111483450

5

August 14, 2015

I am a friend or relative of a resident

I liked the friendliness of the staff at Sunrise of Cinco Ranch. I also liked the beauty of the place. It was homey. My mother had a large two-bedroom apartment with good-sized rooms. It had a bathroom with a walk-in shower. There was food available all day, and it was very tasty. They had craft-making, movie nights, games, puzzles, and field trips. I loved it.

Lisa110598550

4

July 28, 2015

I visited this facility

The gentleman was nice enough to show me around, but Sunrise of Cinco Ranch just didn't seem homey. It seemed more nursing home, and I know this is kind of a little thing, but there were certainly some residents walking around, and he didn't address anyone by name. The others, they knew the names of the people when they would see them in the hallway and would address them by name, and he didn't, which made me think that maybe he didn't know his residents as well. The lobby was homey enough, but when we started going down the hallways and passing the rooms, there was just a different feel about it. It just reminded me more of a nursing home.

Barbara103881250

5

March 31, 2015

I am a friend or relative of a resident

What made Sunrise of Cinco Ranch stand out from every other place that I looked at was the level of care of all the caregivers, how respectful, how loving, and how committed they were to making everybody's life better: the cleanliness; the facility itself was very homey, welcoming, and comforting; the way they treat the residents; the type of activities that they get them involved in; and the whole level of care. Every single one of them is very caring and loving and seems to be very happy to be working there. My mother has been there now for two months. She does not share a room, but there are people that would share a suite. They each have their own bedroom, they share a bathroom, and they have a common area. They also have different sized rooms and different suites, and the cost will vary based on the actual room that they're in. They had started a support group for families of the residents and provide guidance to us on how we can deal with our family members that are living there as they struggle in their elder years, which is something that I really appreciate.

Caring103043950

4

February 22, 2015

I visited this facility

I liked the Sunrise of Cinco Ranch, but we needed something closer because of my brother. I may have fought for that one a little bit because I did like it; it just seemed very bright, happy, and sunny. I liked the atmosphere, and I liked the way it made me feel. We were there, and they had a cooking activity going on at that time.

Caring95080250

5

January 9, 2015

I visited this facility

We went and looked at the Sunrise. It was more than we could afford, but it was a wonderful place. I liked the woman who showed it to us, and I liked everything that we saw there. I thought they really stress people on being independent to keep people functional and going.

Cheryl48

5

October 18, 2014

I visited this facility

I like Sunrise of Cinco Ranch and that was a really nice place. I met the marketing director, and I love her. She is very professional and informative. The rooms are very updated, but they seemed a little smaller. The whole place is very vice, but more expensive.

Caring85150250

5

May 29, 2014

I visited this facility

The staff at Sunrise of Cinco Ranch was incredible. They were very nice. I did tend to get a little emotional, and they were very nice about that. My husband has early onset Alzheimer's, so for me to see people in their 80s and 90s who have the same symptoms as my husband, who is 58, hurts, but they were very understanding about that. Sunrise of Cinco Ranch was a wonderful place. I wouldn't mind living there myself. It was so beautiful. It didn't smell antiseptic. It didn't have the smell that would tell you that people were not being cared for. The director knew each one of the people by name, and that means a lot to me. Also, they have classes for the families to know how to handle loved ones with this condition, i.e., accept a new reality.

Caring81847950

3

March 27, 2014

I am a friend or relative of a resident

Sunrise of Cinco Ranch was very clean and neat, but the rooms actually looked a little cluttered to me, and they were very, very small.

Caring75062950

5

January 31, 2014

I visited this facility

Sunrise of Cinco Ranch was a nice facility. I had a good visit there. The ambience was very nice and upscale. It was very expensive-looking. It was very clean and smelled good too. Their rooms were very nice. Their staff was very good. It was a really nice facility for seniors. They did have a lot of activities for their residents. This place is highly recommendable for rich people.

Winebibbler

5

January 9, 2014

I visited this facility

My mother-in-law is in this facility and she needs 24 hour care, has dementia, alzheimers, doesn't walk and is incontinent. She is being taken care of by the most kindly and caring staff I have seen anywhere. There is never a harsh word spoken even though my mother-in-law has a history of being very nasty. The residents who live there are all treated with dignity and love. I don't think you could find a better care facility. The prices keep going up though and care can cost over $10,000 per month. We will try to keep her there as long as we can.

Christine20

5

October 22, 2013

I visited this facility

Sunrise is beautiful and it's like a country club out in the woods. My boss' mom is in memory care so they haven't really taken her out much but they have activities all the time for the people. That's one reason why my boss picked it. I would like to see their food service a little faster though. The nurses are very nice and they treat each person like their own mother.

Luell

5

September 14, 2013

I visited this facility

I visited Sunrise because I wanted to be as near to daughter as I could be and this facility was close to her. My visit there was fine. Their apartments were beautiful and excellent. However, this is a very expensive facility.

navtex

4

November 20, 2011

I am a friend or relative of a resident

Very attractive place to live. Wonderful, caring staff and activity programs. My mother particularly enjoyed the daily exercise program in the morning. Enjoyed their use of cats, and a very social dog to entertain residents. We had some minor problems with medications being provided as ordered and in a timely manner. Also, the price almost doubled after 8 months. And it rises often with each new med or level of assistance. $8,000 to $10,000 per month is not unusual for a one bedroom with assistance for bathing and dressing.

K_Nechelle

5

July 27, 2011

I visited this facility

This facility is very nice and the seniors there really seem to love calling this facility home. The caregivers seem very nice and compassionate about their work. No matter what position the people are in working in they do it with a smile and speak so kindly to all of the residents. It really is a very home-like vibe. The location is very tucked off from highways, so it is very peaceful, too. There isn't anything bad at all that I can think about this facility. I hope many people can go and live there and enjoy the family-feel and the love all around.

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Costs for Sunrise of Cinco Ranch in Katy, Texas

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,779

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,803

Starting Price

Services and Amenities of Sunrise of Cinco Ranch in Katy, Texas

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: All Day Dining

Features

  • Resident Transportation
  • Garden And Patio

About Sunrise of Cinco Ranch in Katy, Texas

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

Map of Sunrise of Cinco Ranch

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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