Brookdale Willowbrook Place

Offers Assisted Living, Nursing Homes, and Memory Care

24 Reviews
7450 Willowchase Blvd., Houston, TX 77070
Call (800) 385-2527
Brookdale Willowbrook Place (800) 385-2527

Reviews of Brookdale Willowbrook Place

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Assisted Living Reviews for Brookdale Willowbrook Place

August 15, 2016

By Reginald480748

I visited this facility

I visited the assisted living of Brookdale Willowbrook Place, and the community was a nice one. Their dining room looked fine. They had good activities and a taxi service to take the residents anywhere they wanted to go.

July 13, 2016

By Brenda114183

I am a friend or relative of a resident

Brookdale does a very good job making my mother feel at home. We really haven’t have any issues. She is by herself in a large room with a bath area. We are allowed to bring her furniture and set up the room the way she likes it. It seems to be a very caring place. They will answer your questions and have lots of activities.

April 12, 2016

By Rose120735550

I am a friend or relative of a resident

My mother was at Brookdale Willowbrook Place for almost 24 days. The downside is probably not Brookdale Willowbrook Place’s problem but a Medicare problem because they have to do physical therapy and have goals that they have to meet in order to stay there. Since my mother was in such pain that was not managed well, she could not and would not participate, so they kicked her out. She should have stayed in skilled nursing care for another month or two, but she didn’t because of the Medicare physical therapy goals that she was in too much pain to participate in. In part, the nurses should have been in contact with her doctor to get him to say she doesn’t need physical therapy, but they weren’t. However, the food was good, and the facilities were nice. I would rate the staff as a 4 because some people were wonderful and some people were not. They just would not listen to my mother’s pain. Generally, it was the physical therapists, not the nursing staff who didn't listen. The nursing staff was great. I don’t know if the physical therapists work for Brookdale; I hope not, because they were really unbearable. Even when I talked to them, they would not listen to me. They had a script that they were talking from, and that’s the only script that they knew. If you didn’t answer the way they wanted, they were very rude. I did not like the physical therapists at all.

April 16, 2015

By Ellis1

I visited this facility

We liked the meals that they served. They had a little eatery that's open in later evenings. The seniors get involved with one another as far as games and activities. The courtyards were beautiful there. They had a lot of places for them to get out and see different scenery. They were all being monitored. The workout room was really nice. They had a lot of different equipments that were very beneficial for getting their strength back. They had a van that would take them anywhere they needed to go once a day. They had the rehab center and hospital right down the street. It was the most outstanding place of all the ones that we've looked at.

March 25, 2015

By Anonymous108306950

I visited this facility

I like the apartments at Brookdale Willowbrook Place because they were large. The price was affordable for me. The staff was really nice. If you want to move to the area, I think it’s probably a good place. I believe it was older, but that’s the reason why they have large apartments probably. It was kept up really well. It was a little more expensive, and it was not probably as nice as some of them, but it had a good location. There was a Walmart right across the street. They offer three meals a day, seven days a week.

January 26, 2015

By Caring101810150

I visited this facility

I had visited Brookdale, and it was very nice, but I thought what my mom needed more was a nursing home. She couldn't do anything herself; that's why I backed out. I loved the facility. I loved the staff. They were very nice, but by visiting, that's when I realized that they would put you in a room like a motel, and then if you wanted people to give you medication, it would cost you extra; everything was extra. It would be pricey, and I couldn't pay much money. However, it would be a nice place if she could go about on her own.

January 06, 2015

By Caring100112550

I visited this facility

What knocked Brookdale off the running as my choice was that I didn't like their apartment setup. It opened right to the outside of the facility instead of being toward their interior hall. Their food wasn't appropriate for an elderly person because it had lots of salt and grease. It wasn't really healthy for the elderly. They have washeterias to go to do the laundry. I wasn't impressed with Brookdale.

Provider Response

We deeply regret that we were unable to meet all of your expectations. We want to thank you for taking the time to visit and for providing feedback. Please know it will be reviewed and used to better serve our residents and their families in the future.

November 21, 2014

By Tara1

I visited this facility

The only place we visited was Brookdale Willowbrook. The staff was nice. I thought the place was a pretty nursing home, so it was rather depressing. I thought the rooms were small, and they were just like a one room hospital room. I did think the rooms were pretty depressing. Maybe, they could be more like an apartment as opposed to a one room hospital type of room. I know it has some good reviews, but it just looked terrible.

Provider Response

Thank you for taking the time to visit our community and to share your thoughts. Your feedback is always appreciated. We are continuously engaging our residents, and we hope you will join us again to see even more that we have to offer!

November 15, 2014

By Gretchen7

I visited this facility

Brookdale Willowbrook Place was very nice. They were very friendly. The facility was a little bit older, but it was very nice. They had beautiful rooms with nice little bathroom facilities. It was very impressive. They had a garden, and it was beautiful. The staff was very nice. The people there were very helpful. They had lunch with the people. The problem was they were too far from me. Also, I didn't see the interaction with the staff that I had seen with the other place. I saw people kind of wandering on their own, not quite knowing where they were going.

August 29, 2014

By Caring94525050

I am a friend or relative of a resident

My mom has a one-bedroom apartment in Hampton at Willowbrook. We had to put our own furniture in. It was just an empty room with a bathroom and closet. That's all it was, so we had to put in her bed, TV and a couple of nightstands. It is OK and it is nice. My mom enjoys it. It is comfortable enough. The staff is very nice. They have very good food. The dining area is very nice. It is not overcrowded. They have shopping and sight-seeing trips to different cities around Houston. They took them for grocery shopping to different malls. They have plenty of activities for the people there. I would recommend this place to others. They had just remodeled it, so it was just about perfect. Right before my mom moved in, they have new carpet, new floor, and new furniture in. In the guest area, they have new chairs and new tables.

June 19, 2014

By Beverly38

I visited this facility

Every once in a while, The Hampton at Willowbrook [now Brookdale Place Willowbrook] gets some singers to come in, and they have some musical programs. They take us places. The staff could be a little friendlier. The community is pretty spacious. The residents are sort of active, but it could be better.

April 11, 2014

By Barbara79744350

I visited this facility

I did not like Hampton at Willowbrook. One of the main things is the dining room was a totally enclosed small area with no window. I think that's an important thing, that people can be able to have their meals in a social environment. Another thing was the cost. It was $250 a day, which is considerably higher than nicer places I've visited. I did not meet any of the staff there, except for the marketing person. He was all right.

Provider Response

We're very sorry that you were disappointed when you visited Hampton at Willowbrook and would like very much for you to give us another opportunity to help you. We hope you will call us at 877-400-5296.

August 09, 2013

By Peggy17

I visited this facility

The place was lovely and it had a nice feel to it, but I had some concern because they had some older people on a two-story cottage, so I was wondering how would they get out of there in case of emergency. They do not take charge in administering drugs to the patients. So, I had my reservations and I would not put my mother there.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

December 02, 2012

By Gail 1

I am a friend or relative of a resident

I don't think I could find a place any better than Hampton at Willowbrook. It was the best place for my mom to have her rehabilitation. They had been very thorough. The place is very clean and they do the best they can to make it comfortable. The staff is very nice. It's an awesome place and my mom is very lucky. It's a very exclusive place. They're on top of things. They also have activities like bingo. They celebrate every occasion, like Halloween and Thanksgiving.

October 12, 2012

By dory1

I visited this facility

This facility is definitely top notch. My grandmother recieves proper care and she is never neglected like I feared she would be. The facility provides so many different things for her to do and she is not just always cooped up in her room. The staff is always friendly and I have not had any problems with them so far.All together if you are looking for an assisted living facility that will take great care of any of your loved ones this is the perfect place to go.

August 04, 2011

By FamilyMan23

I am a past client of this provider

In our family we care dearly for every individual member of the family, and until recently did not believe in sending our elderly members of to nursing homes. This all changed after my grandmother decided living at the Hampton facility was for her. It quickly became evident that letting family members live in a nursing home was not all that bad. She was taken care of better than we ever could have, with certified professionals on site. After living there for six months, two more of the elderly members of our family decided to make the move to give my grandmother company. The whole time the thing I love most is that it is a great place that gives great service, but is only a five minute drive away from my home convienently located between my job. This means I can stop and check up on my granny throughout the day.
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Questions about Brookdale Willowbrook Place

Describe the overall population of assisted living residents at Brookdale Willowbrook Place. What is their average age? What are their favorite things to do?

Brookdale Willowbrook is an active assisted living community with memory care apartments on-site as well.

What programs or activities does Brookdale Willowbrook Place offer to enrich residents' well-being?

Bfit, Optimal Life, resident life story, in-touch. In memory care we officer shadow boxes, resident life story form, choice and voice behavioral expressions, daily clustered program, in touch and a well-trained dementia team.

What places are near Brookdale Willowbrook Place or within walking distance for assisted living residents to enjoy?

Willowbrook mall, restaurants and additional shopping.

What transportation services does Brookdale Willowbrook Place offer to assisted living residents?

Bus transportation is offered to doctor and dental appointments within a radius of the community.

What makes the chef or dining program at Brookdale Willowbrook Place exceptional? What kind of menu can assisted living residents expect?

We say YES program means that we always try and find delicious and nutritious meals that appeal to the resident. If for some reason, there is something the resident would like to eat that isn't offered that day, we will try and find a solution!

What safety features or security measures does Brookdale Willowbrook Place offer to assisted living residents?

Pull cords in each apartment and call pendants for residents to wear.

How does Brookdale Willowbrook Place keep residents' families informed about their loved ones?

We use email, phone calls and text, whichever the resident families prefer.

If Brookdale Willowbrook Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Willowbrook has great outdoor spaces with screened patios and is a perfect pet-friendly community.

What ongoing senior care training does the staff receive?

Brookdale provides on-going care training for each team through on-line, in-person and webinar continuing education.

What safety features or security measures does Brookdale Willowbrook Place provide to protect residents who wander?

Memory care is available for our residents that have wandered and need a secured-access environment.

What programs or activities does Brookdale Willowbrook Place offer to keep residents engaged? How does the staff engage residents' long-term memories?

In Touch, Daily path clustered programming, engaging environments with contrasting pain colors, signature spa bedtime program.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

our nursing team working in collaboration with the family's physician.

What techniques does Brookdale Willowbrook Place use to support memory care residents during mealtimes?

Dining program includes use of dementia-friendly menu adaptations, prompting techniques, supportive table setting standards to contrast and support visualization, Refresh hand washing program.

How does Brookdale Willowbrook Place keep residents' families informed about their loved ones' health?

Phone calls, texts and emails.

Describe the neighborhood around Brookdale Willowbrook Place. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Located in a residential neighborhood.

Is Brookdale Willowbrook Place affiliated with a hospital if more care is needed?

Methodist Willowbrook is very close to the community. Also, Willowbrook SNF is on-site for rehab without leaving the community.

Costs for Brookdale Willowbrook Place

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Brookdale Willowbrook Place

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Restaurant Style Dining/Private Family Dining Room


  • Beauty Barber Shop
  • Computer Room
  • Party Space
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Courtyard, Community Rooms, Library, Activity Rooms, Private Bathroom, Fireside Living Room, Therapy Room, Screened Lanai

Technology and entertainment

  • Wifi
  • Technology Extra: Check In System, Emergency Response, 24 Hour Security System

Health services

  • Skilled Nursing
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Sing A Long


  • Special Diets


  • English


  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: Postal Services, Concierge Service

Types of care

  • Meal Preparation


  • Assisted Living Starting At: $3395/month
  • Memory Care Starting At: $5395/month
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    About Brookdale Willowbrook Place

    Brookdale Willowbrook Place provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents at Brookdale Willowbrook Place enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

    We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

    Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

    Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

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