The staff at Sunrise of Cinco Ranch are courteous and caring; they've been very attentive. They have beautiful, spacious apartments. I think the majority of people here have more of a studio or a single room, but the rooms are very spacious. The facilities are well kept, the common areas are beautifully decorated, and they have encouraged plenty of social interactions with the residents. They have nice outdoor areas too.
Sunrise of Cinco Ranch
Offers Assisted Living and Memory Care
28 Reviews
21939 Cinco Ranch Boulevard, Katy, TX 77450
Call
(800) 385-2527
PROMOTION!
136 days
Please ask about our special incentives!
Reviews of Sunrise of Cinco Ranch
Assisted Living Reviews for Sunrise of Cinco Ranch
June 23, 2021
I am/was a resident of this facility
October 28, 2020
I am a friend or relative of a current/past resident
Mother moved into Sunrise of Cinco Ranch. She likes it. I think I'm playing second fiddle to the staff there; she likes them more than she likes me. I've not had any problems with them at all. It's against their policy to go into their rooms, but I think starting next week I can go ahead. I had to have a coronavirus test done before they would give me access to go to her room. She does not have any criticism of the facility at all or the personnel. If there's an incident or anything, like if my mom trips or has not taken her medication, they let me know. She likes their food.
April 17, 2020
I visited this facility
Sunrise of Cinco Ranch was gorgeous, but it was way too expensive. They had little efficiency apartments up to two-bedroom apartments. They had a calendar with all kinds of activities listed. We only met the manager; she was very nice and she knew people. It was clean.
October 05, 2019
I visited this facility
Sunrise of Cinco Ranch had an apartment that had a living area and a bedroom. It had a little kitchenette, it was a nice size, and it's very convenient to all the activities, the dining room, and everything. The staff member was extremely friendly, helpful, and welcoming. They have an exercise room, a craft room, a kitchen that residents can use, a beauty shop, and little garden areas. The facility was very homey, nicely decorated, and cozy.
June 01, 2018
I am a friend or relative of a current/past resident
I'm very positive about Sunrise of Cinco Ranch. Everything's good. They do some bingo, rehab, and day trips for people who can get out of their wheelchairs. It's a quality assisted living center. They keep my mom's room and everything very clean. The food is very good and top notch.
August 21, 2017
I visited this facility
I wasn’t overly impressed with Sunrise of Cinco Ranch. The staff was fine; everybody was great. I didn’t care for the facility. The two-bedroom apartments were OK. The fences were not in place very well for the outside areas. The dining area looked OK.
October 13, 2016
I visited this facility
Sunrise of Cinco Ranch was the first one we went to. What stood out to me were the activities. A lot of the residents were active. They weren’t sitting in their rooms. They were active and moving about. The staff was friendly. Everybody knew everybody’s names. Sunrise of Cinco Ranch is fairly close to grocery store, retail establishments, and restaurants too. It was a pleasant area.
May 10, 2016
I visited this facility
We visited Sunrise and saw the dining area, entry area, and the office, which were OK. They were doing everything on a la carte and we wanted a package, so we left.
December 29, 2015
I am a friend or relative of a resident
The staff is knowledgable, caring, professional and proactive. They all work as a team to provide the best care and life for the residents. The facility is clean and well maintained. Staff keeps in touch and is responsive to my concerns and questions.
December 18, 2015
I visited this facility
Loved this place and it absolutely beautiful. Staff very friendly and helpful. Wish my Mom would have given it the "A-OK" because I would have loved for my parents to live there. My mom said "It's too fancy for my taste." Yes it is one of the more expensive places but I thought it would have been well worth the money.
October 27, 2015
I am a friend or relative of a resident
I love Sunrise of Cinco Ranch, and I love the people that work there, but it's very pricey. I did feel there were some hidden costs that they didn't reveal. They did give us some adjustments, which was a pretty good amount, and I was happy about that. It's not that I'm objecting to what they're charging, I just felt like there were some costs that should've been made clear before. However, my parents are very satisfied with it. They are not easy to please, and I feel very confident with the care they're getting. Overall, I couldn't ask for better care. It has a very non-nursing home feeling, and it's a very comfortable living area. I visited several places, and this is by far my favorite in terms of the atmosphere. There was a lot of genuine care. They have good relationships with the people. They've been there for almost two months now, and I have a couple of other friends whose parents are there, and they're equally satisfied. My parents have different needs. One has mental issues, and one has physical issues, but yet they address them both. The Sunrise is in sections, and even though it's three separate sections, you feel like you're in one little area with one living room. You feel like you're in a little community, which is a little more intimate.
August 13, 2015
I am a friend or relative of a resident
I liked the friendliness of the staff at Sunrise of Cinco Ranch. I also liked the beauty of the place. It was homey. My mother had a large two-bedroom apartment with good-sized rooms. It had a bathroom with a walk-in shower. There was food available all day, and it was very tasty. They had craft-making, movie nights, games, puzzles, and field trips. I loved it.
July 28, 2015
I visited this facility
The gentleman was nice enough to show me around, but Sunrise of Cinco Ranch just didn't seem homey. It seemed more nursing home, and I know this is kind of a little thing, but there were certainly some residents walking around, and he didn't address anyone by name. The others, they knew the names of the people when they would see them in the hallway and would address them by name, and he didn't, which made me think that maybe he didn't know his residents as well. The lobby was homey enough, but when we started going down the hallways and passing the rooms, there was just a different feel about it. It just reminded me more of a nursing home.
March 30, 2015
I am a friend or relative of a resident
What made Sunrise of Cinco Ranch stand out from every other place that I looked at was the level of care of all the caregivers, how respectful, how loving, and how committed they were to making everybody's life better: the cleanliness; the facility itself was very homey, welcoming, and comforting; the way they treat the residents; the type of activities that they get them involved in; and the whole level of care. Every single one of them is very caring and loving and seems to be very happy to be working there.
My mother has been there now for two months. She does not share a room, but there are people that would share a suite. They each have their own bedroom, they share a bathroom, and they have a common area. They also have different sized rooms and different suites, and the cost will vary based on the actual room that they're in. They had started a support group for families of the residents and provide guidance to us on how we can deal with our family members that are living there as they struggle in their elder years, which is something that I really appreciate.
February 22, 2015
I visited this facility
I liked the Sunrise of Cinco Ranch, but we needed something closer because of my brother. I may have fought for that one a little bit because I did like it; it just seemed very bright, happy, and sunny. I liked the atmosphere, and I liked the way it made me feel. We were there, and they had a cooking activity going on at that time.
January 09, 2015
I visited this facility
We went and looked at the Sunrise. It was more than we could afford, but it was a wonderful place. I liked the woman who showed it to us, and I liked everything that we saw there. I thought they really stress people on being independent to keep people functional and going.
October 17, 2014
I visited this facility
I like Sunrise of Cinco Ranch and that was a really nice place. I met the marketing director, and I love her. She is very professional and informative. The rooms are very updated, but they seemed a little smaller. The whole place is very vice, but more expensive.
May 29, 2014
I visited this facility
The staff at Sunrise of Cinco Ranch was incredible. They were very nice. I did tend to get a little emotional, and they were very nice about that. My husband has early onset Alzheimer's, so for me to see people in their 80s and 90s who have the same symptoms as my husband, who is 58, hurts, but they were very understanding about that. Sunrise of Cinco Ranch was a wonderful place. I wouldn't mind living there myself. It was so beautiful. It didn't smell antiseptic. It didn't have the smell that would tell you that people were not being cared for. The director knew each one of the people by name, and that means a lot to me. Also, they have classes for the families to know how to handle loved ones with this condition, i.e., accept a new reality.
March 27, 2014
I am a friend or relative of a resident
Sunrise of Cinco Ranch was very clean and neat, but the rooms actually looked a little cluttered to me, and they were very, very small.
January 31, 2014
I visited this facility
Sunrise of Cinco Ranch was a nice facility. I had a good visit there. The ambience was very nice and upscale. It was very expensive-looking. It was very clean and smelled good too. Their rooms were very nice. Their staff was very good. It was a really nice facility for seniors. They did have a lot of activities for their residents. This place is highly recommendable for rich people.
October 21, 2013
I visited this facility
Sunrise is beautiful and it's like a country club out in the woods. My boss' mom is in memory care so they haven't really taken her out much but they have activities all the time for the people. That's one reason why my boss picked it. I would like to see their food service a little faster though. The nurses are very nice and they treat each person like their own mother.
September 13, 2013
I visited this facility
I visited Sunrise because I wanted to be as near to daughter as I could be and this facility was close to her. My visit there was fine. Their apartments were beautiful and excellent. However, this is a very expensive facility.
November 20, 2011
I am a friend or relative of a resident
Very attractive place to live. Wonderful, caring staff and activity programs. My mother particularly enjoyed the daily exercise program in the morning. Enjoyed their use of cats, and a very social dog to entertain residents.
We had some minor problems with medications being provided as ordered and in a timely manner. Also, the price almost doubled after 8 months. And it rises often with each new med or level of assistance. $8,000 to $10,000 per month is not unusual for a one bedroom with assistance for bathing and dressing.
July 27, 2011
I visited this facility
This facility is very nice and the seniors there really seem to love calling this facility home. The caregivers seem very nice and compassionate about their work. No matter what position the people are in working in they do it with a smile and speak so kindly to all of the residents. It really is a very home-like vibe. The location is very tucked off from highways, so it is very peaceful, too. There isn't anything bad at all that I can think about this facility. I hope many people can go and live there and enjoy the family-feel and the love all around.
Memory Care Reviews for Sunrise of Cinco Ranch
March 20, 2022
I visited this facility
Sunrise of Cinco Ranch was a very nice place. We toured the memory care and it was very clean. The lady who took us around was also very nice. The dining area had a lot of windows. It was very well-lit, bright, and cheery. It wasn't real large, but it didn't appear to be crowded. The facility was very pretty. They also have a beauty salon, a nice patio with a little gazebo out there, and a water fountain. It's close in, and it's nice, too.
Provider Response
Hi Virginia, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at the community directly, in case you have any additional questions regarding Sunrise!
January 27, 2022
I visited this facility
The memory care of Sunrise of Cinco Ranch was excellent. Tony took care of me and explained everything, but I also saw a lot of personnel, so I think people will be taken care of there. They showed me a two-bedroom, one-bath, that was supposed to be shared with two people, and it was very, very clean. The common areas and their rooms were also very nice and well taken care of.
Provider Response
Hi Adriana, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at the community directly, in case you have any additional questions regarding Sunrise!
September 25, 2021
I visited this facility
Sunrise of Cinco Ranch was very nice. The residents seemed very happy. The food service and everything seemed very, very nice. I didn't have a complaint on any of them. They were taking precautions with Covid, and all of them were doing that. I could tell they all really were watching that condition and making sure that the residents were safe.
Toni, the director of sales, took me through, and Lisa. Our experience was very good. The outside was very nice. It had very nice inside courtyards. The rooms were very nice. They had nice facilities. I looked at a studio and a one-bedroom, and it seemed very well kept.
The way their food services were set up was very nice. The staff was very nice. Everybody was very accommodating. I saw their dining area, their prep area, and she had given me a copy of the menu when I was there. It looked very good.
I went through one of the rooms where they watch TV, and all of them seemed very happy. It was like an old Western show or something they were watching that would be interesting at their age. It's a nice facility. The dining room was cute and looked more like a little restaurant. It's very appealing from the street.
January 09, 2014
I visited this facility
My mother-in-law is in this facility and she needs 24 hour care, has dementia, alzheimers, doesn't walk and is incontinent. She is being taken care of by the most kindly and caring staff I have seen anywhere. There is never a harsh word spoken even though my mother-in-law has a history of being very nasty. The residents who live there are all treated with dignity and love. I don't think you could find a better care facility. The prices keep going up though and care can cost over $10,000 per month. We will try to keep her there as long as we can.
Questions about Sunrise of Cinco Ranch
What ongoing training does the staff receive in dementia care?
All care and Management staff must attend Sunrise University, which includes training on Reminiscence: A Journey of Discovery, The Aging Process, and Validation Therapy Training.
Describe the overall population of assisted living residents at Sunrise of Cinco Ranch. What is their average age? What are their favorite things to do?
Average age is 75 years old. Favorite activities include Exercise, Choir, Bridge Club, Bible Study, Shopping Outings, and Movie Night.
What programs or activities does Sunrise of Cinco Ranch offer to enrich residents' well-being?
Mind, Body, and Spirit programming including Meditation three times per week, daily exercise, weekly reflection activities for various religious denominations.
What places are near Sunrise of Cinco Ranch or within walking distance for assisted living residents to enjoy?
La Centerra, Cinco Lakes, YMCA , Katy Mills Mall, and Mary Jo Peckham Park.
What transportation services does Sunrise of Cinco Ranch offer to assisted living residents?
Town car and wheelchair-accessible van.
What makes the chef or dining program at Sunrise of Cinco Ranch exceptional? What kind of menu can assisted living residents expect?
Delicious meals freshly made by culinary chefs daily. Gourmet selections of classic and regional favorites and flavors from around the world. Multiple menu options daily. Seven available options for modified diets.
What safety features or security measures does Sunrise of Cinco Ranch offer to assisted living residents?
24 hour care team, 18 hours per day nurse on duty, 24 hour RN on Call, emergency call system in all bedrooms, living rooms, and restroom. Pendant call system available.
How does Sunrise of Cinco Ranch keep residents' families informed about their loved ones?
Through monthly calls, letters home, and e-mails; direct contact from program coordinator, wellness team, and designated care managers; and distribution of the monthly "Happenings" newsletter.
What is the care staff-to-resident ratio at Sunrise of Cinco Ranch during daytime and nighttime hours?
Variable staffing in accordance with resident care needs on all shifts.
If Sunrise of Cinco Ranch accepts dogs or cats, what indoor/outdoor areas can they enjoy?
One of Sunrise signature's are Pets. Our community is pet friendly with fenced yard space and a walking trail around our community .
What ongoing senior care training does the staff receive?
The entire Management and care team have monthly scheduled education modules.
How many staffers are on duty in the daytime and overnight?
In the Daytime, there is one Life Enrichment Manager, one program coordinator, one medication manager, and anywhere from 4-6 designated care managers (staffing is variable due to resident care needs). Overnight there is one medication manager, one nurse, and three designated care managers available. There is also one RN on call 24 hours per day.
What safety features or security measures does Sunrise of Cinco Ranch provide to protect residents who wander?
Reminiscence, is a secured Memory care program with safe outside area for outdoor enjoyment. fully staffed 24 hours a day
What programs or activities does Sunrise of Cinco Ranch offer to keep residents engaged? How does the staff engage residents' long-term memories?
We offer Live With Generosity programming with the surrounding community; Live With MOMA (Museum of Modern Art) to influence resident creativity and interpretation of Art; Live With Anticipation to focus on the individual resident story and unique characteristics, and SingFit for Music Therapy. Staff engages residents' long-term memories through Live With Anticipation and various Reminiscing cues and prompts.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Resident Care Director (RN) and program coordinator provide full geriatric assessment, which is approximately one hour thirty minutes in duration, and is conducted before move-in and on arrival day. In addition, wellness visits are done every month. Every six months, additional assessments are completed.
What techniques does Sunrise of Cinco Ranch use to support memory care residents during mealtimes?
There are modified diets offered, per physician orders. Yellow fiesta china is also utilized for appetite enhancement, as well as visual, immediate gratification menu choices.
How does Sunrise of Cinco Ranch keep residents' families informed about their loved ones' health?
Through monthly calls, letters home, and e-mails; direct contact from program coordinator, wellness team, and designated care managers; and distribution of the monthly "Happenings" newsletter.
Describe the neighborhood around Sunrise of Cinco Ranch. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Sunrise of Cinco Ranch is located in the residential master planned community of Cinco Ranch, and it is surrounded by various shopping centers, restaurants, parks, and recreation centers.
Is Sunrise of Cinco Ranch affiliated with a hospital if more care is needed?
Katy Memorial Hermann, Methodist West, and Methodist LTAC are all within a ten mile radius of our community.
Costs for Sunrise of Cinco Ranch
Services and Amenities of Sunrise of Cinco Ranch
Room and housing options
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: All Day Dining
Features
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Diet
- Diabetic
- Low Fat
- Low Salt
Languages
- English
General
- Resident Capacity: 105
- Pets: Yes
Licenses
- State Licenses: 102834
Costs
About Sunrise of Cinco Ranch
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
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